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June 7, 2023 NHTSA CAMPAIGN NUMBER: 23V409000

Unintentional Activation of Cruise Control

A sudden increase in vehicle speed can increase the risk of a crash.


NHTSA Campaign Number: 23V409

Manufacturer BMW of North America, LLC


Potential Number of Units Affected 11,180



BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.



Dealers will update the vehicle software, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact BMW customer service at 1-800-525-7417.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to


Check if your BMW has a Recall


SIB 66 11 23


This Service Information Bulletin (Revision 1) replaces SI B66 11 23 dated June 1st, 2023.


What’s New:

  • Correction
  • Procedure
  • Claim information



E-Series Model Description Production Date
I20 iX Sports Activity Vehicle July 15, 2020 – May 31, 2023



Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible. As of June 2, 2023, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.



BMW AG is conducting a Voluntary Safety Recall (effective June 1, 2023) on some Model Year 2022 – 2024 BMW vehicles that were produced between July 15, 2020, and May 31, 2023.

When maneuvering the vehicle at low speeds and turning the steering wheel, the driver’s hand could inadvertently press the Cruise Control button. Depending upon traffic and road conditions, this could reactivate/re-engage the system.

The Recall Notice and Q&A have been attached for further information.



Update the vehicle software with ISTA 4.41.5x or higher.



Determine what is the vehicle’s current I-level by either using AIR or the Aftersales Workplace (AWP) application.

Program the vehicle using ISTA 4.41.5x or higher (planned release June 14, 2023, pending verification).

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming.

For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.


Safety Recall 23V-xyz
Cruise Control
Model Year 2022-2024
Issue Date: 6/01/2023


Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

Certain Model Year 2022-2024 BMW iX models in the US are potentially affected.


Q2. What is the specific issue?

When maneuvering the vehicle at low speeds and turning the steering wheel, the driver’s hand could inadvertently press the Cruise Control button.  Depending upon traffic and road conditions, this could reactivate/reengage the system.  If that happened, the vehicle could unexpectedly increase in speed.

Please note that if this occurred, the driver could immediately deactivate/disengage the system by either 1) pressing the button again, or 2) depressing the brake pedal.


Q3. Why are other models / vehicles not included in this Safety Recall?

Other models have been manufactured with different designs and specifications.


Q4. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through our quality control procedures.

Q5. How will I be informed of this Safety Recall?

Owners of potentially affected vehicles will be notified via First Class mail requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at

To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at  Registration is free and will give them access to other information specific for their BMW vehicle.


Q6. How and when will my vehicle be repaired?

The vehicle will receive a software update for free and should take about one hour.


Q7. Do I have to wait for BMW to contact me to have the remedy performed?

Yes.  We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available, prior to contacting you to schedule your vehicle to have this Safety Recall performed.  For the latest updates to this recall, please visit


Model Year 2022-2024
07 Jun 2023

In late 2022, several NHTSA Vehicle Owner Questionnaires (VOQs) (dated Aug 29, Sep 16, Oct 10) were reviewed, in which drivers of Model Year 2022 BMW iX xDrive50 models indicated that their vehicles unexpectedly increased in speed. Generally, drivers indicated that these were low speed events and that depressing the brake pedal allowed their vehicle to slow and stop.

In January 2023, an engineering review was initiated which included technical analyses, testing, field monitoring, and risk assessment.

In February, a complaint (NHTSA VOQ dated Jan 11) in which the driver of a Model Year 2023 BMW iX M60 indicated a similar condition, but also stated that their vehicle was involved in a minor collision was reviewed. An examination of vehicle diagnostic information indicated that the acceleration parameters were consistent with values that could only be achieved with the accelerator pedal, and also that the cruise control system was not activated before, or during, the incident.

In mid-March, further analyses involving variations in vehicle speed, driving conditions, and steering parameters were performed. Additional field data was analyzed including warranty claims and customer complaints.
In late March, BMW identified and reviewed a complaint (NHTSA VOQ dated Mar 16) involving a Model Year 2023 BMW iX M60 with a similar description to those of the prior VOQs.

In April, further analyses, testing, and evaluations were performed, including driving tests involving vehicle speed, steering torque, and steering angle. Additional customer complaints were analyzed. Comparisons to other vehicle types were performed, including vehicle types from other markets, e.g., left-hand vs. right-hand drive vehicles.

Vehicle diagnostic information was reviewed suggesting that there may have been short term activations of the cruise control system during a time when there was a large steering wheel angle and/or torque. Further analyses of this preliminary finding were recommended.

Vehicle assembly and build configuration information, and software system records, were reviewed to determine the number, and production dates, of potentially affected vehicles.

On May 31, 2023, BMW decided to conduct a voluntary safety recall.

During the engineering review, BMW became aware of, and analyzed, five NHTSA VOQ customer complaints, and seven BMW customer complaints, involving BMW iX models that occurred between late 2022 and the date of the decision.

BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue.


3 Affected Products


BMW IX 2022-2024


5 Associated Documents

Miscellaneous Document – Chronology

RMISC-23V409-5110.pdf 53.937KB

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Defect Notice 573 Report

RCLRPT-23V409-4358.PDF 213.668KB

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Recall Acknowledgement

RCAK-23V409-5774.pdf 645.246KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 23V-XXX: Program Control Units (MFL)

RCMN-23V409-5328.pdf 304.323KB

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Remedy Instructions and TSB

RCRIT-23V409-0447.pdf 193.957KB

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Latest Recalls Documents



BMW Diagnostic & Reprogramming


The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:


ISTA Diagnosis Application

Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).

  • Fault Code Diagnosis
  • Test Plans
  • Repair Instructions (E30 or higher)
  • Technical Data
  • Wiring diagrams


Web ISTA Information Application

WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.

  • Repair Instructions (E30 or higher)
  • Technical Data
  • Tightening torques
  • Wiring diagrams


You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.


ISTA/P Online - Control Module Reprogramming

With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming.  For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.


What is needed to diagnose and program with the BMW OSS?

The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".

RECALL 23V-409: PROGRAM CONTROL UNITS (MFL) - 2022-2024 BMW iX | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
RECALL 23V-409: PROGRAM CONTROL UNITS (MFL) - 2022-2024 BMW iX | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
RECALL 23V-409: PROGRAM CONTROL UNITS (MFL) - 2022-2024 BMW iX | small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
RECALL 23V-409: PROGRAM CONTROL UNITS (MFL) - 2022-2024 BMW iX | small light MAXIFLASH PRO (ALT-MF2534)
RECALL 23V-409: PROGRAM CONTROL UNITS (MFL) - 2022-2024 BMW iX | small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool



Connection to OSS works only on PCs where no proxy connections are used.

For information about vehicle reprogramming and diagnostics using J2534 click here.



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Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

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