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February 8, 2021 NHTSA CAMPAIGN NUMBER: 21V060000
A fuel leak, in the presence of an ignition source, may result in a fire.
NHTSA Campaign Number: 21V060
Manufacturer BMW of North America, LLC
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 20,963
Summary
BMW of North America, LLC (BMW
) is recalling certain 2011-2014 S 1000 RR/R/ HP4, R 1200 GS/GS Adventure/R/RT, K 1300 S, K 1600 GT/GTL/GTL Exclusive and 2014 R nine T motorcycles. The fuel pump, and auxiliary fuel pump in certain models, may crack and leak fuel during vehicle operation.
Remedy
BMW will notify owners, and dealers will replace the fuel pump, free of charge. The recall began March 17, 2021. Owners may contact BMW
customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW Motorcycle has a Recall
Recall 21V-060 Fuel Pump 2011-2014 Model Years
R1200 / K1200/1300/1600, S1000RR, and HP4 models
BMW Motorrad is announcing a Safety Recall (21V-060) for Model Year 2011-2014 BMW
R1200 / K1200/1300/1600, S1000RR, and HP4 models in the US.
During supplier production of the fuel pump, a support ring was installed on the fuel pump flange at the location of the quick connector using a pneumatic fastening tool. Over time, cracks could start to form at this location and propagate. Eventually, this could lead to a small leak during operation.
Customers will be informed of the recall by BMW Motorrad USA through first class mail beginning this month. Affected vehicles have been flagged with campaign 0000163900 in AIR. Please note other BMW
system may take 24-48hrs to update.
A Service Information Bulletin is currently under development and will be released at the end of the week. A Q&A customer document has been attached for your reference when responding to customer questions.
NHTSA Statement
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any used vehicles in your inventory subject to a safety recall until the repair is completed.
21V-060-FAQ.pdf
Aftersales, Motorrad Dealer Direct, Recalls
Fuel Pump
Safety Recall 21V-060
Model Year 2011-2014
BMW R1200 / R nine T / K1300/1600 / S1000R/RR / HP4
Q1. Which BMW models in the US are potentially affected by this Safety Recall?
Certain Model Year 2011-2014 BMW R1200 / K1300/1600, S1000R/RR, and HP4 models are potentially affected.
Q2. What is the specific issue?
Potentially affected motorcycles contain a fuel pump of a certain design that, over time, could start to develop a fuel leak.
Q3. What can happen as a result of this issue?
A fuel leak, in the presence of an ignition source, could lead to a fire.
Q4. Can I continue to ride my motorcycle?
Yes. However, when you receive a letter via First Class mail from BMW informing you that the remedy for this Safety Recall is available, please contact an authorized BMW
motorcycle dealer to have this performed as soon as possible. If you are not the only rider of this motorcycle, please advise all other riders of this important information.
Q5. How did BMW become aware of this issue?
BMW became aware of this issue through its quality control procedures.
Q6. Why are other BMW motorcycles not included in this Safety Recall? Other motorcycles were equipped with a fuel pump of a different design.
Q7. Can I determine if this issue exists on my motorcycle?
If your motorcycle is experiencing a fuel leak, it may be experiencing this issue.
Q8. How will my motorcycle be repaired?
The fuel pump will be replaced by an improved version.
Q9. How will I be informed of this Safety Recall?
Letters are planned to be sent to affected owners beginning mid March via First Class mail advising them of this Safety Recall and, if the remedy is available, requesting them to schedule an appointment with an authorized BMW Motorcycle dealer to have this Safety Recall performed. If the remedy is not available, owners will be mailed a second letter when the remedy is available. Please visit www.bmwmotorcycles.com/dealer to locate an authorized BMW
Motorcycle dealer.
Q10. How long will the repair take?
The remedy will be performed at no charge to the customer, and take approximately one hour. Additional time may be necessary for drop-off and pick-up of the motorcycle.
Q11. Do I have to wait for my letter in order to have my motorcycle serviced?
Yes. BMW is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting owners to schedule an appointment with an authorized BMW
Motorcycle dealer to have this important Safety Recall performed. Please visit www.bmwmotorcycles.com/recall for the latest updates to this Safety Recall.
SIB 16 01 21
2021-03-18
RECALL 21V-060 FUEL PUMP REPLACEMENT
MODEL
Model | Trade Designation | Production Date |
K21 | R nine T | 2013-2014 |
K25 | R 1200 GS, R 1200 GS Adventure | 2011-2013 |
K26 | R 1200 RT | 2011-2014 |
K27 | R 1200 R | 2011-2014 |
K40 | K 1300 S | 2011-2014 |
K42 | HP4 | 2012-2014 |
K46 | S 1000 RR | 2011-2014 |
K47 | S 1000 R | 2013-2014 |
K48 | K 1600 GT, K 1600 GTL, K 1600 GTL Exclusive | 2011-2014 |
The affected vehicles have been marked with campaign number 0000163900 in AIR.
In order to determine if a specific vehicle is affected by this campaign it will be necessary to verify the vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is always the recommended method for determining open campaigns and vehicle stops.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.
SITUATION
In rare cases, a leak with fuel odor may occur from the fuel-pump and, on applicable models, the auxiliary fuel pump.
