February 17, 2023 NHTSA CAMPAIGN NUMBER: 23V099000
Windows May Close Without Key Present/FMVSS 118
Unintentionally closing the windows or sunroof without the key present can increase the risk of injury to occupants inside the vehicle.
NHTSA Campaign Number: 23V099000
Manufacturer BMW of North America, LLC
Components VISIBILITY, ELECTRICAL SYSTEM
Potential Number of Units Affected 3,193
Summary
BMW of North Americal, LLC (BMW) is recalling certain 2023 8 Series Coupe (840i, 840i xDrive, M850i xDrive, M8), 8 Series Convertible (840i, 840i xDrive, M850i xDrive, M8), 8 Series Gran Coupe (840i, 840i xDrive, M850i xDrive, M8, Alpine B8 xDrive), 2 Series Coupe (230i, 230i xDrive, M240i xDrive, M2), and 2022-2023 Z4 sDrive30i, Z4 M40i vehicles. When the digital key is removed from the vehicle, the Electronic Control Unit (ECU) software may still allow the power windows and sunroof to be closed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, “Power-operated Window Systems.”
Remedy
Dealers will update the software for the Electronic Control Unit (ECU), free of charge. In addition, the digital key function via cellular service and Wi-Fi capability will be deactivated until the vehicle is updated with new software. Owner notification letters are expected to be mailed April 11, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your BMW has a Recall
SIB 84 01 23
2023-02-23
RECALL 23V-099: WIRELESS CHARGING TRAY WILL NOT RECOGNIZE DIGITAL KEY REMOVAL
This Service Information Bulletin (Revision 2) replaces SI B84 01 23 dated February 2023.
What’s New (Specific text highlighted):
- New SIB title
- All sections new or revised except Model and Affected Vehicles
- Attached the customer letter for signature
MODEL
F91 (M8 Convertible) | F92 (M8 Coupe) | F93 (M8 Gran Coupe) | G14 (8 Series Convertible) |
G15 (8 Series Coupe) | G16 (8 Series Gran Coupe) | G29 (Z4 Roadster) | G42 (2 Series Coupe) |
G87 (M2 Coupe) |
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 – 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called “Wireless Charging Tray”.
As of February 17, 2023, this delivery stop has been upgraded to a Non-Compliance Recall.
Software in potentially affected vehicles may not recognize the removal of the digital key (Key Card or mobile phone) from the wireless charging tray, and thereby not meeting a federal requirement.
The Recall Notice and Q&A have been attached for further information.
CAUSE
Unfavorable software causes the vehicle to not detect when the digital key (mobile phone/BMW Key Card) is removed from the wireless charging station (WCA). It is still possible to operate the window regulators, sunroof and convertible top for a certain period of time until the vehicle is locked, despite the digital key being removed from the WCA.
CORRECTION
Program the complete vehicle with the correct software. This software will not be available until July 2023. This bulletin will be updated when the software becomes available.
In the interim, BMW has devised a separate temporary procedure listed below to meet federal requirements.
PROCEDURE
Example below: Wireless Charging Tray with either the BMW Key Card or a telephone with the Digital Key activated.
For vehicles, prior to handover to a customer:
a. Remove the digital key (BMW Key Card)from the vehicle.
Card for an M model shown; cards for non-M models are similar.
b. The current BMW Key Card must be destroyed or damaged, and disposed of.
c. Before vehicle delivery to the customer, the customer must sign the attached form to confirm that the use of the WCA has been temporarily restricted. The corresponding form is an attachment to this SIB.
Note: Delivery to the customer is only possible if the customer has been informed that the function has been disabled and signs the attached information letter during vehicle handover, thus confirming the notification.
If the campaign has been done at the VDC whereby-
The BMW Digital Key has already been removed, and-
The Recall defect code 0084220200 is not showing as open
Then the customer must still sign the disclosure form that is in the vehicle’s glovebox. If the form is not present, print out the attached form from this bulletin. Vehicles which have had the campaign completed by the VDC will be delivered without the digital key card.
Note: A replacement BMW Key Card will be provided to the customer when the updated software is released.
Non-Compliance Recall
23V-099
Digital Key
Model Year 2022-2023
BMW 2 Series, 8 Series, Z4
Issue Date: 02/17/2023
Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?
Model Year 2022-2023 BMW 2 Series, 8 Series, and Z4 models in the US are potentially affected.
Q2. What is the specific issue?
Software in potentially affected vehicles may not recognize the removal of the digital key (key card or mobile phone) from the wireless charging tray, and therefore may not meet a Federal requirement.
