Recall 20V-094: Third Brake Lamp – 2014-2019 BMW M6 Gran Coupe

February 19, 2020 NHTSA CAMPAIGN NUMBER: 20V094000

Third Brake Light May Loosen and Detach

If the third brake light detaches from the vehicle, it would no longer provide the required lighting to following traffic, or it may become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V094

Manufacturer BMW of North America, LLC

Components EXTERIOR LIGHTING

Potential Number of Units Affected 2,728

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2014-2019 M6 Gran Coupe vehicles. The third brake light may become loose, possibly allowing the light to detach from the vehicle.

 

Remedy

BMW will notify owners, and dealers will inspect the third brake light and properly secure it with new fasteners. If the third brake light detached from the vehicle and is damaged, it will be replaced. All repairs will be performed free of charge. The recall began April 17, 2020. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

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SIB 63 02 20
2020-03-05

Recall 20V-094: Third Brake Lamp

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

This Service Information Bulletin (Revision 1) replaces SI B63 02 20 dated February 2020.

 

What’s New (Specific text highlighted):

• Entire content except Affected Vehicles and Situation

 

MODEL

 

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System) or with ISPA NEXT. Recall letter and Q&A are attached.

 

SITUATION

BMW AG is conducting a Voluntary Safety Recall (effective February 19, 2020) on Model Year 2014 – 2019 BMW M6 Gran Coupe models that were produced from Start-of-Production through September 27, 2018.  The third brake lamp may become loose.  Over time, it may detach which could become a road hazard for other drivers and increase the risk of a crash.

Recall notice and Q&A have been attached for further information.

 

CAUSE

Temperature changes of the carbon fiber roof could lead to improper torque of the mounting nuts over time.

 

CORRECTION

Replace the mounting nuts and apply thread locker.

 

PROCEDURE

1. Remove the aerial amplifier following repair instruction 65 20 090 Removing and installing/renewing aerial amplifier (aerial diversity).

Note: It is not required to unplug the aerial (aka antenna) amplifier electrical connectors.

2. Remove the 2 center mounting nuts from the 3^rd brake light.

Replace the 2 center mounting nuts from the 3^rd brake light.  During reinstallation, apply Liquid flange sealant L-243 and torque to 2.5 Nm.

3. Completely reassemble the vehicle.

 

PARTS INFORMATION

Only use and invoice the part numbers below that apply.

Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed, this could delay the payment of claim.

 

 

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SAFETY RECALL NOTICE

 

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Recall 20V-xxx: Third Brake Lamp – B63 02 20

BMW AG is conducting a Voluntary Safety Recall (effective February 19, 2020) on Model Year 2014 – 2019 BMW M6 Gran Coupe models that were produced from Start-of-Production through September 27, 2018.

 

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.

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Third Brake Lamp
Safety Recall 20V-xyz
Model Year 2014-2019
BMW M6 Gran Coupe
Last Updated 02/18/2020

 

Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

Model Year 2014-2019 BMW M6 Gran Coupe vehicles in the US, produced between January 2013 and September 2018, are potentially affected.

 

Q2. What is the specific issue?

It is possible for the third brake lamp to become loose.   Over time, the lamp could detach which could become a road hazard for other drivers and increase the risk of a crash.

 

Q3. Why are other BMW Group vehicles not included in this Safety Recall?

The third brake lamp on other vehicles has a different design.

 

Q4. How did BMW Group become aware of this issue?

BMW Group became aware of this issue through its quality control procedures.

 

Q5. Can I determine if this issue exists in my vehicle?

No.

 

Q6. Can I continue to drive my vehicle (before I receive my letter)?

Yes.  However, when you receive a letter requesting you to make an appointment to have this Safety Recall performed by an authorized BMW center, please do so as soon as possible.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q7. How will my vehicle be repaired?

The third brake lamp will be secured with new fasteners for free and can take approximately one hour.

 

Q8. Is BMW Group aware of any accidents or injuries in the US, involving these BMW Group vehicles associated with this Safety Recall?

