Recall 23V-050: Front Passenger Air Bag – 2023 BMW 7 Series, i7

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February 3, 2023 NHTSA CAMPAIGN NUMBER: 23V050000

Disabled Front Passenger Air Bags

A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 23V050

Manufacturer BMW of North America, LLC

Components AIR BAGS, SEATS

Potential Number of Units Affected 397

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.

 

Remedy

Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 65 08 23
2023-02-08

RECALL 23V-050: FRONT PASSENGER AIR BAG

This Service Information Bulletin (Revision 1) replaces SI B65 08 23 dated January 2023.

 

What’s New (Specific text highlighted):

  • Cause, Correction, Procedure, Parts and Claim information added
THIS REPAIR IS MOBILE FRIENDLY

 

MODEL

E-Series Model Description Production Date
G70 760i xDrive, i7 xDrive60 (Battery Electric Vehicle) Sedan July 4, 2022 – January 24, 2023

 

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible.  You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

 

SITUATION

BMW AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023.

As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall.  This bulletin replaces Delivery Stop bulletin B52 02 23.

In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position.  As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury.

The remedy will be a software fix with estimated availability during February.

The Recall Notice and Q&A have been attached for further information.

Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. 

 

CAUSE

Unfavorable software settings in the Air Bag Module (ACSM).

 

CORRECTION

Update the software in the ACSM.

 

PROCEDURE

  1. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT/AWP (Aftersales Workplace) applications. If needed, use the latest ISTA to work through test modules.

 

  1. Is the current vehicle integration level:

 

YES: Proceed to Step 3

NO: No further action necessary

 

  1. Program the vehicle using ISTA 4.39.36 or higher (released February 8, 2023).

 

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

 

Depending on the rework list, carry out a vehicle test and delete the fault memory, if required.

 

Always connect a BMW-approved battery charger/power supply (SI B04 23 10).

 

For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.

 

PARTS INFORMATION

Parts replacement will not provide a solution.

 


Safety Recall
23V-050
Front Passenger Air Bag
Model Year 2023
BMW 7 Series, i7 – (Executive Lounge Seating Package)
Issue Date:  01/27/2023

 

Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

Model Year 2023 BMW 7 Series and i7 models (equipped with the Executive Lounge Seating Package) in the US are potentially affected.

 

Q2. What is the specific issue?

In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position.  As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury.

 

Q3. Why are other models / vehicles not included in this Safety Recall?

This issue only affected BMW 7 Series and i7 with the Executive Lounge Seating Package.

 

Q4. Can I continue to drive my vehicle?

Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through its quality control procedures.

 

Q6. How will I be informed of this Safety Recall?

Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.

To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free and will give them access to other information specific for their BMW vehicle.  Alternatively,  owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”.

 

Q7. How will my vehicle be remedied?

Potentially affected vehicles will receive a software update for free and should take about one hour.

 

Q8. Do I have to wait for BMW to contact me to have the remedy performed?

Yes.  We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available.  For the latest updates to this recall, please visit bmwusa.com/recall.

 


Chronology :

On November 2, 2022, during a quality check at a vehicle assembly plant, it was noticed that a BMW 735i (EU/ECE version) displayed an air bag system warning message. At that time, it was unclear as to why the message was being displayed. An engineering review was initiated.

Vehicle systems information was examined in an attempt to identify if similar vehicle diagnostic information was present in similar conditions. This review identified four vehicles containing diagnostic information in which the air bag warning messages had been displayed.

On November 17th, during an internal quality check, a BMW i7 (UN/ECE version) experienced a similar condition.

Between December 2022 and January 2023, further analyses, including a review of vehicle electronic control unit (ECU) monitoring / diagnostic software and lab and road tests, were conducted. A review of vehicle assembly information, production system records, and vehicle build configuration specifications, including software coding levels was performed, in order to determine specific vehicle models and/or option packages that could potentially be affected.

It was finally determined that, due to a software coding issue of the seat position ECU, certain ECU seat position monitoring routines could inadvertently not recognize the seat position and communicate an invalid seat position to the air bag and restraint system ECU, which would appropriately set a failsafe mode.

Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles.

On January 27, 2023, BMW decided to conduct a voluntary safety recall.

BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
BMW 760I 2023
BMW I7 2023

 


9 Associated Documents

Defect Notice 573 Report

RCLRPT-23V050-8942.PDF 215.92KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 23V-xxx: Front Passenger Air Bag

RCMN-23V050-6340.pdf 273.566KB

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Recall Acknowledgement

RCAK-23V050-7509.pdf 645.224KB

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Remedy Instructions and TSB

RCRIT-23V050-1350.pdf 239.066KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V050-1853.pdf 645.321KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-23V050-3460.PDF 211.13KB

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Miscellaneous Document – Front Passenger Air Bag In-Car / In-App Communication – Safety Recall Reminder

RMISC-23V050-0745.pdf 58.408KB

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Recall Quarterly Report #2, 2023-2

RCLQRT-23V050-3731.PDF 211.23KB

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Recall Quarterly Report #3, 2023-3

RCLQRT-23V050-3787.PDF 211.451KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V050&docType=RCL

 


 

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  • 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
  • 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
  • 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
  • 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
  • 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.

Last update on 2024-05-16 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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