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February 3, 2023 NHTSA CAMPAIGN NUMBER: 23V050000
Disabled Front Passenger Air Bags
A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.
NHTSA Campaign Number: 23V050
Manufacturer BMW of North America, LLC
Potential Number of Units Affected 397
Summary
BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.
Remedy
Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your BMW has a Recall
SIB 65 08 23
2023-02-08
RECALL 23V-050: FRONT PASSENGER AIR BAG
This Service Information Bulletin (Revision 1) replaces SI B65 08 23 dated January 2023.
What’s New (Specific text highlighted):
- Cause, Correction, Procedure, Parts and Claim information added
☒ | THIS REPAIR IS MOBILE FRIENDLY |
MODEL
E-Series | Model Description | Production Date |
G70 | 760i xDrive, i7 xDrive60 (Battery Electric Vehicle) Sedan | July 4, 2022 – January 24, 2023 |
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023.
As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23.
In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury.
The remedy will be a software fix with estimated availability during February.
The Recall Notice and Q&A have been attached for further information.
Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
CAUSE
Unfavorable software settings in the Air Bag Module (ACSM).
CORRECTION
Update the software in the ACSM.
PROCEDURE
- Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT/AWP (Aftersales Workplace) applications. If needed, use the latest ISTA to work through test modules.
- Is the current vehicle integration level:
YES: Proceed to Step 3
NO: No further action necessary
- Program the vehicle using ISTA 4.39.36 or higher (released February 8, 2023).
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.
Depending on the rework list, carry out a vehicle test and delete the fault memory, if required.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.
PARTS INFORMATION
Parts replacement will not provide a solution.
Safety Recall
23V-050
Front Passenger Air Bag
Model Year 2023
BMW 7 Series, i7 – (Executive Lounge Seating Package)
Issue Date: 01/27/2023
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Model Year 2023 BMW 7 Series and i7 models (equipped with the Executive Lounge Seating Package) in the US are potentially affected.
Q2. What is the specific issue?
In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury.
Q3. Why are other models / vehicles not included in this Safety Recall?
This issue only affected BMW 7 Series and i7 with the Executive Lounge Seating Package.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.
To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
Potentially affected vehicles will receive a software update for free and should take about one hour.
Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.
Chronology :
On November 2, 2022, during a quality check at a vehicle assembly plant, it was noticed that a BMW 735i (EU/ECE version) displayed an air bag system warning message. At that time, it was unclear as to why the message was being displayed. An engineering review was initiated.
Vehicle systems information was examined in an attempt to identify if similar vehicle diagnostic information was present in similar conditions. This review identified four vehicles containing diagnostic information in which the air bag warning messages had been displayed.
On November 17th, during an internal quality check, a BMW i7 (UN/ECE version) experienced a similar condition.
Between December 2022 and January 2023, further analyses, including a review of vehicle electronic control unit (ECU) monitoring / diagnostic software and lab and road tests, were conducted. A review of vehicle assembly information, production system records, and vehicle build configuration specifications, including software coding levels was performed, in order to determine specific vehicle models and/or option packages that could potentially be affected.
It was finally determined that, due to a software coding issue of the seat position ECU, certain ECU seat position monitoring routines could inadvertently not recognize the seat position and communicate an invalid seat position to the air bag and restraint system ECU, which would appropriately set a failsafe mode.
Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles.
On January 27, 2023, BMW decided to conduct a voluntary safety recall.
BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BMW | 760I | 2023 |
BMW | I7 | 2023 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-23V050-8942.PDF 215.92KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 23V-xxx: Front Passenger Air Bag
RCMN-23V050-6340.pdf 273.566KB
Recall Acknowledgement
RCAK-23V050-7509.pdf 645.224KB
Remedy Instructions and TSB
RCRIT-23V050-1350.pdf 239.066KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V050-1853.pdf 645.321KB
Recall Quarterly Report #1, 2023-1
RCLQRT-23V050-3460.PDF 211.13KB
Miscellaneous Document – Front Passenger Air Bag In-Car / In-App Communication – Safety Recall Reminder
RMISC-23V050-0745.pdf 58.408KB
Recall Quarterly Report #2, 2023-2
RCLQRT-23V050-3731.PDF 211.23KB
Recall Quarterly Report #3, 2023-3
RCLQRT-23V050-3787.PDF 211.451KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V050&docType=RCL
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SEOCONTENT-START
23V-050
Model Year 2023
BMW 7 Series, i7
Front Passenger Air Bag
In-Car / In-App Communication – Safety Recall Reminder
21 Jun 2023
Title:
BMW Safety Recall 23V-050: Front Passenger Air Bag
Text:
In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury.
Contact an authorized BMW center immediately to get your vehicle repaired for FREE. Dealer locator: bmwusa.com/dealer.
Advise all drivers of this important information.
For the latest updates to this recall, please visit bmwusa.com/recall.
Short Text:
Important Safety Recall 23V-050: Front Passenger Air Bag. Contact an authorized BMW center immediately to get your vehicle repaired for FREE. For updates to this recall, please visit bmwusa.com/recall. Dealer locator: bmwusa.com/dealer.
Pop-Up:
Important Safety Recall: Contact an authorized BMW center immediately to get your vehicle repaired for FREE. Dealer locator: bmwusa.com/dealer.
**************************************************************************************************************
2/8/23, 6:05 PM 65 08 23_RECALL 23V-050: FRONT PASSENGER AIR BAG
about:blank 1/5
SIB 65 08 23
RECALL 23V-050: FRONT PASSENGER AIR BAG
This Service Information Bulletin (Revision 1) replaces SI B65 08 23 dated January 2023.
2023-02-08
What’s New (Specific text highlighted):
Cause, Correction, Procedure, Parts and Claim information added
☒ THIS REPAIR IS MOBILE FRIENDLY MODEL
E-Series Model Description Production Date G70 760i xDrive, i7 xDrive60 (Battery Electric Vehicle) Sedan July 4, 2022 – January 24, 2023 AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION
BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023. As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23. In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury.
The remedy will be a software fix with estimated availability during February. The Recall Notice and Q&A have been attached for further information.
Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
CAUSE
Unfavorable software settings in the Air Bag Module (ACSM).
CORRECTION
Update the software in the ACSM.
PROCEDURE
1. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT/AWP (Aftersales Workplace) applications. If needed, use the latest ISTA to work through test modules.
Copyright ©2023 BMW of North America, Inc. 2/8/23, 6:05 PM 65 08 23_RECALL 23V-050: FRONT PASSENGER AIR BAG
2. Is the current vehicle integration level: Model
G70 Integration level
Lower than G070-22-11-564 YES: Proceed to Step 3
NO: No further action necessary 3. Program the vehicle using ISTA 4.39.36 or higher (released February 8, 2023). Model
G70 Target integration level G070-22-11-564 or higher Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Depending on the rework list, carry out a vehicle test and delete the fault memory, if required. Always connect a BMW-approved battery charger/power supply (SI B04 23 10). For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. PARTS INFORMATION
Parts replacement will not provide a solution. CLAIM INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies. Defect Code: 0061460700 — Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg # 1 Or: # 2 Labor Operation 00 73 823 00 73 824 Description (Plus work)
Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is Labor Allowance 8 FRU 1 FRU Copyright ©2023 BMW of North America, Inc.
about:blank 2/5 2/8/23, 6:05 PM 65 08 23_RECALL 23V-050: FRONT PASSENGER AIR BAG
already at the specified Target integration level or higher, no repair is necessary) Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg # 3 Or: # 4 Labor Operation 00 73 239 00 73 240 Description (Main work)
Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) Labor Allowance 9 FRU 1 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 08 23 WP 1), unless otherwise required by State law. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I- level. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly.
