Air Bag Inflators May Rupture or Underinflate Bag – 1999 BMW 3-Series

November 26, 2019 NHTSA CAMPAIGN NUMBER: 19V851000

Air Bag Inflators May Rupture or Underinflate Bag

In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

 

NHTSA Campaign Number: 19V851

Manufacturer BMW of North America, LLC

Components AIR BAGS

Potential Number of Units Affected 7,910

 

Summary

BMW of North America, LLC (BMW) is recalling certain 1999 323i and 328i vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata at one specific inflator production facility. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.

 

Remedy

Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. Owners may contact BMW customer service at 1-800-525-7417. Note: BMW recommends that owners do not continue to drive their vehicles.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 

---

SIB 65 23 19

2020-10-15

RECALL 19V-851: DRIVER’S FRONT AIR BAG (NADI) INFLATOR

This Service Information Bulletin (Revision 9) replaces SI B65 23 19 dated May 2020.

 

What’s New (Specific text highlighted):

• Procedure Section – Chart clarified; more examples added

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

 

MODEL

E-Series	Model Description	Production Date
E46	3 Series Sedan	July 2, 1998 – January 5, 1999

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG is conducting a Voluntary Safety Recall (effective December 4, 2019) on certain Model Year 1999 BMW 3 Series vehicles that were produced between July 1998 and January 1999.  Please see attached Recall Notice and Q&A for further information.

This recall campaign involves vehicles equipped with the single-stage Takata Non Azide (NADI) Driver gas generator/Inflator.  There are three separate recalls involving the NADI units.

Recall ID	SIB No.	Recall Description
19V-851	B65 23 19	Driver’s Front Air Bag (NADI) Inflator -STOP DRIVE
19V-852	B65 24 19	Driver’s Front Air Bag (NADI) Inflator
19V-853	B65 25 19	Driver’s Front Air Bag (NADI) Inflator -Spare Parts

 

Customers potentially affected by the STOP DRIVE recall will be instructed not to drive the vehicle until the repair is completed.  The stop drive only pertains to the vehicles identified in this bulletin. 

If a customer calls in to schedule a repair, please redirect them to 1-800-805-9230 (9:30 – 6:00 CST Central Standard Time, Monday through Friday) to arrange for towing and to set up an appointment.

The vehicles that are affected by the STOP DRIVE will be towed to BMW centers for repair. 

 

OTHER AIR BAG-RELATED FAULTS AND REPAIRS

This Recall applies to an operational driver’s front air bag. The issue addressed will not cause an air bag (SRS) malfunction light to illuminate. It will also not prevent the system from deploying in a front-end collision.

However, a recalled vehicle can arrive at your center with an air bag malfunction light illuminated.

It is important to notify the customer that diagnosing other air bag-related system issues may be required and this diagnosis and corresponding repair work, if needed, is not covered by this Recall.

In this case, replacing the driver’s front air bag gas generator will not correct the other fault code(s).

 

CAUSE

The single-stage Takata Non-Azide (NADI) Driver gas generator, also known as an air bag inflator, may have been produced with an insufficient seal that could allow moisture to enter the gas generator. The gas generator is a separately replaceable part of the air bag module.

 

CORRECTION

The current installed air bag gas generator must be inspected.

The serial number on the installed air bag gas generator must be compared to the serial number list in the procedure section to determine if the gas generator needs to be replaced.

If the vehicle has a Category 1 or Category 2 air bag gas generator installed, then proceed with air bag gas generator replacement.

 

In the following cases, the gas generator replacement should not be performed. Instead, the complete air bag assembly must be replaced:

Threaded bolts are damaged

Threaded bolts are bent or corroded

The generator cannot be removed from the air bag without excess force

If the target tightening torque of the nuts cannot be achieved (5 Nm in a star pattern sequence)

If there is a gap between the generator & air bag that is not closed up when tightening the nuts

If there is damage to the air bag cover that may impede deployment of the air bag

If a complete air bag assembly is required, parts are not currently available.  Please contact BMW Customer Relations at 1-800-525-7417 for further support.

 

PROCEDURE

Follow all safety precautions when handling air bags.

 

Remove Basic Drivers air bag as per

 

REP 32 34 020 “Removing and installing/replacing airbag unit”

 

OR

 

Remove Sports Drivers air bag as per REP 32 34 020 “Removing and installing/replacing the airbag unit (sports steering wheel, inserted airbag unit)”

 

Once the air bag is removed and the wiring is disconnected, turn the air bag over to read the parts label(s) on the gas generator on the back.

 

Basic Driver’s air bag, showing the location of the parts label.

 

Sport Driver’s air bag, showing the location of the parts label.

