July 29, 2020 NHTSA CAMPAIGN NUMBER: 20V443000
An inoperative rearview camera display can increase the risk of a crash when reversing.
NHTSA Campaign Number: 20V443
Manufacturer BMW of North America, LLC
Components ELECTRICAL SYSTEM, BACK OVER PREVENTION
Potential Number of Units Affected 5
BMW of North America, LLC (BMW) is recalling certain 2020 X3 sDrive40i, X3 xDrive40i and X3M40i vehicles. These vehicles were not programmed with rearview camera software during assembly, therefore, when the transmission is shifted to reverse, a rearview image is not displayed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rearview Mirrors.”
BMW will notify owners, and dealers will program the affected vehicles with rearview camera software, free of charge. The recall began August 14, 2020. All vehicles have been remedied as of November 9, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SIB 66 13 20
RECALL 20V-XXX: REARVIEW CAMERA PROGRAMMING
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
|E-Series||Model Description||Production Date|
|G01||X3 Sports Activity Vehicle||June 11, 2020 – June 22, 2020|
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
Vehicles were not programmed with rearview camera software. When the transmission is placed in Reverse, an image is not displayed in the Central Information Display (CID).
Recall notice and Q&A have been attached for further information.
Software error in the rearview camera control unit.
Program and encode the rearview camera with ISTA 4.24.2x (released July 22, 2020) to the target I-Level S15A-20-07-530 or higher.
- Connect the vehicle to ISTA 4.
- Program and encode the vehicle using ISTA 4.24.2x or higher.
- Follow the rework list.
- Perform a vehicle test and delete faults if needed.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Programming and Diagnostics / Programming Documentation.
RDR: Delivery Stop Repair Completed
You will need the repair order (RO) number and the RO close date to retail (RDR) an affected vehicle only after it is repaired as required.
Delivery Stop Defect Code and Flat Rate Labor Operation Codes – Current Status
The special Defect Code and the corresponding flat rate labor operation codes (Main and Plus) for this Delivery Stop repair will be available shortly.
Temporary Interim Repair Order Invoicing Procedure
Until the special Defect Code and the corresponding flat rate labor operation code information becomes available for claim submission, when completed, please invoice this Delivery Stop Action on the repair order utilizing the following information:
Completion “before” the first vehicle delivery to a customer or the vehicle is already in the workshop
|Work Pkg||Labor Operation||Description||Labor Allowance|
|#1||61 99 000||Programming and encoding the vehicle control units to the I-level of S15A-20-07530 or higher (includes connecting an approved battery charger/power supply
and performing a vehicle test)
QUESTIONS REGARDING THIS BULLETIN
|Technical inquiries||Submit feedback at the top of this bulletin|
|Warranty inquiries||Submit an IDS ticket to the Warranty Department|
|Parts inquiries||Submit an IDS ticket to the Parts Department|
NON-COMPLIANCE RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 20V-xxx: Rearview Camera – B66 13 20
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
Q1. Which BMW models in the US are potentially affected by this Non-Compliance Recall?
Q2. What is the specific issue?
Vehicles were not programmed with rearview camera software and therefore do not conform to a Federal regulation. When the transmission is placed in Reverse, an image is not displayed.
Q3. Why are other models / vehicles not included in this Non-Compliance Recall?
Other models were programmed with rearview camera software.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are contacted by BMW advising you of this recall, please make an appointment to have this important Non-Compliance Recall performed by an authorized BMW center as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q5. Can I determine if this issue exists in my vehicle?
Yes. If you do not see an image in the Navigation screen when placing the transmission in Reverse, then your vehicle is affected.
Q6. How did BMW become aware of the issue?
BMW became aware of the issue through our quality control procedures.
Q7. How will I be informed of this Non-Compliance Recall?
BMW is contacting owners by phone advising them of this Non-Compliance Recall and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. You can locate your nearest authorized BMW center at www.bmwusa.com/dealer. To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.
Q8. How will my vehicle be remedied?
Your vehicle will be programmed with rearview camera software for free and will take about one hour.
Q9. Do I have to wait for my letter to have my vehicle serviced?
No. Please contact an authorized BMW center as soon as possible to have this important NonCompliance Recall performed. For the latest updates to this Non-Compliance Recall, please visit www.bmwusa.com/recall.
1 Affected Product
6 Associated Documents
Remedy Instructions and TSB
Recall 573 Report
Manufacturer Notices(to Dealers,etc) – Memo re BMW Recall 20V-xxx: Rearview Camera
Non Compliance Notice 573 Report
Recall 573 Report- Amendment 1
Latest Recalls Documents
The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:
ISTA Diagnosis Application
- Fault Code Diagnosis
- Test Plans
- Repair Instructions (E30 or higher)
- Technical Data
- Wiring diagrams
Web ISTA Information Application
WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.
- Repair Instructions (E30 or higher)
- Technical Data
- Tightening torques
- Wiring diagrams
You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.
ISTA/P Online – Control Module Reprogramming
With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming. For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a “Pass-Thru Tool (PTT)” that fulfills the requirements of the SAE J2534 standard.
What is needed to diagnose and program with the BMW OSS?
The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface “integrated communication optical module (ICOM)” or use a J2534 “Pass Thru Tool (PTT)”.
Connection to OSS works only on PCs where no proxy connections are used.
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Last update on 2022-07-06 / Affiliate links / Images from Amazon Product Advertising API
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