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August 14, 2019 NHTSA CAMPAIGN NUMBER: 19V601000
Steering Gear Tie Rod may Break
A broken steering tie rod would lead to a loss of vehicle control, increasing the risk of a crash.
NHTSA Campaign Number: 19V601
Manufacturer BMW
of North America, LLC
Components STEERING
Potential Number of Units Affected 32
Summary
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i, X1 xDrive28i, 2019 X2 xDrive28i, MINI Cooper S Convertible, Countryman, and John Cooper Works Countryman vehicles. The steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of the tie rod end, eventually causing it to break.
Remedy
BMW will notify owners, and dealers will inspect the vehicles and replace the tie rods and ball joints as necessary, free of charge. The recall began October 11, 2019. Owners may contact BMW customer service at 1-800-525-7417 or MINI customer service at 1-866-825-1525.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your MINI has a Recall
SIM 32 01 19
2020-01-08
RECALL CAMPAIGN 19V-601: STEERING GEAR TIE ROD
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
This Service Information Bulletin (Revision 2) replaces SI M32 01 19 dated September 2019.
What’s New (Specific text highlighted):
- Parts information- Part number changed to alphanumeric
MODEL
| E-Series | Model Description | Production Date |
| F57 | MINI Convertible | March 18, 2019 |
| F60 | MINI Countryman | March 15, 2019 thru April 8, 2019 |
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System) or with ISPA NEXT. Recall letter and Q&A are attached.
SITUATION
BMW of North America, LLC is conducting a Voluntary Safety Recall (effective August 8, 2019) on a small number of Model Year 2019 MINI vehicles that were produced between March 15, 2019 and April 8, 2019. The cone collar disc may not have been installed on the tie rod.
CAUSE
During the manufacturing process, a cone collar disc on the tie rod may not have been installed.
CORRECTION
Check both tie rods, and replace one or both if necessary.
PROCEDURE
- Remove both front wheels.
- Remove and discard the tie rod nut (1) on left and right swivel bearing.
- Release the tie rods (2) from the swivel bearings
Examples:
Cone collar disc installed: no knurling visible on the shank.
Cone collar disc not installed: knurling visible on the shank (arrow).
- Inspect both tie rods for the presence of the cone collar disc.
- Is the cone collar disc installed?
-
- Yes = No further action required. Reinstall the tie rods as per repair manual RA 32 21 151 and properly torque the new M14 nuts
- No = Proceed to next step
- Replace the tie rod and swivel bearing as per the repair manual RA 32 21 151 and RA 31 21 090.
- Perform a wheel alignment procedure.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which takes into account specific equipment and/or options.
| Part Number | Description | Quantity |
|---|---|---|
| All | ||
| 33 30 6 787 062 | Combination nut (M14x1,5-10ZNNIV) | 2 |
| When required | ||
| F60 | ||
| 32 10 6 869 424 | Ball joint left | 1 |
| 32 10 6 869 425 | Ball joint right | 1 |
| Or | F57 | |
| 32 10 6 854 734 | Ball joint left | 1 |
| 32 10 6 854 737 | Ball joint right | 1 |
| 32 10 6 765 080 | Clamping bolt (M10X1X22-10.9) | 2 |
| 33 40 6 858 534 | Collar bolt with compression spring (M16x1,5×60-8.8) | 1 |
| 31 20 6 872 920 | Spherical collar screw (M12x1.25×45) | 4 |
| 07 11 9 905 032 | Hex nut (M10-10-ZNS3) | 1 |
| 31 30 6 798 530 | Hexagon screw with flange (M10x85 8.8 ZNS3) | 1 |
| 33 30 6 760 587 | Hex nut with flange (M10-10 ZNS3) | 1 |
| 31 10 6 876 027 | ASA-Bolt (M10x55) | 1 |
| F60 | ||
| 31 21 6 876 645 | Carrier, left | 1 |
| 31 21 6 876 646 | Carrier, right | 1 |
| Or | F57 | |
| 31 21 6 876 643 | Carrier, left | 1 |
| 31 21 6 876 644 | Carrier, right | 1 |
WARRANTY INFORMATION
Reimbursement for this Recall will be via normal claim entry utilizing the following information:
| Defect Code: | 0032900200 |
Completion “before” the first vehicle delivery to a customer or the vehicle is already in the workshop-
| Work Pkg | Labor Operation: | Labor Allowance: | Description (Plus work): |
| # 1 | 00 68 602 | 4 FRU | Check both tie rods (No repair is necessary). |
| Or: | |||
| # 2 | 00 68 603 | 27 FRU | Check both tie rods and replace one side (tie rod and swivel bearing) includes wheel alignment check KDS with ride-height measurement without load, adjusting toe-in. |
| Or: | |||