 

Changes start here:

Gas generator serial number decoding:

Digits 1-2  = Type of gas generator

Digit 3 = Production Line

Digit 4 = Production year

Digit 5-11*  = Serial #

 

*NOTE: The serial number can have 10 or 11 characters. Only the first 10 characters counted from the left are relevant for the check. The 11th digit can be disregarded for the repair covered by this SIB

EXAMPLE 1: Gas Generator Parts Label

All BK1H are Category 2

 

EXAMPLE 2: Gas Generator Parts Label

 

BKCJ may fall under two categories:

 

This example is 1059652 which is a higher serial number than 059659 so this is Category 2

 

*NOTE: The serial number can have 10 or 11 characters. Only the first 10 characters counted from the left are relevant for the check. The 11th digit can be disregarded for the repair covered by this SIB, so ignore the last digit 2

 

EXAMPLE 3: Gas Generator Parts Label

 

BK1K may fall under two categories:

 

This example is 11 digits and 386101S is above 088992 so this is Category 3

 

*NOTE: The serial number can have 10 or 11 characters. Only the first 10 characters counted from the left are relevant for the check. The 11th digit can be disregarded for the repair covered by this SIB, so ignore the letter S

 

EXAMPLE 3: Gas Generator Parts Label

 

BK1K may fall under two categories:

 

This example is 11 digits and 386101S is above 088992 so this is Category 3

 

*NOTE: The serial number can have 10 or 11 characters. Only the first 10 characters counted from the left are relevant for the check. The 11th digit can be disregarded for the repair covered by this SIB, so ignore the letter S

 

If the serial number is not legible or the driver airbag gas-generator (not type BK) cannot be identified, submit a TSARA case for support. Title the TSARA case NADI TAKATA RECALL 19V851.

 

To see the repair category of your air bag gas generator, refer to the table below.

 

Descriptions of each category are shown below the table.

 

Digits 1-3	Digit 4	Digit 5-10	Repair Category
BKC	H	ALL	Category 1 – Drivers air bag gas generator must be replaced; the vehicle cannot be driven until repaired.
BKC	J	Up to 059642	Category 1 – Drivers air bag gas generator must be replaced; the vehicle cannot be driven until repaired.
		From 059659	Category 2 – Drivers air bag gas generator must be replaced
BK1	H	ALL	Category 2 – Drivers air bag gas generator placed
BK1	J	ALL	Category 2 – Drivers air bag gas generator must be replaced
BK1	K	Up to 088984	Category 2 – Drivers air bag gas generator placed
		From 088992	Category 3 – Drivers air bag gas generator is
BK1	L M N P Q R U V	ALL	Category 3 – Drivers air bag gas generator is OK OK
BK5	–	ALL	Category 3 – Drivers air bag gas generator is OK
BKV	–	ALL	Category 3 – Drivers air bag gas generator is OK

 

 

Category	Part	Defect Code*	Steps
1	Air Bag Gas Generator	Final Repair: 00 32 97 02 00	The serial number of the checked gas-generator AND the new gas-generator must both be stated on the repair order and in the comments section of the warranty claim. Refer to SI B65 03 20 for details on how to replace a gas generator. See the attached Checklist for gas generator replacement.
	Complete Air Bag Assembly Needed	Temporary: 32 34 90 03 00	Parts are not available The serial number of the checked gas-generator must be stated on the repair order and in the comments section of the warranty claim. Contact BMW Customer Relations at 1-800-525-7417 for further support
Category	Part	Defect Code	Steps
2	Air Bag Gas Generator	Final Repair: 00 32 97 02 00	The serial number of the checked gas-generator AND the new gas-generator must both be stated on the repair order and in the comments section of the warranty claim. Refer to SI B65 03 20 for details on how to replace a gas generator. See the attached Checklist for gas generator replacement.
	Complete Air Bag Assembly Needed	Temporary: 32 34 90 03 00	Parts are not available The serial number of the checked gas-generator must be stated on the repair order and in the comments section of the warranty claim. Contact BMW Customer Relations at 1-800-525-7417 for further support
Category	Part	Defect Code	Steps
3	No part needed	Final Repair: 00 32 97 02 00	The air bag is OK and it can be reinstalled. The serial number of the checked gas-generator must be stated on the repair order and in the comments section of the warranty claim.

 

Changes end here.

 

* It is very important to claim on the correct defect code so we know which vehicles still need a part when parts become available.

 

PARTS INFORMATION

Please monitor the Parts Matrix for ordering procedure.

 

Only use and invoice the part numbers below that apply.

 

Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed. This could delay the payment of claim.

 

Part Number	Description	Quanitity
32 30 5 A1B D99	Gas Generator repair kit	1
TBD	Air Bag	1 (if required)

 

PARTS RETENTION AND RETURN

Recalled parts that are removed from BMW vehicles cannot be used for resale!

The parts replaced to perform and submit for this Recall repair procedure are the property of BMW NA.

