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January 24, 2024 NHTSA CAMPAIGN NUMBER: 24V039000
Electric Motor Cable May Have Insufficient Ground
An insufficient electrical ground can increase the risk of electric shock during service work, and also increase the risk of a fire.
NHTSA Campaign Number: 24V039
Manufacturer BMW of North America, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 107
Summary
BMW of North America, LLC (BMW
) is recalling certain 2024 Rolls Royce Spectre electric vehicles. The ground connection cable between the front electric motor and the vehicle chassis may contain adhesive residue which can increase electrical resistance and cause an insufficient ground.
Remedy
Dealers will inspect the ground cable connection and remove any residue as necessary, free of charge. Owner notification letters are expected to be mailed March 15, 2024. Owners may contact Rolls Royce customer service at 1-877-877-3735.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Rolls-Royce has a Recall
January 24, 2024
A 012024 03 – 00 6130 08 00 – Spectre RR25 – Recall 24V-039 – Front HEAT Potential Equalization Cable Check
Affected Vehicles
This Technical Campaign Safety Recall affects Rolls-Royce Spectre (RR25) vehicles built between October 24, 2023, and December 11, 2023.
Situation
The affected Rolls-Royce Spectre (RR25) vehicles identified may have an issue concerning the Front HEAT Potential Equalization cable, which may not be fully secured due to excess glue on the connector. Vehicles that have been identified within this Safety Recall will need to have the Front HEAT Potential Equalization cable connection checked and any excessive glue removed, and the cable reconnected.
Information
A technical campaign has been launched to ensure that all vehicles have the check/repair completed. Dealer personnel should use Integrated Service Processes Application (ISPA), S-Gate “Campaigns for Vehicle” to check whether a vehicle requires this technical campaign or via Aftersales Information Research (AIR). Please see bulletin “A 10 2016 03 – Recall/ Technical Campaign Check” for details.
Chronology :
On December 20, 2023, during a pre-delivery inspection (PDI) at one of the Rolls-Royce motor cars dealers, adhesive residue was noticed on the ground connection cable, specifically on the connector eyelet which attaches to the front electric motor. An engineering investigation was initiated, and all potentially affected vehicles within the vehicle assembly plant were blocked.
On December 21st, the supplier started inspection of their inventory and initiated a root cause analysis to include a review of their production process, parts handling procedures, and quality assurance controls.
As a precaution, on January 11th, a vehicle delivery stop was issued.
On January 17, 2024, Rolls-Royce decided to conduct a voluntary safety recall.
Rolls-Royce has not received any reports, nor is Rolls-Royce
otherwise aware, of any incidents, accidents or injuries related to this issue.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
ROLLS-ROYCE![]() | SPECTRE | 2024 |
4 Associated Documents
Defect Notice 573 Report
RCLRPT-24V039-2530.PDF 214.457KB
Recall Acknowledgement
RCAK-24V039-9199.pdf 645.445KB
Manufacturer Notices(to Dealers,etc) – Service and warranty: Technical campaigns
Remedy Instructions and TSB – Remedy Instructions
RCRIT-24V039-7776.pdf 1177.183KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-039
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC JAN 24, 2024 NHTSA Recall No. : 24V-039 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 107 Estimated percentage with defect : 90 %
Vehicle Information : Vehicle 1 : 2024-2024 Rolls-Royce Spectre Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : Approximately 107 vehicles were manufactured with a ground connection cable that may contain adhesive residue on the cable connector eyelet. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The ground connection cable may contain adhesive residue on the cable connector eyelet. Production Dates : OCT 24, 2023 – DEC 11, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The ground connection cable between the front electric motor and the vehicle chassis may contain adhesive residue on the cable connector eyelet at the end of the cable which attaches to the electric motor. This could lead to an increase in electrical resistance at this location and cause an insufficient ground connection. FMVSS 1 : NR Part 573 Safety Recall Report 24V-039 Page 2 FMVSS 2 : NR
Description of the Safety Risk : In a rare case of an electrical insulation fault (i.e., short circuit) of the front
electric motor, this could increase the risk of injury to a technician that may be involved in a vehicle diagnostic procedure. In an extremely rare case, it could increase the risk of a thermal event. Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : Ground cable equipotential bonding Component Description : Ground cable equipotential bonding Component Part Number : 61 29 5A66D97 Supplier Identification : Component Manufacturer
Name : LEONI AG
Address : Marienstrasse 7
Nuremberg Foreign States 90402 Country : Germany Chronology :
On December 20, 2023, during a pre-delivery inspection (PDI) at one of the Rolls-Royce motor cars dealers, adhesive residue was noticed on the ground connection cable, specifically on the connector eyelet which attaches to the front electric motor. An engineering investigation was initiated, and all potentially affected vehicles within the vehicle assembly plant were blocked. On December 21st, the supplier started inspection of their inventory and initiated a root cause analysis to include a review of their production process, parts handling procedures, and quality assurance controls. As a precaution, on January 11th, a vehicle delivery stop was issued. On January 17, 2024, Rolls-Royce decided to conduct a voluntary safety recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-039
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Rolls-Royce has not received any reports, nor is Rolls-Royce otherwise aware, of any incidents, accidents or injuries related to this issue.
