Non-Compliance Recall 21V-096 – Rearview Camera – 2019-2021 BMW

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February 19, 2021 NHTSA CAMPAIGN NUMBER: 21V096000

Rearview Camera Image Malfunction/FMVSS 111

If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

 

NHTSA Campaign Number: 21V096

Manufacturer BMW of North America, LLC

Components BACK OVER PREVENTION

Potential Number of Units Affected 13,858

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive Vehicles.

When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.”

 

Remedy

BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 


SIB 66 02 21

2021-04-30

RECALL 21V-096: REARVIEW CAMERA

This Service Information bulletin (Revision 3) replaces SI B66 02 21 dated March 2021

 

What’s New:

Attachment: Updated FAQ

 

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

 

MODEL

F90 (M5 Sedan) F91 (M8 Convertible) F92 (M8 Coupe) F93 (M8 Gran Coupe)
F95 (X5 M Sports

Activity Vehicle)

F96 (X6 M Sports Activity Coupe) F97 (X3 M Sports

Activity Vehicle)

F98 (X4 M Sports Activity Coupe)
G01 (X3 Sports Activity Vehicle) G02 (X4 Sports Activity Coupe) G05 (X5 Sports Activity Vehicle) G06 (X6 Sports Activity Coupe)
G07 (X7 Sports Activity Vehicle) G12 (7 Series Sedan) G14 (8 Series Convertible) G15 (8 Series Coupe)
G16 (8 Series Gran Coupe) G20 (3 Series Sedan) G22 (4 Series Coupe) G30 (5 Series Sedan)

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG is conducting a Voluntary Non-Compliance Recall (effective February 22, 2021) on certain Model Year 2019-2021 BMW vehicles that were produced between October 12, 2017 and November 26, 2020.

 

The Recall Notice and Q&A have been attached for further information.

 

Due to a software error, in certain cases the rearview camera image may not meet a Federal requirement.  When shifting into Reverse gear, in some cases a small portion of the rearview image may be slightly obscured (due to left/right swapped images), or the screen may not illuminate. The affected vehicles must be checked and re-coded if needed as outlined in the procedure below.

 

There are two scenarios depending on vehicle equipment. These are as follows:

A. Vehicle(s) equipped with option 6U3 (Live Cockpit Pro – incl. Navi): When shifting into reverse, the rearview image and the Surround view (top view) image in the CID (Central Information Display) may be swapped. Follow procedure “A” below.

 

Picture 1.

The images are displayed in the correct image position on the CID for vehicles equipped with option code 6U3.

 

Picture 2.

Shows a possible failure in vehicles equipped with option 6U3.

 

The top view and rearview images are incorrectly displayed in the wrong position (swapped) on the CID.

 

Note: The camera icon is in the correct location, however it seems out of place due to wrong image location.

 

B. Vehicle(s) without option 6U3: When shifting into reverse, the concern is that the CID is blank or there’s a black screen (no images are displayed). Follow procedure “B” below.

 

Picture 3.

Shows the correct image display for vehicles without option code 6U3.

 

Note: The correct image layout for vehicles without option code 6U3 is opposite to the layout for vehicles with option code 6U3 (seen in Picture 1 above).

 

Picture 4.

Shows the black screen (no camera image displayed) for vehicles without option code 6U3.

 

CAUSE

Software coding error in the ICAM control unit with Integration Level-

S15A-19-11-555 to S15A-20-07-565

S18A-19-11-565 to S18A-20-07-565

 

CORRECTION

Encode the ICAM using ISTA 4.27.1x or higher (released December 2020).

Target I-levels:

S15A-20-11-542 or higher

S18A-20-11-542 or higher

 

PROCEDURE

Note: Check vehicle equipment option in AIR before starting.