Your center is responsible for the proper identification, storage and documentation of these parts. They must be held in a secure retention area until notification of claim payment is made by BMW NA through DCSnet.

Upon claim payment and based on the replacement front air bag component part number claimed, a corresponding DCSnet part return tag will be generated with special handling instructions.

Please DO NOT return these recalled air bag components to the Warranty Parts Return Center (WPRC).

Inflatable air bags are classified as dangerous goods by the Department of Transportation (DOT) and require special preparation, packing and labeling for transport.

 Your center is responsible for following all rules and regulations that apply to shipping dangerous goods as described in the attachment.

A shipping procedure has been created for returning the replaced air bag modules directly to Takata. There is also a procedure available for Bulk Shipping 15 or more air bag modules at one time to Takata.

These procedures are contained in the Part Return Program Instructions and Bulk Ship PDF attachments to this bulletin; please read both of them.  Effective immediately, please use the following email address when scheduling bulk shipment returns to Takata:

Scfieldaction.14305@xpo.com

 

The parts are to be packaged in the same packaging that the new part arrived in for shipment back to Takata.

The returns pickup schedule has been changed from weekly to every two weeks (bi-weekly).

 

WARRANTY INFORMATION

Reimbursement for this Service Action will be via normal claim entry utilizing the applicable work package information below, and when applicable, the part number listed above that applies.

 

Category 3 vehicles – Inspection the air bag ONLY, no replacement is required (Recall can be CLOSED)-

Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes.  Also, only one Main work flat rate labor operation code can be claimed per workshop visit.

 

Claim Repair Comments

Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 23 19 WP 1), unless otherwise required by State law.

 

Reimbursement of Prior Customer-Pay Repairs (TREAD Act)

With this Technical Campaign, a prior repair reimbursement is not likely. Typically, a customer would have their driver’s front air bag module replaced as a result of an accident. In such a case, either an insurance company or the customer themselves paid for the replacement of the above mentioned air bag module in conjunction with the accident repairs. Such cases are not covered by this campaign and are not entitled to reimbursement.

 

QUESTIONS REGARDING THIS BULLETIN

Technical inquiries	Submit feedback at the top of this bulletin
Warranty inquiries	Submit an IDS ticket to the Warranty Department
Parts inquiries	Submit an IDS ticket to the Parts Department

 

Supporting Materials

picture_as_pdf B652319_Parts_Bulk_Ship_Return.pdf

picture_as_pdf B65 23 19_19V-851_E46 DAB QA_17Apr2020.pdf picture_as_pdf B652319_Parts_Return_Program_Instructions.pdf picture_as_pdf B652319 Recall Notice.pdf picture_as_pdf B652319 REP.pdf

 

---

Attachment to B652319

October 2020

 

SAFETY RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Recall 19V-851: Driver’s Front Air Bag (NADI) Inflator  – B65 23 19

BMW of North America, LLC is conducting a Voluntary Safety Recall (effective December 4, 2019) on certain Model Year 1999 BMW 3 Series vehicles that were produced between July 1998 and January 1999.

Customers potentially affected by this recall will be instructed not to drive the vehicle until the repair is completed.  The stop drive only pertains to the vehicles identified in bulletin B65 23 19.  

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

We appreciate all your assistance with this Recall.

 

---

Replacing the gas generator for the driver’s airbag »

 

WARNING

Pyrotechnic components.

Danger! Immobilization period-threatening injuries!

• All work on pyrotechnic parts may be carried out by technically experienced and appropriately trained personnel only.
• Replace any damaged part or ones that have been dropped.
• For additional information see: 72 00 Safety regulations on handling components with gas generators.

 

RISK OF DAMAGE

Electrostatic discharge.

Damage to or destruction of electrical components.

• Leave electrical components in original packaging until just before they are installed. Use the original packaging only for any return shipments. Always package removed components straight away.
• Read and comply with user information on using the associated special tool 12 7 060.
• Only tap the housings of electrical components. Do not tap pins or multi-pin connectors directly.
• Wear electrically conductive clothing and antistatic shoes (with ESD symbol).
• For additional information see: 61 35 … Notes on ESD (electrostatic discharge) protection 61 35 … Notes on ESD protection (Electro Static Discharge)

 

TECHNICAL INFORMATION

The work surface must be clean, even, skid-proof and tilt-proof.

 

NOTE

Only one vehicle may be processed at a time.

Execute repair without interruption.

Interruptions of any kind are not permitted (such as by telephone calls).

The person performing the procedure must not be distracted.

 

NOTE

The person performing the repair must have a second person available for the entire duration of the repair.

The second person has the following tasks:

Fill in the checklist.

Attach the component(s).

Inspection of work performed.

 

Preliminary work

Preparing the workplace

Workplace for replacement of the gas generator (E46)

 

1 Collection container for disposal of the nuts
2 Tools required for the exchange
3 Antistatic mat
4 New, packaged gas generator
5 Scratch-resistant cotton underlay

 

• Print out the checklist.

