Safety Recall 19V-563 – Front Seat Backrest – 2018-2019 BMW X3 & X4

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July 31, 2019 NHTSA CAMPAIGN NUMBER: 19V563000

Front Seatbacks May Fold Unexpectedly

In the event of a crash, there is an increased risk of injury if the seatback folds forward or rearward.

 

NHTSA Campaign Number: 19V563

Manufacturer BMW of North America, LLC

Components SEATS

Potential Number of Units Affected 20

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, xDrive30i and M40i and 2019 X4 xDrive30i and M40i vehicles. The front seatback frames may have been improperly welded, allowing the seatback to unexpectedly fold forward or rearward.

 

Remedy

BMW will notify owners, and dealers will replace the front seats, free of charge. The recall began September 27, 2019. Owners may contact BMW customer service 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 


SIB 52 14 19

2019-08-22

RECALL CAMPAIGN 19V-563: FRONT SEAT BACKREST

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

 

RECALL CAMPAIGN 19V-563: FRONT SEAT BACKREST

 

This Service Information Bulletin (Revision #1) replaces SI B52 14 19 dated July 2019.

What’s New (Specific text highlighted):

  • Situation, cause, procedure, parts, warranty sections updated
  • NHTSA # 19V-563 added

 

MODEL

E-Series Model Description Production Date
G01 X3 Sports Activity Vehicle May 29, 2018 thru June 12, 2018
G02 X4 Sports Activity Coupe May 29, 2018 thru June 12, 2018

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), with the Key Reader or Warranty Vehicle Inquiry.

 

SITUATION

BMW of North America, LLC is conducting a Voluntary Safety Recall (effective July 25, 2019) on a small number of Model Year 2018-2019 BMW vehicles that were produced between May 29, 2018 and June 12, 2018.

Approximately 20 vehicles are affected by this recall.

The Recall Notice and Q&A have been attached for further information.

 

CAUSE

On affected vehicles, the front seat backrest may not have been welded to specifications which could cause the backrest to collapse.

 

CORRECTION

Replace the front seat backrest on the driver’s side or the passenger’s side.

 

PROCEDURE

For any of the listed vehicles, the left and/or right seat backrest assembly may be needed.

Make sure a vehicle Key Read has been performed.

Enter a Recall IDS (Integrated Dealer Support) Ticket as instructed in the PARTS section to request the correct part(s).

BMW of North America’s Parts Technical Group will review the VIN, and enter the order for the seat backrest needed for that specific VIN on behalf of the BMW center

The BMW center should not attempt to determine which seat backrest(s) are affected on a specific vehicle

Replace the appropriate seat backrest assembly. Refer to repair instructionsREP 52 16 017 “Removing and installing/replacing the seat backrest”

 

PARTS INFORMATION

Please refer to the weekly Parts Matrix for the parts ordering procedure.

Prior to starting any work, check to see if the VIN has this campaign open. If so, enter a Recall IDS Ticket request.

Use only one VIN per IDS Ticket

Enter part number 00 00 0 000 000 per Parts Matrix DCS

BMW of North America’s Parts Technical Group will review the VIN, reference the specific seat backrest(s) for that VIN, and enter the order for the seat backrest(s) on behalf of the BMW center.

When ordered this way, you will receive ONLY the seat backrest(s) needed for the specific vehicle. Each vehicle may require different parts replaced so this is the only way of ordering.

Parts Technical Group will reply to all Ticket requests with the part number(s) and backorder information if applicable. The part(s) must be installed in the VIN listed in the PO ONLY.

Part Number Description Quantity
52 10 7 414 625 Seat backrest frame (driver or passenger side) 1
AND/OR
52 10 7 414 610 Passenger’s seat backrest
mechanism
1
AND/OR
52 10 7 414 609 Driver’s seat backrest
mechanism
1
AND/OR
52 10 7 414 584 Seat backrest frame (driver or
passenger side)
1
AND/OR
52 10 7 414 607 Driver’s seat backrest
mechanism
1
AND
07 14 9 321 690 Cheese head screw (M10x28) 4
AND
72 11 9 909 471 Screw (M10x16) 6

 

Performing a part number look-up in ETK or AIR by VIN or model in place of using/invoicing the applicable part numbers above may result with the wrong parts being invoiced and installed.