Copyright ©2023 BMW of North America, Inc.
about:blank 3/5 2/8/23, 6:05 PM 65 08 23_RECALL 23V-050: FRONT PASSENGER AIR BAG
FEEDBACK REGARDING THIS BULLETIN
To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS Warranty Feedback Parts Feedback Supporting Materials ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department picture_as_pdf B650823 Recall Notice.pdf
picture_as_pdf B650823_23V-050-G70-FrontPassengerAirBag-FAQ-(27Jan2023).pdf Copyright ©2023 BMW of North America, Inc.
about:blank 4/5 2/8/23, 6:05 PM 65 08 23_RECALL 23V-050: FRONT PASSENGER AIR BAG Copyright ©2023 BMW of North America, Inc.
about:blank 5/5 Attachment to B65 08 23 January 2023 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors
RE: Recall 23V-050: Front Passenger Air Bag – B65 08 23 BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023.
As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 08 23 January 2023
Safety Recall 23V-050
Front Passenger Air Bag Model Year 2023
BMW 7 Series, i7 – (Executive Lounge Seating Package)
Issue Date: 01/27/2023 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Model Year 2023 BMW 7 Series and i7 models (equipped with the Executive Lounge Seating Package) in the US are potentially affected. Q2. What is the specific issue?
In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury. Q3. Why are other models / vehicles not included in this Safety Recall?
This issue only affected BMW 7 Series and i7 with the Executive Lounge Seating Package. Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied?
Potentially affected vehicles will receive a software update for free and should take about one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.
**************************************************************************************************************
er Company
BMW
of North America, LLC BMW Group Company
Mailing Address
PO Box 1227
Westwood NJ 07675-
1227 Telephone
(800) 525-7417 Fax
(201) 930-8362 E-mail
CustomerRelations@
bmwusa.com Internet
bmwusa.com
March 2023 Dear BMW Owner / Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has tain Model Year 2023
BMW 7 r records indicate that
you are Why ar We are you have not had this
recall p ately to schedule an
appoin ed BMW center. What c Due to eadrest will not deploy
in a cra If this i d a warning message
(“Do n luster. If you notice
these passenger seat until
the rem If you d passenger seat, then
please t the seat is moved as
far rear If you a rs and passengers of
this im What w The ap one hour. There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if needed. Contact your local BMW center to check what may be available. What if I am not the current owner of this vehicle?
If you changed your address or sold the vehicle, please let us know by visiting bmwusa.com/mybmw or by contacting BMW Customer Relations (see left side of page for contact info). If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What if I have additional questions?
For the latest updates to this recall, please visit bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, please contact BMW Customer Relations. If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this safety recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times.
Sincerely, BMW of North America, LLC
Remedy is
Available
Spanish translation on back side
Traducción en español en el lado inverso
000001
BMW IMPORTANT SAFETY RECALL
This notice applies to your vehicle,
Recall Campaign No. 23V-050: Front Passenger Air Bag nt tu rt i de dirección o vendió el vehículo, debe informarlo en bmwusa.com/my
Empresa
BMW
of North America, LLC BMW Group Company
Dirección postal
P.O. Box 1227 Westwood, NJ 07675-
1227 Teléfono
(800) 525-7417 Fax
(201) 930-8362 Correo electrónico
CustomerRelations@
bmwusa.com Sitio web
bmwusa.com
Marzo de 2023
Estimado propietario o arrendatario de un vehículo BMW:
Le enviamos este aviso de conformidad con la Ley Nacional de Tránsito y Seguridad de los Vehículos Motorizados (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunos vehículos de los modelos de la Serie 7 e i7 de BMW del año 2023 tienen un defecto relacionado con la seguridad de los vehículos motorizados. Según nuestros registros, usted es propietario de un vehículo que podría estar afectado.
¿Por qué nos comunicamos con usted?
Nos complace informarle que estamos listos para realizar esta retirada por motivos de seguridad. Si no se ha hecho la retirada, comuníquese de inmediato con el centro autorizado de BMW para progra torizado de BMW más
cercano
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reposac aumentar el riesgo de
lesione
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con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (consulte la información de contacto en el lado izquierdo de la página). Si usted es arrendador del vehículo, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días. ¿Qué debo hacer si tengo más preguntas?