3234

• Prepare the antistatic mat and cotton pad:

• Have the following tools ready:

Felt pen
Adhesive tape (width min. 25 mm)
Wedge O 490 539 (00 9 322)
1/4″ reversible ratchet
1 /4″ reversible ratchet

1/4″ reversible ratchet
with Extension 1/4 inch
Extension 1 /4 inch

Extension 1 /4 inch
and Socket wrench for hexagon
Socket wrench for hexagon

Socket wrench for hexagon
8mm
Torque wrench with Socket wrench for hexagon
Socket wrench for hexagon

Socket wrench for hexagon
8mm

 

Tightening torques

Gas generator to airbag unit

Nut
Renew nut.
Tightening torque
5Nm

 

Main Works

Replacing the gas generator of airbag unit (standard steering wheel)

Prerequisite

Airbag unit is removed.

• Place the airbag unit (1) turned around as shown.

• Note the serial number (2) of the airbag unit (1) on the work order.

 

• Glue the connector (1) from the previous gas generator of the airbag unit (2) with the adhesive tape so that the contacts cannot be touched.

 

• Mark a cross (1) with the felt pen to avoid a mix-up with the new gas generator.

• Mark all the four nuts (2) with the felt pen to avoid a mix-up with the new nuts.

 

• Release both the connectors (1) on the airbag unit (2).

 

• Auxiliary person: Hold the airbag unit (1 ).

• Unscrew all the nuts (2) in any order and dispose of immediately in the collection container provided (3).

• Do not reuse the nuts (2).

 

Preparing the new gas generator

RISK OF DAMAGE

Damage to the gas generator.

A damaged gas generator due to, for example, a fall, can lead to malfunctions and must be replaced.

• Handle gas generator carefully.

• Do not use the gas generator after a fall, but replace it.

 

• Unpack the new nuts (1 ), reinforcement plate (2), new gas generator (3), cable (4) and sticker (5) and place it as shown.

• Make sure that the groove (arrow) of the reinforcement plate (2) is positioned correctly.

 

• USAonly:

Dispose of the hazard sticker (6).

 

• Clip in the cable (1) as shown in the new gas generator (2).

The cable (1) and the groove (arrow) of the new gas generator (2) point upwards.

The connector is encoded against incorrect assembly.

 

• Remove the previous gas generator (1) and subsequently directly place the new gas generator (2).

The cable and the groove of the new gas generator (2) point upwards.

 

• Insert the previous gas generator (1) in the packaging (2).

 

• Position the reinforcement plate (1) over the new gas generator (2).

• Make sure that the groove (arrow) of the reinforcement plate (1) is positioned correctly.

The groove (arrow) points downwards to the left.

 

• Auxiliary person:

Hold the airbag unit (6).

Check whether the nuts have been tightened correctly by the executing person.

The noise must be audible while retorquing.

 

Executing person:

Lightly screw on the new gas generator (5) with the new nuts in the screwing sequence (1) to (4).

Tighten the nuts in the screwing sequence (1) to (4).

Retorque the nuts in screwing sequence (1) to (4).

 

Tightening torques

Gas generator to airbag unit

Nut
Renew nut.
Tightening torque
5Nm

 

• Executing person:

Visually inspect the gap (3) between the new gas generator (1 ), reinforcement plate (2) and airbag unit (4) on all four sides (5).

 

• Auxiliary person:

Visually inspect the gap (3) between the new gas generator (1 ), reinforcement plate (2) and airbag unit (4) on all four sides (5).

 

• If the gap (3) is not OK:

Release the screw connection and tighten again as described in the previous step. If the gap is still not OK, then cancel the repair. Install the new airbag unit in this case.

• Connect both the connectors (1) with the airbag unit (2).

 

• Glue on the first sticker on the airbag unit (1) with the new number on the position (2).

• Glue on the second sticker on the work order.

• Install the airbag unit and horn switch and if necessary, check the multifunction button for operability.

3234020

• All except USA:

Affix the hazard sticker (1) externally on the packaging (2).

 

• USA:

Do not affix any hazard sticker (3) externally on the packaging (2).

