Recall 21V031: Steering Spindle – 2021 BMW X5, X6 & X7

“This site contains affiliate links for which OEMDTC may be compensated”

January 29, 2021 NHTSA CAMPAIGN NUMBER: 21V031000

Loose Steering Column Shaft

A loose steering column shaft universal joint connection can affect vehicle handling and control, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V031

Manufacturer BMW of North America, LLC

Components STEERING

Potential Number of Units Affected 21

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive40i, X5M, X5 xDrive45e, X6 sDrive40i, X6 xDrive40i, X7 xDrive40i, X7 M50i vehicles. The steering column shaft’s universal joint connection may not have been tightened to specifications, and can become loose.

 

Remedy

BMW will notify owners, and dealers will inspect and, depending upon the inspection, either the bolt will be replaced and tightened to specifications, or the steering column shaft, universal joint, and bolt will be replaced and tightened to specifications, free of charge. The recall began March 30, 2021. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 


SIB 32 01 21

2021-02-18

RECALL 21V-031: STEERING SPINDLE

This Service Information Bulletin (Revision 1) replaces SI B32 01 21 dated January 2021.

 

What’s New (Specific text highlighted):

  • Correction, Procedure, Parts, Warranty added

 

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

 

MODEL

E-Series Model Description Production Date
F95 X5 M Sports Activity Vehicle September 8, 2020 – September 12, 2020
G05 X5 Sports Activity Vehicle September 8. 2020 – September 16, 2020
G06 X6 Sports Activity Coupe September 9, 2020 – September 17, 2020
G07 X7 Sports Activity Vehicle September 10, 2020 – September 16, 2020

 

AFFECTED VEHICLES

Affected vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA NEXT or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG is conducting a Voluntary Safety Recall (effective January 22, 2021) on a small number of Model Year 2021 BMW vehicles that were produced between September 8, 2020 and September 17, 2020.

 

The steering spindle may not have been assembled to specifications.  If this occurred, it would be noticed by unusual noise and/or some “play” in the steering system.

 

The Recall Notice and Q&A have been attached for further information.

 

CORRECTION

Inspect the universal joint bolted connection at the steering spindle to the universal joint (lower shaft). If necessary, replace the steering spindle and universal joint.

 

PROCEDURE

  1. Remove the wheel arch cover, rear side, from the left front of vehicle as per REP51 71 039.

 

  1. Remove the bolt (1) from the steering spindle universal joint connection (3).

 

  1. Inspect universal joint for imprint from the bolt head.

 

NOTE: A clear photo of the universal joint surface where the bolt head contacts it (see next photo), regardless of results, must be submitted immediately via a TSARA info case.

The case is for documentation only and not a request for authorization.

 

  1. Can an imprint of the bolt head be seen on the universal joint surface as indicated in the area of the red arrows?

 

Yes, replace the bolt, and torque to specifications per REP 32 31 211

 

No, replace the steering spindle and universal joint as per REP 32 31 070 and 32 32 211

 

PARTS INFORMATION

Only use and invoice the part numbers below that apply.

 

Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed, this could delay the payment of the claim.

Part Number Description Quantity
32 30 6 778 609 Torx bolt (M8X33) up to 3
If necessary
07 14 6 886 617 Multi-purpose bolt ASA (M10x27 10.9

ZNS)

10
G05 G06 G07
32 30 6 871 958 Steering Spindle 1
32 30 6 871 959 Double joint* 1
F95
32 30 8 074 172 Steering Spindle 1
32 30 6 871 959 Double joint* 1

 

*aka universal joint

 

Additionally, other small parts that are not specified above, such as one-time use screws, nuts and seals, which must be replaced according to the ISTA repair instructions/ETK, must be selected from the Electronic Parts Catalogue according to the respective vehicle type and invoiced under the special defect code.

 


SAFETY RECALL NOTICE

 

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Recall 21V-xxx: Steering Spindle – B32 01 21

BMW AG is conducting a Voluntary Safety Recall (effective January 22, 2021) on a small number of Model Year 2021 BMW vehicles that were produced between September 8, 2020 and September 17, 2020.

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.