Para conocer las últimas actualizaciones sobre esta retirada, visite bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con su centro autorizado de BMW. Si necesita más ayuda, comuníquese con el Servicio de Atención al Cliente de BMW.
Si el centro de BMW no puede resolver el defecto sin cargo o en un plazo razonable, usted puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), en 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la línea directa gratuita de seguridad vehicular (Vehicle Safety Hotline) al 1-888- 327-4236 (TTY: 1-800-424-9153) o visitar el sitio web http://www.safercar.gov. Le aseguramos que nos importa su seguridad y le pedimos disculpas si esta retirada por motivos de seguridad le causa algún inconveniente. Recomendamos que usted y sus pasajeros usen el cinturón de seguridad en todo momento.
Atentamente. BMW of North America, LLC
Hay una reparación disponible
English translation on front side Traducción en inglés en el frente
000001
BMW
IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD
Este aviso se aplica a su vehículo, Campaña de retirada n.ᵒ nte delantero
**************************************************************************************************************
From: Broadcast Messaging System
To: DL-BMS_Message_Monitors
Subject: BMW Recall 23V-xxx: Front Passenger Air Bag
Date: Friday, January 27, 2023 1:06:55 PM Publish Date:
From: Expiration Date: January 27, 2023 Technical Service February 10, 2023 DCSnet Message
Urgent Subject: BMW Recall 23V-xxx: Front Passenger Air Bag
BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023. As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23. In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury. The remedy will be a software fix and it’s expected to be available sometime in February.
The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available.
Sincerely, Technical Service
Attachments: B650823 Recall Notice[1674839581186].pdf
B650823[1674839581186].pdf
B650823_23V-xyz-G70-FrontPassengerAirBag-FAQ-(27Jan2023)
[1674839581186].pdf B650823 Recall Notice[1674839581186].pdf B650823[1674839581186].pdf
B650823_23V-xyz-G70-FrontPassengerAirBag-FAQ-(27Jan2023) [1674839581186].pdf
Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW i, All Offering, All Region, All Areas, All Departments, All Personnel
senger Cars, CC-All BMW i CC-All 1/30/23, 8:14 AM 65 08 23_Recall 23V-xxx: Front Passenger Air Bag SIB 65 08 23
Recall 23V-xxx: Front Passenger Air Bag 2023-01-27 MODEL
E-Series Model Description Production Date
G70 760i xDrive & i7 xDrive60 July 4, 2022 – January 24, 2023 AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION
BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023. As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23. In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury. The remedy will be a software fix and it’s expected to be available sometime in February. The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Supporting Materials
picture_as_pdf B650823 Recall Notice.pdf
picture_as_pdf B650823_23V-xyz-G70-FrontPassengerAirBag-FAQ-(27Jan2023).pdf Copyright ©2023 BMW of North America, Inc.
about:blank 1/2 1/30/23, 8:14 AM 65 08 23_Recall 23V-xxx: Front Passenger Air Bag Copyright ©2023 BMW of North America, Inc.
about:blank 2/2 Attachment to B65 08 23 January 2023 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors
RE: Recall 23V-xxx: Front Passenger Air Bag – B65 08 23 BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023.
As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 08 23 January 2023
Safety Recall 23V-xyz
Front Passenger Air Bag Model Year 2023
BMW 7 Series, i7 – (Executive Lounge Seating Package)
Issue Date: 01/27/2023 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Model Year 2023 BMW 7 Series and i7 models (equipped with the Executive Lounge Seating Package) in the US are potentially affected. Q2. What is the specific issue?
In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury. Q3. Why are other models / vehicles not included in this Safety Recall?
This issue only affected BMW 7 Series and i7 with the Executive Lounge Seating Package. Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied?
