Valet Parking Mode – 2022-2023 BMW iX, i4

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July 7, 2022 NHTSA CAMPAIGN NUMBER: 22V483000

Center Display Missing Information/FMVSS 101

A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.

 

NHTSA Campaign Number: 22V483

Manufacturer BMW of North America, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 6,930

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”

 

Remedy

Dealers will update the display’s head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 65 08 22
2022-07-18

RECALL 22V-483: VALET PARKING MODE

What’s New (Specific text highlighted):

  • Cause
  • Correction
  • Procedure
  • Claim Information

 

MODEL

E-Series Model Description Production Date
G26 BEV i4 Gran Coupe October 14, 2021 – July 1, 2022

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 BMW i4 Gran Coupe vehicles that were produced between November 11, 2021 and June 28, 2022.

When in Valet Parking Mode, warning messages may not be displayed in the CID (Central Information Display). As a result, there is potential non-compliance with a Federal requirement.

The Recall Notice and Q&A have been attached for further information.

 

CAUSE

Software error in the MGU (Media Graphics Unit).

 

CORRECTION

Program the vehicle to S18A-22-07-520 or higher.

 

PROCEDURE

  1. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT application. If needed, use the latest ISTA to work through test modules.

 

  1. Is the current vehicle integration level:
Model Integration level
G26 BEV Lower than S18A-22-07-520

YES: Proceed to Step 3

NO: No further action necessary

 

  1. Program the vehicle using ISTA 4.36.2x or higher (released July 18, 2022).
Model Integration level
G26 BEV S18A-22-07-520 or higher

 

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

 

  1. Did the vehicle program correctly the first time?

YES: No further action necessary

NO: Program the vehicle a 2 time and claim WP #2 or #5.

 

Always connect a BMW-approved battery charger/power supply (SI B04 23 10).

 

For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.

 


SIB 65 07 22
2022-07-25

RECALL 22V-483: VALET PARKING MODE

What’s New (Specific text highlighted):

  • Recall # added to SIB title
  • Cause
  • Correction
  • Procedure
  • Claim Information

 

MODEL

E-Series Model Description Production Date
I20 iX Sports Activity Vehicle October 14, 2021 – July 1, 2022

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 – 2023 BMW iX SAV vehicles that were produced between October 14, 2021 and July 1, 2022.

When in Valet Parking Mode, warning messages may not be displayed in the CID (Central Information Display) .  As a result, there is potential non-compliance with a Federal requirement.

The Recall Notice and Q&A have been attached for further information.

 

CAUSE

Software error in the MGU (Media Graphics Unit).

 

CORRECTION

Program the vehicle to I020-22-07-520 or higher.

 

PROCEDURE

  1. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT application. If needed, use the latest ISTA to work through test modules.
  2. Is the current vehicle integration level:
Model Target integration level
I20 Lower than I020-22-07-520

YES: Proceed to Step 3

NO: No further action necessary

 

  1. Program the vehicle using ISTA 4.36.3x or higher (estimated release July 28, 2022, pending verification).
Model Target integration level
I20 I020-22-07-520 or higher

 

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

  1. Did the vehicle program correctly the first time?

YES: No further action necessary

NO: Program the vehicle a 2nd time5.

 

Always connect a BMW-approved battery charger/power supply (SI B04 23 10).

The following are known issues that might occur during programming:

  1. Fault code “7E0503 UCAP, secure Ethernet communication: No connection established with MPAD” cannot be deleted.

The fault can be deleted after a vehicle sleep cycle

  1. When programming vehicles with ADCAM low (without SA 5AU) the Automatic control unit validation might fail.
  • Follow the attached procedure “ADCAM Low Validation Procedure”.
  • Note: INFO123825 will show open on your VIN if it has ADCAM Low.  It may still show open up to a week after you’ve done the procedure.
  1. Automatic Secure Token (LCS) – Download not possible or failed message appears.
  • Go to “Vehicle modifications” > “immediate measures” > select: “Activate customer functions”. This retries the Activation (SFA) Tokens and synchronizes them.
  • If this does not work, follow the instructions to download and request the token manually and send them to Technical Support for a response token generation.

For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.

 


Non-Compliance Recall
22V-483
Program Control Units
Model Year 2022-2023 BMW iX, i4
Issue Date: 07/05/2022

 

Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall? Model Year 2022-2023 BMW iX and i4 models in the US are potentially affected.

