January 30, 2020 NHTSA CAMPAIGN NUMBER: 20V052000
An inadequate amount of reflected light will decrease the vehicle’s visibility to other drivers, increasing the risk of a crash.
NHTSA Campaign Number: 20V052
Manufacturer BMW of North America, LLC
Components EXTERIOR LIGHTING
Potential Number of Units Affected 683
BMW of North America, LLC (BMW) is recalling certain 2020 X7 xDrive40i and X7 xDrive50i vehicles. The rear reflex reflectors may not reflect an adequate amount of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”
BMW will notify owners, and dealers will replace both rear reflex reflectors, free of charge. The recall is expected to begin March 23, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SIB 63 01 20
RECALL CAMPAIGN 20V-052: REAR REFLECTORS
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
This Service Information Bulletin (Revision 2) replaces SI B63 01 20 dated February 2020.
What’s New (Specific text highlighted):
|E-Series||Model Description||Production Date|
|G07||X7 Sports Activity Vehicle||November 2-9, 2019|
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System) or with ISPA NEXT.
Recall letter and Q&A are attached.
The rear reflectors may not fully comply with a Federal requirement. The amount of reflectivity may be slightly less than required.
A supplier production issue.
Replace both rear reflectors.
Only use and invoice the part numbers below that apply.
Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed, this could delay the payment of claim.
|63 14 7 463 977||Reflector left||1|
|63 14 7 463 978||Reflector Right||1|
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
|Work Pkg||Labor Operation||Description (Plus work)||Labor Allowance|
|# 1||00 68 910||Replacing both the rear reflectors in the||3 FRU|
The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be performed/claimed during this workshop visit)
|Work Pkg||Labor Operation||Description (Main work)||Labor
|# 2||00 68 308||Replacing both the rear reflectors in the||5 FRU|
NON-COMPLIANCE RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 20V-052: Rear Reflectors – B63 01 20
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Q1. Which BMW Group models in the US are potentially affected by this Non- Compliance Recall?
Q2. What is the specific issue?
Due to a supplier production issue, the rear reflector(s) may not fully comply with a Federal requirement. The amount of reflectivity may be slightly less than required.
Q3. What can happen as a result of this issue?
When parked, potentially affected vehicles may be slightly less visible to drivers approaching from behind.
Q4. Why are other vehicles not included in this Non-Compliance Recall?
Other vehicles have rear reflectors installed that fully comply with Federal requirements.
Q5. Can I continue to drive my vehicle?
Yes. However, when you receive a letter requesting you to make an appointment to have this Non-Compliance Recall performed by an authorized BMW center, please do so as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q6. How will I be informed of this Non-Compliance Recall?
You will receive a letter in March via First Class mail advising you of this Non-Compliance Recall and requesting you to schedule an appointment with an authorized BMW center to have this Non-Compliance Recall performed. You can locate your nearest authorized BMW center at www.bmwusa.com/dealer.
To ensure BMW Group has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.
Q7. How will my vehicle be repaired?
The rear reflector(s) will be replaced.
Q8. How long will the repair take?
This repair should take approximately one hour; however, additional time may be required depending upon your BMW center’s schedule. The repair will be performed for free by your authorized BMW center.
IMPORTANT NON-COMPLIANCE RECALL – Remedy Available
This notice applies to your vehicle,
Recall Campaign No. 20V-052: Rear Reflector
Dear BMW Owner / Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that certain Model Year 2020 BMW X7 SAV vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) Number 108 (Lamps, Reflective Devices, and Associated Equipment). Our records indicate that you are the owner of a potentially affected vehicle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this recall. If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment.
What could happen?
The rear reflector(s) may not have been produced to specifications by the supplier. When parked, the visibility of the vehicle for drivers approaching from behind may be slightly reduced which could increase the risk of a crash.
If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.
What will BMW do?
Both rear reflectors will be replaced for free which could take approximately one hour.
What if I am not the current owner of this vehicle?
You can update the vehicle ownership or your contact information by completing the enclosed postagepaid card or by registering at https://www.bmwusa.com/myBMW. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
What if I have questions or experience problems?