 

---

Attachment to B652319
October 2020

Driver’s Front Air Bag Inflator (NADI)
Model Year 1999 BMW 3 Series
Safety Recall 19V-851
Date Issued: 4/17/2019

 

Q1.	Which models are included in this Safety Recall Campaign? Certain Model Year 1999 BMW 3 Series Sedans (323i, 328i) (E46), produced from July 1998 through January 1999 are potentially affected.
Q2.	Which inflator is affected? This recall campaign involves vehicles equipped with the single-stage Takata Non Azide Driver Inflator (NADI).
Q3.	What is the specific concern? A population of NADI inflators manufactured prior to March 15, 1999 may have been produced with an insufficient seal which could allow moisture to enter the inflator.
Q4.	What can happen as a result of this issue? In a crash where the driver air bag deploys, it may not deploy with sufficient restraint capability which could increase the risk of injury. It is also possible that the air bag housing may explode and could cause metal fragments to pass through the air bag cushion material, which may result in injury or death to the driver and/or other vehicle occupants.
Q5.	Can I continue to drive my vehicle? No. Potentially affected vehicles are not to be driven. If you are not the only driver of this vehicle, please advise all other drivers of this important information.  Please call 1-800-805-9230 so we can help arrange for the vehicle to be repaired.
Q6.	Why are other BMW models not included? Other vehicles have driver front air bags that were produced with different inflators.
Q7.	What is the fix? The inflator will be inspected and if necessary, replaced.
Q8.	How will I be notified of this recall? Initial letters were sent out in December 2019 via First Class mail, advising customers of this recall. Follow-up letters asking vehicle owners to schedule their vehicle for repair will start to be mailed in May 2020. To ensure BMW of North America, LLC has your most recent contact and vehicle information, please register your vehicle at https://www.bmwusa.com/myBMW. Registration is free, and will give you access to factory initiated campaigns and other information specific to your BMW vehicle.
Q9.	Do I have to wait for my letter in order to have my vehicle repaired? No.  Please call 1-800-805-9230 so we can help arrange for the vehicle to be repaired.
Q10.	Is it possible to find out whether the problem exists in my car?  No. There is no way to detect if your BMW might have an air bag inflator potentially at risk of rupturing upon deployment in an accident.
Q11.	How did BMW become aware of this issue? BMW became aware of this issue through its quality control procedures.
Q12.	I did not receive a letter from BMW regarding my vehicle. How can I find out if my BMW is included in this recall? You can enter your vehicle identification number (VIN) at www.bmwusa.com/recall and download a sample owner notification letter and Q&A if your VIN is affected. Make sure to update your contact information by registering at https://www.bmwusa.com/myBMW.
Q13.	What if I am not the current owner of this vehicle? If you changed your address or sold the vehicle, you can let us know by visiting https://www.bmwusa.com/mybmw or by contacting BMW Customer Relations.
Q14.	Am I eligible for reimbursement under the TREAD Act if I previously replaced my driver’s front air bag module? In this particular recall, reimbursement is likely not applicable, as you would typically have replaced your driver front air bag module as a result of an accident. In that situation, most likely your insurance company paid for the repair. However, in the very unusual (unlikely) scenario that you previously paid to replace the front air bag module “out-ofpocket” upon learning of this possible defect, you may be eligible for reimbursement. Additional information is provided when BMW mails the letter asking you to make an appointment with an authorized BMW center.

 

---

BMW

IMPORTANT SAFETY RECALL

This notice applies to your vehicle,

Recall Campaign No. 19V-851: Driver’s Air Bag lnflator (NADl)

 

June 2020

Dear BMW Owner / Lessee:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 1999 BMW 3 Series vehicles. Our records indicate that you are the owner of a potentially affected vehicle.

 

Why are we contacting you?

We are pleased to inform you that we have the necessary parts to complete this recall. We recommend that owners do not continue to drive their vehicles. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. Please call 1-800-805-9230 so we can help arrange for the vehicle to be repaired.

 

What could happen?

Your vehicle may be equipped with an air bag inflator that may absorb moisture. In a crash where the driver air bag deploys, it may under-inflate, which could increase the risk of injury. It is also possible that the air bag housing may explode and could cause metal fragments to pass through the air bag cushion material, striking the driver or other occupants which may result in injury or death.

 

What will BMW do?

The inflator will be inspected and if necessary, replaced. This free repair will take about one hour.

 

What if the vehicle owner information has changed?

If you changed your address or sold the vehicle, you can let us know by visiting https://www.bmwusa.com/mybmw or by contacting BMW Customer Relations (see left side of page for contact info). If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.

 

What if I have questions or experience problems?

For the latest updates to this recall, please visit www.bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center.

If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times.

 

Sincerely,

 

BMW of North America, LLC

 

Spanish translation on back side Traducción en español en el lado inverso

 

TREAD ACT CUSTOMER REIMBURSEMENT PLAN

(BMW of North America, LLC)

 

If you have paid for the repair described in the attached letter, and you would like your expenses to be considered for reimbursement, please contact your authorized BMW center. Expenses paid to repair facilities outside of the BMW center network will be considered; however, the repair procedure must meet BMW standards.

 

Your authorized BMW center will request a copy of your owner notification letter, as well as your previously paid invoice. They will then inspect the vehicle (if it is still in your possession) prior to submitting a claim on your behalf to BMW of North America, LLC for reimbursement.

