Recall 20V-514: Tire Pressure Label – 2021 BMW X7

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August 27, 2020 NHTSA CAMPAIGN NUMBER: 20V514000

Incorrect Tire Information Label/FMVSS110

The vehicle operator may be confused by the tire information on the label and this could lead to the installation of an inappropriate size tire and/or inflation pressure, potentially increasing the risk of a crash.

 

NHTSA Campaign Number: 20V514

Manufacturer BMW of North America, LLC

Components TIRES, EQUIPMENT

Potential Number of Units Affected 397

 

Summary

BMW of North America, LLC (BMW) is recalling certain X7 xDrive40i and M50i vehicles. The tire information labels may contain tire size and cold tire inflation pressure information that does not match the specific tires that were installed on these vehicles. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.”

 

Remedy

BMW will notify owners, and dealers will replace the tire information label, free of charge. The recall began October 26, 2020. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 


SIB 71 01 20

2020-09-02

RECALL 20V-514:TIRE PRESSURE LABEL

This Service Information Bulletin (Revision 2) replaces SI B71 01 20 dated August 2020.

 

What’s New:

  • Parts Information
  • Warranty

 

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

For centers that qualify, this Recall repair is eligible to be performed via Mobile Assistance.

 

MODEL

E-Series Model Description Production Date
G07 X7 Sports Activity Vehicle June 17, 2020 – August 12, 2020

 

AFFECTED VEHICLES

Affected vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA NEXT or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG is conducting a Voluntary Non-Compliance Recall (effective August 20, 2020) on certain Model Year 2021 BMW X7 SAV models that were produced between June 17, 2020 and August 12, 2020.

 

The tire pressure label may contain incorrect information regarding tire size. Therefore, it may not meet a Federal requirement.

 

The Recall Notice and Q&A have been attached for further information.

 

CAUSE

During vehicle production, a tire pressure label containing the incorrect tire size was installed on the vehicle’s driver side “B” pillar.

 

The tire pressure label displays an incorrect tire size of 20 inches instead of the correct tire size.

 

CORRECTION

Replace the tire pressure label with one showing the correct tire size for the vehicle equipment.

 

PROCEDURE

Remove the tire pressure label from the driver’s side B-pillar.

 

  • Carefully use a heat gun to soften the adhesive backing on each label
  • Remove the label with a plastic wedge

 

Remove all adhesive residue from the B-pillar with an appropriate cleaner (e.g., brake cleaner, rubbing alcohol) and install new tire label.

 

PARTS INFORMATION

Please create an IDS Ticket – Parts logistics – Coded Parts RDC – Coded Parts RDC Complete the information and submit.

The forms can be electronically created at:

Create ticket– Parts logistics – Coded Parts RDC-Forms

Part Number Description Quantity
71 24 6 781 271 Tire pressure label 1

 

WARRANTY INFORMATION

Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below and the coded part number listed above:

Defect Code: 0071760200

 

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop-

Work Pkg Labor Operation Description (Plus work) Labor Allowance
# 1 00 69 876 Replace the tire pressure label 3 FRU

 

Or:

The vehicle arrives at your center and this Recall shows open (No other main work will be performed or claimed during this workshop visit)-

Work Pkg Labor Operation Description (Main work) Labor Allowance
# 2 00 69 326 Replace the tire pressure label 5 FRU

 

Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes.  Also, only one Main work flat rate labor operation code can be claimed per workshop visit.

 

Claim Repair Comments

Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B71 01 20 WP 1), unless otherwise required by State law.

 

Reimbursement of Prior Customer-Pay Repairs (TREAD Act)

Based on the issue and age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely.

However, if you receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections.  The Warranty department will review and respond to your inquiry accordingly.

 

QUESTIONS REGARDING THIS BULLETIN

Technical inquiries Submit feedback at the top of this bulletin
Warranty inquiries Submit an IDS ticket to the Warranty Department
Parts inquiries Submit an IDS ticket to the Parts Department

 

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Supporting Materials

picture_as_pdf B710120 Recall Notice.pdf
picture_as_pdf B710120_2020-BMW-MY2021-G07-TirePressureLabel-FAQ-(20Aug2020).pdf


Attachment to B71 01 20

August 2020

NON-COMPLIANCE RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Recall 20V-514: Tire Pressure Label – B71 01 20

BMW AG is conducting a Voluntary Non-Compliance Recall (effective August 20, 2020) on certain Model Year 2021 BMW X7 SAV models that were produced between June 17, 2020 and August 12, 2020.