 

WARRANTY INFORMATION

Reimbursement for this Recall repair campaign will be via normal claim entry utilizing the following information:

Defect Code: 0052900100

 

Completion “before” the first vehicle delivery to a customer or the vehicle is already in the workshop

Work Pkg Labor Operation: Labor Allowance: Description (Plus work):
# 1 00 68 570 36 FRU Replacing the seat structure

 

Or:

The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be performed/claimed during this workshop visit)

Work Pkg Labor Operation: Labor Allowance: Description (Main work):
# 2 00 68 049 37 FRU (G01); 38 FRU

(G02)

Replacing the seat structure

 

Claim Repair Comments

Unless additional related/in conjunction work was required (not addressed and/or included in one of the options provided above), then only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: B52 14 19 WP 1). And, as applicable:

 

Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)

This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows:

Sublet Code 2 – Itemize the AMS sublet amount on the repair order and in the claim comment section.

Please refer to SI B01 29 16 for additional information.

Supporting Materials

picture_as_pdf B521419 Recall Notice.pdf
picture_as_pdf 2019-G01-02-SeatFrame-QA-(25Jul2019).pdf


SAFETY RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Recall 19V-xxx: Front Seat Backrest (B52 14 19)

BMW of North America, LLC is conducting a Voluntary Safety Recall (effective July 25, 2019) on a small number of Model Year 2018-2019 BMW vehicles that were produced between May 29, 2018 and June 12, 2018.

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.


Front Seat Backrest
Safety Recall 19V-xyz
Model Year 2018 and 2019 BMW X3 / X4
Last Updated 07/25/2019 

 

Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

Approximately 20 Model Year 2018 and 2019 BMW X3 and X4 models in the US, produced in May 2018 and June 2018, are potentially affected.

 

Q2. What is the specific issue?

On affected vehicles, the front seat backrest may not have been welded to specifications which could cause the backrest to collapse.

 

Q3. Can I continue to drive my vehicle?

Yes.  However, when you receive a phone call/letter requesting you to make an appointment to have this Safety Recall performed by an authorized BMW center, please do so as soon as possible.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q4. Why are other BMW Group vehicles not included in this Safety Recall?

Seats on other vehicles were produced to specifications.

 

Q5. How did BMW Group become aware of this issue?

BMW Group became aware of this issue through its quality control procedures.

 

Q6. How will my vehicle be repaired?

The affected front seat will be replaced for free and will take approximately four hours.

 

Q7. Is BMW Group aware of any accidents or injuries in the US, involving these BMW Group vehicles associated with this Safety Recall?

No.

 

Q8. How will I be informed of this Safety Recall?

Potentially affected customers are being contacted by phone, and arrangements are being made for the Safety Recall to be performed.  Alternate transportation, if necessary, will be accommodated.  You can locate your nearest authorized BMW center at www.bmwusa.com/dealer.

To ensure the BMW Group has your most recent contact and vehicle information, please register your BMW vehicle at www.bmwusa.com/myBMW.  Registration is free, and will give you access to factory initiated campaigns and other information specific to your vehicle.

 

 


BMW

IMPORTANT SAFETY RECALLRemedy Available

This notice applies to your vehicle,

Recall Campaign No. 19V-563:  Front Seat Backrest

September 2019

Dear BMW Owner / Lessee:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.  BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2018-2019 BMW X3 and X4 SAV vehicles.  Our records indicate that you are the owner of a potentially affected vehicle.

 

Why are we contacting you?

We are pleased to inform you that we are ready to perform this recall.  If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment.  Visit www.bmwusa.com/dealer to locate your nearest BMW center.

 

What could happen?

The front seat backrest may not have been welded to specifications. In the event of a crash, this may cause the backrest to collapse which could increase the risk of injury.

If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.

 

What will BMW do?

The affected front seat will be replaced for free which will take approximately four hours.

 

What if I am not the current owner of this vehicle?

You can update the vehicle ownership or your contact information by completing the enclosed postage-paid card or by registering at https://www.bmwusa.com/myBMWIf you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. 

 

What if I have questions or experience problems?

