RECALL 23V-099: Wireless Charging Tray Will Not Recognize Digital Key Removal – 2022-2023 BMW 2 Series, 8 Series, Z4

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February 17, 2023 NHTSA CAMPAIGN NUMBER: 23V099000

Windows May Close Without Key Present/FMVSS 118

Unintentionally closing the windows or sunroof without the key present can increase the risk of injury to occupants inside the vehicle.

 

NHTSA Campaign Number: 23V099000

Manufacturer BMWeBay of North America, LLC

Components VISIBILITY, ELECTRICAL SYSTEM

Potential Number of Units Affected 3,193

 

Summary

BMWeBay of North Americal, LLC (BMWeBay) is recalling certain 2023 8 Series Coupe (840i, 840i xDrive, M850i xDrive, M8), 8 Series Convertible (840i, 840i xDrive, M850i xDrive, M8), 8 Series Gran Coupe (840i, 840i xDrive, M850i xDrive, M8, Alpine B8 xDrive), 2 Series Coupe (230i, 230i xDrive, M240i xDrive, M2), and 2022-2023 Z4 sDrive30i, Z4 M40i vehicles. When the digital key is removed from the vehicle, the Electronic Control Unit (ECU) software may still allow the power windows and sunroof to be closed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, “Power-operated Window Systems.”

 

Remedy

Dealers will update the software for the Electronic Control Unit (ECU), free of charge. In addition, the digital key function via cellular service and Wi-Fi capability will be deactivated until the vehicle is updated with new software. Owner notification letters are expected to be mailed April 11, 2023. Owners may contact BMWeBay customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 84 01 23
2023-05-09

RECALL 23V-099: WIRELESS CHARGING TRAY WILL NOT RECOGNIZE DIGITAL KEY REMOVAL

This Service Information Bulletin (Revision 4) replaces SI B84 01 23 dated March 2023.

 

What’s New:

  • Changes to the Situation Section
  • Changes to the Correction Section
  • Changes to the Procedure Section
  • Changes to the Claims Section

 

MODEL

F91  (M8 Convertible)F92 (M8 Coupe)F93  (M8 Gran Coupe)G14 (8 Series Convertible)
G15 (8 Series Coupe)G16 (8 Series Gran Coupe)G29 (Z4 Roadster)G42 (2 Series Coupe)
G87 (M2 Coupe)

 

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible.  You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

 

SITUATION

BMWeBay AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 – 2023 BMWeBay vehicles that were produced between June 29, 2022 and February 16, 2023.  This was originally called “Wireless Charging Tray”.

As of February 17, 2023, this delivery stop has been upgraded to a Non-Compliance Recall.

Software in potentially affected vehicles may not recognize the removal of the digital key (Key Card or mobile phone) from the wireless charging tray, and thereby not meeting a federal requirement.

The Recall Notice and Q&A have been attached for further information

 

CAUSE

Unfavorable software causes the vehicle to not detect when the digital key (mobile phone/BMWeBay Key Card) is removed from the wireless charging station (WCA). It is still possible to operate the window regulators, sunroof and convertible top for a certain period of time until the vehicle is locked, despite the digital key being removed from the WCA.

 

CORRECTION

Program the complete vehicle with ISTA 4.41.1x. (release date of May 2, 2023).

 

PROCEDURE

Program the vehicle to I-level S18A-23-03-550 or higher using ISTA 4.41.1x or later (release date is May 2, 2023).

Connect the battery charger to the vehicle

Connect the programming system to the vehicle (ISTA 4)

Determine measures plan

Accept and fully work through the measures plan with the control units to be programmed/encoded and enabled

Follow the rework list

Depending on the rework list, carry out a vehicle test and delete the fault memory if needed

After the programming has been fully completed, check functionality of the system.

Note: ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMWeBay-approved battery charger/power supply (SIB 04 23 10).

For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.

Example below: Wireless Charging Tray with either the BMWeBay Key Card or a telephone with the Digital Key activated.

 


Non-Compliance Recall
23V-099
Digital Key
Model Year 2022-2023
BMWeBay 2 Series, 8 Series, Z4
Issue Date:  02/17/2023

 

Q1. Which BMWeBay Group models in the US are potentially affected by this Non-Compliance Recall?

Model Year 2022-2023 BMWeBay 2 Series, 8 Series, and Z4 models in the US are potentially affected.

 

Q2. What is the specific issue?

Software in potentially affected vehicles may not recognize the removal of the digital key (key card or mobile phone) from the wireless charging tray, and therefore may not meet a Federal requirement.

 

Q3. Why are other models / vehicles not included in this Non-Compliance Recall?

Other models have been programmed with software according to specifications.

 

Q4. Can I continue to drive my vehicle?

Yes. However, when you are notified by BMWeBay of this Non-Compliance Recall, please contact an authorized BMWeBay center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. How did BMWeBay Group become aware of the issue?

BMWeBay Group became aware of the issue through its quality control procedures.