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

We appreciate all your assistance with this Recall.


Attachment to B71 01 20

August 2020

Non-Compliance Recall
20V-514
Tire Pressure Label
Model Year 2021
BMW X7 SAV
Issue Date:  08/20/2020
Last Update:  08/20/2020

 

Q1. Which BMW models in the US are potentially affected by this Non-Compliance Recall?

Certain Model Year 2021 BMW X7 SAV models in the US, produced between June 2020 and August 2020, are potentially affected.

 

Q2. What is the specific issue?

The tire pressure label may contain incorrect information regarding tire size.  Therefore, it may not meet a Federal requirement.

 

Q3. Why are other models / vehicles not included in this Non-Compliance Recall?

Other models contain a tire pressure label containing the correct tire size.

 

Q4. Can I continue to drive my vehicle?

Yes.  However, when you receive a letter from BMW advising you of this recall, you should make an appointment to have this important Non-Compliance Recall performed by an authorized BMW center as soon as possible.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. Can I determine if this issue exists in my vehicle?

No.

 

Q6. How did BMW become aware of the issue?

BMW became aware of the issue through our quality control procedures.

 

Q7. How will I be informed of this Non-Compliance Recall?

Letters will be mailed to owners in October via First Class mail advising them of this Non-Compliance Recall and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed.  Owners can locate their nearest authorized BMW center at www.bmwusa.com/dealer.  To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.

 

Q8. How will my vehicle be remedied?

The tire information label will be inspected and, if necessary, replaced for free and will take about one hour.

 

Q9. Do I have to wait for my letter to have my vehicle serviced?

No.  Please contact an authorized BMW center to have this important Non-Compliance Recall performed. For the latest updates to this Non-Compliance Recall, please visit www.bmwusa.com/recall.

 


BMW

IMPORTANT NON-COMPLIANCE RECALL

This notice applies to your vehicle,

Recall Campaign No. 20V-514:  Tire Information Label

 

Remedy is Available

 

October 2020

 

Dear BMW Owner / Lessee:

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that certain Model Year 2021 BMW X7 SAV models fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) Number 110 (Tire selection and rims). Our records indicate that you are the owner of a potentially affected vehicle.

 

Why are we contacting you?

We are pleased to inform you that we are ready to perform this recall. Please contact your authorized BMW Center immediately to schedule an appointment to have this important free repair performed as soon as possible. To locate your nearest BMW center, visit www.bmwusa.com/dealer. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.

 

What could happen?

The tire information label may contain tire size and pressure which are not appropriate for the tires installed on your vehicle.  When replacing tires on your vehicle, if the label was used, and if the Owner’s Manual was not reviewed, an inappropriate size tire (and/or pressure) could be installed on your vehicle.  In a rare case, this could increase the risk of a crash.

 

What will BMW do?

The tire information label will be replaced for free and should take less than one hour. There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if needed. Contact your local BMW center to check what may be available.

 

What if I am not the current owner of this vehicle?

If you changed your address or sold the vehicle, please let us know by visiting www.bmwusa.com/mybmw or by contacting BMW Customer Relations (see left side of page for contact info).  If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.  

 

What if I have additional questions?

For the latest updates to this recall, please visit www.bmwusa.com/recall.  Should you have any questions about this recall, please contact your authorized BMW center.  If you need additional assistance, please contact BMW Customer Relations.

If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience.  We recommend that you and your passengers wear your safety belt at all times.