No.

 

Q9. How will I be informed of this Safety Recall?

You will receive a letter in April via First Class mail advising you of this Safety Recall and to schedule an appointment with an authorized BMW center to have this Safety Recall performed.  You can locate your nearest authorized BMW center at www.bmwusa.com/dealer.  To ensure the BMW Group has your most recent contact and vehicle information, please register your BMW vehicle at www.bmwusa.com/myBMW.  Registration is free, and will give you access to factory initiated campaigns and other information specific to your vehicle.

 

Q10. Do I have to wait for my letter to have my vehicle serviced?

Yes.  BMW is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with your authorized BMW center to have this important Safety Recall performed.  For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.

 

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BMW

IMPORTANT SAFETY RECALL – Remedy Available

This notice applies to your vehicle,
Recall Campaign No. 20V-094:  Third Brake Lamp

April 2020

Dear BMW Owner / Lessee:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.  BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2014-2019 BMW M6 Gran Coupe vehicles.  Our records indicate that you are the owner of a potentially affected vehicle.

 

Why are we contacting you?

We are pleased to inform you that we are ready to perform this recall.  If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment.  Visit www.bmwusa.com/dealer to locate your nearest BMW center.

 

What could happen?

Over time, the third brake lamp may become loose and could detach from a moving vehicle.  This could create a hazard for other road users increasing the risk of a crash, or persons near the roadway increasing the risk of an injury.  It could also lead to reduced visibility for drivers following an affected vehicle.

If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.

 

What will BMW do?

The third brake lamp will be secured with new fasteners for free which could take approximately one hour.

There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if needed. Contact your local BMW center to check what may be available.

If you already had this repair performed at your own expense, please see the attachment regarding possible eligibility for reimbursement.

 

What if I am not the current owner of this vehicle?

You can update your contact information by registering athttp://www.bmwusa.com/mybmwUpdates to vehicle ownership can be done by contacting BMW Customer Relations at 1-800-831-1117. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.

 

What if I have questions or experience problems?

For the latest updates to this recall, please visit www.bmwusa.com/recall.  Should you have any questions about this recall, please contact your authorized BMW center.  If you need additional assistance, contact BMW Customer Relations and Services at 1-800-525-7417 or at [email protected].

If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.

Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience.  We recommend that you and your passengers wear your safety belt at all times. Sincerely,

BMW of North America, LLC

Spanish translation on back side
Traducción en español en el lado inverso

 

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TREAD ACT CUSTOMER REIMBURSEMENT PLAN

(BMW of North America, LLC)

If you have paid for the repair described in the attached letter, and you would like your expenses to be considered for reimbursement, please contact your authorized BMW center.  Expenses paid to repair facilities outside of the BMW center network will be considered; however, the repair procedure must meet BMW standards.

Your authorized BMW center will request a copy of your owner notification letter, as well as your previously paid invoice. They will then inspect the vehicle (if it is still in your possession) prior to submitting a claim on your behalf to BMW of North America, LLC for reimbursement.

Please note the following:

• Only a repair that is the subject of this safety recall is reimbursable. Consequential expenses such as towing, rental, accommodations, damage repairs, etc will not be reimbursed.
• The Manufacturer’s Suggested Retail Price (MSRP) for BMW Genuine Parts will be considered as the guideline for reasonable part charges.
• Repair labor, taxes and hazardous waste disposal, when previously paid, are eligible for reimbursement.
• Expenses for repairs performed more than 10 days after the date of the last owner notification letter sent by BMW are not eligible for reimbursement.

Your authorized BMW center should be able to answer any questions that you may have regarding your qualifications for reimbursement of a previous repair.  If you qualify for such a reimbursement, your BMW center will also be able to advise you of the manner in which you can expect to receive reimbursement.

Your authorized BMW center should be your primary contact on this issue; however, our Customer Relations and Services Department may be contacted at 1-800-525-7417 for any special assistance that you may require.