Letters are being mailed to owners via First Class mail advising them of this recall and asking them to schedule an appointment with an authorized BMW Motorrad dealer to have the fuel pump(s) replaced.
CORRECTION
The fuel pump will be replaced along with the auxiliary pump, if applicable.
PROCEDURE
Replace the fuel pump(s) using repair instructions in AIR applicable to the given motorcycle.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in ETK which takes into account specific equipment and/or options.
Additional parts like gaskets, hardware and chemicals may be required for the complete repair.
Part Numbers for All Motorcycles EXCEPT: R 1200 GS Adventure, K25/32:
16 14 – — — | Fuel-pump unit (part number, see Electronic Parts Catalogue) |
16 11 – — — | Seal (part number, see Electronic Parts Catalogue) |
16 14 7 722 876 | Shaped seal |
16 12 1 176 918 | Hose clamp (if required) |
Part Numbers for R 1200 GS Adventure, K25/32 ONLY
16 14 7 708 047 | Fuel-pump unit |
16 11 7 705 637 | Flange |
16 11 7 677 883 | Seal (QTY: 2) |
16 14 7 722 876 | Shaped seal |
0524-S1000RR
00 60 386 Replacing fuel-pump unit
Additional work: 46 52 510 Removing and installing the rear-wheel stand special tool (motorcycles without centre stand)
1
Removing front seat
- Push front seat (1) to one side by applying pressure to the seat surface as shown (arrows).
- Remove screws (2).
- Push front seat (1) forward and lift it at the rear to remove. Take care not to allow screws (2) to scratch trim panel (3).
2
Removing complete cover of fuel tank
- Remove screws (1) on left and right and screw (2).
- Remove screws (3) together with washers (4) on left and right.
- Remove complete cover (5), noting holders (6) on left and right.
3
Removing fuel tank
- Pull off hoses (1) and (2).
- Remove screws (3) with thrust pieces (4) on the left and right.
- Remove screw with contact disc (5).
- Lift the fuel tank (1).
- Disconnect plug connection (2) for electric fuel pump and plug connection (3) for fuel level sensor.
- Press open the lock of the fuel delivery line (Arrow) and disconnect fuel delivery line (4).
- Remove fuel tank (1).
- When setting down the fuel tank, make sure that the weight is not applied to the fuel pump.
- The connector of the fuel pump is protected against damage.
4
Draining fuel tank
WARNING
Fuel is highly flammable and hazardous to health
Risk of fire, risk of damage to health
- Comply with the safety regulations.
- Drain the fuel tank, using the commercially available special tool.
5
Removing fuel-pump unit
- Remove screws (1) and remove pressure plate (2).
- By holding the lug (3), carefully ease the fuel-pump unit out of the fuel tank.
- Remove fuel-pump unit (1) with gasket (2) from the fuel tank, making sure that intake strainer (3) does not catch in the fuel tank and suffer damage.
- Disconnect plug (4) for the lever-type sensor.
- Remove fuel-pump unit (1).
6
Removing electronic fuel pump
- Remove screws (1).
- Slightly lift electronics module (2) and disconnect plug (3) for the fuel pump.
- Remove electronics module (2) with gasket (4).
7
Installing electronic fuel pump
Checking electrical contacts
- When installing parts that were in use beforehand, check the condition of the electrical contacts.
Check
- Check the electrical contacts of the plug of the fuel-pump electronics.
Result
- Significant signs of corrosion on the contacts.
Measure
- Replace the fuelpump electronics.
Check
- Check the electrical contacts of the fuel-pump unit
Result
- Significant signs of corrosion on the contacts.
Measure
- Replacing fuel-pump unit
- Remove all traces of water or moisture inside the cavity and on the plugs.
- Check gasket (4) for damage; replace the gasket if damaged or swollen.
- Lubricate gasket (4) thinly.
Care products | |
Rubber care product | 83 12 0 397 018 |
- Position gasket (4) on electronics module (2).
- Connect plug (3) for the fuel pump.
- Carefully install electronics module (2), making sure that seal (4) is correctly seated.
- Press electronics module (2) with gasket (4) all the way into the pump flange, taking care to keep the module square in its recess in the process.
- Engage screws (1) and tighten uniformly.
8
Installing fuel-pump unit
- Check ring (2) for damage; replace if necessary. Slip seal (2) onto fuel-pump unit (1).
- Install fuel-pump unit (1).
- Connect plug (4) for the lever-type sensor.
- Install fuel-pump unit (1) with gasket (2) in the fuel tank, making sure that intake strainer (3) does not catch on the fuel tank and that gasket (2) is not damaged.
- By holding the lug (3), carefully press the fuel-pump unit into the fuel tank.
- Hold pressure plate (2) in position, making sure that the recesses (arrows) are aligned.
- Install screws (1).
Tightening torques | ||
Fuel pump to fuel tank | ||
M5 x 20 | 5 Nm |
9
Installing fuel tank
- Check O-ring of fuel delivery line (1) for damage; replace if necessary.
- When installing the fuel tank, make sure that spacer buffers (1) are seated in the guide of the fuel tank (Arrows).
- Position fuel tank (1).
ATTENTION
Application of force to close locked quick-action coup- lings
Leak due to damaged O-rings
- Close the quick-action coupling of the fuel line only with the latch open/pressed.
