Headunit-High: CID Is Blank and “NO SIGNAL” Is Displayed – 2014 BMW

SI B65 13 13
Audio, Navigation, Monitors, Alarms, SRS
October 2014
Technical Service

This Service Information bulletin supersedes SI B65 13 13 dated April 2013.

designates changes to this revision

 

SUBJECT

Headunit-High: CID Is Blank and “NO SIGNAL” Is Displayed

 

MODEL

F01, F02 (7 Series)

F06 (6 Series Gran Coupe)

F07 (5 Series Gran Turismo)

F10 (5 Series Sedan)

F10H (ActiveHybrid 5)

F12 (6 Series Convertible)

F13 (6 Series Coupe)

F15 (X5)

F22 (2 Series Coupe)

F25 (X3)

F30 (3 Series Sedan)

F30H (ActiveHybrid 3)

F31 (3 Series Sports Wagon)

F32 (4 Series Coupe)

F33 (4 Series Convertible)

F34 (3 Series Gran Turismo)

Produced from March 2014 to August 2014 With option 609 (Navigation System Professional, HU-H)

and

Without option 6VA (CIC contribution)

 

SITUATION

Intermittently the Central Information Display (CID) is blank and “NO SIGNAL” is displayed on the CID. z Fault Code B7F8C3 “no response from CID (HW error: loss of CID communication)” is stored in the HU-H

Note: If Fault Code E1C440 “Headunit Reset” is also stored in the HU-H, this Service Information is not effective! Follow relevant test plan using ISTA diagnosis.

 

CAUSE

Software error in the HU-H

 

CORRECTION

Do not replace parts!

  1. Perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic software.

Always connect a BMW approved battery charger/power supply (SI B04 23 10).

  1. Program the vehicle using ISTA/P 2.53.5/3.53.5 or later.

F01/F02/F02H/F07 – New integration level: F001-14-07-505 or higher

F06/F10/F10H/F12/F13 – New integration level: F010-14-07-505 or higher

F22/F30/F30H/F31/F32/F33/F34 – New integration level: F020-14-07-505 or higher F25/F15 – New integration level: F025-14-07-505 or higher

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming.

 

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.

Defect Code: 65 12 59 02 00
Labor Operation: Labor Allowance: Description:
00 00 006 Refer to KSD2 Performing “vehicle test” (with vehicle diagnosis system – checking faults)
And:
61 21 528 Refer to KSD2 Connect an approved battery charger/power supply (indicated in KSD2 as “Charging battery”)
And:
61 00 730 Refer to KSD2 Programming/encoding control unit(s)

Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead.

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the “Search” button, and then enter the applicable flat rate labor operation in the FR code field.

If a vehicle control module or component was working properly and/or had no related faults stored prior to vehicle programming and it fails to program correctly and/or requires initialization, this additional work must be claimed with separate labor operations under the defect code listed above; refer to KSD2.

Repairs to address control modules and/or components with pre-existing conditions are not eligible to be claimed under the defect code listed in this bulletin.

Other Repairs

If performing other ISTA diagnostics and the related test plans results with eligible and covered work, claim this work with the applicable defect code and labor operations listed in KSD2.


SI B65 13 13

https://www.nhtsa.gov/recalls?nhtsaId=10057762

https://static.nhtsa.gov/odi/tsbs/2014/SB-10057762-4150.pdf

Download (PDF, 107KB)


 

Introduction

The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:

ISTA Diagnosis Application

Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).

  • Fault Code Diagnosis
  • Test Plans
  • Repair Instructions (E30 or higher)
  • Technical Data
  • Wiring diagrams

Web ISTA Information Application

WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.

  • Repair Instructions (E30 or higher)
  • Technical Data
  • Tightening torques
  • Wiring diagrams

You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.

ISTA/P Online – Control Module Reprogramming

With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming.  For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a “Pass-Thru Tool (PTT)” that fulfills the requirements of the SAE J2534 standard.

What is needed to diagnose and program with the BMW OSS?

The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface “integrated communication optical module (ICOM)” or use a J2534 “Pass Thru Tool (PTT)”.

CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool

Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit

CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
MAXIFLASH PRO (ALT-MF2534)
VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool
JDiag Elite II Pro J2534 ECU Car Dash Automotive Diagnostic Programming Tool

 

Note

Connection to OSS works only on PCs where no proxy connections are used.

For information about vehicle reprogramming and diagnostics using J2534 click here.