 

Please note the following:

• Only a repair that is the subject of this safety recall is reimbursable. Consequential expenses such as towing, rental, accommodations, damage repairs, etc will not be reimbursed.

• The Manufacturer’s Suggested Retail Price (MSRP) for BMW Genuine Parts will be considered as the guideline for reasonable part charges.

• Repair labor, taxes and hazardous waste disposal, when previously paid, are eligible for reimbursement.

• Expenses for repairs performed more than 10 days after the date of the last owner notification letter sent by BMW are not eligible for reimbursement.

Your authorized BMW center should be able to answer any questions that you may have regarding your qualifications for reimbursement of a previous repair. If you qualify for such a reimbursement, your BMW center will also be able to advise you of the manner in which you can expect to receive reimbursement.

Your authorized BMW center should be your primary contact on this issue; however, our Customer Relations and Services Department may be contacted at 1-800-525-7417 for any special assistance that you may require.

In special situations where your authorized BMW center cannot be of assistance, you may submit your written request for reimbursement to:

Customer Relations and Services Department
BMW of North America, LLC
P.O. Box 1227
Westwood, NJ 07675-1227

 

If you intend to submit a request for reimbursement to our Customer Relations and Services department, your vehicle (if it is still in your possession and was repaired at a facility outside of the BMW center network) will need to be inspected at an authorized BMW center before a claim can be accepted for consideration. This is to ensure that prior repairs at an outside facility meet BMW standards for recall completion.

 

---

BMW

IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD

Este aviso se aplica a su vehlculo,

Campana de retirada n.0 19V-851: lnflador de airbag del conductor (NADl)

 

El repuesto esta disponible

 

Junio de 2020

Estimado propietario o arrendatario de un vehfculo BMW:

Le enviamos este aviso en virtud de la National Traffic and Motor Vehicle Safety Act (Ley Nacional de Seguridad de Transito y Vehfculos). BMW AG ha determinado que algunos vehfculos de los modelos de la Serie 3 de BMW, del afio 1999, tienen un defecto relacionado con la seguridad de los vehfculos motorizados. Segun nuestros registros, usted es propietario de un vehfculo que podrfa estar afectado.

 

¿Por que nos ponemos en contacto con usted?

Nos complace informarle que tenemos las partes necesarias para terminar esta retirada. Les recomendamos a los propietarios que no sigan conduciendo su vehiculo. Si usted no es la (nica persona que conduce este vehiculo, comparta esta informaci6n importante con todos los demas conductores y pasajeros. Llame al 1-800-805-9230 para que podamos ayudar a organizar la reparaci6n del vehfculo.

 

¿Que podria suceder?

Es posible que su vehfculo este equipado con un inflador de airbag que puede absorber la humedad. En un choque en el que el airbag del conductor se despliega, es posible que este se desinfle, lo que podrfa aumentar el riesgo de lesiones. Tambien es posible que la carcasa del airbag explote, y esto podrfa provocar que los fragmentos de metal pasen a traves del material amortiguador del airbag y golpeen al conductor o a otros ocupantes, lo que podrfa causar lesiones o la muerte.

 

¿Que hara BMW?

Revisara el inflador y, si es necesario, lo reemplazara. Esta reparaci6n gratis se hara en aproximadamente una hora.

 

¿Que sucede si la informaci6n del propietario del vehiculo ha cambiado?

Si cambi6 su direcci6n o vendi6 el vehfculo, nos puede avisar visitando https://www.bmwusa.com/mybmw o comunicandose con el BMW Customer Relations (Servicio de Atenci6n al Cliente de BMW) (vea la informaci6n de contacto en el lado izquierdo de la pagina). Si usted es arrendador del vehiculo, las reglamentaciones federales exigen que reenvie este aviso a su arrendatario en un plazo de diez dias.

 

¿Que debo hacer si tengo alguna pregunta o alg(n problema?

Para ver las ultimas actualizaciones de esta retirada, visite www.bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comunfquese con el centro autorizado de BMW.

 

Si el centro de BMW no puede resolver el defecto sin cargo o en un plazo razonable, puede notificar al administrador de la National Highway Traffic Safety Administration (Administraci6n Nacional de Seguridad de Transito en Carreteras), 1200 New Jersey Ave., S.E., Washington, DC 20590; llamar gratis a la Vehicle Safety Hotline (Lfnea Directa de Seguridad Vehicular) al 1-888-327-4236 (TTY: 1-800-424-9153), o visitar https://www.safercar.gov.

 

Le aseguramos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algun inconveniente. Recomendamos que usted y sus pasajeros usen el cintur6n de seguridad en todo momento.

 

Atentamente.