Description of Remedy :
Description of Remedy Program : The ground cable connection which attaches to the front electric motor
will be disconnected and visually checked for any adhesive residue. If any residue is identified around the cable connector eyelet, the cable will be detached and the residue removed, prior to the cable being reconnected.
Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized Rolls-Royce Motor Cars dealer to have the remedy performed for free. If this condition were to occur to a potentially affected vehicle prior to this recall, the remedy would be covered by the Rolls-Royce Motor Cars New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary.
How Remedy Component Differs from Recalled Component :
Recall component: Ground cable equipotential bonding – part number: 61 29 5A66D97 Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule :
Description of Recall Schedule : Dealer notification is expected to begin and end on February 1, 2024. Owner notification is expected to begin and end on March 15, 2024.
Planned Dealer Notification Date : FEB 01, 2024 – FEB 01, 2024
Planned Owner Notification Date : MAR 15, 2024 – MAR 15, 2024
* NR – Not Reported
**************************************************************************************************************
m{
Dealer Principal General Manager Sales Manager Service Manager Parts Manager Marketing Finance
Source: Aftersales
Name:
Replaces: A0l 2024 02
Date: January 24, 2024
Title: Supersedes n/a
Bulletin#: A 012024 03 Phone#: Group: n/a
Email
Aftersales Bulletin
A 012024 03 – 00 6130 08 00 – Spectre RR25 – Recall 24V-039 –
Front HEAT Potential Equalization Cable Check
USA – TECHNICAL CAMPAIGN (SAFETY RECALL 24V-039) – Complete as soon as possible, using all
available means to reca ll the vehicle for correction.
PLEASE DO NOT SELL, LEASE OR DELIVER ANY VEHICLE COVERED BY THIS
NOTIFICATION UNTIL THE DELIVERY STOP REPAIR HAS BEEN PERFORMED. THIS
MEANS THAT DEALERS MAY NOT DELIVER NEW MOTOR VEHICLES TO A CONSUMER
UNTIL IT IS FIXED OR USE/SELL REPLACEMENT EQUIPMENT /PARTS SUBJECT TO A
DELIVERY STOP.
ALSO, YOU SHOULD NOT SELL, LEASE OR DELIVER ANY PROVENANCE (CPO) OR USED
VEHICLES SUBJECT TO A DELIVERY STOP UNTIL THE REPAIR IS COMPLETED.
This bulletin A 01 2024 03 replaces bulletin A 01 2024 02 dated January 11th, 2024.
Affected Vehicles
This Technical Campaign Safety Recall affects Rolls-Royce Spectre (RR25) vehicles built between October 24,
2023, and December 11, 2023.
Situation
The affected Rolls-Royce Spectre (RR25) vehicles identified may have an issue concerning the Front HEAT
Potential Equalization cable, which may not be fully secured due to excess glue on the connector.
Vehicles that have been identified within this Safety Recall wi ll need to have the Front HEAT Potential
Equalization cable connection checked and any excessive glue removed, and the cable reconnected.
Information
A technica l campaign has been lau nched to ensure that all vehicles have the check/repair completed.
Dea ler personnel shou ld use Integrated Service Processes Application (ISPA), S-Gate “Campaigns for
© 2024, Rolls-Royce Motor Cars NA, LLC
The contents of this document are conf idential and should not be shared with third parties for distribution.
•
•
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Published date January 26, 2024
Page 2 of 7
A 01 2024 03
Vehicle” to check whether a vehicle requires this technical campaign or via Aftersales Information
Research (AIR). Please see bulletin “A 10 2016 03 – Recall/ Technical Campaign Check” for details.
Procedure m Work must be completed by Rolls-Royce Motor Cars Level 2 High Voltage Technician
or higher.
1. Please note the following Repair in maintenance instructions when working on Potential
Equalization cable, available in ISTA or AIR:
Notes on earth bonding screw connections: REH-HIN-P-6125-1 – V.11
Form for equipotential bonding screw connections: REH-HIN-P-0001-1 – V.3
And Service solutions:
HV Qualification and TSARA Authorization: RRMC_ Vl SEL-SEL-P-00-
20000910599561-01
RR25 Service Disconnect Information: RRMC_ Vl SEL-SEL-P-61-
20000896818731-01
2. Once Service disconnect is carried out, and CCM Check Control Message “High Voltage
System Deactivated” is displayed, allow vehicle to sleep and then disconnect 12V
batteries.
Note: If the CCM is not displayed, submit a regular TSARA case for technical support.
3. Remove design cover.
© 2024, Rolls-Royce Motor Cars NA, LLC
The contents of this document are conf idential and should not be shared with third parties for distribution.
Published date _arnrn, 26, 2024
4. Identify Potential Equalization cable on from HEAT.
5. Remove bolt to release the cable.
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Page 3 of7
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OK
NOK NOK
Page 4 of7
AOl 2024 03
Published date January 26, 2024
6. Check for excessive glue on both sides of the cable connector pictured below.
If no excessive glue is noticed (OK) – move to seep 10.