 

 

Bestseller No. 1
Autel MaxiCOM MK908P Diagnostic Tool Automotive Full System Diagnoses with ECU Coding and J2534 ECU Programming, The Upgraded Version of MS908P
  • ECU PROGRAMMING: The diagnostic tool comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues.
  • VEHICLE COVERAGE: The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service.
  • ADVANCED HARDWARE: MK908P, as the advanced version of MS908P, MS908S,MS908E, MS908PS PRO, features the 10.1" 1920*1200 screen upgraded from 9.7" 1024*768, and the battery capacity is 15000mAh increased by 4000 mA. Also, it has a better anti-impact protection design.
  • BI-DIRECTIONAL CONTROL: The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems.
  • ADDITIONAL SERVICE: The MK908P is designed to serve users with a rich array of easy-to-use functions and features. The MaxiFix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software.
Bestseller No. 2
Autel Maxisys Pro MS908P Vehicle Diagnostics Scanner ECU Coding and J2534 Programming with TS401 TPMS Service Tool
  • 9.7 LED screen with a resolution of 1,024 x 768 capacitive touch screen
  • Vehicle Coverage: Extensive vehicle coverage for more than 80 US, Asian and European vehicle makes
  • Uniquely integrated vehicle programing capabilities working with a SAE J2534-1&-2 compliant vehicle programming pass-thru interface
  • Automatic system and software udpates with real-time push message notifications via internet
  • Android Operating System,Fast,Smart,Mobile,Powerful Diagosis
Bestseller No. 3
Autel MaxiSys Pro MS908P Diagnostic Scanner Automotive Scan Tool with ECU Programming and J2534 Reprogramming + Free Oscilloscope MaxiScope MP408
  • 【SUPERIOR CODING & PROGRAMMING】 Supports coding and programming especially for BMW and Mercedes. With the VCI of MS908P for SAE J2534-1 and J2534-2 protocols, it can replace the existing software and firmware in ECU without expensive original equipment.
  • 【WIDE DIAGNOSTIC SOLUTIONS】 Well capable of VCM coding and programming, TPMS coding, intelligent cruise control (ICC), ECU coding, live data, dashboard matching, airbag system reset, anti-theft key matching and more.
  • 【HIGH-EFFICIENCY OF USE】 Provides you with easy operations through the ultra-fast Cortex-A9 processor, 9.7-in large screen and Android System. You can do a lot like search, update, screenshots, and data record with just one touch by remote control.
  • 【WARRANTY & UPDATE】 You can get quality related services within 12 months warranty, besides, 12 months free online update is available for the latest bug fixes and newly added parameters and car models.
  • 【POWERFUL DIAGNOSTIC TOOL】 The oscilloscope MP408 combine with MaxiSys Pro is able to measure and test virtually all the electrical and electronic components and circuits in any modern vehicles, providing you an insight to the inner workings of a vehicle's electronic circuits.
Bestseller No. 4
VXDIAG VCX Nano Toyota and Lexus Diagnose and Programming Tool Compatible with J2534
  • VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
  • VXDIAG VCX Nano for Toyota, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
  • OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
  • Small size, easy to carry and convenient for us
  • We provide full time online support, if you have any questions about our device, please feel free to contact us online via ask us a question or send us email
Bestseller No. 5
CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
  • The CarDAQ-Plus2 is the next generation Drew Technologies J2534-1 and J2534-2 device with advanced support for J2534 v05.00 and DoIP.
  • Features High Speed USB and support for global vehicles.
  • Meets all of today's SAE J2534 standards.
  • Rugged plastic case included for safe and convenient transporting.
  • Free J2534 Toolbox application, online software updates and phone support.
Bestseller No. 6
Autel Maxisys MS908CV Heavy Duty Diagnostic Scan Tool With J-2534 ECU Programming,Bluetooth/Wifi Enabled & Wireless Connection
  • POWERFUL DIAGNOSIS &ANALYSIS: The Autel Maxisys MS908CV is especially made for working on Heavy Duty vehicles. It contains a whole set of heavy duty vehicle connectors and provides access to all the commonly performed service functions: Oil Reset, EPB, Brake Bleeding, DPF & SCR, Immo & keys, Injector Throttle and other regular maintenance functions.
  • ADVANCED ECU CODING & PROGRAMMING: The complete diagnostic tool kit includes a compact sized MaxiFlash Elite which performs J2534 and J2534-2 pass-thru programming and provides Bluetooth VCI communication between the vehicle and the MaxiSys CV tablet.
  • SPECIAL FUCTIONS: The diagnostic scan tool provides the special functions that complete repairs including Injector Quantity Adjustment, DPF Regeneration, Adaptations, Calibrations, Maintenance Resets.
  • STRONG FEATURES: The automotive scanner read and clear codes, view and graph live data, perform tool-guided maintenance services, complete an array of special functions and diagnose manufacturer-specific systems including Allison transmissions, Bendix ABS Brake systems, Detroit Diesel Engines and Eaton and Wabash ABS trailer brakes.
  • WIDE VEHICLE COVERAGE: Extensive vehicle coverage for more than 80 US, Asian and European commercial vehicles and industrial machine brands.
Bestseller No. 7
Autel Maxisys CV MS908CV Heavy Duty Diagnostic Tool with J-2534 ECU Programming, BT, WiFi Connection
  • The Autel Maxisys MS908CV is especially made for working on Heavy Duty vehicles. It contains a whole set of heavy duty vehicle connectors and provides access to all the commonly performed service functions: Oil Reset, EPB, Brake Bleeding, DPF & SCR, Immo & keys, Injector Throttle and other regular maintenance functions
