Recall 23V-050: Front Passenger Air Bag – 2023 BMW 7 Series, i7

SEOCONTENT-START

From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 23V-xxx: Front Passenger Air Bag Date: Friday, January 27, 2023 1:06:55 PM Publish Date: From: Expiration Date: January 27, 2023 Technical Service February 10, 2023 DCSnet Message Urgent Subject: BMW Recall 23V-xxx: Front Passenger Air Bag BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023. As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23. In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury. The remedy will be a software fix and it’s expected to be available sometime in February. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. Sincerely, Technical Service Attachments: B650823 Recall Notice[1674839581186].pdf B650823[1674839581186].pdf B650823_23V-xyz-G70-FrontPassengerAirBag-FAQ-(27Jan2023) [1674839581186].pdf B650823 Recall Notice[1674839581186].pdf B650823[1674839581186].pdf B650823_23V-xyz-G70-FrontPassengerAirBag-FAQ-(27Jan2023) [1674839581186].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW i, All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars, CC-All BMW i CC-All 1/30/23, 8:14 AM 65 08 23_Recall 23V-xxx: Front Passenger Air Bag about:blank 1/2 SIB 65 08 23 Recall 23V-xxx: Front Passenger Air Bag 2023-01-27 MODEL E-Series Model Description Production Date G70 760i xDrive & i7 xDrive60 July 4, 2022 – January 24, 2023 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023. As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23. In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury. The remedy will be a software fix and it’s expected to be available sometime in February. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. Supporting Materials picture_as_pdf B650823 Recall Notice.pdf picture_as_pdf B650823_23V-xyz-G70-FrontPassengerAirBag-FAQ-(27Jan2023).pdf Copyright ©2023 BMW of North America, Inc. 1/30/23, 8:14 AM 65 08 23_Recall 23V-xxx: Front Passenger Air Bag about:blank 2/2 Copyright ©2023 BMW of North America, Inc. Attachment to B65 08 23 January 2023 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors RE: Recall 23V-xxx: Front Passenger Air Bag – B65 08 23 BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023. As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 08 23 January 2023 Safety Recall 23V-xyz Front Passenger Air Bag Model Year 2023 BMW 7 Series, i7 – (Executive Lounge Seating Package) Issue Date: 01/27/2023 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Model Year 2023 BMW 7 Series and i7 models (equipped with the Executive Lounge Seating Package) in the US are potentially affected. Q2. What is the specific issue? In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury. Q3. Why are other models / vehicles not included in this Safety Recall? This issue only affected BMW 7 Series and i7 with the Executive Lounge Seating Package. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? Potentially affected vehicles will receive a software update for free and should take about one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-050 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : FEB 03, 2023 NHTSA Recall No. : 23V-050 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 397 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 BMW 760i xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 305 vehicles have been manufactured with front passenger seat electronic control unit software that may not recognize the seat position. Basis for recall population determination: Vehicle assembly information and production configuration records were reviewed to determine the production date range of potentially affected vehicles. Recall component difference to non-recall component: The front passenger seat electronic control unit software may not recognize the seat position. Production Dates : JUL 05, 2022 – JAN 24, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-050 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 BMW i7 xDrive60 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 92 vehicles have been manufactured with front passenger seat electronic control unit software that may not recognize the seat position. Basis for recall population determination: Vehicle assembly information and production configuration records were reviewed to determine the production date range of potentially affected vehicles. Recall component difference to non-recall component: The front passenger seat electronic control unit software may not recognize the seat position. Production Dates : JUL 04, 2022 – JAN 24, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : This safety recall involves the front passenger seat electronic control unit (ECU) software for vehicles equipped with the Executive Lounge Seating Package. Due to a software issue within the seat’s ECU, in certain seat monitoring conditions, the ECU may not recognize the seat position. If this occurs, an invalid seat position condition is communicated to the air bag and restraint system ECU, a failsafe mode will be set, and appropriate warning messages will be communicated to vehicle occupants. In the failsafe mode, the front passenger air bag, knee air bag, and active headrest will not deploy in a crash when warranted. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the front passenger air bag, knee air bag, and active headrest do not deploy in a crash when warranted, this could increase the risk of injury. Description of the Cause : NR Identification of Any Warning that can Occur : A warning symbol, and a warning message, will be displayed in the instrument cluster. Involved Components : Part 573 Safety Recall Report 23V-050 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Front Passenger Seat ECU Software Component Description : Front Passenger Seat ECU Software Component Part Number : N/A – software issue Supplier Identification : Component Manufacturer Name : BMW AG Address : NR NR Country : NR Chronology : On November 2, 2022, during a quality check at a vehicle assembly plant, it was noticed that a BMW 735i (EU/ ECE version) displayed an air bag system warning message. At that time, it was unclear as to why the message was being displayed. An engineering review was initiated. Vehicle systems information was examined in an attempt to identify if similar vehicle diagnostic information was present in similar conditions. This review identified four vehicles containing diagnostic information in which the air bag warning messages had been displayed. On November 17th, during an internal quality check, a BMW i7 (UN/ECE version) experienced a similar condition. Between December 2022 and January 2023, further analyses, including a review of vehicle electronic control unit (ECU) monitoring / diagnostic software and lab and road tests, were conducted. A review of vehicle assembly information, production system records, and vehicle build configuration specifications, including software coding levels was performed, in order to determine specific vehicle models and/or option packages that could potentially be affected. It was finally determined that, due to a software coding issue of the seat position ECU, certain ECU seat position monitoring routines could inadvertently not recognize the seat position and communicate an invalid seat position to the air bag and restraint system ECU, which would appropriately set a failsafe mode. Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles. On January 27, 2023, BMW decided to conduct a voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be Part 573 Safety Recall Report 23V-050 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 related to this issue. Description of Remedy : Description of Remedy Program : Potentially affected vehicles will be programmed with updated software. Owners are planned to be notified by First Class mail and instructed to take their vehicle to an authorized BMW dealer to have the remedy performed for free. If this condition was noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a prenotification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recalled Component: Front Passenger Seat Electronic Control Unit Software – part number – N/A (software) Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is planned to begin and end on February 3, 2023. Notification to owners is planned to begin and end on March 28, 2023. Planned Dealer Notification Date : FEB 03, 2023 – FEB 03, 2023 Planned Owner Notification Date : MAR 28, 2023 – MAR 28, 2023 * NR – Not Reported

