Recall 23V-584 Receiver Audio Module – 2019-2022 BMW 2 Series, 3 Series, 4 Series

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August 16, 2023 NHTSA CAMPAIGN NUMBER: 23V584000

Seat Belt Audio Chime Malfunction/FMVSS 208

An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.


NHTSA Campaign Number: 23V584

Manufacturer BMW of North America, LLC


Potential Number of Units Affected 144



BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”



Dealers will update the receiver audio module software, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to


Check if your BMW has a Recall


SIB 65 23 23


This Service Information Bulletin (Revision 1) replaces SI B65 23 23 dated August 2023.


What’s New (Specific text highlighted):

  • Recall # added to SIB Title
  • Cause, Correction, Procedure, Claim info added



E-Series Model Description Production Date
F44 2 Series Gran Coupe February 22, 2020 – October 13, 2021
G20 3 Series Sedan January 22, 2019 – October 12, 2021
G22 4 Series Coupe October 12, 2021
G23 4 Series Convertible February 25, 2021 – November 5, 2021



Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible.  Tomorrow, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.



BMW AG is conducting a Voluntary Non-Compliance Recall (effective August 10, 2023) on certain Model Year 2019 – 2022 BMW vehicles that were produced between January 22, 2019 and November 5, 2021.

Potentially affected vehicles may, at times, not properly generate the audible seat belt warning indicator, and therefore may not meet a federal requirement.

Under certain circumstances, the warning sounds in the vehicle (e.g. PDC, turn indicator, seat belt warning, etc.) will be transmitted with a significant delay. The engine sound generated via Active Sound Design can also “freeze” or continue running when the engine is switched off.

The Recall Notice and Q&A have been attached for further information.



Unfavorable software in the Receiver Audio Module (RAM).



Program Receiver Audio Module (RAM).



Determine what is the vehicle’s current I-level by either using AIR or the Key Reader/Aftersales Workplace (AWP) application.


The fault elimination is included from the following I level versions:

I level S15A-23-07-545 or later (expected to be available from ISTA 4.43.2x, publication planned from 06/09/2023)

I level S18A-23-07-545 or later (expected to be available from ISTA 4.43.2x, publication planned from 06/09/2023)

The programming must be carried out using the I-levels given above or a later one!

Determine what is the vehicle’s current I-level by either using AIR/ ISPA NEXT/AWP (Aftersales Workplace) applications.

Connect the battery charger to the vehicle

Connect the programming system to the vehicle (ISTA 4)

Determine measures plan

Accept and fully work through the measures plan with the control units to be programmed/encoded and enabled

Follow the rework list

Depending on the rework list, carry out a vehicle test and delete the fault memory if needed After the programming has been fully completed, check functionality of the system.


Note: ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.


Always connect a BMW-approved battery charger/power supply (SIB 04 23 10).

For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.


Non-Compliance Recall
Receiver Audio Module
Model Year 2019-2022
BMW 2 Series, 3 Series, 4 Series
Issue Date: 08/10/2023


Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall? Model Year 2019-2022 BMW 2 Series, 3 Series, and 4 series in the US are potentially affected.


Q2. What is the specific issue?

Potentially affected vehicles may, at times, not properly generate the audible seat belt warning indicator, and therefore may not meet a Federal requirement.


Q3. Why are other models / vehicles not included in this Non-Compliance Recall?

Other models have been programmed with software according to specifications.


Q4. Can I continue to drive my vehicle?

Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit If you are not the only driver of this vehicle, please advise all other drivers of this important information.


Q5. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through its quality control procedures.


Q6. How will I be informed of this Non-Compliance Recall?

Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at

To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at  Registration is free and will give them access to other information specific for their BMW vehicle.  Alternatively, owners should visit and click on Manage recall notices and contact information.


Q7. How will my vehicle be remedied?

The vehicle will receive a software programming update for free and will take approximately one hour.


Q8. Do I have to wait for BMW to contact me to have the remedy performed?

Yes.  We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available.  For the latest updates to this recall, please visit


Chronology :

On July 17, 2023, delayed interior audio output was identified on a vehicle during a post assembly quality check at plant Graz. Upon further inspection, it was discovered that this condition occurred sporadically. An engineering review was initiated.

Tests and analyses were performed. On July 24, it was identified that this effect also occurred on different models. Preliminary analyses indicated that some test vehicles experienced the condition sporadically, while other test vehicles did not exhibit the condition.

Further analyses were done. On July 28, during further testing of affected vehicles, additional irregularities were identified which could delay warning signals under certain conditions.

A review was initiated to clarify if vehicles experiencing this condition comply with legal requirements in certain countries.

On Aug 9, 2023, BMW determined that, if the condition were to occur, potentially affected vehicles may not fully conform to FMVSS 208 Section 7.3a and decided to conduct a voluntary non-compliance recall.

BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue.


15 Affected Products


BMW 228I 2020-2022
BMW 330I 2019-2022
BMW 430I 2021-2022
BMW M340I 2019-2022
BMW M440I 2021-2022


4 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-23V584-9316.PDF 216.97KB

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re BMW Recall 23V-XXX: Receiver Audio Module

RCMN-23V584-0274.pdf 307.714KB

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Recall Acknowledgement

RCAK-23V584-7955.pdf 645.273KB

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Remedy Instructions and TSB

RCRIT-23V584-3874.pdf 231.926KB

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Latest Recalls Documents



BMW Diagnostic & Reprogramming


The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:


ISTA Diagnosis Application

Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).

  • Fault Code Diagnosis
  • Test Plans
  • Repair Instructions (E30 or higher)
  • Technical Data
  • Wiring diagrams


Web ISTA Information Application

WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.

  • Repair Instructions (E30 or higher)
  • Technical Data
  • Tightening torques
  • Wiring diagrams


You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.


ISTA/P Online - Control Module Reprogramming

With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming.  For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.


What is needed to diagnose and program with the BMW OSS?

The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".

Recall 23V-584 Receiver Audio Module - 2019-2022 BMW 2 Series, 3 Series, 4 Series | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
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Recall 23V-584 Receiver Audio Module - 2019-2022 BMW 2 Series, 3 Series, 4 Series | small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
Recall 23V-584 Receiver Audio Module - 2019-2022 BMW 2 Series, 3 Series, 4 Series | small light MAXIFLASH PRO (ALT-MF2534)
Recall 23V-584 Receiver Audio Module - 2019-2022 BMW 2 Series, 3 Series, 4 Series | small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool



Connection to OSS works only on PCs where no proxy connections are used.

For information about vehicle reprogramming and diagnostics using J2534 click here.



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Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

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