 


 

Safety Recall 21V-xyz
Steering Spindle
Model Year 2021
BMW X5/X5M SAV / X6 SAC, X7 SAV
Initial Release: 01/22/2021

 

 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

A small number of Model Year 2021 BMW X5/X5M SAV, X6 SAC, and X7 SAV models in the US, produced in September 2020, are potentially affected.

 

Q2. What is the specific issue?

The steering spindle may not have been assembled to specifications.  If this occurred, it would be noticed by unusual noise and/or some “play” in the steering system.

 

Q3. Why are other models / vehicles not included in this Safety Recall?

Other models have had the steering spindle assembled according to specifications.

 

Q4. Can I continue to drive my vehicle?

Yes.  However, when you receive a letter requesting you to make an appointment to have this Safety Recall performed by an authorized BMW center, please do so as soon as possible.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. Can I determine if this issue exists in my vehicle?

If you notice an unusual noise from the area of the steering system, or notice extra “play” within the steering system, your vehicle may be experiencing this issue.  If this issue occurs, carefully move away from traffic and pull over to a safe location as soon as possible.  If it is safe to do so, all occupants should carefully exit the vehicle and move to a safe location away from traffic.  Do not continue to drive the vehicle.  Contact BMW Roadside Assistance at 1-800-332-4269 immediately to have your vehicle brought to the nearest authorized BMW center.

 

Q6. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through our quality control procedures.

 

Q7. How will I be informed of this Safety Recall?

Letters will be mailed to owners in February via First Class mail advising them of this Safety Recall and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed.  Owners can locate their nearest authorized BMW center at www.bmwusa.com/dealer.  To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free and will give them access to factory-initiated campaigns and other information specific to their BMW.

 

Q8. How will my vehicle be repaired?

The steering system will be inspected and, if necessary, repaired for free and may take several hours.

 

Q9. Do I have to wait for my letter to have my vehicle serviced?

Yes.  BMW is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with your authorized BMW center to have this important Safety Recall performed.  For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.

 


 


3 Affected Products

Vehicles

MAKE MODEL YEAR
BMW X5 2021
BMW X6 2021
BMW X7 2021

 


8 Associated Documents

Recall Quarterly Report #2, 2021-2

RCLQRT-21V031-1931.PDF 211.217KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.27 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V031-8703.pdf 641.904KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [626.86 KB]

 


Remedy Instructions and TSB

RCRIT-21V031-3876.pdf 737.299KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [720.02 KB]

 


Defect Notice 573 Report

RCLRPT-21V031-3391.PDF 216.7KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [211.62 KB]

 


Manufacturer Notices(to Dealers,etc) – Broadcast Notification re BMW Recall 21V-xxx: Steering Spindle

RCMN-21V031-0881.pdf 138.305KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [135.06 KB]

 


Recall Acknowledgement

RCAK-21V031-5352.pdf 645.002KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [629.88 KB]

 


Defect Notice 573 Report

RCLRPT-21V031-1409.PDF 216.7KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [211.62 KB]

 


Recall Quarterly Report #1, 2021-1

RCLQRT-21V031-8592.PDF 211.119KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.17 KB]

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V031&docType=RCL

 


 