- Press open the lock for the fuel delivery line (Arrow) and push fuel delivery line (4) into the bush with slight pressure. Release the latch and check that the delivery line is correctly seated.
- Connect plug connection (2) for electric fuel pump and plug connection (3) for fuel level sensor.
- Install fuel tank (1).
- Install bolt with contact disc (5).
Tightening torques | ||
Fuel tank to retaining bridge, rear | ||
M6 x 115 | 5 Nm |
- Install screws (3) with thrust pieces (4) on the left and right.
Tightening torques | ||
Fuel tank, front, to frame | ||
M6 x 40 | 5 Nm |
- Push hoses (1) and (2) on.
10
Installing complete cover of fuel tank
- Install complete cover (5), noting holders (6) on left and right.
- Install screws (3) together with washers (4) on left and right.
- Install screws (1) on left and right and screw (2).
11
Connecting BMW Motorrad diagnostic system to vehicle
- Connect the BMW
Motorrad battery charger.
NOTICE
When carrying out diagnosis and programming, use a battery charger with 30 A approved by BMW Motorrad that ensures an on-board system voltage of 13 V.
- Disengage diagnosis plug (1) from holder (2) and re- move protective cap (3).
- Connect diagnosis connector (1) to connecting cable (4) for the diagnostic system.
NOTICE
See the information about the BMW Motorrad diagnostic system for all further instructions.
12
Reading fault memory with BMW Motorrad diagnostic system and resetting adaptation values
NOTICE
When working with the BMW Motorrad diagnostic system, always follow the instructions it issues.
- Read out the fault memory.
- Perform all requisite repair work.
- Reset the adaptation values.
- Adaptation group in ISTA process “Read/reset adaptation values”:
- Mixture preparation
13
Disconnecting BMW Motorrad diagnostic system from motorcycle
- Close all diagnostic programs and switch off the ignition.
- Disconnect the BMW
Motorrad diagnostic system from the motorcycle and screw the cap onto the diagnosis plug.
- Disconnect the BMW
Motorrad battery charger from the motorcycle.
14
Installing front seat
- Insert front seat (1) at the front and engage it with seat tray (4) in tank bracket (5).
- Push front seat (1) forward and lower it at the rear to install. Take care not to allow screws (2) to scratch trim panel (3).
- Push front seat (1) to one side by applying pressure to the seat surface as shown (arrows).
- Carefully engage screws (2) and install.
Tightening torques | ||
Front seat to rear frame | ||
M5 | 3 Nm |
15
Filling fuel tank
WARNING
Fuel is highly flammable and hazardous to health
Risk of fire, risk of damage to health Comply with the safety regulations.
Fill the fuel tank with fuel.
Technical data | |||
Recommended fuel grade | Super unleaded max. 10 % ethanol, E10 95 ROZ/ RON 89 AKI | ||
Usable fuel capacity | approx. 17.5 l | ||
Fuel reserve | approx. 4 l |
16
Final check of work performed
- Check the following:
- The work as performed achieved the intended purpose.
- All reservoirs and containers have been filled and all fluids and lubricants are at their correct levels.
- All threaded fasteners released beforehand have been correctly retightened.
- The fuel system is free of leaks.
- The lights and signalling equipment are fully operational and the vehicle is roadworthy.
- The brake pads of the front and rear brakes are bedded against the brake discs.
Function test, engine start suppression
Check
- Set kill switch to “ON” position.
- Select neutral.
- Switch on the ignition.
- Neutral status indicator light “N” shows.
- Select a gear.
- Neutral status indicator light “N” goes out.
- Press the starter button.
- Starter does not operate.
- Extend the side stand.
- Pull the clutch lever.
- Press the starter button.
- Starter does not operate.
- Retract the side stand.
- Press the starter button without releasing the clutch lever.
- Starter operates.
Result
Not all test steps completed successfully.
Measure
Check the appropriate parts with the BMW Motorrad diagnostic system.
0470-R1200GSAdventure
00 60 387 Replacing both fuel-pump units
1
Draining fuel tank
WARNING
Fuel is highly flammable and hazardous to health
Risk of fire, risk of damage to health
- Comply with the safety regulations.
- Drain the fuel tank, using the commercially available special tool.
2
Removing front and rear seats
3
Removing left side cover
- Unclip side cover (1) from the holders (arrows) and remove.
4
Remove the right side cover
- Remove screw (1).
- Unclip side cover (2) from the holders (arrows) and re- move.
5
Removing side panels
- Remove screws (1) and (2).
- Remove side panels (3).
6
Removing fuel tank
- Remove screws (1) on left and right.
WARNING
Fuel is highly flammable and hazardous to health
Risk of fire, risk of damage to health
- Comply with the safety regulations.
- Disconnect fuel delivery line (2).
- Disconnect connector of electric fuel pump (3) and fuel level sensor (4).
- Disconnect fuel return line (5).
- Remove screws (6) with washers (7) and rubber washers (8) on the left and right.
- Lift the fuel tank.
Removing intake air pipe
- Disengage retainer (1) by pressing at rear and remove.
- Pull the locator (arrow) to the side and out of the rubber sleeve and remove intake air pipe (2).
- Lift the fuel tank and carefully slide the tank slightly to the rear.
7
Removing fuel-pump unit
Remove union nut (1) with pin wrench (16 1 021).