For the latest updates to this recall, please visit www.bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, contact BMW Customer Relations and Services at 1-800-525-7417 or at CustomerRelations@bmwusa.com.
If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely,
BMW of North America, LLC
Spanish translation on back side
Traducción en español en el lado inverso
LLAMADO A REVISIÓN IMPORTANTE POR MOTIVOS DE NO CUMPLIMIENTO – Solución disponible
Este aviso se aplica a su vehículo
Campaña de llamada a revisión No. 20V-052: Reflector trasero
Marzo de 2020
Estimado propietario del vehículo BMW (incluidos vehículos adquiridos a través de leasing):
Le enviamos esta notificación en virtud de la Ley nacional de tráfico y seguridad de vehículos motorizados. BMW AG ha decidido que algunos vehículos BMW X7 SAV del año 2020 no cumplen con la Norma Federal de Seguridad de Vehículos Automotores (Federal Motor Vehicle Safety Standard) 108 (Luces, dispositivos reflectores y equipo afín). En nuestros registros consta que usted es propietario de un vehículo que podría estar afectado.
¿Por qué lo estamos contactando?
Nos complace informarle que estamos listos para llevar a cabo este llamado a revisión. Si aún no hubiera acudido a su taller para que se solucione el problema, comuníquese con su centro de BMW de inmediato para programar una cita. En www.bmwusa.com/dealer podrá encontrar el centro BMW más cercano.
¿Qué podría suceder?
Es posible que el proveedor no haya fabricado los reflectores de acuerdo con las especificaciones pertinentes. Al estacionar el vehículo, su visibilidad para los conductores que se acercan por detrás podría verse levemente reducida, lo cual podría aumentar el riesgo de un choque.
Si usted no es el único conductor de este vehículo, notifique a los demás conductores y pasajeros sobre esta importante información.
¿Qué hará BMW?
Se remplazarán ambos reflectores traseros en forma gratuita, lo cual podría tardar aproximadamente una hora.
¿Y si no soy el dueño actual del vehículo?
Usted podría actualizar sus datos de contacto o información sobre vehículos de su propiedad completando la tarjeta adjunta prefranqueada o registrándose en https://www.bmwusa.com/myBMW. Si el automóvil se hubiera vendido a través de leasing, de acuerdo con la ley federal deberá enviar este aviso dentro de diez días al propietario que lo adquirió a través de esta modalidad de compra.
¿Qué debo hacer si tengo preguntas o experimento un problema?
Para ver la información más reciente sobre este llamado, visite www.bmwusa.com/recall. Si tiene cualquier pregunta sobre este llamado a revisión, comuníquese con su centro BMW autorizado. Si necesita más ayuda, comuníquese con el departamento de servicio y relaciones con el cliente de BMW llamando al 1-800-525-7417, o por correo electrónico escribiendo a CustomerRelations@bmwusa.com
Si su centro BMW no pudiera solucionar este defecto en forma gratuita o dentro de un plazo razonable, notifique a la Administración Nacional de Seguridad Vial escribiendo a: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, o llamando al número gratuito de la línea directa para seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153), o visitando el sitio https://www.safercar.gov.
Tenga la certeza que su seguridad es importante para nosotros y sinceramente nos disculpamos si este llamado pudiera ocasionarle algún inconveniente. Le recomendamos a usted y sus pasajeros usar el cinturón de seguridad en todo momento.
Atentamente, BMW of North America, LLC
English version on front side
Versión en inglés en el frente
1 Affected Product
10 Associated Documents
ISSUED Owner Notification Letter(Part 577)RCONL-20V052-4341
Recall Quarterly Report #1, 2020-1RCLQRT-20V052-7732
Non-Compliance Notice 573 ReportRCLRPT-20V052-4577
Remedy Instructions and TSBRCRIT-20V052-5168
Remedy Instructions and TSB
Manufacturer Notices(to Dealers,etc)- 1/24/20RCMN-20V052-4992
Recall Quarterly Report #2, 2020-2RCLQRT-20V052-8221
Recall Quarterly Report #3, 2020-3
Recall Quarterly Report #4, 2020-4RCLQRT-20V052-1715
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