  • The complete diagnostic tool kit includes a compact sized MaxiFlash Elite which performs J2534 and J2534-2 pass-thru programming and provides BT VCI communication between the vehicle and the MaxiSys CV tablet.
  • The diagnostic scan tool provides the special functions that complete repairs including Injector Quantity Adjustment, DPF Regeneration, Adaptations, Calibrations, Maintenance Resets.
  • The automotive scanner read and clear codes, view and graph live data, perform tool-guided maintenance services, complete an array of special functions and diagnose manufacturer-specific systems including Allison transmissions, Bendix ABS Brake systems, Detroit Diesel Engines and Eaton and Wabash ABS trailer brakes.
  • Extensive vehicle coverage for more than 80 US, Asian and European commercial vehicles and industrial machine brands.
Bestseller No. 8
Autel MK908P Diagnostic Scanner (MS908P MaxiSys Pro Upgraded) J2534 ECU Programming, Coding, Bi-directional Control, Complete Systems Diagnoses with 1 Year Free Online Update for DIYers, Professionals
  • CERTIFIED BY AUTHORITY: As an upgraded version of the MS908P,same function as MS908S PRO and MaxiSys Elite. This superior diagnostic device is awarded as the Best Vehicle Diagnostic Tool in Britain, and characterized by its high-end diagnostic features with easy-to-use operations. It's an ultimate car scanner for DIYers, experienced mechanics, even garage to finish professional-level vehicle repair and maintenance.
  • ECU CODING/PROGRAMMING: This top-level OBD2 scanner comes with a SAE J2534-1 & -2 compliant PassThru reprogramming interface device which allows you to use the updated OEM software to replace the existing software/firmware in ECUs, programming new ECUs for Benz/BMW and fixing software-controlled drivability issues and emission issues.
  • TOP-LEVEL CONFIGURATION: This Android4.4 based high-end car scanner is designed with the advanced hardware configurations including super-fast hexa-core Processor, 2GM RAM, 64GB On-board Memory, 8.0 Megapixel rear cam, ultra-clear 10.1 inches LED screen etc. for users to detect the problems of the given vehicle efficiently and accurately.
  • ABUNDANT VEHICLE MODELS: This diagnostic scan tool is built for testing more than 80 US, Asian and European vehicle makes and you can use it to test more vehicles when you complete the update at our official website once in a while. It is basically a bidirectional scanner that allows you to send and receive data to and from a car's control modules.
  • DATA MANAGEMENT OPERAION: In order to bring convenience for users to manage all the data and parameters stored in this diagnostic tool, Autel MK908P supports the following user-friendly managing functions: Shop Manager Operation, MaxiFix Operation, Data Manager Operation, etc. to quickly and directly select the required referring information while diagnosing.
Bestseller No. 9
Autel MK908P Diagnostic Scanner with TPMS Reset Tool TS401 and J2534 MaxiVideo MV105 for ECU Programming, Coding, Bi-Directional Control, Complete Systems Diagnoses and Tire Sensor Activate
  • ECU CODING/PROGRAMMING: This top-level OBD2 scanner comes with a SAE J2534-1 & -2 compliant PassThru reprogramming interface device which allows you to use the updated OEM software to replace the existing software/firmware in ECUs, programming new ECUs for Benz/BMW and fixing software-controlled drivability issues and emission issues.
  • EXTENSIVE COVERAGE: This Autel scanner same function as the Maxisys elite, MS908S PRO, MS908E with Full OBD functions, 11 reset functions and full systems diagnoses for codes, live data, actuation test, adaptations, ECU coding ,work on over 80 1996 US-based , 2000 European-based and newer OBD2/EOBD protocol vehicles.
  • SUPERIOR PERFORMANCE:This Android4.4 based high-end diagnostic scanner is designed with the advanced hardware configurations including super-fast hexa-core Processor, 2GM RAM, 64GB On-board Memory, 8.0 Megapixel rear cam, ultra-clear 10.1 inches LED screen etc. It more superior than Autel Maxisys PRO.
  • DATA MANAGEMENT OPERAION: In order to bring convenience for users to manage all the data and parameters stored in this diagnostic tool, Autel MK908P supports the following user-friendly managing functions: Shop Manager Operation, MaxiFix Operation, Data Manager Operation, etc. to quickly and directly select the required referring information while diagnosing.
  • Great COMBINATION:TS401 graphic directions for OE sensor relearn procedures,scan TPMS sensor ID and copy ID into Autel MX sensor,manual input OE ID into Autel MX-Sensor. And autel Video scope MV105 can help you inspecting most spark plug holes.
Bestseller No. 10
Autel Maxisys Pro MS908P Automotive Diagnostic Scanner with ECU Coding and J2534 Reprogramming with Free TP550
  • Big sale, save you more than 200USD, then will back to the price 2460USD. Comprehensive OE-Level diagnostic & OBDII services, advanced ECU coding and programming for pro tools;
  • Designed for professional technicians who demand superior tool features to provide the most performance for their investment
  • Auto-Vin technology for fast and precise vehicle identification
  • Extensive OE-Level vehicle coverage for more than 80 US, Asian and European vehicle makes
  • Compatible with some add-ons: Oscilloscope-MaxiScopeMP408 and Digital Inspection Cameras (MV105 and MV108)

Last update on 2019-03-19 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-03-19 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.