 

Sincerely,

 

BMW of North America, LLC

 

Spanish translation on back side
Traducción en español en el lado inverso


BMW

IMPORTANTE RETIRADA POR MOTIVOS DE INCUMPLIMIENTO

Este aviso se aplica a su vehículo,

Campaña de retirada n.º 20V-514: etiqueta de información de los neumáticos

El repuesto está disponible

 

Octubre de 2020

 

Estimado propietario o arrendatario de un vehículo BMW:

Le enviamos este aviso en virtud de la National Traffic and Motor Vehicle Safety Act (Ley Nacional de Seguridad de Tránsito y Vehículos). BMW AG ha determinado que algunos vehículos BMW del modelo X7 SAV del año 2021 no cumplen con el Federal Motor Vehicle Safety Standard (Estándar Federal de Seguridad de Vehículos) número 110 (selección de neumáticos y llantas). Según nuestros registros, usted es propietario de un vehículo que podría estar afectado. 

 

¿Por qué nos ponemos en contacto con usted?

Nos complace informarle que estamos listos para realizar esta retirada. Comuníquese de inmediato con el centro autorizado de BMW para programar una cita para que le hagan esta importante reparación gratis lo antes posible. Para buscar el centro de BMW más cercano, visite www.bmwusa.com/dealer. Si usted no es la única persona que conduce este vehículo, comparta esta información importante con todos los demás conductores y pasajeros.

 

¿Qué podría suceder?

La información en la etiqueta de los neumáticos podría indicar un tamaño y presión que no son correctos para los neumáticos en su vehículo. Cuando se cambien los neumáticos del vehículo, si se usa la etiqueta y no se revisa el manual del propietario, se podría instalar en el vehículo un neumático del tamaño (o presión) incorrectos. En casos poco comunes, esto podría aumentar el riesgo de accidentes.

 

¿Qué hará BMW?

Se sustituirá la etiqueta de información de los neumáticos de forma gratuita; esto tomará menos de una hora. Podría haber algunas opciones en caso de que sea un inconveniente traer el vehículo para repararlo, si fuera necesario. Comuníquese con su centro local de BMW para ver cuáles son las opciones disponibles.

 

¿Qué ocurre si no soy el propietario actual de este vehículo?

Si cambió su dirección o vendió el vehículo, avísenos en www.bmwusa.com/mybmw o comunicándose con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (lea la información de contacto en el lado izquierdo de la página). Si usted es arrendador del vehículo, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días.

 

¿Qué debo hacer si tengo más preguntas?

Para leer las últimas actualizaciones sobre esta retirada, visite www.bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con el centro autorizado de BMW. Si necesita asistencia adicional, comuníquese con el Servicio de Atención al Cliente de BMW.

Si el centro de BMW no puede resolver el defecto sin cargo o en un plazo razonable, puede notificar al administrador de la National Highway Traffic Safety Administration (Administración Nacional de Seguridad de Tránsito en Carreteras), 1200 New Jersey Ave., S.E., Washington, DC 20590; llamar a la Vehicle Safety Hotline (Línea gratuita directa de seguridad vehicular) al 1-888-327-4236 (TTY: 1-800-424-9153), o visitar https://www.safercar.gov.

 

Le aseguramos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Recomendamos que usted y sus pasajeros usen el cinturón de seguridad en todo momento.

 

Atentamente.

 

BMW of North America, LLC

 

English version on front side
Versión en inglés en el frente

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
BMW X7 2021

 


10 Associated Documents

Recall Quarterly Report #1, 2020-4

RCLQRT-20V514-5918.PDF 211.126KB

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Recall Quarterly Report #3, 2021-2

RCLQRT-20V514-9860.PDF 211.31KB

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Recall Acknowledgement

RCAK-20V514-7674.pdf 244.154KB

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Recall Quarterly Report #2, 2021-1

RCLQRT-20V514-3530.PDF 211.23KB

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Noncompliance Notice 573 Report

RCLRPT-20V514-3421.PDF 214.218KB

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Remedy Instructions and TSB

RCRIT-20V514-0977.pdf 339.252KB

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Remedy Instructions and TSB

RCRIT-20V514-6027.pdf 370.102KB

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Manufacturer Notices(to Dealers,etc) – TSB re BMW Recall 20V-xxx: Tire Pressure Label

RCMN-20V514-8693.pdf 128.117KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V514-9789.pdf 735.775KB

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Recall Quarterly Report #4, 2021-3

RCLQRT-20V514-0683.PDF 211.406KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V514&docType=RCL

 


 

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