For the latest updates to this recall, please visit www.bmwusa.com/recall.  Should you have any questions about this recall, please contact your authorized BMW center.  If you need additional assistance, contact BMW Customer Relations and Services at 1-800-525-7417 or at CustomerRelations@bmwusa.com.

If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

 

Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience.  We recommend that you and your passengers wear your safety belt at all times. Sincerely,

BMW of North America, LLC

Spanish translation on back side

Traducción en español en el lado inverso


BMW

IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD: Repuesto disponible

Este aviso rige para su vehículo,

Campaña de retirada n.º 19V-563:  Respaldo del asiento delantero

Septiembre de 2019

Estimado propietario o arrendatario de BMW:

Le enviamos este aviso de conformidad con las disposiciones de la National Traffic and Motor Vehicle Safety Act (Ley Nacional de Seguridad de Tráfico y Vehículos).  BMW AG ha determinado que algunos modelos de vehículos de la serie X3 y X4 SAV de BMW, correspondientes a los años 2018 y 2019, tienen un defecto que afecta la seguridad de estos vehículos motorizados.  Nuestros registros indican que usted es propietario de un vehículo potencialmente afectado.

 

¿Por qué lo estamos contactando?

Nos alegra informarle que estamos listos para realizar esta retirada.  Si no se realizó esta retirada aún, póngase en contacto de inmediato con el centro autorizado de BMW para programar una cita.  Visite www.bmwusa.com/dealer para encontrar el centro de BMW más cercano.

 

¿Qué podría pasar?

Es posible que el respaldo del asiento delantero no se haya soldado conforme a las especificaciones. En caso de que se produzca un choque, el respaldo podría desprenderse y aumentar el riesgo de lesiones.

 

Si usted no es la única persona que conduce este vehículo, comparta esta información importante con todos los demás conductores y pasajeros.

 

¿Qué hará BMW?

El asiento delantero afectado se remplazará sin costo, lo que demorará aproximadamente cuatro horas.

 

¿Qué ocurre si no soy el propietario actual de este vehículo?

Puede actualizar la información sobre la titularidad del vehículo o su información de contacto completando la tarjeta con respuesta postal paga adjunta o registrándose en https://www.bmwusa.com/myBMWSi es arrendador del vehículo, las reglamentaciones federales requieren que reenvíe este aviso a su arrendatario dentro de los diez días. 

 

¿Qué debo hacer si tengo preguntas o si surgen problemas?

Para obtener las últimas actualizaciones de esta retirada, visite www.bmwusa.com/recall.  Si tiene alguna pregunta sobre esta retirada, comuníquese con el centro autorizado de BMW.  En caso de necesitar asistencia adicional, comuníquese con el BMW Customer Relations and Services (Servicio de Atención al Cliente de BMW) por teléfono al 1-800-525-7417 o por correo electrónico a CustomerRelations@bmwusa.com.

 

Si el centro de BMW no puede resolver el defecto sin cargo o dentro de un período razonable, puede notificar al administrador de la National Highway Traffic Safety Administration (Administración Nacional de Seguridad de Tráfico en Carreteras), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar sin cargo a la Vehicle Safety Hotline (Línea directa de seguridad vehicular) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar https://www.safercar.gov.

 

Le garantizamos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente.  Recomendamos que usted y sus pasajeros utilicen el cinturón de seguridad en todo momento.

Atentamente.

BMW of North America, LLC

English translation on back side Traducción en inglés al dorso

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
BMW X3 2018-2019
BMW X4 2019

 


8 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V563-9517.pdf 1650.738KB

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Defect Notice 573 Report

RCLRPT-19V563-7035.PDF 214.465KB

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Recall Acknowledgement

RCAK-19V563-8620.pdf 244.494KB

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Recall Quarterly Report #3, 2020-1

RCLQRT-19V563-0675.PDF 211.317KB

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Manufacturer Notices(to Dealers,etc) – July 25, 2019

RCMN-19V563-7605.pdf 180.465KB

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Remedy Instructions and TSB

RCRIT-19V563-3669.pdf 183.058KB

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Recall Quarterly Report #2, 2019-4

RCLQRT-19V563-1487.PDF 211.232KB

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Recall Quarterly Report #1, 2019-3