| # 3 | 00 68 604 | 37 FRU | Check both tie rods and replace both sides (tie rod and swivel bearing) includes wheel alignment check KDS with ride-height measurement without load, adjusting toe-in. |
Or:
The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be performed/claimed during this workshop visit)-
| Work Pkg | Labor Operation: | Labor Allowance: | Description (Main work): |
| # 4 | 00 68 077 | 6 FRU | Check both tie rods (No repair is necessary). |
| Or: | |||
| # 5 | 00 68 078 | 28 FRU | Check both tie rods and replace one side (tie rod and swivel bearing) includes wheel alignment check KDS with ride-height measurement without load, adjusting toe-in. |
| Or: | |||
| # 6 | 00 68 079 | 38 FRU | Check both tie rods and replace both sides (tie rod and swivel bearing) includes wheel alignment check KDS with ride-height measurement without load, adjusting toe-in. |
And, as necessary, with:
Work Package #2, #3, #5 and #6-
| Labor Operation: | Labor Allowance: | Description (Associated work): |
| 00 68 606 | 10 FRU | Additional work if necessary / Adjust rear axle with eccentric screws. |
Claim Repair Comments
Unless additional related/in conjunction work was required (not addressed and/or included in one of the options provided above), then only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: M32 01 19 WP 1), unless otherwise required by State law.
And, as applicable:
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows:
Sublet Code 2 – Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI M01 01 17 for additional information.
Supporting Materials
picture_as_pdf M320119 Recall Notice.pdf
picture_as_pdf M320119_Attachment2019-Fxx-TieRod-QA-(8Aug2019)_Final.pdf
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 19V-xxx: Steering Gear Tie Rod – M32 01 19
BMW of North America, LLC is conducting a Voluntary Safety Recall (effective August 8, 2019) on a small number of Model Year 2019 MINI vehicles that were produced between March 15, 2019 and April 8, 2019.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Steering Gear Tie Rod
Safety Recall 19V-601
Model Year 2018-2019
BMW X1 / X2
MINI Convertible / Countryman
Last Updated 08/21/2019
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Approximately 20 Model Year 2018-2019 BMW X1 and X2, and 12 Model Year 2019 MINI Cooper Convertible and Countryman vehicles, are potentially affected.
Q2. What is the specific issue?
The steering gear tie rod may not have been produced to supplier specifications.
Q3. What can happen as a result of this issue?
Over time, the tie rod could become damaged and eventually break, affecting vehicle handling and control, and increasing the risk of a crash.
Q4. Why are other BMW Group vehicles not included in this Safety Recall? The steering gear tie rod was produced to supplier specifications.
Q5. How did BMW Group become aware of this issue?
BMW Group became aware of this issue through its quality control procedures.
Q6. Can I determine if this issue exists in my vehicle?
If you feel unusual vibration from the steering wheel, or have difficulty controlling the vehicle, it may be experiencing this issue.
Q7. What should I do if I notice this condition in my vehicle?
If this condition occurs, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Contact BMW Roadside Assistance at 1-800-332-4269, or MINI Roadside Assistance at 1866-646-4772, immediately to have your vehicle brought to the nearest authorized BMW center or MINI dealer. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.
Q8. Can I continue to drive my vehicle (before I receive my letter)?
Yes. However, when you receive a letter requesting you to make an appointment to have this Safety Recall performed by an authorized BMW center or MINI dealer, please do so as soon as possible.
Q9. How will my vehicle be repaired?
The steering gear tire rod will be inspected and, if necessary, replaced. This will be performed for free and may take several hours.
Q10. Is BMW Group aware of any accidents or injuries in the US, involving these BMW Group vehicles associated with this Safety Recall?
No.
Q11. How will I be informed of this Safety Recall?
You will receive a letter in October via First Class mail advising you of this Safety Recall and requesting you to schedule an appointment with an authorized BMW center or MINI dealer to have this Safety Recall performed. You can locate your nearest authorized BMW center at www.bmwusa.com/dealer, and your nearest authorized MINI dealer at www.miniusa.com/dealer.