**************************************************************************************************************

2/8/23, 6:05 PM 65 08 23_RECALL 23V-050: FRONT PASSENGER AIR BAG about:blank 1/5 SIB 65 08 23 RECALL 23V-050: FRONT PASSENGER AIR BAG 2023-02-08 This Service Information Bulletin (Revision 1) replaces SI B65 08 23 dated January 2023. What’s New (Specific text highlighted): Cause, Correction, Procedure, Parts and Claim information added ☒ THIS REPAIR IS MOBILE FRIENDLY MODEL E-Series Model Description Production Date G70 760i xDrive, i7 xDrive60 (Battery Electric Vehicle) Sedan July 4, 2022 – January 24, 2023 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023. As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23. In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury. The remedy will be a software fix with estimated availability during February. The Recall Notice and Q&A have been attached for further information. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. CAUSE Unfavorable software settings in the Air Bag Module (ACSM). CORRECTION Update the software in the ACSM. PROCEDURE 1. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT/AWP (Aftersales Workplace) applications. If needed, use the latest ISTA to work through test modules. Copyright ©2023 BMW of North America, Inc. 2/8/23, 6:05 PM 65 08 23_RECALL 23V-050: FRONT PASSENGER AIR BAG about:blank 2/5 2. Is the current vehicle integration level: Model Integration level G70 Lower than G070-22-11-564 YES: Proceed to Step 3 NO: No further action necessary 3. Program the vehicle using ISTA 4.39.36 or higher (released February 8, 2023). Model Target integration level G70 G070-22-11-564 or higher Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Depending on the rework list, carry out a vehicle test and delete the fault memory, if required. Always connect a BMW-approved battery charger/power supply (SI B04 23 10). For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. PARTS INFORMATION Parts replacement will not provide a solution. CLAIM INFORMATION During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies. Defect Code: 0061460700 — Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 73 823 Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) 8 FRU Or: # 2 00 73 824 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is 1 FRU Copyright ©2023 BMW of North America, Inc. 2/8/23, 6:05 PM 65 08 23_RECALL 23V-050: FRONT PASSENGER AIR BAG about:blank 3/5 already at the specified Target integration level or higher, no repair is necessary) Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 3 00 73 239 Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) 9 FRU Or: # 4 00 73 240 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 08 23 WP 1), unless otherwise required by State law. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. Copyright ©2023 BMW of North America, Inc. 2/8/23, 6:05 PM 65 08 23_RECALL 23V-050: FRONT PASSENGER AIR BAG about:blank 4/5 FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B650823 Recall Notice.pdf picture_as_pdf B650823_23V-050-G70-FrontPassengerAirBag-FAQ-(27Jan2023).pdf Copyright ©2023 BMW of North America, Inc. 2/8/23, 6:05 PM 65 08 23_RECALL 23V-050: FRONT PASSENGER AIR BAG about:blank 5/5 Copyright ©2023 BMW of North America, Inc. Attachment to B65 08 23 January 2023 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors RE: Recall 23V-050: Front Passenger Air Bag – B65 08 23 BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023. As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall. This bulletin replaces Delivery Stop bulletin B52 02 23. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 08 23 January 2023 Safety Recall 23V-050 Front Passenger Air Bag Model Year 2023 BMW 7 Series, i7 – (Executive Lounge Seating Package) Issue Date: 01/27/2023 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Model Year 2023 BMW 7 Series and i7 models (equipped with the Executive Lounge Seating Package) in the US are potentially affected. Q2. What is the specific issue? In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position. As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury. Q3. Why are other models / vehicles not included in this Safety Recall? This issue only affected BMW 7 Series and i7 with the Executive Lounge Seating Package. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? Potentially affected vehicles will receive a software update for free and should take about one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

**************************************************************************************************************

SEOCONTENT-END