Depending on the vehicle options, follow procedure “A” for vehicles with option 6U3 or procedure “B” without option 6U3

 

A. Vehicle(s) equipped with SA 6U3 (Live Cockpit Pro – incl. Navi; aka MGU (Media Graphics Unit)):

1. Visually check and compare the camera image in the display to pictures 1 and 2 above in the situation.

2. If the camera image displayed in the CID match picture 1, then no further repairs are required.

3. If the camera image displayed in the CID match picture 2, then complete the steps listed below.

4. Connect the vehicle to ISTA 4.27.1x or higher.

5. Start a new programming session, go to Advanced Tab.

6. Select all control units for encoding.

7. Calculate and accept measures plan.

8. Once the encoding/programming is completed, follow the rework list.

9. Depending on the rework list, if necessary, perform vehicle test and delete the error memory (faults).

10. Allow the vehicle to sleep for 5 minutes.

11. Reassess the vehicle.

Note: Camera image in the CID must match the picture 1 seen in the situation above.

12. If the image does not match picture 1, then recode the ICAM by repeating steps 5 – 9 above.

 

B) Vehicle(s) equipped without SA 6U3:

1. Select reverse gear and check that the camera image is displayed in the CID.

2. If the camera image is displayed in the CID (reference picture 3 in Situation above), no further repairs are required.

3. Only if the CID is blank or black (reference picture 4 in Situation above – camera images are not displayed) should the remaining steps listed below be completed.

4. Connect the vehicle to ISTA 4.27.1x or higher and start a new programming session.

5. Then go to “Advanced Tab”.

6. Select all control units for encoding.

7. Calculate and accept measures plan.

8. Once the encoding/programming is completed, follow the rework list.

9. Depending on the rework list, if necessary, perform vehicle test and delete the error memory (faults).

10. Allow the vehicle to sleep for 5 minutes.

11. Reassess the vehicle.

Note: Camera image must be displayed in the CID as shown in picture 3 seen in the situation above.

12. If the CID is blank or black and the camera image is not displayed, then recode the ICAM by repeating steps 5 – 9 above.

Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming.

 

For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Programming and Diagnostics / Programming Documentation.

 

PARTS

No parts are required.

 


NON-COMPLIANCE RECALL NOTICE

 

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Recall 21V-096: Rearview Camera – B66 02 21

BMW AG is conducting a Voluntary Non-Compliance Recall (effective February 22, 2021) on certain Model Year 2019-2021 BMW vehicles that were produced between October 12, 2017 and November 26, 2020.

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

 

We appreciate all your assistance with this Recall.


 

Non-Compliance Recall 21V-096
Rearview Camera
Model Year 2019-2021
BMW 3 Series, 4 Series, 5 Series, 7 Series, 8 Series
BMW X3 SAV, X4 SAC, X5 SAV, X6 SAC, X7 SAV
Initial Release: 02/22/2021
Last Update: 04/26/2021

 

Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

Certain Model Year 2019-2021 BMW 3 Series, 4 Series, 5 Series, 7 Series, 8 Series, and, X3 SAV, X4 SAC, X5 SAV, X6 SAC, and X7 SAV models in the US are potentially affected.

 

Q2. What is the specific issue?

In certain cases, the rearview camera image may not meet a Federal requirement.  When shifting into Reverse, a small portion of the rearview image may be slightly obscured, or the screen may not illuminate.

 

Q3. Why are other models / vehicles not included in this Safety Recall?

Other models do not contain the same rearview camera software.

 

Q4. Can I continue to drive my vehicle?

Yes.  Please contact an authorized BMW center to have this important Non-Compliance Recall performed as soon as possible.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. Can I determine if this issue exists in my vehicle?

When shifting into Reverse, if the rearview camera image is slightly obscured or does not illuminate, your vehicle may be experiencing this issue.

 

Q6. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through our quality control procedures.

 

Q7. How will I be informed of this Safety Recall?

Letters will be mailed to owners in April via First Class mail advising them of this Non-Compliance Recall and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed.  Owners can locate their nearest authorized BMW center at www.bmwusa.com/dealer.  To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free and will give them access to factory-initiated campaigns and other information specific to their BMW.

 

Q8. How will my vehicle be repaired?

The rearview camera software will be reprogrammed for free.

 

Q9. Do I have to wait for my letter to have my vehicle serviced?

No.  Please contact an authorized BMW center to have this important Non-Compliance Recall performed.  For the latest updates to this Non-Compliance Recall, please visit www.bmwusa.com/recall.

 

Q10. Can I perform the Recall myself, as it is a software upgrade?