Potentially affected vehicles will receive a software update for free and should take about one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-050
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC FEB 03, 2023 NHTSA Recall No. : 23V-050 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 397 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 BMW 760i xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Approximately 305 vehicles have been manufactured with front passenger seat electronic control unit software that may not recognize the seat position.
Basis for recall population determination: Vehicle assembly information and production configuration records were reviewed to determine the production date range of potentially affected vehicles. Recall component difference to non-recall component: The front passenger seat electronic control unit software may not recognize the seat position.
Production Dates : JUL 05, 2022 – JAN 24, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-050 Page 2 Vehicle 2 : 2023-2023 BMW i7 xDrive60 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : Approximately 92 vehicles have been manufactured with front passenger seat electronic control unit software that may not recognize the seat position. Basis for recall population determination: Vehicle assembly information and production configuration records were reviewed to determine the production date range of potentially affected vehicles. Recall component difference to non-recall component: The front passenger seat electronic control unit software may not recognize the seat position. Production Dates : JUL 04, 2022 – JAN 24, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : This safety recall involves the front passenger seat electronic control unit (ECU) software for vehicles equipped with the Executive Lounge Seating Package. Due to a software issue within the seat’s ECU, in certain seat monitoring conditions, the ECU may not recognize the seat position. If this occurs, an invalid seat position condition is communicated to the air bag and restraint system ECU, a failsafe mode will be set, and appropriate warning messages will be communicated to vehicle occupants. In the failsafe mode, the front passenger air bag, knee air bag, and active headrest will not deploy in a crash when warranted.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the front passenger air bag, knee air bag, and active headrest do not deploy in a crash when warranted, this could increase the risk of injury. Description of the Cause : NR Identification of Any Warning
that can Occur : A warning symbol, and a warning message, will be displayed in the instrument cluster. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-050 Page 3 Component Name 1 : Front Passenger Seat ECU Software Component Description : Front Passenger Seat ECU Software Component Part Number : N/A – software issue Supplier Identification : Component Manufacturer
Name : BMW AG Address : NR
NR
Country : NR Chronology :
On November 2, 2022, during a quality check at a vehicle assembly plant, it was noticed that a BMW 735i (EU/ ECE version) displayed an air bag system warning message. At that time, it was unclear as to why the message was being displayed. An engineering review was initiated. Vehicle systems information was examined in an attempt to identify if similar vehicle diagnostic information was present in similar conditions. This review identified four vehicles containing diagnostic information in which the air bag warning messages had been displayed. On November 17th, during an internal quality check, a BMW i7 (UN/ECE version) experienced a similar condition. Between December 2022 and January 2023, further analyses, including a review of vehicle electronic control unit (ECU) monitoring / diagnostic software and lab and road tests, were conducted. A review of vehicle assembly information, production system records, and vehicle build configuration specifications, including software coding levels was performed, in order to determine specific vehicle models and/or option packages that could potentially be affected. It was finally determined that, due to a software coding issue of the seat position ECU, certain ECU seat position monitoring routines could inadvertently not recognize the seat position and communicate an invalid seat position to the air bag and restraint system ECU, which would appropriately set a failsafe mode. Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles. On January 27, 2023, BMW decided to conduct a voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-050
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
related to this issue.
Description of Remedy : Description of Remedy Program : Potentially affected vehicles will be programmed with updated software.
Owners are planned to be notified by First Class mail and instructed to take their vehicle to an authorized BMW dealer to have the remedy performed for free. If this condition was noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre- notification remedy re Part 573.13 and Part 577.11 is not necessary.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recalled Component: Front Passenger Seat Electronic Control Unit Software – part number – N/A (software)
NR Recall Schedule :
Description of Recall Schedule : Notification to dealers is planned to begin and end on February 3, 2023. Notification to owners is planned to begin and end on March 28, 2023.
Planned Dealer Notification Date : FEB 03, 2023 – FEB 03, 2023
Planned Owner Notification Date : MAR 28, 2023 – MAR 28, 2023
* NR – Not Reported
SEOCONTENT-END