Q3. Why are other models / vehicles not included in this Non-Compliance Recall?
Other models have been programmed with software according to specifications.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Non-Compliance Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.
To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
Potentially affected vehicles will receive a software update for free which should take about an hour.
Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Non-Compliance Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.
Chronology :
On January 18, 2023, an atypical test result occurred during digital key testing. An engineering review was initiated.
Additional testing and analyses involving various vehicle types and build configurations was performed. Worldwide regulatory requirements, including FMVSS 118, were reviewed.
Analyses of vehicle electronic control unit communications involving the functionality of the digital key were performed. It was suggested that, due to the test results obtained in certain vehicle operating conditions, there might be an issue related to FMVSS 118. Further reviews of software / coding indicated that certain aspects of the software, specifically for US market regulatory requirements, may not have been coded as intended.
Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles.
On February 10, 2023, BMW decided to conduct a voluntary non-compliance recall.
BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue.
9 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BMW | 230I | 2023 |
BMW | 840I | 2023 |
BMW | ALPINA B8 | 2023 |
BMW | M2 | 2023 |
BMW | M240I | 2023 |
BMW | M8 | 2023 |
BMW | M850I | 2023 |
BMW | Z4 | 2022-2023 |
5 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-23V099-5881.PDF 217.583KB
RCLRPT-23V099-5881
Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 23V-xxx: Digital Key
RCMN-23V099-5826.pdf 278.545KB
RCMN-23V099-5826
Remedy Instructions and TSB
RCRIT-23V099-0830.pdf 987.092KB
RCRIT-23V099-0830
Recall Acknowledgement
RCAK-23V099-2904.pdf 645.472KB
RCAK-23V099-2904
Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 23V-xxx: Digital Key – Interim Remedy is Available
RCMN-23V099-3715.pdf 158.024KB
RCMN-23V099-3715
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V099&docType=RCL
Introduction
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WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.
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What is needed to diagnose and program with the BMW OSS?
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Note
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Last update on 2023-11-24 / Affiliate links / Images from Amazon Product Advertising API
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2/24/23, 8:09 AM 84 01 23_RECALL 23V-099: WIRELESS CHARGING TRAY WILL NOT RECOGNIZE DIGITAL KEY REMOVAL about:blank 1/5 SIB 84 01 23 RECALL 23V-099: WIRELESS CHARGING TRAY WILL NOT RECOGNIZE DIGITAL KEY REMOVAL 2023-02-23 This Service Information Bulletin (Revision 2) replaces SI B84 01 23 dated February 2023. What’s New (Specific text highlighted): New SIB title All sections new or revised except Model and Affected Vehicles Attached the customer letter for signature MODEL F91 (M8 Convertible) F92 (M8 Coupe) F93 (M8 Gran Coupe) G14 (8 Series Convertible) G15 (8 Series Coupe) G16 (8 Series Gran Coupe) G29 (Z4 Roadster) G42 (2 Series Coupe) G87 (M2 Coupe) AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 – 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called “Wireless Charging Tray”. As of February 17, 2023, this delivery stop has been upgraded to a Non-Compliance Recall. Software in potentially affected vehicles may not recognize the removal of the digital key (Key Card or mobile phone) from the wireless charging tray, and thereby not meeting a federal requirement. The Recall Notice and Q&A have been attached for further information. CAUSE Unfavorable software causes the vehicle to not detect when the digital key (mobile phone/BMW Key Card) is removed from the wireless charging station (WCA). It is still possible to operate the window regulators, sunroof and convertible top for a certain period of time until the vehicle is locked, despite the digital key being removed from the WCA. CORRECTION Program the complete vehicle with the correct software. This software will not be available until July 2023. This bulletin will be updated when the software becomes available. In the interim, BMW has devised a separate temporary procedure listed below to meet federal requirements. PROCEDURE Example below: Wireless Charging Tray with either the BMW Key Card or a telephone with the Digital Key activated. Copyright ©2023 BMW of North America, Inc. 2/24/23, 8:09 AM 84 01 23_RECALL 23V-099: WIRELESS CHARGING TRAY WILL NOT RECOGNIZE DIGITAL KEY REMOVAL about:blank 2/5 For vehicles, prior to handover to a customer: a. Remove the digital key (BMW Key Card) from the vehicle. Card for an M model shown; cards for non-M models are similar. b. The current BMW Key Card must be destroyed or damaged, and disposed of. c. Before vehicle delivery to the customer, the customer must sign the attached form to confirm that the use of the WCA has been temporarily restricted. The corresponding form is an attachment to this SIB. Note: Delivery to the customer is only possible if the customer has been informed that the function has been