Recall 20V-495 Replace Vehicle Labels – 2021 BMW R 1250 Motorcycles

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August 20, 2020 NHTSA CAMPAIGN NUMBER: 20V495000

Tire Pressure Label Not Affixed Properly/FMVSS 120

If the label detaches from the motorcycle, proper tire pressure information may not be readily available. This could result in the rider improperly filling the tires which may affect motorcycle handling and control, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V495

Manufacturer BMW of North America, LLC

Components EQUIPMENT

Potential Number of Units Affected 447

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2021 R 1250 RT, R 1250 R, R 1250 RS, R 1250 GS and R 1250 GS Adventure motorcycles. The tire pressure labels may not remain affixed to the motorcycle frame. As a result, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, “Wheels and Rims-Other Than Passenger Cars.”

 

Remedy

BMW will notify owners, and dealers will replace the tire pressure label, free of charge. The recall began October 19, 2020. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW Motorcycle has a Recall

 


SIB 71 01 20

2020-08-26

RECALL 20V-495 REPLACE VEHICLE LABELS

 

MODEL

E-Series Model Description Production Date
K50 R 1250 GS before July 10th, 2020
K51 R 1250 GS Adventure before July 10th, 2020
K52 R 1250 RT before July 10th, 2020
K53 R 1250 R before July 10th, 2020
K54 R 1250 RS before July 10th, 2020

 

The affected vehicles have been marked with campaign number 0000710800.

In order to determine if a specific vehicle is affected by this campaign it will be necessary to verify the vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is always the recommended method for determining open campaigns and vehicle stops.

 

SITUATION

The VIN, Noise Emission and Tire Pressure labels may not be correctly bonded to the frame and could become partially loose or lift. The legally required durability and legibility of the labels can therefore not be ensured for the service life of the vehicle.

Customers will be notified by BMW Motorrad USA via First Class mail advising them of this recall.

Customers will be asked to schedule an appointment with an authorized BMW Motorrad dealer to have the inspection performed. In the case of vehicles that have not yet been delivered, the Technical Campaign must be carried out before delivery to the customers. Vehicles have been marked with a delivery stop.

 

CORRECTION

The VIN Label, Noise Emission Label and Tire Pressure label must be replaced.

 

PROCEDURE

In order to ensure the correct bond, the newly glued labels must be pressed onto the frame in a form-fitting manner for at least 4 hours. Please carefully follow the included repair instructions “00 60 345 Replace signs”.

For vehicles in your inventory: Labels for vehicles in your inventory are being mailed directly to your dealership via FedEx with a copy of this bulletin and repair instructions.

For vehicles in service: Labels for vehicles that are in service (retailed) will not be provided directly to your dealership and must be ordered by the dealer performing the repair. The selling dealer will be notified of these VIN’s by email. In a small amount of cases, the servicing dealer may be different, therefore please do not order labels unless you have confirmed with the customer your dealership will repair the vehicle. These labels are printed on demand in Berlin so please plan the customer appointment accordingly. When ordering replacement labels, reference campaign 00 00 71 08 00.

 

PARTS INFORMATION

Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in ETK which takes into account specific equipment and/or options.

Part Number Description Quantity
see EPC VIN Label 1
see EPC Noise Emissions Label 1
see EPC Tire Pressure Label 1

 

WARRANTY INFORMATION

Covered under the terms of the BMW Motorcycle New Vehicle Limited Warranty.

Defect Code: 0000710800
Labor Operation: Labor Allowance: Description:
00 60 345 7 FRU Replace signs
+00 60 724 6 FRU Replace signs

 

Labor operation code 00 60 345 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 00 60 724 instead.

 

NHTSA STATEMENT

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.

 

QUESTIONS REGARDING THIS BULLETIN

Technical inquires Please contact the Motorrad Technical Support Group
Warranty inquires Submit an IDS ticket to the Warranty Department
Parts inquires Submit an IDS ticket to the Motorrad Parts Department

 

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Supporting Materials picture_as_pdf RM_0060345_0000710800_EN.pdf


0J91- R 1250GS

00 60 345 Replace signs

 

1

Remove type plate / signs

Prerequisite

Instruction applies analogously to type plate and signs

  • Pull off sign starting at one  corner.