Bestseller No. 1
TESFEEL Steering Wheel Compatible with BMW Carbon Fiber Steering Wheel Nappa Perforated Leather Replacement for F30 F31 F34 F20 F21 F40 F22 F23 F45 X1 X2 X3 X4 X5 X6
  • COMPATIBILITY - TESFEEL steering wheel is Compatible with 1 Series F20 F21/2 Series:F22 F23 F45/3 Series F30 F31 F34/4 Series F32 F33 F36/X1 X2 X3 X4 X5 X6, ensuring a perfect fit for your car.The sleek carbon fiber design gives it a contemporary and luxurious look, bringing a touch of personality and elegance to your vehicle. Make a statement and enhance your car's interior with this stylish upgrade, setting yourself apart from others.
  • PREMIUM MATERIALS -Our upgraded steering wheel is made of high-quality 3K glossy carbon fiber with an epoxy resin coating for superior heat and corrosion resistance. The carbon fiber is symmetrically built with no distorted web, ensuring durability. The Nappa Perforated Leather sections are hand-stitched for a comfortable grip that prevents slippage while driving, resulting in an enhanced driving experience.
  • SPORTY DESIGN - Our D-shaped flat-bottom steering wheel maximizes legroom, ensuring unrestricted leg movement while driving. Its ergonomic design perfectly fits your hands, reducing fatigue and enhancing overall driving comfort. Crafted with lightweight materials and thoughtful design, our steering wheel minimizes hand strain during long journeys, improving driving performance for an exhilarating and enjoyable experience.
  • EASY INSTALLATION - TESFEEL steering wheel is designed to be a direct replacement for your factory steering wheel. Simply remove the screw steering wheel of the original car and replace it with TESFEEL steering wheel.Please note that this item includes the steering wheel only and does not come with instructions, buttons, or trim. For a smooth installation process, we highly recommend seeking professional assistance.
  • 1-YEAR WARRANTY - We proudly offer a one-year warranty for the TESFEEL Carbon Fiber Steering Wheel, with exceptional after-sales service that includes 24-hour online support. If any quality issues arise within the first year of purchase, we will go above and beyond to assist you in resolving the problem. This warranty guarantees the quality and reliability of your purchase, providing peace of mind throughout your driving experience.
Bestseller No. 2
Deer Route Custom-Fit for BMW Steering Wheel Cover, Premium Leather Car Steering Wheel Cover with Logo, Non-Slip, Breathable, for BMW Accessories (C-Style,for BMW)
  • Designed for BMW: This Steering Wheel Cover fit for BMW All Models.
  • Gifts: 2 pairs of car coasters valued at 5.99, 2 car wash towels valued at 6.99, USB charging cable valued at 6.99.
  • Unique design: red and blue contrast double line design, bring you a better visual experience, also add a sense of fashion for the car interior! The slim design restores the grip of a naked car, the tight fit brings a better feel, and the leather is durable, environmentally friendly, healthy, sweat-absorbent and breathable, allowing you to drive comfortably.
  • The inner side is made of rubber and added with non-slip plaid, which can be firmly stabilized on the steering wheel. Make you safer and more assured, Easy to Install,Because of the ductility material, Any adult can easy install this steering wheel cover, no tools required.
  • High-quality leather: leather is delicate, skin-friendly, comfortable, wear-resistant, cold-resistant and breathable, creating a luxurious atmosphere, protecting your hands and the original steering wheel, protecting your hands from high temperatures in summer and winter damage. Ensure you have a comfortable driving experience all year round.
SaleBestseller No. 3
SZYUCHEN Car Steering Wheel Cover for BMW X3 X5 X7 3 5 Series 328i 528i 535i 530i 540i 320i 330i 325i X1 X2 X4 X6 1 2 4 6 7 8 M2 M3 M4 M5 Series e90 e60 f30 Accessories, 2024 Leather (Red Blue)
  • 【Customized Steering wheel cover for BMW】This steering wheel cover fits for BMW all 14.5-15 inches (37cm to 38cm) standard steering wheels (2003-2024).
  • 【Unique design】The simple and fashionable S-shaped pattern design brings you a better visual experience and adds a sense of fashion and texture to the car interior.
  • 【NON-SLIP AND PROTECTION】The added non-slip linning on the inside holds the steering wheel firmly in place, keeping you safer while driving. It also reduces wear and tear, scratches and other damage to the steering wheel during use.
