August 14, 2019 NHTSA CAMPAIGN NUMBER: 19V600000
Rear Center Headrest may Fold in a Crash
If the headrest folds down in a crash, there would be an increased risk of injury.
NHTSA Campaign Number: 19V600
Manufacturer BMW of North America, LLC
Potential Number of Units Affected 2
BMW of North America, LLC (BMW) is recalling one 2020 M340i and one M340i xDrive vehicle. Due to improper welding, the rear center headrest may fold in the event of a rear impact crash.
BMW will notify owners, and dealers will replace the rear center headrest, free of charge. The recall began August 28, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
Service Information Bulletin
|August 23, 2019
B52 20 19
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
RECALL 19V-600: REPLACE REAR CENTER HEADREST
|G20||3 Series Sedan|
BMW of North America, LLC is conducting a Voluntary Safety Recall (effective August 9, 2019) on certain Model Year 2020 BMW 3 Series vehicles that were produced between July 4, 2019 and July 31, 2019.
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), Key Reader or Warranty Vehicle Inquiry.
The rear center headrest may not have been manufactured to specifications.
In a rear crash, there is an increased risk of injury due to insufficient retention of the headrest.
The locking mechanism of the rear center headrest may break as a result of the headrest retention bar not having been manufactured to specifications.
Replace rear center headrest.
Replace the rear center headrest as described in the repair instructions:
52 26 388 “Removing and installing / replacing the rear side head rest at the centre…”.
To remove the headrest:
- Unlock the locks (1) and take out the headrest (2) towards the top
To avoid mix-up with the new part which has the same appearance:
- Apply a small piece of tape, or other marking to the headrest
- Destroy and discard the original
To install the headrest:
- Install the headrest (2) from the top
- Make sure the headrest (2) is correctly fitted at the locks (1)
|52 20 5 A05 879||Rear center head rest Color (KCSW) Black SensaTec||1|
Performing a part number look-up in ETK or AIR by VIN or model in place of using/invoicing the part number(s) in this bulletin may result with the wrong parts being invoiced and installed.
Other small parts such as screws, nuts and seals, which are to be replaced according to the repair instructions, are to be taken from the Electronic Parts Catalogue for the vehicle type and invoiced under the special defect code.
Reimbursement for this Recall repair campaign will be via normal claim entry utilizing the following information:
Completion “before” the first vehicle delivery to a customer or the vehicle is already in the workshop
|Work Pkg||Labor Operation:||Description (Plus work):||Labor Allowance:|
|# 1||00 68 613||Replace rear center head rest||3 FRU|
The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be performed/claimed during this workshop visit)
|Work Pkg||Labor Operation:||Description (Main work):||Labor Allowance:|
|# 2||00 68 086||Replace rear center head rest||5 FRU|
Claim Repair Comments
Unless additional related/in conjunction work was required (not addressed and/or included in one of the options provided above), then only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: B52 20 19 WP 1), unless otherwise required by State law.
6 Associated Documents
Remedy Instructions and TSB
Manufacturer Notices(to Dealers,etc)- August 9, 2019
Defect Notice 573 Report
Recall 573 Report – Amendment 1
Recall Quarterly Report #1, 2019-3
Latest Recalls Documents
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Last update on 2023-05-20 / Affiliate links / Images from Amazon Product Advertising API
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