If you prefer, it may be possible to perform this recall via a Remote Software Upgrade process. If so, you will see a message in the Navigation screen just before you shut down and exit your vehicle. You will be prompted to perform two simple steps (confirming, initiating) the software installation process via the on-screen prompts. Upon exiting the vehicle, the process will start and typically take about twenty minutes. Please note that your vehicle cannot be restarted during this time. Therefore, we suggest you initiate this process when parking the vehicle at home at the end of the day, or perhaps at your workplace. In the unlikely situation that this process is interrupted, and your vehicle does not start, please contact BMW Roadside Assistance at 1-800-332-4269.

 


 


49 Affected Products

Vehicles

MAKE MODEL YEAR
BMW 330E 2020-2021
BMW 330I 2019-2021
BMW 430I 2021
BMW 530E 2020-2021
BMW 530I 2020-2021
BMW 540I 2020-2021
BMW 740I 2020-2021
BMW 745LE 2020-2021
BMW 750LI 2020-2021
BMW 840I 2019-2021
BMW M340I 2019-2021
BMW M440I 2021
BMW M550I 2020-2021
BMW M760I 2020-2021
BMW M8 2019-2021
BMW M850I 2019-2021
BMW X3 2019-2021
BMW X4 2019-2021
BMW X5 2019-2021
BMW X6 2020-2021
BMW X7 2019-2021

 


12 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-21V096-2221.PDF 227.123KB

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Recall Quarterly Report #1, 2021-2

RCLQRT-21V096-4745.PDF 211.141KB

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Remedy Instructions and TSB – Service Information Bulletin – SIB 66 02 21 RECALL 21V-096: REARVIEW CAMERA

RCRIT-21V096-3206.pdf 586.808KB

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Recall 573 Report

RCLRPT-21V096-2910.PDF 227.123KB

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Recall Acknowledgement

RCAK-21V096-6110.pdf 645.83KB

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Remedy Instructions and TSB – Dealer Message re BMW Recall 21V-096 Rearview Camera Remedy Instructions

RCRIT-21V096-3971.pdf 377.296KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 21V-096 Rearview Camera (Software is Available)

RCMN-21V096-5517.pdf 377.296KB

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Remedy Instructions and TSB – Remedy Instructions re RECALL 21V-096: REARVIEW CAMERA – This Service Information bulletin (Revision 1) replaces SI B66 02 21 dated February 2021

RCRIT-21V096-5089.pdf 288.019KB

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Remedy Instructions and TSB

RCRIT-21V096-8328.pdf 661.61KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V096-0794.pdf 3112.199KB

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Recall Quarterly Report #3, 2021-4

RCLQRT-21V096-6897.PDF 211.325KB

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Recall Quarterly Report #2, 2021-3

RCLQRT-21V096-3727.PDF 211.24KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V096&docType=RCL

 


 

BMW Diagnostic & Reprogramming

Introduction

The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:

 

ISTA Diagnosis Application

Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).

  • Fault Code Diagnosis
  • Test Plans
  • Repair Instructions (E30 or higher)
  • Technical Data
  • Wiring diagrams

 

Web ISTA Information Application

WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.

  • Repair Instructions (E30 or higher)
  • Technical Data
  • Tightening torques
  • Wiring diagrams

 

You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.

 

ISTA/P Online - Control Module Reprogramming

With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming.  For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.

 

What is needed to diagnose and program with the BMW OSS?

The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".

Non-Compliance Recall 21V-096 - Rearview Camera - 2019-2021 BMW | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Non-Compliance Recall 21V-096 - Rearview Camera - 2019-2021 BMW | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Non-Compliance Recall 21V-096 - Rearview Camera - 2019-2021 BMW | small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
Non-Compliance Recall 21V-096 - Rearview Camera - 2019-2021 BMW | small light MAXIFLASH PRO (ALT-MF2534)
Non-Compliance Recall 21V-096 - Rearview Camera - 2019-2021 BMW | small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool

 

Note

Connection to OSS works only on PCs where no proxy connections are used.

For information about vehicle reprogramming and diagnostics using J2534 click here.

 


 

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Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

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