  • 【HIGH QUALITY MATERIAL】Made of high quality microfiber leather, fine texture, soft touch, skin-friendly and comfortable, wear-resistant and cold-resistant, protect your hands and the original steering wheel.
  • 【Easy to install】You don't need to use any tools to install it, you can refer to the installation method on the product picture.Before installation, it is recommended to heat it with a hair dryer or put it in the sun for a while to make it a little warmer, which will make it easier to install!
Bestseller No. 4
CHEYA 4 Styles ABS Chrome For BMW E90 1 3 Series E82 E87 E90 E92 E93 320I 330I 325I 335D 335I 2005 2006 2007 2008 2009 2010 2011 2012 Car Steering Wheel Decoration Frame Trim Accessories, Carbon Fiber
  • For BMW E90 3 Series 2005 2006 2007 2008 2009 2010 2011 2012; for BMW 328i 2007-2011; for BMW 1 Series E82 E87 2004-2011
  • Material: Made Of High Quality ABS
  • Self adhesive design, tape in the back, easy to paste
  • Prevent the surface of your car from scratches, dust, keeping it clear and new all the time
  • A great decoration,perfectly fit in,upgrade your car level, make your car be more distinctive
Bestseller No. 5
HAOTULE Nappa Leather Slim Stylish Steering Wheel Cover for BMW Steering Wheel Cover Interior Conversion (Black)
  • For BMW Steering Wheel Cover Interior Conversion.
  • The three-color stripe design is derived from classic elements. Made of high quality nappa leather, fine texture, comfortable, wear-resistant, breathable.
  • The inner ring of the steering wheel cover is made of natural rubber and features a non-slip design that improves grip and enhances steering wheel control for safer driving.
  • The latest technology and stylish craftsmanship make the interior of your car less monotonous and boring. Giving you a different driving experience.
  • Installation Tips: Since the steering wheel cover is folded to pack, please use a hair dryer to heat it before installation. Heating will make installation easier and help smooth the crease. Because of the ductility material, Any adult can easy install this steering wheel cover.
Bestseller No. 6
XHRING Car Steering Wheel Cover for BMW X5 X3 X7 3 5 Series 328i 528i 535i 530i 540i 320i X1 X2 X4 X6 1 2 4 6 7 8 M2 M3 M4 M5 M6 M8 Series e90 e60 f30 330i e46 i3 335i 325i Accessories, 2024 Leather
  • 【CUSTOM FIT】This steering wheel cover fits for all 14.5-15 inch (37 cm to 38 cm) bmw standard steering wheels, fits for BMW X5 X3 X7 3 5 Series X1 X2 X4 X6 1 2 4 6 7 8 M2 M3 M4 M5 M6 M7 M8 Series - 528i 525i 535i 530i 540i 528 535 530e 430i 440i 428i 435i 335i 320i 330i 325i 328i 640i 650i 740i 750i 760 840i 128i 135i 120i 230i 228i e90 e60 f30 330i e46 i3 i8 F30 F35 (2003-2024).
  • 【LEVEL UP YOUR CAR INTERIOR】: The durable and easy-to-install steering wheel cover is the premier option for covering an old or worn original factory steering wheel. The delicate splicing design adds texture to the interior of your car.
  • 【NON-SLIP AND PROTECTION】: Constructed from less slippery microfiber leather exterior and anti-skid rubber lining, this car wheel cover adds secured safety performance when driving. It also protects your steering wheel from sunburn, scratches, fading, wear, and dirt.
  • 【HIGH QUALITY MATERIAL】This car steering wheel cover is made of high quality microfiber leather, which is soft texture, comfortable, eco-friendly, wear-resistant and durable.
  • 【EASY TO INSTALL】-You can install this steering wheel cover without any tools, please refer to the installation method on the product image. Installation Tips: Since the steering wheel cover is folded to pack, please use a hair dryer to heat it before installation. Heating will make installation easier and help smooth the crease.
Bestseller No. 7
YeeGeell Steering Wheel Cover, 15 Inch Universal M Color Compatible Set for BMW Three-Color Design, Non-Slip, Sport Style
  • 1️⃣ 🛎️【Why Needs Steering Covers】- The Leather Steering Covers help with safety-drive turning, comfortable holding, protecting from fading & scratches, more Luxury & Sports improve premium interial style.
  • 2️⃣ 🚗【Universal Fit】- 90% of vehicles are totally compatible with steering wheel covers, which are ideal for steering wheels with a typical size of around 15 inches in diameter and work with most cars, SUVs, vans, and trucks. To guarantee a snug fit, please measure the steering wheel's diameter before making a purchase.
  • 3️⃣🧳【Premium Materials】- Nappa leather is soft, non-slip, cozy, sweat-resistant, cold-resistant, and permeable, preventing damage from hot summer days and freezing chills on your hands. Make sure you have pleasant driving experiences all year long.