To ensure the BMW Group has your most recent contact and vehicle information, please register your BMW vehicle at www.bmwusa.com/myBMW, or your MINI vehicle at www.miniusa.com/ol. Registration is free, and will give you access to factory initiated campaigns and other information specific to your vehicle.
Q12. Do I have to wait for my letter to have my vehicle serviced?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with your authorized BMW center or MINI dealer to have this Safety Recall performed. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall, or www.miniusa.com/recall.
MINI
IMPORTANT SAFETY RECALL – Remedy Available
This notice applies to your vehicle,
Recall Campaign No. 19V-601: Steering Gear Tie Rod
October 2019
Dear MINI Owner / Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2019 MINI Cooper S Convertible, Cooper S Countryman, and John Cooper Works Countryman models. Our records indicate that you are the owner of a potentially affected vehicle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this recall. If you have not had this recall performed, please contact your authorized MINI dealer immediately to schedule an appointment. Visit www.miniusa.com/dealer to locate your nearest MINI dealer.
What could happen?
The steering gear tie rod may not have been produced to supplier specifications. Over time, the tie rod could become damaged and eventually break, affecting vehicle handling and control, and increase the risk of a crash.
If you feel unusual vibration from the steering wheel, or have difficulty controlling the vehicle, it may be experiencing this issue. If this occurs, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Contact MINI Roadside Assistance at 1-866-646-4772 immediately to have your vehicle brought to the nearest authorized MINI dealer.
If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.
What will MINI do?
The steering gear tie rod will be inspected and, if necessary, replaced for free which could take approximately two hours.
What if I am not the current owner of this vehicle?
You can update the vehicle ownership or your contact information by completing the enclosed postage-paid card or by registering at https://www.miniusa.com/ol. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
What if I have questions or experience problems?
For the latest updates to this recall, please visit www.miniusa.com/recall. Should you have any questions about this recall, please contact your authorized MINI dealer. If you need additional assistance, contact MINI Customer Relations and Services at 1-866-825-1525 or at MINI.Assistance@askminiusa.com.
If your MINI dealer is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times.
Sincerely,
MINI, a division of BMW of North America, LLC
Spanish translation on back side
Traducción en español en el lado inverso
MINI
IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD – Repuesto disponible
Este aviso se aplica a su vehículo,
Campaña de retirada n.º 19V-601: Barra de acoplamiento del mecanismo de dirección
Octubre de 2019
Estimado propietario o arrendatario de MINI:
Le enviamos este aviso en virtud de la National Traffic and Motor Vehicle Safety Act (Ley Nacional de Seguridad de Tránsito y Vehículos). BMW AG ha determinado que algunos vehículos de los modelos Cooper S Convertible, Cooper S Countryman y John Cooper Works Countryman de MINI, correspondientes al año 2019, tienen un defecto relacionado con la seguridad de los vehículos motorizados. Según nuestros registros, usted es propietario de un vehículo potencialmente afectado.
¿Por qué nos ponemos en contacto con usted?
Nos complace informarle que estamos listos para realizar la retirada. Si no ha hecho la retirada, comuníquese de inmediato con el distribuidor autorizado de MINI para programar una cita. Visite www.miniusa.com/dealer para localizar el distribuidor de MINI más cercano.
¿Qué podría suceder?
Es posible que la barra de acoplamiento del mecanismo de dirección no se haya fabricado según las especificaciones del distribuidor. Con el tiempo, la barra de acoplamiento podría dañarse o romperse finalmente, lo que afectaría el manejo y el control del vehículo, y aumentaría el riesgo de accidente.
Si siente una vibración inusual en el volante o si tiene dificultades para controlar el vehículo, es posible que tenga ese problema. Si esto ocurre, aléjese con cuidado del tránsito y deténgase en un lugar seguro lo antes posible. Todos los ocupantes deben salir del vehículo con cuidado y trasladarse a un lugar seguro lejos del tránsito. No siga conduciendo el vehículo. Comuníquese de inmediato con MINI Roadside Assistance (Asistencia en la carretera de MINI) llamando al 1-866-646-4772 para que le lleven el vehículo al distribuidor autorizado de MINI más cercano.