7. If NOK, there is excessive glue either on one side or both sides of the eyelet as shown in
the pictures below, proceed to the next step.
8. Recommendation is to remove the complete cable from the vehicle by undoing the bolt
securing the cable to the chassis rail pictured below.
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The rn11ter1ts of this docurnem are rn11f idemic1I ,md should 11ot be sl1&ed with t hird pc1rties for distribut ior1.
•
Published date January 26, 2024
Page 5 of7
A 01 2024 03
9. Caution: Carefully remove excess glue on both sides of the eyelet to up to the red line
pictured below using a sharp blade. Ensure mating surfaces are clean and free from
contamination.
10. Reinstall the cable and tighten the bolt to torque specifications.
11. Complete the Potential Equalization 4 eyes check document:
Form for equipotential bonding screw connections: REH-HIN-P-0001-1 – V.3
(also on page 8 of this bulletin).
12. Re-fit design cover and Re-Energize High Voltage System.
13. Completed ‘Form for equipotential bonding screw connections’ (page 7) must be retained
and enclosed with the vehicle documentation/ repair order.
Parts Information
No parts required.
© 2024, Rolls-Royce Motor Cars NA, LLC
The contents of this document are conf idential and should not be shared with third parties for distribution.
Published date January 26, 2024
Warranty Information
Claims are subject to current Warranty terms.
Defect Code 00 6130 08 00
Labor Code Description
6199 000 Front HEAT PE Cable Connector Re-work
Labor
6 FRU
Notes
Open Time
Page 6 of 7
A 01 2024 03
Important! When submitting a warranty claim, if the ‘repair date’ field in CAESAR is not filled in, it will
default to the claim entry date. Therefore, it is important you add/manually enter the correct ‘repair
date’ in the “repair date field” that corresponds to the last time stamp on your repair order for this
repair. Submission of incorrect repair dates will lead to delays with claim processing.
Please Note! If you are submitting a claim for a repair that was done only when the initial Delivery
Stop (DS) was in place, the claim will fail to submit as the repair date is before the release of this latest
defect code. Therefore, for DS claims only, please enter 19th January 2024 in the “repair date field” as
the repair date, but also enter the actual DS repair date in the repair comments section. All other repairs
completed after this date can be submitted as normal.
Contact
If you have further questions, please contact your Regional Aftersales Manager (RAM).
© 2024, Rolls-Royce Motor Cars NA, LLC
The contents of this document are conf idential and should not be shared with third parties for distribution.
Published date ··”‘”· ~–; 2(,. 2C24
Form for equipotential bonding screw connection
A DANGER
Equipotential bonding in high-voltage system.
Danger to life if the equipotential bonding screw connection is not correct!
• Observe the safety requirements for the equipotential bonding screw connection.
• Clean contact surfaces and have them checked by a second person.
• Tighten the screws/nuts for equipotential bonding to torque; have a second person check the torque.
• Correct execution of these tasks must be documented in the vehicle records by both persons.
This form must be completed in fu ll and enclosed with the vehicle records!
Vehicle identification number Order number Order date Kilometre reading
Screw application Torque Mechanic Signature Tester Signature
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00 61 30 08 00 – SPECTRE – RECALL 24V-039 – FRONT HEAT POTENTIAL CABLE
Service and warranty: Technical campaigns
Published 26 January 2024
A 01 2024 03 – 00 61 30 08 00 – Spectre RR25 – Recall 24V-039 – Front HEAT Potential Equalization Cable Check
USA – TECHNICAL CAMPAIGN (SAFETY RECALL 24V-039) – Complete as soon as possible, using all available means to recall the vehicle for correction.
Affected Vehicles
This Technical Campaign Safety Recall affects Rolls-Royce Spectre (RR25) vehicles built between October 24, 2023, and December 11, 2023.
Situation
The affected Rolls-Royce Spectre (RR25) vehicles identified may have an issue concerning the Front HEAT Potential Equalization cable, which may not be fully secured due to excess glue on the connector.
Vehicles that have been identified within this Safety Recall will need to have the Front HEAT Potential Equalization cable connection checked and any excessive glue removed, and the cable reconnected.
For complete details, please click here.
Action to be taken:
PLEASE DO NOT SELL, LEASE OR DELIVER ANY VEHICLE COVERED BY THIS NOTIFICATION UNTIL THE DELIVERY STOP REPAIR HAS BEEN PERFORMED. THIS MEANS THAT DEALERS MAY NOT DELIVER NEW MOTOR VEHICLES TO A CONSUMER UNTIL IT IS FIXED OR USE/SELL REPLACEMENT EQUIPMENT/PARTS SUBJECT TO A DELIVERY STOP. ALSO, YOU SHOULD NOT SELL, LEASE OR DELIVER ANY PROVENANCE (CPO) OR USED VEHICLES SUBJECT TO A DELIVERY STOP UNTIL THE REPAIR IS COMPLETED.
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