 

Q2. What is the specific issue?

During supplier production, instrument cluster control unit software may not have been programmed to specifications. As a result, only in Valet Parking Mode, the instrument cluster may not display certain warning messages, and therefore may not meet a Federal requirement.

[Note:  In Valet Parking Mode, it is not possible to change vehicle settings via iDrive.  Personal data cannot be displayed.  The volume of the audio system is limited.  Certain settings in the driving modes are limited.]

 

Q3. Why are other models / vehicles not included in this Non-Compliance Recall?

Other models have different instrument cluster control unit software programmed to specifications.

 

Q4. Can I continue to drive my vehicle?

Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through its quality control procedures.

 

Q6. How will I be informed of this Non-Compliance Recall?

Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.

To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”.

 

Q7. How will my vehicle be remedied?

The instrument cluster control unit will be reprogrammed for free and will take approximately one hour.

 

Q8. Do I have to wait for BMW to contact me to have the remedy performed?

Yes.  We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available.  For the latest updates to this recall, please visit bmwusa.com/recall.

 


Chronology :

On May 3, 2022, during a quality check at a vehicle assembly plant, BMW became aware of a potential issue involving illumination of warning messages in the Central Information Display (CID) when the vehicle was placed in Valet Parking Mode. An engineering review was initiated.

Vehicle build configurations, packages/options, and other design features were evaluated. Regulatory requirements were examined which included an assessment and comparison between world-wide and USspecific details. Other vehicle types, which were thought to have a production release involving the specific software configuration, were examined.

The engineering analyses included an evaluation of Head Unit software functionality, when the vehicle was in normal operating mode, and when the vehicle was placed in Valet Parking Mode. Analyses were conducted to determine the root cause which eventually led to the determination that a programming/coding issue had occurred potentially affecting display of certain warning messages in the CID when the vehicle was placed in Valet Parking Mode.

Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles.

On June 29, 2022, BMW decided to conduct a voluntary non-compliance recall.

BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue.

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
BMW I4 2022
BMW IX 2022-2023

 


10 Associated Documents

Recall 573 Report

RCLRPT-22V483-2808.PDF 215.57KB

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Manufacturer Notices(to Dealers,etc) – BMW Recall 22V-xxx: Valet Parking Mode BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 – 2023 BMW iX SAV and i4 Gran Coupe vehicles that were produced between October 14, 2021 and July 1, 2022

RCMN-22V483-7112.pdf 305.53KB

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Manufacturer Notices(to Dealers,etc) – BMW Recall 22V-xxx: Valet Parking Mode BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 – 2023 BMW iX SAV and i4 Gran Coupe vehicles that were produced between October 14, 2021 and July 1, 2022.

RCMN-22V483-9955.pdf 327.024KB

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Recall Acknowledgement

RCAK-22V483-3868.pdf 697.669KB

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Remedy Instructions and TSB

RCRIT-22V483-7158.pdf 229.072KB

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Remedy Instructions and TSB

RCRIT-22V483-2530.pdf 236.967KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V483-5402.pdf 715.409KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V483-2280.PDF 211.137KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V483-1551.PDF 211.234KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V483-4200.PDF 211.322KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V483&docType=RCL

 


 

BMW Diagnostic & Reprogramming

Introduction

The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:

 

ISTA Diagnosis Application

Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).

  • Fault Code Diagnosis
  • Test Plans
  • Repair Instructions (E30 or higher)
  • Technical Data
  • Wiring diagrams

 

Web ISTA Information Application

WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.

  • Repair Instructions (E30 or higher)
  • Technical Data
  • Tightening torques
  • Wiring diagrams

 

You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.

 

ISTA/P Online - Control Module Reprogramming

With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming.  For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.

 

What is needed to diagnose and program with the BMW OSS?

The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".

Valet Parking Mode - 2022-2023 BMW iX, i4 | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
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Valet Parking Mode - 2022-2023 BMW iX, i4 | small light MAXIFLASH PRO (ALT-MF2534)
Valet Parking Mode - 2022-2023 BMW iX, i4 | small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool

 

Note

Connection to OSS works only on PCs where no proxy connections are used.

For information about vehicle reprogramming and diagnostics using J2534 click here.

 


 

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Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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