– If the building space allows it to heat the sign, do not overheat other components!

  • Remove remnants of the old sign completely.

– Use plastic tools to prevent paint damage

 

2

Clean bonding surface for sign.

  • Remove remnants of the old sign completely.
  • Roughen bonding surface with abrasive fleece.

– microfine/grain 1000

  • Clean bonding surface with isopropanol observing a sufficient air drying time of at least 1 minute.

 

Cleaner
Solvent cleaner R2, Cleaning agent and installation aids containing isopropanol 83 19 0 417 324

 

3

Bond sign

  • Prepare hose section, which serves for later attachment of the sign.

– Clear compressed air fabric hose, 16 mm inner / 24 mm outer diameter.

– Length approx. 8 cm, analogue to longest sign.

  • Pull off backing film.
  • Align sign on frame tube and glue on.

– Positioning analogue to the old sign.

  • Glue on sign completely, slide air bubbles out to the edge.

 

  • Fix sign (arrow) with the hose section (1).

– Leave hose section fixed on the frame for at least 4 hours, then remove.

 

4

Final check of work performed

  • Check the following:

– The work as performed achieved the intended purpose.

– All reservoirs and containers have been filled and all fluids and lubricants are at their correct levels.

– All threaded fasteners released beforehand have been cor-rectly retightened.

– The fuel system is free of leaks.

– The lights and signalling equipment are fully operational and the vehicle is roadworthy.

– The brake pads of the front and rear brakes are bedded against the brake discs.

 

 

Function test, engine start suppression

Check

  • Set kill switch to centred position.
  • Select neutral.
  • Switch on the ignition.

» Neutral telltale light “N” lights up.

  • Select a gear.

» Neutral indicator light “N” goes out.

» Starter does not operate.

  • Extend the side stand.
  • Pull the clutch lever.

» Starter does not operate.

  • Retract the side stand.
  • Press the starter button without releasing the clutch lever.

» Starter operates.

 

Result

Not all test steps completed succesfully.

 

Measure

  • Check the appropriate parts with the BMW Motorrad diagnostic system.

 


BMW

IMPORTANT NON-COMPLIANCE RECALL

This notice applies to your motorcycle, [INSERT VIN].

Recall Campaign No. 20V-495: Tire Information Label

 

Remedy is Available

Name
Address1
Address2
City, state, zip

 

October 2020

Dear BMW Owner / Lessee:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that certain Model Year 2021 BMW R1250 motorcycle models fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) Number 120 (Wheels and rims – other than passenger cars).  Our records indicate that you are the owner of a potentially affected motorcycle.

 

Why are we contacting you?

We are pleased to inform you that we are ready to perform this recall. Please contact your authorized BMW Motorcycle dealer immediately to schedule an appointment to have this important free repair performed as soon as possible. To locate your nearest BMW Motorcycle dealer, visit www.bmwmotorcycles.com/dealer. If you are not the only rider of this motorcycle, please advise all other riders of this important information.

 

What could happen?

The tire information label may start to detach from the frame. When adding tire pressure, if the label is not present, and if the Owner’s Manual was not reviewed, the proper tire pressure may not be added which, in a rare case, could increase the risk of a crash.

 

What will BMW do?

The tire information label will be replaced for free and should take less than one hour.

 

What if I am not the current owner of this motorcycle?

If you changed your address or sold the motorcycle, please let us know by contacting BMW Customer Relations (see left side of page for contact info).  If you are a motorcycle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.

 

What if I have additional questions?

For the latest updates to this recall, please visit www.bmwmotorcycles.com/recall.  Should you have any questions about this recall, please contact your authorized BMW Motorcycle dealer.  If you need additional assistance, please contact BMW Customer Relations.

If your BMW Motorcycle dealer is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153), or go to https://www.safercar.gov.

 

Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience.  We recommend always wearing a helmet and protective gear while riding.