In special situations where your authorized BMW center cannot be of assistance, you may submit your written request for reimbursement to:

Customer Relations and Services Department
BMW of North America, LLC
P.O. Box 1227
Westwood, NJ 07675-1227

If you intend to submit a request for reimbursement to our Customer Relations and Services department, your vehicle (if it is still in your possession and was repaired at a facility outside of the BMW center network) will need to be inspected at an authorized BMW center before a claim can be accepted for consideration.  This is to ensure that prior repairs at an outside facility meet BMW standards for recall completion.

 

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BMW

 

IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD –
Repuesto disponible
Este aviso se aplica a su vehículo 
Campaña de retirada n.º 20V-094:  Tercera luz de freno

Abril de 2020

Estimado propietario o arrendatario de un vehículo BMW:

Le enviamos esta notificación en virtud de la Ley nacional de tráfico y seguridad de vehículos motorizados.  BMW AG ha decidido que algunos vehículos BMW M6 Gran Coupe de los años 2014 a 2019 presentan un defecto relacionado con la seguridad del vehículo. En nuestros registros consta que usted es propietario de un vehículo que podría estar afectado.

 

¿Por qué lo estamos contactando?

Nos complace informarle que estamos listos para llevar a cabo este llamado a revisión. Si aún no hubiera acudido a su taller para que se solucione el problema, comuníquese con su centro de BMW de inmediato para programar una cita. En www.bmwusa.com/dealer podrá encontrar el centro BMW más cercano.

 

¿Qué podría suceder?

Con el tiempo, la tercera luz de freno podría soltarse y desprenderse de un vehículo en movimiento. Esto podría provocar un peligro para los demás usuarios de la vía, aumentando el riesgo de un accidente vehicular, o para las personas y peatones que se encuentren cerca de la vía, aumentando su riesgo a sufrir una lesión. También podría reducir la visibilidad para los conductores ubicados detrás del vehículo afectado.

Si usted no es el único conductor de este vehículo, notifique a los demás conductores y pasajeros sobre esta importante información.

 

¿Qué hará BMW?

La tercera luz de freno se fijará con nuevas sujeciones en forma gratuita, lo cual podría tardar aproximadamente una hora.

Hay algunas opciones en caso de que sea un inconveniente traer el vehículo para repararlo, si fuera necesario. Comuníquese con su centro local de BMW para ver las opciones disponibles.

Si ya hubiera realizado la reparación por su cuenta, consulte la información adjunta sobre su posible elegibilidad para recibir un rembolso.

 

¿Y si no soy el dueño actual del vehículo?

Usted puede actualizar sus datos de contacto personal registrándose en http://www.bmwusa.com/mybmw. Para actualizar el propietario del vehículo se puede hacer contactando al Centro de Servicio al Cliente BMW al numero 1-800-831-1117. Si el automóvil se hubiera vendido a través de leasing, de acuerdo con la ley federal deberá enviar este aviso dentro de diez días al propietario que lo adquirió a través de esta modalidad de compra.

 

¿Qué debo hacer si tengo preguntas o experimento un problema?

Para ver la información más reciente sobre este llamado, visite www.bmwusa.com/recall. Si tiene cualquier pregunta sobre este llamado a revisión, comuníquese con su centro BMW autorizado. Si necesita más ayuda, comuníquese con el departamento de servicio y relaciones con el cliente de BMW llamando al 1-800-525-7417, o por correo electrónico escribiendo a [email protected]

Si su centro BMW no pudiera solucionar este defecto en forma gratuita o dentro de un plazo razonable, notifique a la Administración Nacional de Seguridad Vial escribiendo a: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, o llamando al número gratuito de la línea directa para seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153), o visitando el sitio http://www.safercar.gov.

Tenga la certeza que su seguridad es importante para nosotros y sinceramente nos disculpamos si este llamado pudiera ocasionarle algún inconveniente. Le recomendamos a usted y sus pasajeros usar el cinturón de seguridad en todo momento.