ATTENTION
Removal of the fuel-pump unit not in compliance with correct procedure (e.g. prying out with screwdriver)
Leak due to damage to the sealing lip of the flange
- Pull to remove the fuel-pump unit.
- Slightly pull out fuel-pump unit (2).
- Disconnect plug (3).
- Remove fuel-pump unit (2) with sealing ring (4).
-
- with version of September 2010CST
- Remove union nut (1) with pin wrench (16 1 021).
ATTENTION
Removal of the fuel-pump unit not in compliance with correct procedure (e.g. prying out with screwdriver)
Leak due to damage to the sealing lip of the flange
- Pull to remove the fuel-pump unit.
- Remove fuel-pump unit (2) with sealing ring (3).
8
Removing fuel-pump electronics
- Remove screws (2).
- Slightly lift electronics module (1) and disconnect plug (3).
- Remove electronics module with gasket (4).
9
Installing fuel-pump electronics
Check
- Check the electrical contacts of plug (3) and its socket (5).
Result
Significant signs of corrosion on the contacts.
Measure
- Replace the fuel-pump electronics or the fuel-pump unit.
- Remove water or moisture, if present.
- Check gasket (4) for damage. Replace the gasket if it is swollen or damaged.
- Lubricate gasket (4) thinly.
Care products | |
Rubber care product | 83 12 0 397 018 |
- Position gasket (4) on electronics module (1).
- Connect plug (3).
- Press electronics module (1) with gasket (4) all the way into the pump flange, taking care to keep the module square in its recess in the process.
- Engage screws (2) and tighten uniformly.
10
Removing sucking jet pump unit
- Remove union nut (1) with pin wrench (16 1 021).
ATTENTION
Removal of the fuel-pump unit not in compliance with correct procedure (e.g. prying out with screwdriver)
Leak due to damage to the sealing lip of the flange
- Pull to remove the fuel-pump unit.
- Slightly pull out sucking jet pump unit (2).
- Open the retainer (arrow), remove flange (4) with sealing ring (3).
- Remove sucking jet pump (5) complete with delivery hose (6).
11
Installing sucking jet pump unit
- Install sucking jet pump (5) with delivery hose (6), making sure that the routing is correct.
- Check the sealing face of flange (4) for damage, paying particular attention to the sealing lip. Always replace the flange if the sealing face shows signs of damage.
- Check sealing ring (3) for damage; replace if necessary.
- Seat sealing ring (3) in the fuel tank and lubricate the ring’s contact face with the fuel-pump unit.
Installation tool | |
Tyre-fitting paste | 81 22 0 433 046 |
- Position the sucking jet pump on flange (4).
- The locking device (arrow) engages.
- Carefully introduce pump unit (2) into the fuel tank, making sure that sealing ring (3) is correctly seated (visible round the entire circumference).
- Install union nut (1) with pin wrench (16 1 021). Make sure that the retaining ring does not turn during this process, and that its lugs (7) remain in position in the corresponding recesses.
Tightening torques | ||
Fuel pump to fuel tank | ||
Union nut | 35 Nm |
12
Installing fuel-pump unit
- Check the sealing face of fuel-pump unit (2) for dam- age, paying particular attention to the sealing lip. Always replace the flange if the sealing face shows signs of damage.
- Check sealing ring (4) for damage; replace if necessary.
- Seat sealing ring (4) in the fuel tank and lubricate the ring’s contact face with the fuel-pump unit.
Installation tool | |
Tyre-fitting paste | 81 22 0 433 046 |
- Connect plug (3).
- Carefully introduce fuel-pump unit (2) into the fuel tank, making sure that sealing ring (4) is correctly seated (visible round the entire circumference).
- Install union nut (1) with pin wrench (16 1 021). Make sure that the retaining ring does not turn during this process, and that its lugs (arrows) remain in position in the corresponding recesses.
Tightening torques | ||
Fuel pump to fuel tank | ||
Union nut | 35 Nm |
-
- with version of September 2010CST
- Check the sealing face of fuel-pump unit (2) for damage, paying particular attention to the sealing lip. Always replace the flange if the sealing face shows signs of damage.
- Check sealing ring (3) for damage; replace if necessary. Seat sealing ring (3) in the fuel tank and lubricate the ring’s contact face with the fuel-pump unit.
- Carefully introduce fuel-pump unit (2) into the fuel tank, making sure that sealing ring (3) is correctly seated (visible round the entire circumference).
- Install union nut (1) with pin wrench (16 1 021). Make sure that the retaining ring does not turn during this process, and that its lugs (arrows) remain in position in the corresponding recesses.
Tightening torques | ||
Fuel pump to fuel tank | ||
Union nut | 35 Nm |
13
Securing fuel tank
- Push the fuel tank from behind into the rubber mounts on the frame. Make sure that no lines, hoses or Bowden cables are trapped.
- Lift the fuel tank.
Installing intake air pipe
- Insert intake snorkel (2) and slide in retaining brackets (1) until they engage with a click.
- Press the detent pin (arrow) completely into the rubber grommet.
- Make sure the throttle-valve cable is seated in the guide of the intake snorkel (arrow) and was not pulled out of the distributor (magnifying glass).
- Work the trim panel into position at the top wheel cover (detail).