  • 4️⃣🚗【Exclusively Designed】- Stitching with Blue & Red Curving-wave to improve the stability between leathers. Using diamond-shaped inner rubber to increase the immobility with the steering. More premium with fashionable sports style, the interior is no longer monotonous.
  • 5️⃣📖【Easy to Install】- Keep in mind to do the easy 3-step instructions that are attached. Any adult may easily install this steering wheel cover without the need of tools due to the ductility of the material. Please pull hard, and do not worry about the guaranteed elasticity of the leather.
Bestseller No. 8
TINKI Car Steering Wheel Button Cover Trim Fit for BMW F20 F21 F22 F23 F30 F32 F33 F34 F36 F39 F15 F16 F80 F85 F86 M-Sport Interior Accessories, Only Fits for The Middle Hollow Version, Carbon Fiber
  • 🔰【APPLICABLE MODELS】➤ Please check whether your model is consistent with the picture. Please feel free to send me a message if you have any questions. Have a wonderful day!
  • 🔰【DIVERSIFIED CHOICES】➤ There are trim pieces in multiple parts and they are available in a variety of styles. Our products include decoration, storage and a variety of practical auto parts, which can improve the beauty, practicality and comfort of your car in every aspect.
  • 🔰【OPTIMAL MATERIAL】➤ The production materials mainly include stainless steel, alloy, Acrylonitrile Butadiene Styrene, real carbon fiber, PC, TPU, TPE and other materials. Choose the highest quality materials to create the highest quality product for you. Where there is a will, there is a way. We are always improving in the best direction.
  • 🔰【LOGISTICS SERVICES】➤ Send to USA About 7-15 days. Please confirm whether the product is suitable for your car before purchasing. More details give me a message. THX(⊃‿⊂)
  • 🔰【SUPPORT & WARRANTY】➤ 100% Quality Guarantee, if you are not satisfied with this item, let us know and we will offer a full refund or replacement.
SaleBestseller No. 9
Iadiorl Custom-Fit for BMW Car Steering Wheel Cover, Nappa Steering Wheel Cover, Non-Slip, Breathable Sport Style (F-Style)
  • 【Designed for BMW】: This steering wheel cover fits for BMW all standard steering wheels, fits for BMW X5 X3 X7 3 5 Series X1 X2 X4 X6 1 2 4 6 7 8 M2 M3 M4 M5 M6 M7 M8 i3 i4 i5 i6 i7 i8 ix ix3 Z3 Z4 Series - 528i 525i 535i 530i 540i 528 535 530e 430i 440i 428i 435i 335i 320i 330i 325i 328i 640i 650i 740i 750i 760 840i 128i 135i 120i 230i 228i e90 e60 f30 330i e46 i3 i8 F30 F35 (2003-2024).
  • 【Functions】: Protect your steering wheel, Prevent abrasion, Prolong the service life. Use this cover, you will have a non-slip steering wheel, better and safer driving, upgrade your driving experience.
  • 【High-quality leather】: leather is delicate, skin-friendly, comfortable, wear-resistant, cold-resistant and breathable, creating a luxurious atmosphere, protecting your hands and the original steering wheel, protecting your hands from high temperatures in summer and winter damage. Ensure you have a comfortable driving experience all year round.
  • 【Exclusively Designed】: Personalized tricolor banner-wave to improve the stability between leathers. Using diamond-shaped inner rubber to increase the immobility with the steering. More premium with fashionable sports style, the interior is no longer monotonous.
  • 【Easy to Install】: Keep in mind to do the easy 4-step instructions that are attached. adult may easily install this steering wheel cover without the need of tools due to the ductility of the material. Please pull hard, and do not worry about the guaranteed elasticity of the leather.
Bestseller No. 10
GOHI YANDA Car Steering Wheel Cove Sports Protector Non-Slip Leather Steering Wheel 15 Inch Universal M Color Compatible Set for BMW Three-Color Design
  • 【Fits most steering wheels 】Universal Fit 14.5-15 inch (37-38 cm) Steering Wheel.
  • 【Sports design】2023 new design,Designed for sports cars, imitating BMW's three-color design, making your vision more exciting
  • 【High-quality materials】 The grainy with breathable and comfort Microfiber Leather material can be non-slip, At the same time get a better and safer grip while cruising around on the road.
  • 【Grasp Your Comfort】The steering wheel cover is designed with bumps at 3 o'clock and 9 o'clock, which can better fit the steering wheel , and have a super-class driving experience.
  • 【Easy to Install】 Because of the ductility material, Any adult can easy install this steering wheel cover, no tools required.

Last update on 2024-04-29 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...