Atentamente,

BMW of North America, LLC

English version on front side
Versión en inglés en el frente

 

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PLAN DE REEMBOLSO A CLIENTES SEGÚN LA TREAD ACT (LEY DE MEJORA DE RETIRADA, RESPONSABILIDAD Y DOCUMENTACIÓN EN EL TRANSPORTE)
(BMW of North America, LLC)

 

Si pagó por la reparación descrita en la carta adjunta y desearía que los gastos se consideren para reembolso, póngase en contacto con el centro autorizado de BMW de su localidad.  Se tendrán en cuenta los gastos pagados a instalaciones de reparación que no pertenezcan a la red de centros de BMW; sin embargo, el procedimiento de reparación debe seguir las normas establecidas por BMW.

El centro autorizado de BMW de su localidad le solicitará una copia de la carta de notificación al propietario, al igual que la factura pagada previamente. Después, inspeccionarán el vehículo (si todavía lo tiene) antes de presentar una reclamación en su nombre ante BMW of North America, LLC para solicitar el reembolso.

Tenga en cuenta lo siguiente:

• Solamente se reembolsan las reparaciones que se deban a esta retirada por motivos de seguridad. No se reembolsarán los gastos derivados, como remolque, alquiler, hospedaje, reparación de daños, etc.

• El precio de venta minorista sugerido por el fabricante (MSRP) para las piezas genuinas de BMW se considerará como la guía para los cargos razonables por piezas.

• La mano de obra de la reparación, los impuestos y el desecho de los residuos peligrosos, cuando se hayan pagado previamente, son elegibles para reembolso.

• Los gastos por las reparaciones realizadas más de 10 días después de la fecha de la última carta de notificación al propietario enviada por BMW no son elegibles para reembolso.

El centro autorizado de BMW de su localidad debe poder responder las preguntas que pueda tener sobre sus calificaciones para el reembolso de una reparación previa.  Si califica para dicho reembolso, el centro de BMW de su localidad también podrá informarle sobre cómo puede recibir el reembolso.

El centro autorizado de BMW de su localidad debe ser su contacto principal sobre este tema. No obstante, se puede comunicar con el Customer Relations and Services Department (Departamento de Relaciones con el Cliente y Servicios al Cliente) llamando al 1-800-525-7417 si necesita asistencia especial.

En las situaciones especiales en las que el centro autorizado de BMW de su localidad no pueda ayudarlo, puede presentar una solicitud escrita de reembolso a la siguiente dirección:

Customer Relations and Services Department
BMW of North America, LLC
P.O. Box 1227
Westwood, NJ 07675-1227

Si intenta presentar una solicitud de reembolso ante nuestro Customer Relations and Services Department, su vehículo (si todavía lo tiene y fue reparado en una instalación que no pertenece a la red de centros de BMW) deberá ser inspeccionado en un centro autorizado de BMW antes de que se pueda aceptar una reclamación para consideración.  El fin de este procedimiento es garantizar que las reparaciones previas efectuadas en una instalación externa cumplan con las normas de BMW para la realización de la retirada.

 

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6 Affected Products

Vehicle

 

 

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8 Associated Documents

Recall Acknowledgement

RCAK-20V094-7207.pdf 244.211KB

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Manufacturer Notices(to Dealers,etc) – Dealer Notification Bulletin re BMW Recall 20V-xxx: Third Brake Lamp

RCMN-20V094-4990.pdf 186.761KB

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Defect Notice 573 Report

RCLRPT-20V094-3935.PDF 214.205KB

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Owner Notification Letter(Part 577)

RCONL-20V094-1449.pdf 1225.389KB

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Remedy Instructions and TSB

RCRIT-20V094-5484.pdf 260.748KB

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Recall Quarterly Report #3, 2020-4

RCLQRT-20V094-3891.PDF 211.33KB

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Recall Quarterly Report #2, 2020-3

RCLQRT-20V094-0242.PDF 211.243KB

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Recall Quarterly Report #1, 2020-2

RCLQRT-20V094-6603.PDF 211.136KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V094&docType=RCL

 

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