- Install screws (1) on left and right.
- Install screws (6) with washers (7) and rubber washers (8) on the left and right.
Tightening torques | ||
Fuel tank with bracket to front frame | ||
M8 x 40 | 19 Nm |
- Check O-rings on quick-release coupling (2) for damage and replace as needed.
- Lubricate the quick-action couplings to facilitate assembly.
Lubricant | |
Molykote 111 | 11 00 7 660 832 |
ATTENTION
Application of force to close locked quick-action couplings
Leak due to damaged O-rings
- Close the quick-action coupling of the fuel line only with the latch open/pressed.
- Open the locks on the female coupling of the pressure line (2) and push connector into the female coupling with light pressure.
- The female coupling engages with an audible click.
- Connect connector of electric fuel pump (3) and fuel level sensor (4).
- Check O-rings on quick-release coupling (5) for damage and replace as needed.
- Lubricate the quick-action couplings to facilitate assembly.
Lubricant | |
Molykote 111 | 11 00 7 660 832 |
ATTENTION
Application of force to close locked quick-action couplings
Leak due to damaged O-rings
- Close the quick-action coupling of the fuel line only with the latch open/pressed.
- Open the locks on the female coupling of the pressure line (5) and push connector into the female coupling with light pressure.
- The female coupling engages with an audible click.
14
Installing side panels
- Hold side panels (3) in position. Install long screws (1).
- Install short screws (2).
15
Installing right side cover
- Hold side cover (2) in position and push the snap-fit studs into the holders (arrows).
- Install screw (1).
16
Installing left side cover
- Hold side cover (1) in position and push the snap-fit studs into the holders (arrows).
17
Connecting BMW Motorrad diagnostic system to vehicle
NOTICE
See the information about the BMW Motorrad diagnostic system for all further instructions.
- Connect the BMW
Motorrad battery charger.
Workshop equipment
Order No.: 81 74 0 421 092
BMW Motorrad battery charger (version for Europe without GB)
Order No.: 81 74 0 421 094
BMW Motorrad battery charger (GB/AUS/NZL version)
Order No.: 81 74 0 421 097
BMW Motorrad battery charger (Japan version)
Order No.: 81 74 0 421 098
BMW Motorrad battery charger (USA/CAN version)
- Begin by switching on the BMW
Motorrad diagnostic system and wait for it to power up.
- The “Start Diagnosis” screen appears.
- From this point on, follow the instructions issued by the BMW
Motorrad diagnostic system.
18
Reading fault memory with BMW Motorrad diagnostic system and resetting adaptation values
NOTICE
When working with the BMW Motorrad diagnostic system, always follow the instructions it issues.
- Read out the fault memory.
- Perform all requisite repair work.
- Reset the adaptation values.
- Adaptation group in ISTA process “Read/reset adaptation values”:
- Mixture preparation
19
Disconnecting BMW Motorrad diagnostic system from motorcycle
- Terminate the diagnosis session correctly and switch off the ignition.
- Disconnect KOMET from the motorcycle and screw the cap onto the diagnosis plug.
- Disconnect the BMW
Motorrad battery charger from the motorcycle.
20
Installing front and rear seats
- Introduce front seat (2) into the front catch.
- Firmly press down on front seat (2) at the rear.
- The seat engages with an audible click.
- Hold rear seat (1) in position and press it down firmly at the front.
- The seat engages with an audible click.
21
Filling fuel tank
WARNING
Fuel is highly flammable and hazardous to health
Risk of fire, risk of damage to health
- Comply with the safety regulations.
- Fill the fuel tank with fuel.
NOTICE
The sucking jet pump operates only when the electric fuel pump is delivering fuel. This means that the left pocket of the tank must contain fuel. Consequently, be sure to pour fuel into the left pocket when filling the fuel tank, or pour in at least the minimum required quantity (fuel tank empty beforehand).
Technical data | |||
Minimum quantity, fuel tank empty | 8 l |
22
Final check of work performed
- Check the following:
- The work as performed achieved the intended purpose.
- All reservoirs and containers have been filled and all fluids and lubricants are at their correct levels.
- All threaded fasteners released beforehand have been correctly retightened.
- The fuel system is free of leaks.
- The lights and signalling equipment are fully operational and the vehicle is roadworthy.
- The brake pads of the front and rear brakes are bedded against the brake discs.
Function test, engine start suppression
NOTICE
Engine start is not enabled if you pull the clutch with a gear engaged before switching on the ignition.
-
- with anti-theft alarm (DWA)OE (0603)
- Deactivate the anti-theft alarm system.
Check
- Set kill switch to centred position.
- Select neutral.
- Switch on the ignition.
- Neutral indicator light “N” lights up. Select a gear.
- Neutral indicator light “N” goes out.
- Press the starter button.
- Starter does not operate.
- Extend the side stand.
- Pull the clutch lever.
- Press the starter button.
- Starter does not operate.
- Retract the side stand.
- Press the starter button without releasing the clutch lever. Starter operates.
Result
Not all test steps completed successfully.
Measure
- Check functional check of engine start suppression and functional check of emergency and safety stop of the engine with BMW
Motorrad diagnosis system.