disabled and signs the attached information letter during vehicle handover, thus confirming the notification. If the campaign has been done at the VDC whereby- The BMW Digital Key has already been removed, and- The Recall defect code 0084220200 is not showing as open Then the customer must still sign the disclosure form that is in the vehicle’s glovebox. If the form is not present, print out the attached form from this bulletin. Vehicles which have had the campaign completed by Copyright ©2023 BMW of North America, Inc. 2/24/23, 8:09 AM 84 01 23_RECALL 23V-099: WIRELESS CHARGING TRAY WILL NOT RECOGNIZE DIGITAL KEY REMOVAL about:blank 3/5 the VDC will be delivered without the digital key card. Note: A replacement BMW Key Card will be provided to the customer when the updated software is released. CLAIM INFORMATION Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below. Defect Code: 0084220200 — Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 73 867 Remove BMW Digital Key 3 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 2 00 73 280 Remove BMW Digital Key 5 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B84 01 23 WP 1), unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials Copyright ©2023 BMW of North America, Inc. 2/24/23, 8:09 AM 84 01 23_RECALL 23V-099: WIRELESS CHARGING TRAY WILL NOT RECOGNIZE DIGITAL KEY REMOVAL about:blank 4/5 picture_as_pdf B840123_23V-099_customer_letter_delivery.pdf picture_as_pdf B840123_23V-099-DigitalKey-FAQ-(17Feb2023).pdf picture_as_pdf B840123 Recall Notice.pdf Copyright ©2023 BMW of North America, Inc. 2/24/23, 8:09 AM 84 01 23_RECALL 23V-099: WIRELESS CHARGING TRAY WILL NOT RECOGNIZE DIGITAL KEY REMOVAL about:blank 5/5 Copyright ©2023 BMW of North America, Inc. Attachment to B84 01 23 February 2023 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors RE: Recall 23V-xxx: Digital Key – B84 01 23 BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 – 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. As of February 17, 2023, this delivery stop has been upgraded to a Non-Compliance Recall. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B84 01 23 February 2023 Non-Compliance Recall 23V-099 Digital Key Model Year 2022-2023 BMW 2 Series, 8 Series, Z4 Issue Date: 02/17/2023 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall? Model Year 2022-2023 BMW 2 Series, 8 Series, and Z4 models in the US are potentially affected. Q2. What is the specific issue? Software in potentially affected vehicles may not recognize the removal of the digital key (key card or mobile phone) from the wireless charging tray, and therefore may not meet a Federal requirement. Q3. Why are other models / vehicles not included in this Non-Compliance Recall? Other models have been programmed with software according to specifications. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? Potentially affected vehicles will receive a software update for free which should take about an hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Non-Compliance Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.
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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 23V-xxx: Digital Key Date: Friday, February 17, 2023 3:12:56 PM Publish Date: From: Expiration Date: February 17, 2023 Technical Service March 3, 2023 DCSnet Message Urgent Subject: BMW Recall 23V-xxx: Digital Key BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 – 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called “Wireless Charging Tray”. As of February 17, 2023, this delivery stop has been upgraded to a Non-Compliance Recall. Software in potentially affected vehicles may not recognize the removal of the digital key (key card or mobile phone) from the wireless charging tray, and therefore may not meet a Federal requirement. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated within the next two weeks. Sincerely, Technical Service Attachments: B840123 Recall Notice[1676664527694].pdf B840123_23V-xyz–DigitalKey-FAQ-(17Feb2023)[1676664527694].pdf B840123_rev01[1676664527694].pdf B840123 Recall Notice[1676664527694].pdf B840123_23V-xyz–DigitalKey-FAQ-(17Feb2023)[1676664527694].pdf B840123_rev01[1676664527694].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars, CC-All 2/17/23, 5:15 PM 84 01 23_RECALL 23V-XXX: DIGITAL KEY about:blank 1/2 SIB 84 01 23 RECALL 23V-XXX: DIGITAL KEY 2023-02-17 What’s New: New title This has been upgraded a Non-Compliance Recall G87 (M2) has been added to the model list Recall Notice and Q&A have been attached MODEL F91 (M8 Convertible) F92 (M8 Coupe) F93 (M8 Gran Coupe) G14 (8 Series Convertible) G15 (8 Series Coupe) G16 (8 Series Gran Coupe) G29 (Z4 Roadster) G42 (2 Series Coupe) G87 (M2) AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 – 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called “Wireless Charging Tray”. As of February 17, 2023, this delivery stop has been upgraded to a Non-Compliance Recall. Software in potentially affected vehicles may not recognize the removal of the digital key (key card or mobile phone) from the wireless charging tray, and therefore may not meet a Federal requirement. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated within the next two weeks. Supporting Materials picture_as_pdf B840123 Recall Notice.pdf picture_as_pdf B840123_23V-xyz–DigitalKey-FAQ-(17Feb2023).pdf Copyright ©2023 BMW of North America, Inc. 2/17/23, 5:15 PM 84 01 23_RECALL 23V-XXX: DIGITAL KEY about:blank 2/2 Copyright ©2023 BMW of North America, Inc. Attachment to B84 01 23 February 2023 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors RE: Recall 23V-xxx: Digital Key – B84 01 23 BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 – 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. As of February 17, 2023, this delivery stop has been upgraded to a Non-Compliance Recall. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B84 01 23 February 2023 Non-Compliance Recall 23V-xyz Digital Key Model Year 2022-2023 BMW 2 Series, 8 Series, Z4 Issue Date: 02/17/2023 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall? Model Year 2022-2023 BMW 2 Series, 8 Series, and Z4 models in the US are potentially affected. Q2. What is the specific issue? Software in potentially affected vehicles may not recognize the removal of the digital key (key card or mobile phone) from the wireless charging tray, and therefore may not meet a Federal requirement. Q3. Why are other models / vehicles not included in this Non-Compliance Recall? Other models have been programmed with software according to specifications. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? Potentially affected vehicles will receive a software update for free which should take about an hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Non-Compliance Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-099 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : FEB 17, 2023 NHTSA Recall No. : 23V-099 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 3,193 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 BMW 8 Series Coupe (840i, 840i xDrive, M850i xDrive, M8) Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Approximately 414 vehicles may not fully conform to FMVSS 118 Section 4. Basis for recall population determination: Vehicle assembly information and supplier production records were reviewed to determine the production date range of potentially affected vehicles. Recall component difference to non-recall component: Software in potentially affected vehicles may not appropriately recognize the removal of the digital key from the vehicle. Production Dates : OCT 18, 2022 – FEB 15, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-099 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 BMW 8 Series Convertible (840i, 840i xDrive, M850i xDrive, M8) Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Approximately 526 vehicles may not fully conform to FMVSS 118 Section 4. Basis for recall population determination: Vehicle assembly information and supplier production records were reviewed to determine the production date range of potentially affected vehicles. Recall component difference to non-recall component: Software in potentially affected vehicles may not appropriately recognize the removal of the digital key from the vehicle. Production Dates : OCT 14, 2022 – FEB 15, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2023 BMW 8 Series Gran Coupe (840i, 840i xDrive, M850i xDrive, M8, Alpina B8 xDrive) Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 806 vehicles may not fully conform to FMVSS 118 Section 4. Basis for recall population determination: Vehicle assembly information and supplier production records were reviewed to determine the production date range of potentially affected vehicles. Recall component difference to non-recall component: Software in potentially affected vehicles may not appropriately recognize the removal of the digital key from the vehicle. Production Dates : OCT 28, 2022 – FEB 15, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-099 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2023-2023 BMW 2 Series Coupe (230i, 230i xDrive, M240i, M240i xDrive, M2) Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Approximately 968 vehicles may not fully conform to FMVSS 118 Section 4. Basis for recall population determination: Vehicle assembly information and supplier production records were reviewed to determine the production date range of potentially affected vehicles. Recall component difference to non-recall component: Software in potentially affected vehicles may not appropriately recognize the removal of the digital key from the vehicle. Production Dates : AUG 01, 2022 – FEB 13, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2022-2023 BMW Z4 sDrive30i, Z4 M40i Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Approximately 479 vehicles may not fully conform to FMVSS 118 Section 4. Basis for recall population determination: Vehicle assembly information and supplier production records were reviewed to determine the production date range of potentially affected vehicles. Recall component difference to non-recall component: Software in potentially affected vehicles may not appropriately recognize the removal of the digital key from the vehicle. Production Dates : FEB 09, 2022 – FEB 15, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : This non-compliance recall involves software coding of the Electronic Control Unit (ECU) pertaining to the digital key function and affects the operation of the vehicle’s windows and roof systems. When the digital key is removed from the vehicle, then in certain vehicle operating conditions, closing of the vehicle’s windows and roof systems may still be possible. Therefore, potentially affected vehicles may not fully conform to FMVSS 118 Section 4. FMVSS 1 : 118 – Power-operated window systems Part 573 Safety Recall Report 23V-099 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : This condition could increase the risk of injury. However, vehicles are equipped with an auto-reversal / anti-trap function to help reduce injury risk. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Digital Key ECU Software Coding Component Description : Digital Key Electronic Control Unit (ECU) Software Coding Component Part Number : N/A – software issue Supplier Identification : Component Manufacturer Name : BMW AG Address : NR NR Country : NR Chronology : On January 18, 2023, an atypical test result occurred during digital key testing. An engineering review was initiated. Additional testing and analyses involving various vehicle types and build configurations was performed. Worldwide regulatory requirements, including FMVSS 118, were reviewed. Analyses of vehicle electronic control unit communications involving the functionality of the digital key were performed. It was suggested that, due to the test results obtained in certain vehicle operating conditions, there might be an issue related to FMVSS 118. Further reviews of software / coding indicated that certain aspects of the software, specifically for US market regulatory requirements, may not have been coded as intended. Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles. On February 10, 2023, BMW decided to conduct a voluntary non-compliance recall. Part 573 Safety Recall Report 23V-099 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue. Description of Remedy : Description of Remedy Program : Customer vehicles will have the applicable Electronic Control Unit (ECU) programmed with updated software. Dealer vehicles will have the key card removed. In addition, the digital key function via cellular service and WiFi capability (i.e., cloud functionality) will be deactivated until the vehicle is updated with new software. Owners are planned to be notified by First Class mail and instructed to take their vehicle to an authorized BMW dealer to have the remedy performed for free. If this condition was noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a prenotification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recalled Component: Digital Key Electronic Control Unit (ECU) Software Coding – part number – N/A – software coding Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is planned to begin and end on February 17, 2023. Notification to owners is planned to begin and end on April 11, 2023. Planned Dealer Notification Date : FEB 17, 2023 – FEB 17, 2023 Planned Owner Notification Date : APR 11, 2023 – APR 11, 2023 * NR – Not Reported
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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 23V-xxx: Digital Key – Interim Remedy is Available Date: Thursday, February 23, 2023 1:47:42 PM Publish Date: From: Expiration Date: February 23, 2023 Technical Service March 9, 2023 DCSnet Message Urgent Subject: BMW Recall 23V-xxx: Digital Key – Interim Remedy is Available Update as of today, February 23, 2023: Interim remedy is now available and published in TIS under B84 01 23. The interim solution is to remove the digital key card and it must be destroyed and disposed of. The customer must also sign a disclosure form before delivery of the vehicle. Please refer to the bulletin. Remedy status will change to green (Remedy Available) tomorrow. Sincerely, Technical Service Message from February 9, 2023: BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 – 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called “Wireless Charging Tray”. As of February 17, 2023, this delivery stop has been upgraded to a Non-Compliance Recall. Software in potentially affected vehicles may not recognize the removal of the digital key (key card or mobile phone) from the wireless charging tray, and therefore may not meet a Federal requirement. The Recall Notice and Q&A have been attached for further information. Sincerely, Technical Service Attachments: No Attachments Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars, CC-All From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 23V-xxx: Reset Vehicle Data (BDC) Date: Thursday, February 23, 2023 12:28:46 PM Publish Date: From: Expiration Date: February 23, 2023 Technical Service March 9, 2023 DCSnet Message Urgent Subject: BMW Recall 23V-xxx: Reset Vehicle Data (BDC) BMW AG is conducting a Voluntary Safety Recall (effective February 23, 2023) on certain Model Year 2022 – 2023 BMW vehicles that were produced between September 8, 2021 and December 2, 2022. During a dealer service visit, in which the Body Domain Controller (BDC) was replaced, a necessary vehicle programming and coding update may not have occurred. If this happened, the Automatic Door Lock (ADL) function would no longer be set to “default on”. This could lead to an unlocked door condition which, in certain severe crashes, could allow a door to open. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated next week. Sincerely, Technical Service Attachments: B610423 Recall Notice[1677173182897].pdf B610423[1677173182897].pdf B610423_23V-xyz-BDC-FAQ-(23Feb2023)[1677173182897].pdf B610423 Recall Notice[1677173182897].pdf B610423[1677173182897].pdf B610423_23V-xyz-BDC-FAQ-(23Feb2023)[1677173182897].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars, CC-All
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