February 3, 2021 NHTSA CAMPAIGN NUMBER: 21V046000
A broken output shaft can lead to a loss of drive power or a rollaway condition in a parked vehicle (if the parking brake is not engaged), increasing the risk of a crash.
NHTSA Campaign Number: 21V046
Manufacturer BMW of North America, LLC
Components POWER TRAIN
Potential Number of Units Affected 28
Summary
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530i xDrive, 540i xDrive and 2021 740Li xDrive vehicles. The output shafts (left/right) which transfer power from the driveshaft to the rear wheels may break due to a heat treatment error during supplier production.
Remedy
BMW will notify owners, and dealers will replace the output shaft(s), free of charge. The recall began March 24, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
SIB 33 01 21
2021-03-02
RECALL 21V-XXX: OUTPUT SHAFT(S)
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
This Service Information Bulletin (Revision 1) replaces SI B33 01 21 dated January 2021.
What’s New (Specific text highlighted):
- Entire Content
MODEL
| E-Series | Model Description | Production Date |
| G12 | 7 Series Sedan | March 13, 2020 – June 9, 2020 |
| G30 | 5 Series Sedan | May 29, 2020 – June 26, 2020 |
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective January 28, 2021) on a small number of Model Year 2020-2021 BMW vehicles that were produced between March 13, 2020 and June 26, 2020.
The output shafts (left / right) which transfer power from the driveshaft to the rear wheels, may not have been produced to specifications. Over time, the shaft(s) could become damaged and break, affecting vehicle handling and control, and increase the risk of a crash.
CORRECTION
For G12 vehicles, the right rear output shaft must be replaced. For G30 vehicles, the left rear output shaft must be replaced.
PROCEDURE
Replace the rear output shaft according to repair instructions 33 21 000 Removing and installing/replacing left or right output shaft
PARTS INFORMATION
Only use and invoice the part numbers below that apply.
Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed, this could delay the payment of the claim.
| Part Number | Description | Quantity |
| 33 20 8639474 | Output shaft at rear right (G12 G32 B58) | 1 |
| 33 20 8664049 | Output shaft at rear left (G30 G31 B48 B46) | 1 |
| 33 20 8664621 | Output shaft at rear left (G30 G31 B58) | 1 |
| 31 20 6866022 | Collar bolt with compression spring (M16x1.5×66) | 2 (if required) |
| 33 10 7564416 | Sealing kit of rear axle differential (type 188/205) | 1 |
| 07 11 9906460 | Hexagon screw with washer (M12x1.5×110) | 2 |
| 33 30 6787062 | Multi-purpose nut (M14x1.5-10ZNNIV) | 1 |
| 33 17 6760336 | Hexagon screw with washer (M14x1.5x133ZNS3) | 1 |
| 33 12 7607158 | Recessed nut repair kit (M39x1.5×20) | 1 |
| 18 30 8631986 | V-clip (D = 80.0 mm), G30, G12 | 1 |
| 18 30 7525607 | Hexagon nut (M8) | 1 (if required) |
| 18 30 9909376 | Hexagon screw (M8X25) | 1 (if required) |
| 07 11 9904024 | Hexagon nut (M8-ZNS3) | 4 (if required) |
| 64 50 9123157 | Self-locking hexagon nut (M6) | 8 (if required) |
| 07 11 9906089 | Collar nut (M8-8-SC-ZNNIV ) | 4 (if required) |
| 07 11 9904024 | Hexagon nut (M8-ZNS3) | 4 (if required) |
Additionally, other small parts that are not specified above, such as one-time use screws, nuts and seals, which must be replaced according to the ISTA repair instructions/ETK, must be selected from the Electronic Parts Catalogue according to the respective vehicle type and invoiced under the special defect code.
Attachment to B33 01 21
January 2021
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 21V-xxx: Output Shaft(s) – B33 01 21
BMW AG is conducting a Voluntary Safety Recall (effective January 28, 2021) on a small number of Model Year 2020-2021 BMW vehicles that were produced between March 13, 2020 and June 26, 2020.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Attachment to B33 01 21
January 2021
Safety Recall 21V-xyz
Output Shafts (Left / Right)
Model Year 2020-2021
BMW 5 Series, 7 Series
Initial Release: 01/28/2021
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? A small number of Model Year 2020-2021 BMW 5 Series and 7 Series in the US, produced between March and June 2020, are potentially affected.
Q2. What is the specific issue?
The output shafts (left / right) which transfer power from the driveshaft to the rear wheels, may not have been produced to specifications. Over time, the shaft(s) could become damaged and break, affecting vehicle handling and control, and increase the risk of a crash.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have output shafts produced to specifications.
Q4. Can I continue to drive my vehicle?
Yes. However, when you receive a letter requesting you to make an appointment to have this Safety Recall performed by an authorized BMW center, please do so as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q5. Can I determine if this issue exists in my vehicle?
No. However, if this issue occurs, carefully move away from traffic and pull over to a safe location as soon as possible. If it is safe to do so, all occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Contact BMW Roadside Assistance at 1-800-332-4269 immediately to have your vehicle brought to the nearest authorized BMW center.
Q6. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through our quality control procedures.
Q7. How will I be informed of this Safety Recall?
Letters will be mailed to owners in March via First Class mail advising them of this Safety Recall and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at www.bmwusa.com/dealer. To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to factory-initiated campaigns and other information specific to their BMW.
Q8. How will my vehicle be repaired?
The affected output shaft(s) will be replaced for free and may take several hours.
Q9. Do I have to wait for my letter to have my vehicle serviced?
Yes. BMW is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with your authorized BMW center to have this important Safety Recall performed. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.
5 Affected Products
Vehicles
9 Associated Documents
Recall Acknowledgement
RCAK-21V046-4715.pdf 645.005KB
Recall Quarterly Report #2, 2021-2
RCLQRT-21V046-5226.PDF 211.22KB
Defect Notice 573 Report
RCLRPT-21V046-6060.PDF 215.688KB
Manufacturer Notices(to Dealers,etc) – Broadcast Message re BMW Recall 21V-xxx: Output Shaft(s)
RCMN-21V046-2309.pdf 137.427KB
Remedy Instructions and TSB – TSB re RECALL 21V-XXX: OUTPUT SHAFT(S)
RCRIT-21V046-3150.pdf 169.785KB
ISSUED Owner Notification Letter(Part 577) – Remedy is available
RCONL-21V046-2680.pdf 641.275KB
Recall Quarterly Report
RCLQRT-21V046-4558.PDF 211.123KB
Recall Quarterly Report #3, 2021-3
RCLQRT-21V046-6727.PDF 211.3KB
Recall Quarterly Report #4, 2021-4
RCLQRT-21V046-9963.PDF 211.403KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V046&docType=RCL
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