SEOCONTENT-START
WARRANTY INFORMATION
Reimbursement for this repair will be via normal claim entry utilizing the applicable work package
information below and the part numbers listed above that apply:
For All Motorcycles EXCEPT: R 1200 GS Adventure, K25/32
Defect code
00 00 16 39 00 Replace the fuel-pump unit
Labor Operation
00 60 386 Replacing fuel-pump unit Refer to AIR for FRU
+00 60 886 Replacing fuel-pump unit Refer to AIR for FRU
FRUs includes all repair procedures to complete the task with allowance for necessary ancillary tasks (e.g.,
visual inspection, lubrication, cleaning parts etc.) and administrative tasks.
Labor operation code 00 60 386 is a Main labor operation. If you are using a Main labor code for another
repair, use the Plus code labor operation instead.
For R 1200 GS Adventure, K25/32 ONLY
Defect code
00 00 16 39 00 Replace the fuel-pump unit
Labor Operation
00 60 387 Replacing both fuel-pump units 10 FRU
+00 60 887 Replacing both fuel-pump units 9 FRU
FRUs includes all repair procedures to complete the task with allowance for necessary ancillary tasks (e.g.,
visual inspection, lubrication, cleaning parts etc.) and administrative tasks.
Labor operation code 00 60 387 is a Main labor operation. If you are using a Main labor code for another
repair, use the Plus code labor operation instead.
TREAD Act Reimbursement – Qualifying Prior Customer-Pay Repairs
Note: The following information does not replace the information found in the BMW Motorrad Warranty
Policy and Procedure Manual. See sections 5 “Tread Act Customer Reimbursement” & 7 “Claim Entry –
Special Situations” for full details.
Copyright ©2021 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
3/22/2021 16 01 21_RECALL 21V-060 FUEL PUMP REPLACEMENT
3/4
If your center is presented with a reimbursement request, BMW of North America, LLC will reimburse
qualifying customer-pay repairs that were performed on affected vehicles no later than 10 days after the
date on which the last owner notification letter was sent out by BMW.
If the customer previously paid for a qualifying repair, verify in AIR that the VIN is affected by the recall
campaign and proceed as applicable:
The customer arrives with an affected vehicle to your workshop
Perform the open Recall repair outlined in this bulletin, regardless or previous repair history.
If the prior repair qualifies (see below), submit for both the Recall repair and the customer-pay
reimbursement (Separate repair line items/separate defect codes).
Or:
The customer only presents your center with a customer-pay invoice for the prior repair
If the vehicle and the prior repair qualifies (see below), submit for the customer-pay reimbursement
portion only.
Customer-pay Invoice Review and Reimbursement Qualification and Procedure
Review and verify that the prior customer-pay invoice (BMW center or independent repair shop) contains a
repair that pertains to the recall campaign. Only the repair outlined in the published safety recall service
bulletin is eligible for reimbursement.
If this prior repair qualifies, submit a warranty claim for reimbursement:
Verify in AIR that the VIN was affected by the recall
Use defect code 85 99 00 45 NA for the amount requested under sublet 03.
Comment: RECALL 21V-060 FUEL PUMP REPLACEMENT – Reimbursement for allowable expenses
that relate to performing the prior qualifying customer-pay repair.
Use current repair date and mileage for claim submission.
Retain copies of the customer paid invoice and the current repair invoice in your records.
Reimburse the customer directly (parts and labor).
Contact warranty via an IDS ticket with any questions.
Retain the original customer pay invoice in your files; this documentation may be requested by BMW during
the claim review process.
Note: A repair performed on a non-affected vehicle or the diagnosis and repair of other unrelated issues do
not qualify for reimbursement.
This claim submission for the prior customer-pay reimbursement, when it is submitted as outlined under
Defect Code 85 99 00 45 NA, will not close the Open Safety Recall on the vehicle.
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries Contact the BMW Technical Support Group via TSARA
Warranty inquiries Submit an IDS ticket to the Warranty Department
Parts inquiries Submit an IDS ticket to the Motorrad Parts Department
Supporting Materials
picture_as_pdf RM_0524_0060386_0000163900_EN.pdf
picture_as_pdf 16 01 21 RECALL 21V-060 FUEL PUMP REPLACEMENT.pdf
picture_as_pdf RM_0470_0060387_0000163900_EN.pdf
****************************************************************************************************************
BMW
Company
BMW
of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood NJ 07675-
1227
Telephone
(800) 525-7417
Fax
(201) 930-8362
E-mail
CustomerRelations@
bmwusa.com
Internet
bmwusa.com
IMPORTANT SAFETY RECALL
This notice applies to your motorcycle, .
Recall Campaign No. 21V-060: Fuel Pump
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has
decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2011-2014 BMW R1200,
R nine T, K1300/1600, S1000R/RR and HP4 motorcycles. Our records indicate that you are the owner of a
potentially affected motorcycle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this recall. Please contact your authorized BMW
Motorcycle dealer immediately to schedule an appointment to have this important free repair performed
as soon as possible. To locate your nearest BMW Motorcycle dealer, visit www.bmwmotorcycles.com/dealer.
If you are not the only rider of this motorcycle, please advise all other riders of this important
information.
What could happen?
Over time, the fuel pump could start to leak. A fuel leak, in the presence of an ignition source, could lead to a fire.
If you notice a strong odor of fuel, or a fuel leak, your motorcycle may be experiencing this issue.