 

Sincerely,

 

BMW of North America, LLC

 

Spanish translation on back side

Traducción en español en el lado inverso


BMW

IMPORTANTE RETIRADA POR MOTIVOS DE INCUMPLIMIENTO

Este aviso se aplica a su motocicleta, [INSERT VIN].

Campaña de retirada n.º 20V-495: etiqueta de información de los neumáticos

El repuesto está disponible

 

Octubre de 2020

Estimado propietario o arrendatario de un vehículo BMW:

Le enviamos este aviso en virtud de la Ley Nacional de Seguridad de Tránsito y Vehículos (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunas motocicletas BMW del modelo R1250 del año 2021 no cumplen con el Estándar Federal de Seguridad de Vehículos (Federal Motor Vehicle Safety Standard, FMVSS) número 120 (Ruedas y llantas: otros vehículos que no sean autos de pasajeros). Según nuestros registros, usted es propietario de una motocicleta potencialmente afectada. 

 

¿Por qué nos ponemos en contacto con usted?

Nos complace informarle que estamos listos para realizar esta retirada. Comuníquese de inmediato con su distribuidor autorizado de motocicletas de BMW para programar una cita para que le hagan esta importante reparación gratis lo antes posible. Visite www.bmwmotorcycles.com/dealer para localizar el distribuidor de motocicletas de BMW más cercano. Si usted no es la única persona que conduce esta motocicleta, comparta esta información importante con todos los demás conductores.

 

¿Qué podría suceder?

La etiqueta de información de los neumáticos podría empezar a despegarse del cuadro. Cuando se inflen los neumáticos, si la etiqueta no está y no se leyó el manual del propietario, se podría poner una presión de aire inadecuada que, en un caso poco común, podría aumentar el riesgo de choques.

 

¿Qué hará BMW?

Se cambiará la etiqueta de información de los neumáticos de forma gratuita; esto tomará menos de una hora.

 

¿Qué ocurre si no soy el propietario actual de esta motocicleta?

Si cambió su dirección o vendió la motocicleta, avísenos comunicándose con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (la información de contacto está a la izquierda de la página). Si usted es arrendador de una motocicleta, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días.

 

¿Qué debo hacer si tengo más preguntas?

Para ver las últimas actualizaciones de esta retirada, visite www.bmwmotorcycles.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con su distribuidor autorizado de motocicletas de BMW. Si necesita asistencia adicional, comuníquese con el Servicio de Atención al Cliente de BMW.

Si el distribuidor de motocicletas de BMW no puede resolver el defecto sin cargo o en un plazo razonable, usted puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Línea gratuita directa de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar https://www.safercar.gov.

 

Le aseguramos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Le recomendamos usar siempre un casco y equipo de protección cuando conduzca.

 

Atentamente.

BMW of North America, LLC

 

English version on front side
Versión en inglés en el frente

 


 


5 Affected Products

Vehicles

MAKE MODEL YEAR
BMW R 1250 GS 2021
BMW R 1250 GS ADVENTURE 2021
BMW R 1250 R 2021
BMW R 1250 RS 2021
BMW R 1250 RT 2021

 


9 Associated Documents

Recall Quarterly Report #3, 2021-2

RCLQRT-20V495-8420.PDF 211.323KB

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re UPDATE:Stop Sale: Vehicle Labels-R 1250 GSA, R 1250 RT/RTP, R 1250R and R 1250RS Remedy Available

RCMN-20V495-7346.pdf 46.328KB

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Recall Quarterly Report #1, 2020-4

RCLQRT-20V495-8188.PDF 211.141KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V495-7848.pdf 710.655KB

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Recall Acknowledgement

RCAK-20V495-8311.pdf 328.184KB

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Remedy Instructions and TSB

RCRIT-20V495-4615.pdf 365.174KB

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Noncompliance Notice 573 Report

RCLRPT-20V495-2197.PDF 215.443KB

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Recall Quarterly Report #2, 2021-1

RCLQRT-20V495-7233.PDF 211.242KB

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Recall Quarterly Report #4, 2021-3

RCLQRT-20V495-4936.PDF 211.422KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V495&docType=RCL

 


 

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