 

BMW of North America, LLC

 

PLAN DE REEMBOLSO A CLIENTES SEGÚN LA TREAD ACT (LEY DE MEJORA DE RETIRADA, RESPONSABILIDAD Y DOCUMENTACIÓN EN EL TRANSPORTE)

(BMW of North America, LLC)

Si pagó por la reparación descrita en la carta adjunta y desearía que los gastos se consideren para reembolso, póngase en contacto con el centro autorizado de BMW de su localidad. Se tendrán en cuenta los gastos pagados a instalaciones de reparación que no pertenezcan a la red de centros de BMW; sin embargo, el procedimiento de reparación debe seguir las normas establecidas por BMW.

El centro autorizado de BMW de su localidad le solicitará una copia de la carta de notificación al propietario, al igual que la factura pagada previamente. Después, inspeccionarán el vehículo (si todavía lo tiene) antes de presentar una reclamación en su nombre ante BMW of North America, LLC para solicitar el reembolso.

 

Tenga en cuenta lo siguiente:

• Solamente se reembolsan las reparaciones que se deban a esta retirada por motivos de seguridad. No se reembolsarán los gastos derivados, como remolque, alquiler, hospedaje, reparación de daños, etc.

• El precio de venta minorista sugerido por el fabricante (MSRP) para las piezas genuinas de BMW se considerará como la guía para los cargos razonables por piezas.

• La mano de obra de la reparación, los impuestos y el desecho de los residuos peligrosos, cuando se hayan pagado previamente, son elegibles para reembolso.

• Los gastos por las reparaciones realizadas más de 10 días después de la fecha de la última carta de notificación al propietario enviada por BMW no son elegibles para reembolso.

El centro autorizado de BMW de su localidad debe poder responder las preguntas que pueda tener sobre sus calificaciones para el reembolso de una reparación previa. Si califica para dicho reembolso, el centro de BMW de su localidad también podrá informarle sobre cómo puede recibir el reembolso.

El centro autorizado de BMW de su localidad debe ser su contacto principal sobre este tema. No obstante, se puede comunicar con el Customer Relations and Services Department (Departamento de Relaciones con el Cliente y Servicios al Cliente) llamando al 1-800-525-7417 si necesita asistencia especial.

En las situaciones especiales en las que el centro autorizado de BMW de su localidad no pueda ayudarlo, puede presentar una solicitud escrita de reembolso a la siguiente dirección:

Customer Relations and Services Department
BMW of North America, LLC
P.O. Box 1227
Westwood, NJ 07675-1227

 

Si intenta presentar una solicitud de reembolso ante nuestro Customer Relations and Services Department, su vehículo (si todavía lo tiene y fue reparado en una instalación que no pertenece a la red de centros de BMW) deberá ser inspeccionado en un centro autorizado de BMW antes de que se pueda aceptar una reclamación para consideración. El fin de este procedimiento es garantizar que las reparaciones previas efectuadas en una instalación externa cumplan con las normas de BMW para la realización de la retirada.

 

---

BMW

IMPORTANT SAFETY RECALL

This notice applies to your vehicle,

Recall Campaign No. 19V-851:  Driver’s Air Bag Inflator (NADI)

 

December 2019

Dear BMW Owner / Lessee:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 1999 BMW 3 Series vehicles. Our records indicate that you are the owner of a potentially affected vehicle. 

 

Why are we contacting you?

We recommend that owners do not continue to drive their vehicles. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.   Please call 1-800-805-9230 to discuss the options available for this recall.

 

What could happen?

Your vehicle may be equipped with an airbag inflator that may absorb moisture.  In a crash where the driver air bag deploys, it may under-inflate, which could increase the risk of injury. It is also possible that the air bag housing may explode and could cause metal fragments to pass through the air bag cushion material, striking the driver or other occupants which may result in injury or death.

 

What if I am not the current owner of this vehicle?If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. You can update the vehicle ownership or your contact information by filling out the enclosed postage-paid card or by registering at https://www.bmwusa.com/myBMW.

 

What if I have questions or experience problems?

For the latest updates to this recall, please visit www.bmwusa.com/recall. Should you have any questions about this recall, please call 1-800-805-9230.

If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

Please be assured that your safety is important to us and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your seat belt at all times. Sincerely,

BMW of North America, LLC

 

Spanish translation on back side
Traducción en español en el lado inverso

 

---

BMW

LLAMADO A REVISIÓN IMPORTANTE POR MOTIVOS DE

SEGURIDAD

Este aviso se aplica a su vehículo

Campaña de llamada a revisión No. 19V-851: Inflador de la bolsa de aire del conductor (NADI)

 

Diciembre de 2019

Estimado propietario del vehículo BMW (incluidos vehículos adquiridos a través de leasing):

Le enviamos esta notificación en virtud de la Ley nacional de tráfico y seguridad de vehículos motorizados. BMW AG ha decidido que algunos modelos BMW serie 3 de los años 1999 presentan un defecto relacionado con la seguridad del vehículo. En nuestros registros consta que usted es propietario de un vehículo que podría estar afectado. 