Carefully move away from traffic and pull over to a safe location as soon as possible. Shut off the engine.
Do not continue to ride your motorcycle. Contact BMW Motorcycle Roadside Assistance at 1-877-680-
2176 to have your motorcycle brought to the nearest authorized Motorcycle dealer.
What will BMW do?
The fuel pump will be replaced for free and should take about one hour.
What if I am not the current owner of this motorcycle?
If you changed your address or sold the motorcycle, please let us know by contacting BMW Customer Relations
(see left side of page for contact info). If you are a motorcycle lessor, Federal Regulations require you to
forward this notice to your lessee within ten days.
What if I have additional questions?
For the latest updates to this recall, please visit www.bmwmotorcycles.com/recall. Should you have any
questions about this recall, please contact your authorized BMW Motorcycle dealer. If you need additional
assistance, please contact BMW Customer Relations.
If your BMW Motorcycle dealer is unable to remedy the defect without charge or within a reasonable period of
time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave.,
S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153),
or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any
inconvenience. We recommend always wearing a helmet and protective gear while riding.
Sincerely,
BMW of North America, LLC
Spanish translation on back side
Traducción en español en el lado inverso
Remedy is
Available
March 2021
Dear BMW Owner / Lessee:
SAMPLE
BMW
Empresa
BMW
of North America, LLC
Compañía de BMW Group
Dirección postal
P.O. Box 1227
Westwood, NJ 07675-
1227
Teléfono
(800) 525-7417
Fax
(201) 930-8362
Correo electrónico
CustomerRelations@
bmwusa.com
Sitio web
bmwusa.com
IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD
Marzo de 2021
Estimado propietario o arrendatario de un vehículo BMW:
Le enviamos este aviso de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos (National Traffic
and Motor Vehicle Safety Act). BMW AG ha determinado que algunas motocicletas de los modelos R1200, R nine
T, K1300/1600, S1000R/RR y HP4 de BMW, correspondientes a los años 2011-2014, tienen un defecto
relacionado con la seguridad de vehículos motorizados. Según nuestros registros, usted es propietario de una
motocicleta potencialmente afectada.
¿Por qué nos ponemos en contacto con usted?
Nos complace informarle que estamos listos para realizar esta retirada. Comuníquese de inmediato con su
distribuidor autorizado de motocicletas de BMW para programar una cita para que le hagan esta importante
reparación gratis lo antes posible. Visite www.bmwmotorcycles.com/dealer para localizar el distribuidor de
motocicletas de BMW más cercano. Si usted no es la única persona que conduce esta motocicleta,
comparta esta información importante con todos los demás conductores.
¿Qué podría suceder?
Con el tiempo, la bomba de combustible podría empezar a tener filtraciones. Esto podría ocasionar un incendio
si hay una fuente de ignición cerca.
Si nota un olor fuerte a combustible o una fuga de combustible, es posible que su motocicleta esté
teniendo este problema. Aléjese con cuidado del tránsito y deténgase en un lugar seguro lo antes
posible. Apague el motor. No siga conduciendo la motocicleta. Comuníquese con BMW Motorcycle
Roadside Assistance (Asistencia en la carretera para motocicletas de BMW) llamando al 1-877-680-
2176 para que le lleven la motocicleta al distribuidor autorizado de motocicletas más cercano.
¿Qué hará BMW?
Se cambiará la bomba de combustible de forma gratuita; esto tomará aproximadamente una hora.
¿Qué ocurre si no soy el propietario actual de esta motocicleta?
Si cambió su dirección o vendió la motocicleta, avísenos comunicándose con el Servicio de Atención al Cliente
de BMW (BMW
Customer Relations) (la información de contacto está en la parte izquierda de la página). Si usted
es arrendador de una motocicleta, las reglamentaciones federales exigen que reenvíe este aviso a su
arrendatario en un plazo de diez días.
¿Qué debo hacer si tengo más preguntas?
Para ver las últimas actualizaciones de esta retirada, visite www.bmwmotorcycles.com/recall. Si tiene alguna
pregunta sobre esta retirada, comuníquese con su distribuidor autorizado de motocicletas de BMW. Si necesita
asistencia adicional, comuníquese con el Servicio de Atención al Cliente de BMW.
Si el distribuidor de motocicletas de BMW no puede resolver el defecto sin cargo o en un plazo razonable, usted
puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National
Highway Traffic Safety Administration), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Línea
gratuita directa de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153) o
visitar https://www.safercar.gov.
Le garantizamos que nos importa su seguridad y lepedimos disculpas si esta retirada le causa algún
inconveniente. Le recomendamos usar siempre un casco y equipo de protección cuando conduzca.
Atentamente.
BMW of North America, LLC
El repuesto está
disponible
English version on front side
Versión en inglés en el frente
Este aviso se aplica a su motocicleta,
Campaña de retirada n.º 21V-060: Bomba de combustible
SAMPLE
*************************************************************************************************************
Recall 21V-060 Fuel Pump 2011-2014 Model Years
R1200 / K1200/1300/1600, S1000RR, and HP4 models
BMW Motorrad is announcing a Safety Recall (21V-060) for Model Year 2011-2014 BMW
R1200 / K1200/1300/1600, S1000RR, and HP4 models in the US.
