2019 BMW X7

Safety Recall 19V-386 Head Air Bag – 2019 BMW X7

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May 23, 2019 NHTSA CAMPAIGN NUMBER: 19V386000

Improperly Installed Head Air Bags

The head air bags may be impaired during deployment, increasing the risk of injury.

 

NHTSA Campaign Number: 19V386

Manufacturer BMW of North America, LLC

Components AIR BAGS

Potential Number of Units Affected 1,822

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2019 X7 xDrive40i and X7 xDrive50i vehicles. The driver and passenger head air bags may not have been properly aligned with the trim during installation.

 

Remedy

BMW will notify owners, and dealers will inspect and, as necessary, reinstall the head air bags, free of charge. The recall began July 18, 2019. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 

SIB 65 13 19

2019-05-30

DELIVERY STOP & RECALL CAMPAIGN 19V-386: HEAD AIR BAG

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

This Service Information bulletin replaces SI B65 13 19 dated May 2019 What’s New:

  • NHTSA number added
  • Procedure section – HPS spring clip removal tool and information

 

Model

G07 (X7 Sports Activity Vehicle)

Produced from November 4, 2018 through April 3, 2019

 

Situation

BMW of North America, LLC is conducting a Voluntary Safety Recall of the head air bag (HPS) to check that it was installed according to specifications.

 

Affected Vehicles

This Recall Campaign involves certain Model Year 2019-2020 BMW X7 SAV vehicles that were produced from November 4, 2018 through April 3, 2019.

Approximately 1,822 vehicles are affected by this delivery stop/recall.

Affected vehicles show the campaign as “Open” when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description:

Note: STOP013951 B651319 Recall: Head Air Bag.

Please utilize the Inventory Campaign Details under ROSS which shows all vehicles that have a Stop Sale in your inventory.

 

Cause

The head air bag (HPS) could have been installed twisted in very rare cases near the B-pillar area. This may cause the air bag to not completely inflate in case of deployment.

 

Correction

Check the installation of the left and right head air bags.

If the HPS is found to be twisted, then remove the mounting bolt, straighten the air bag, and reinstall the HPS.

SAFETY RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Delivery Stop & Recall 19V-xxx: Head Air Bag  (B65 13 19)

BMW of North America, LLC is conducting a Voluntary Safety Recall (effective May 16, 2019) on certain Model Year 2019-2020 BMW X7 SAV vehicles that were produced from November 4, 2018 through April 3, 2019.

Owners will be notified by First Class mail about the Recall and will be instructed to bring their vehicles in for a free repair when parts are available.

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.

Safety Recall 19V-xyz Head Air Bag
Model Year 2019-2020
BMW X7 SAV
Last Update: 05/16/2019

 

Q1. Which BMW models in the US are potentially affected by this Safety Recall? Approximately 1,820 Model Year 2019-2020 BMW X7 SAVs in the US, produced between Nov 2018 and Apr 2019, are potentially affected.

 

Q2. What is the specific issue?

The head air bag may not have been installed according to specifications.

 

Q3. What can happen as a result of this issue?

In a crash of sufficient severity, head air bag deployment may be impaired, which could increase the risk of injury.

 

Q4. Why are other models / vehicles not included in this Safety Recall?

For other models / vehicles, the head air bag was installed according to specifications.

 

Q5. Can I continue to drive my vehicle?

Yes.  However, when you receive a letter requesting you to make an appointment to have this Safety Recall performed by an authorized BMW center, please do so as soon as possible.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q6. Can I determine if this issue exists in my vehicle?

No.  This can only be determined through proper inspection at an authorized BMW center.

 

Q7. How did BMW become aware of the issue?

BMW became aware of the issue through our quality control procedures.

 

Q8. How will I be informed of this Safety Recall?

You will receive a letter in July via First Class mail advising you of this Safety Recall and requesting you to schedule an appointment with an authorized BMW center to have this Safety Recall performed.  You can locate your nearest authorized BMW center at www.bmwusa.com/dealers.

To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.

 

Q9. How will my vehicle be repaired?

The head air bag will be inspected and installed according to specifications.

 

Q10. How long will the repair take?

This repair should take approximately one hour; however, additional time may be required depending upon your BMW center’s schedule.  The repair will be performed for free by your authorized BMW center.

 

Q11. Do I have to wait for my letter to have my vehicle serviced?

Yes.  We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available, prior to contacting you to schedule your vehicle to have this

Safety Recall performed.  For the latest updates to this recall, please visit www.bmwusa.com/recall.

 

 

1 Affected Product

Vehicle

MAKE MODEL YEAR
BMW X7 2019

 

4 Associated Documents

Manufacturer Notices(to Dealers,etc)- Subject: BMW Delivery Stop & Recall 19V-xxx: Head Air Bag

RCMN-19V386-3816.pdf 104.77KB

RCMN-19V386-3816

 

Defect Notice 573 Report

RCLRPT-19V386-4459.PDF 213.698KB

RCLRPT-19V386-4459

 

Remedy Instructions and TSB

RCRIT-19V386-9201.pdf 7695.375KB

RCRIT-19V386-9201

 

Recall Acknowledgement

RCAK-19V386-3785.pdf 289.489KB

RCAK-19V386-3785

 

ISSUED Owner Notification Letter(Part 577)

RCONL-19V386-3800.pdf

RCONL-19V386-3800

 

Recall Quarterly Report #1, 2019-3

RCLQRT-19V386-3032.PDF

RCLQRT-19V386-3032

 

Recall Quarterly Report #2, 2019-4

RCLQRT-19V386-1109.PDF

RCLQRT-19V386-1109

 

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V386&docType=RCL

 

 

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