 

¿Por qué lo estamos contactando?

Nosotros recomendamos que los propietarios no continúen conduciendo sus vehículos. Si usted no es el único conductor de este vehículo, notifique a los demás conductores y pasajeros sobre esta importante información.   Llame al1-800-805-9230 para discutir las opciones disponibles de esta revisión.

 

¿Qué podría suceder?

Es posible que su vehículo cuente con un inflador de la bolsa de aire que posiblemente absorba humedad.  Si se viera involucrado en una colisión en la que se active la bolsa de aire, es posible que no se infle lo suficiente, con lo cual podría aumentar el riesgo a sufrir lesiones. También es posible que el módulo que contiene la bolsa de aire explote y permita que pasen fragmentos de metal por la bolsa, que podrían llegar al conductor u otros ocupantes del vehículo, ocasionando lesiones o incluso la muerte.    

 

¿Y si no soy el dueño actual del vehículo?

Usted podría actualizar sus datos de contacto o información sobre vehículos de su propiedad completando la tarjeta adjunta prefranqueada o registrándose en https://www.bmwusa.com/myBMW.

Si el automóvil se hubiera vendido a través de leasing, de acuerdo con la ley federal deberá enviar este aviso dentro de diez días al propietario que lo adquirió a través de esta modalidad de compra. 

 

¿Qué debo hacer si tengo preguntas o experimento un problema?

Para información más actualizada sobre este llamado, visite www.bmwusa.com/recall. Si tiene cualquier pregunta sobre este llamado a revisión, llame al 1-800-805-9230.

Si su centro BMW no pudiera solucionar este defecto en forma gratuita o dentro de un plazo razonable, notifique a la Administración Nacional de Seguridad Vial escribiendo a: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, o llamando al número gratuito de la línea directa para seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153), o visitando el sitio https://www.safercar.gov.

Tenga la certeza que su seguridad es importante para nosotros y sinceramente nos disculpamos si este llamado pudiera ocasionarle algún inconveniente. Le recomendamos a usted y sus pasajeros usar el cinturón de seguridad en todo momento.

Atentamente,

BMW of North America, LLC

 

English version on front side
Versión en inglés en el frente

 

---

 

---

2 Affected Products

Vehicles

MAKE	MODEL	YEAR
BMW	323I	1999
BMW	328I	1999

 

---

16 Associated Document

ISSUED Owner Notification Letter(Part 577)

RCONL-19V851-4987.pdf 1028.824KB

 

---

Remedy Instructions and Dealer Notification announcing Safety Recall Notification

RCRIT-19V851-9386.pdf 240.461KB

 

---

Remedy Instructions and TSB – RECALL 19V-851: DRIVER’S FRONT AIR BAG (NADI) INFLATOR

RCRIT-19V851-2542.pdf 1857.394KB

 

---

Remedy Instructions and TSB

RCRIT-19V851-1812.pdf 1836.385KB

 

---

ISSUED Interim Owner Notification Letter(Part 577) dated December 2019

RIONL-19V851-3519.pdf 2758.868KB

 

---

Remedy Instructions and TSB

RCRIT-19V851-2286.pdf 155.903KB

 

---

Remedy Instructions and TSB

RCRIT-19V851-6048.pdf 5738.681KB

 

---

Recall Acknowledgement

RCAK-19V851-5891.pdf 279.719KB

 

---

Defect Notice 573 Report

RCLRPT-19V851-4607.PDF 215.026KB

 

---

Manufacturer Notices(to Dealers,etc) – SERVICE INFORMATION BULLETIN RE RECALL 19V-851: DRIVER’S FRONT AIR BAG (NADI) INFLATOR DATED 12/10/19

RCMN-19V851-7583.pdf 240.199KB

 

---

Manufacturer Notices(to Dealers,etc) – Driver s Front Air Bag (NADI) Inflator – STOP DRIVE

RCMN-19V851-4183.pdf 238.119KB

 

---

Manufacturer Notices(to Dealers,etc) – Takata NADI Recall Announcement dated 12/4/19

RCMN-19V851-4496.pdf 70.098KB

 

---

Manufacturer Notices(to Dealers,etc) – Technical Service Email re BMW Takata Recalls: Driver’s Front Air Bag (NADI) Inflator

RCMN-19V851-6817.pdf 47.483KB

 

---

Remedy Instructions and TSB

RCRIT-19V851-6136.pdf 5987.242KB

 

---

Recall Quarterly Report #1, 2020-2

RCLQRT-19V851-9973.PDF 211.141KB

 

---

Miscellaneous Document – Dealer Notification re Reminder NADI Parts Ordering and Customer Handling

RMISC-19V851-2812.pdf 16.916KB

 

---

Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V851&docType=RCL

 

---

 

Last update on 2024-04-15 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.