 

Q6. How will I be informed of this Non-Compliance Recall?

Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMWeBay center to have the remedy performed. Owners can locate their nearest authorized BMWeBay center at bmwusa.com/dealer.

To ensure BMWeBay has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free and will give them access to other information specific for their BMWeBay vehicle.  Alternatively,  owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”.

 

Q7. How will my vehicle be remedied?

Potentially affected vehicles will receive a software update for free which should take about an hour.

 

Q8. Do I have to wait for BMWeBay to contact me to have the remedy performed?

Yes.  We are in the process of implementing this Non-Compliance Recall to ensure that the necessary parts, tools, and procedures are available.  For the latest updates to this recall, please visit bmwusa.com/recall.

 

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Chronology :

On January 18, 2023, an atypical test result occurred during digital key testing. An engineering review was initiated.

Additional testing and analyses involving various vehicle types and build configurations was performed. Worldwide regulatory requirements, including FMVSS 118, were reviewed.

Analyses of vehicle electronic control unit communications involving the functionality of the digital key were performed. It was suggested that, due to the test results obtained in certain vehicle operating conditions, there might be an issue related to FMVSS 118. Further reviews of software / coding indicated that certain aspects of the software, specifically for US market regulatory requirements, may not have been coded as intended.

Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles.

On February 10, 2023, BMWeBay decided to conduct a voluntary non-compliance recall.

BMWeBay has not received any reports, nor is BMWeBay otherwise aware, of any accidents or injuries that may be related to this issue.

 


9 Affected Products

Vehicles

MAKEMODELYEAR
BMWeBay230I2023
BMWeBay840I2023
BMWeBayALPINA B82023
BMWeBayM22023
BMWeBayM240I2023
BMWeBayM82023
BMWeBayM850I2023
BMWeBayZ42022-2023

 


12 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-23V099-5881.PDF 217.583KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re BMWeBay Recall 23V-xxx: Digital Key

RCMN-23V099-5826.pdf 278.545KB

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Remedy Instructions and TSB

RCRIT-23V099-0830.pdf 987.092KB

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Recall Acknowledgement

RCAK-23V099-2904.pdf 645.472KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re BMWeBay Recall 23V-xxx: Digital Key – Interim Remedy is Available

RCMN-23V099-3715.pdf 158.024KB

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Remedy Instructions and TSB

RCRIT-23V099-2989.pdf 1621.032KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V099-3400.pdf 809.019KB

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Remedy Instructions and TSB

RCRIT-23V099-9684.pdf 1564.874KB

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Miscellaneous Document – Digital Key In-Car / In-App Communication – Safety Recall Reminder 18 Jul 2023

RMISC-23V099-1201.pdf 33.948KB

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Recall Quarterly Report #1, 2023-2

RCLQRT-23V099-6040.PDF 211.147KB

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Recall Quarterly Report #2, 2023-3

RCLQRT-23V099-7150.PDF 211.385KB

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Recall Quarterly Report #3, 2023-4

RCLQRT-23V099-3956.PDF 211.469KB

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Latest Recalls Documents

 


 

BMWeBay Diagnostic & Reprogramming

Introduction

The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:

 

ISTA Diagnosis Application

Vehicle diagnostics from the Z3/E36, with the BMWeBay ICOM, or with a J2534 pass-thru tool (from model year 1996).

  • Fault Code Diagnosis
  • Test Plans
  • Repair Instructions (E30 or higher)
  • Technical Data
  • Wiring diagrams

 

Web ISTA Information Application

WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.

  • Repair Instructions (E30 or higher)
  • Technical Data
  • Tightening torques
  • Wiring diagrams

 

You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.

 

ISTA/P Online - Control Module Reprogramming

With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming.  For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMWeBay Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.

 

What is needed to diagnose and program with the BMWeBay OSS?

The OSS consists of a desktop or laptop PC connected to BMWeBay over the Internet. To connect to the vehicle you can use the BMWeBay authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".

RECALL 23V-099: Wireless Charging Tray Will Not Recognize Digital Key Removal - 2022-2023 BMW 2 Series, 8 Series, Z4 | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
RECALL 23V-099: Wireless Charging Tray Will Not Recognize Digital Key Removal - 2022-2023 BMW 2 Series, 8 Series, Z4 | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
RECALL 23V-099: Wireless Charging Tray Will Not Recognize Digital Key Removal - 2022-2023 BMW 2 Series, 8 Series, Z4 | small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
RECALL 23V-099: Wireless Charging Tray Will Not Recognize Digital Key Removal - 2022-2023 BMW 2 Series, 8 Series, Z4 | small light MAXIFLASH PRO (ALT-MF2534)
RECALL 23V-099: Wireless Charging Tray Will Not Recognize Digital Key Removal - 2022-2023 BMW 2 Series, 8 Series, Z4 | small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool

 

Note

Connection to OSS works only on PCs where no proxy connections are used.

For information about vehicle reprogramming and diagnostics using J2534 click here.

 


 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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