Si usted no es la única persona que conduce ese vehículo, comparta esta importante información con todos los demás conductores y pasajeros.
¿Qué hará MINI?
Se revisará la barra de acoplamiento del mecanismo de dirección y, si es necesario, se la reemplazará sin cargo, lo que podría llevar aproximadamente dos horas.
¿Qué ocurre si no soy el propietario actual de este vehículo?
Puede actualizar la información de la titularidad del vehículo o su información de contacto completando la tarjeta con respuesta postal paga adjunta o registrándose en https://www.miniusa.com/ol. Si usted es arrendador del vehículo, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días.
¿Qué debo hacer si tengo alguna pregunta o algún problema?
Para ver las últimas actualizaciones de esta retirada, visite www.miniusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con el distribuidor autorizado de BMW. Si necesita asistencia adicional, comuníquese con el MINI Customer Relations and Services (Servicio de Atención al Cliente de MINI) llamando al 1-866-825-1525 o por correo electrónico a MINI.Assistance@askminiusa.com.
Si el distribuidor de MINI no puede resolver el defecto sin cargo o en un plazo razonable, puede notificar al administrador de la National Highway Traffic Safety Administration (Administración Nacional de Seguridad de Tránsito en Carreteras), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Vehicle Safety Hotline (Línea gratuita directa de seguridad vehicular) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar https://www.safercar.gov.
Le garantizamos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Recomendamos que usted y sus pasajeros utilicen el cinturón de seguridad en todo momento.
MINI, una división de BMW of North America, LLC
Atentamente.
English version on front side Versión en inglés en el frente
4 Affected Products
Vehicles
12 Associated Documents
Recall Acknowledgement
RCAK-19V601-5447.pdf 280.923KB
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Manufacturer Notices(to Dealers, etc.) – Safety Recall and FAQ’s on 2018 and 2019 X2 Sports Activity Coupe and X1 Sports Activity Vehicles produced between July 28, 2017 and April 5, 2019. The cone collar disc may not have been installed on the tie rod.
RCMN-19V601-1867.pdf 275.191KB
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Remedy Instructions and TSB
RCRIT-19V601-4484.pdf 462.412KB
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Remedy Instructions and TSB
RCRIT-19V601-1666.pdf 414.558KB
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Manufacturer Notices(to Dealers, etc.) – Safety Recall and FAQ’s on 2019 MINI Vehicles produced between March 15, 2019 and April 8, 2019. The cone collar disc may not have been installed on the tie rod.
RCMN-19V601-1528.pdf 274.405KB
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Defect Notice 573 Report
RCLRPT-19V601-7327.PDF 217.549KB
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Recall Quarterly Report #2, 2020-1
RCLQRT-19V601-9190.PDF 211.227KB
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Remedy Instructions and TSB
RCRIT-19V601-8231.pdf 536.38KB
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Remedy Instructions and TSB
RCRIT-19V601-0629.pdf 461.749KB
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Recall Quarterly Report #1, 2019-4
RCLQRT-19V601-5925.PDF 211.126KB
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ISSUED Owner Notification Letter(Part 577)- MINI
RCONL-19V601-9139.pdf 780.047KB
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ISSUED Owner Notification Letter(Part 577)- BMW
RCONL-19V601-1871.pdf 1651.324KB
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- 【Easy Handling with 1/2 Inch Drive Tube】 The tie rod end puller in the kit features a 1/2 inch drive tube handle. This design makes it effortless to grip and maneuver, providing excellent control and leverage while removing and reinstalling tie rod ends.
- 【Versatility】With 13 pieces, including crowfoot adapters and a 1/2-inch drive tube, this tool kit offers versatility to tackle various inner tie rod sizes and configurations. It ensures compatibility with a wide range of vehicles. Its knurled grip keeps you in total control at all times
- 【High-Quality Construction】Constructed from AISI 1045 medium carbon steel, this tie-rod removal set boasts admirable strength and will give you corrosion-proof service for years. The sturdy construction can withstand the demands of frequent use, providing reliable and consistent results.
- 【Easy Storage】A rugged carrying case is included to keep all tool components neatly organized and stored. As a complete professional set, portable 13-piece master inner tie rod tools deliver the performance demanded by automotive shops and DIY mechanics alike.
- (1) ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
- (2) HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
- (3) UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
- (4) PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- (5) ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
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