During supplier production of the fuel pump, a support ring was installed on the fuel pump flange at the location of the quick connector using a pneumatic fastening tool. Over time, cracks could start to form at this location and propagate. Eventually, this could lead to a small leak during operation.
Customers will be informed of the recall by BMW Motorrad USA through first class mail beginning this month. Affected vehicles have been flagged with campaign 0000163900 in AIR. Please note other BMW
system may take 24-48hrs to update.
Service Information Bulletin 16 01 21 is now attached and can be found in TIS and AIR. A Q&A customer document has been attached for your reference when responding to customer questions.
NHTSA Statement
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any used vehicles in your inventory subject to a safety recall until the repair is completed. Aftersales, Motorrad Dealer Direct, Recalls Mar 19, 2021,
SEOCONTENT-END
36 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BMW![]() | HP4 | 2013-2014 |
BMW![]() | K 1300 S | 2011-2014 |
BMW![]() | K 1600 GT | 2011-2014 |
BMW![]() | K 1600 GTL | 2011-2014 |
BMW![]() | R 1200 GS | 2011-2014 |
BMW![]() | R 1200 GS ADVENTURE | 2011-2014 |
BMW![]() | R 1200 R | 2011-2014 |
BMW![]() | R 1200 RT | 2011-2014 |
BMW![]() | R NINE T | 2014 |
BMW![]() | S 1000 R | 2014 |
BMW![]() | S 1000 RR | 2014 |
BMW | S1000 RR | 2011-2013 |
11 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-21V060-7864.pdf 656.56KB
Recall Quarterly Report #2, 2021-2
RCLQRT-21V060-7114.PDF 211.227KB
Manufacturer Notices(to Dealers,etc) – Media Statement re Recall 21V-060 Fuel Pump 2011-2014 Model Years
Manufacturer Notices(to Dealers,etc) – Media Release re Recall 21V-060 Fuel Pump 2011-2014 Model Years R1200 / K1200/1300/1600, S1000RR, and HP4 models
Remedy Instructions and TSB – SIB 16 01 21 RECALL 21V-060 FUEL PUMP REPLACEMENT
RCRIT-21V060-3622.pdf 974.076KB
Recall Acknowledgement
RCAK-21V060-9368.pdf 645.297KB
Recall 573 Report
RCLRPT-21V060-5415.PDF 218.927KB
Defect Notice 573 Report
RCLRPT-21V060-8018.PDF 217.596KB
Recall Quarterly Report #1, 2021-1
RCLQRT-21V060-7648.PDF 211.126KB
Recall Quarterly Report #3, 2021-3
RCLQRT-21V060-3190.PDF 211.311KB
Recall Quarterly Report #4, 2021-4
RCLQRT-21V060-0494.PDF 211.422KB
Latest Recalls Documents
- Formulated with Trizone technology to protect all 3 critical zones: engine, clutch and gearbox
- Race derived technology for maximum engine acceleration
- Extreme high temperature air-cooled performance and water-cooled engine performance
- Excellent shear stability to prevent viscosity breakdown
- Exceeds API SL and JASO MA-2
- Race-derived technology for maximum engine acceleration
- Extreme high temperature air-cooled performance and water-cooled engine performance
- Excellent shear stability to prevent viscosity breakdown
- Fit Type: Vehicle Specific
- Optimal lubrication in all operating conditions, ensures low oil consumption
- Very high shear and ageing stability, highest levels of wear protection
- Tested and approved for catalytic converters, optimal engine cleanliness
- Optimal lubrication in all operating conditions, ensures low oil consumption
- Very high shear and ageing stability, highest levels of wear protection
- Tested and approved for catalytic converters, optimal engine cleanliness
- Ideally suited for wet clutches
- Specifications and Approvals: API, SM, ACEA A3-04, JASO, MA2
- The information below is per-pack only
- ADVANCED PROTECTION IN EUROPEAN VEHICLES agains the four main causes of engine breakdown: wear friction heat and deposits
- EXTRA WEAR PROTECTION vs. industry and OEM standards with advanced anti-wear additives
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- EXCEPTIONAL HIGH/LOW TEMPERATURE PROTECTION defends your engine no matter the climate or driving conditions
- Full synthetic 5W-40 diesel engine oil with Triple Protection Plus technology protects against wear, deposits, and oil breakdown
- Improved wear performance with significantly increased level of protection against harmful engine wear (compared to previous generation API CJ-4 engine oils)
- Enhanced fuel economy capability of 1.5% without compromising engine protection or durability (compared to 15W-40 oils)
- Multi-functional dispersant additives provide an enhanced level of protection against the effects of soot, dirt, and other contaminants
- Resists breakdown by heat to provide continuous protection throughout the service interval, and also provides improved low-temperature flow compared to conventional 15W-40 oils
- Optimal lubrication in all operating conditions, ensures low oil consumption
- Very high shear and ageing stability, highest levels of wearing protection
- Tested and approved for catalytic converters, optimal engine cleanliness
- Ideally suited for wet clutches
- Specifications and Approvals: API, SM, ACEA A3-04, JASO, MA2
- Developed for air- and water-cooled 4-stroke engines exposed to normal to extreme operating conditions
- Suitable for engines with or without a wet clutch
- For sporting applications
- Tested on engines with catalytic converters
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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