RCLQRT-19V563-3576.PDF 211.128KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V563&docType=RCL

 


 

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SaleBestseller No. 7
BLCKTEC 430 Bluetooth OBD2 Scanner Diagnostic Tool - Car Code Reader for All Cars OBDII Compatible - Read & Clear Engine, ABS, SRS, Oil Light, & More - Subscription Free OBD App On iOS & Android
  • SIMPLIFYING CAR REPAIR - Our goal is to simplify your car repair process. Our device turns your smartphone into a powerful OBD2 scanner diagnostic tool, allowing you to quickly understand your vehicle's problem, view recommended fixes, and purchase the necessary parts for repair.
  • EXPERIENCE PROFESSIONAL DIAGNOSTICS - BLCKTEC's enhanced vehicle diagnostics gives you access to advanced features typically found only on high-end scanners. With our car code reader you can read and clear engine codes, ABS (brakes), SRS (airbags), TPMS codes, and many more.
  • RELIABLE AND ACCURATE RESULTS - Our car scanner utilizes the latest OBD2 technology to provide accurate and reliable diagnostic information, ensuring that you can trust the results you receive.
  • COMPATIBLE WITH A WIDE RANGE OF VEHICLES - Our bluetooth OBD2 scanner works with most vehicles made after 1996, including cars, trucks, and SUVs, making it a versatile tool for any DIYer.
  • USER-FRIENDLY APP - Our accompanying app is easy to use and navigate, with clear and concise information displayed in an easy-to-understand format. Available on IOS and Android.
SaleBestseller No. 8
OBD2 Scanner Code Reader AL600, ABS& SRS Scanner Diagnostic Tool with Active Test, TOPDON Scanner for Car with Oil/BMS/SAS Reset Service, Full OBD2 Functions Automotive Scan Tool, Lifetime Free Update
  • [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
  • 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
  • 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
  • [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
  • [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
Bestseller No. 9
C410 OBD2 Scanner Fit for BMW Mini EPB ABS SRS DPF Oil Reset Multi System Scan Tool with Battery Registration OBDII Code Reader Diagnostic Scan Tool [New Version Update of Creator C110+ C310+]
  • [COMPATIBLE FOR BMW] - As what you've seen, we have a variety of OBD2 code readers compatible for BMW and MINI, C410 is one of the most cost-effective scan tools fit for BMW and MINI vehicle owners. C410 Supports most BMW and MINI after 2001. 1997-2004 cars need a 20 pin adaptor (not included).
  • [FIT FOR BMW AND MINI] - Compatible ECU systems including Drive, Chassis and Body all system. Supported function including read and clear trouble codes, display live data stream, graph display, vehicle version information, clear adaptation, CBS reset and reset Engine oil.
  • [EASY TO OPERATE] - C410 car diagnostic tool via 2.4" TFT 240K true color LCD display screen to indicates the test results , with the silicone keypad you can easy to access the each of menu options, Rugged drop-proof case Prevent falling, the menu layout on the screen is easy to understand and you will no trouble to figuring out how to do what you needed.
  • [LIFETIME FREE UPDATE] - Many OBDII scanners for BMW require to pay an additional fee for new upgrades after the warranty period has expired. C410 supports lifetime free software upgrades, new parameters, functions and the latest vehicle data are constantly updated via the USB port over the Internet. Just a few easy steps, the scanner will always be up to date with the latest system within minutes.
  • [ATTENTION PLEASE!!!] - Battery registration function does not support cars before 2004 and also does not support the E chassis (3 Series_E46, 5 Series_E39, 7 Series_E38, X3_E83, X5_E53, Z3_E36, Z4_E85/E86, MINI_R50/R51/R52/R53). For the above chassis models, you just need to replace the battery directly, because these models do not require battery registration. In addition, the battery registration function only for the same type and capacity battery. Inconsistent battery type or capacity can lead to registration failure.
Bestseller No. 10
OBD2 Scanner TOPDON AL600, ABS SRS Code Reader, Diagnostic Scan Tool, Active Test for ABS/SRS, with Car Maintenance Reset Service of Oil, BMS, SAS
  • ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
  • 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
  • Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
  • Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
  • Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.

Last update on 2024-03-16 / Affiliate links / Images from Amazon Product Advertising API

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