NHTSA Campaign Number: 18V652
Manufacturer BMW of North America, LLC
Components EQUIPMENT
Potential Number of Units Affected 3,501
Risk of Shock or Fire from Charging Cable
An electrical shock or a fire can increase the risk of injury or death.
Summary
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 330e iPerformance, i3 Rex, i3 Sport Rex, X5 xDrive40e, i3 BEV, i3 Sport BEV and MINI Cooper Countryman SE All4 PHEV vehicles, 2019 i8 and i8 Roadster vehicles and 2018-2019 530e iPerformance, 530e xDrive iPerformance and 740Le xDrive iPerformance vehicles. Capacitors within the TurboCord Portable Chargers may fail, possibly resulting in a shock hazard or a fire.
Remedy
BMW will notify owners, and dealers will inspect the charging cable, and replace it if necessary, free of charge. The recall is expected to begin November 12, 2018. Owners may contact BMW customer service at 1-800-525-7417 or Mini customer service at 1-866-825-1525.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
Check if your MINI has a Recall
SI B61 12 18 General Electrical Systems |
September 2018 Technical Service |
RECALL 18V-XXX: CHECK BMW TURBOCORD PORTABLE EV CHARGER
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
MODEL
F15 (X5e) | G12 (740Le, 745Le) |
F30 (330e) | G30 (530e) |
SITUATION
BMW Group is conducting a Voluntary Safety Recall (effective September 26, 2018) on certain BMW TurboCord chargers which can be used with Model Year 2016-2019 BMW Plug-In Hybrid-Electric vehicles produced from 07/13/2015 to 08/20/2018.
Approximately 2,593 vehicles are affected by this recall.
Affected vehicles show the campaign as “Open” when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: 0061840400 B611218 Recall: Check TurboCord Portable EV Charger. All of the other systems including DAR and the RDR system will show the Stop Sale Sign starting tomorrow. Please utilize the Inventory Campaign Details under ROSS which shows all vehicles that have a Stop Sale in your inventory.
CAUSE
Affected cables were not produced to specifications due to one or more incompatible capacitors on the printed circuit board assembly. An affected cable could overheat and lead to a thermal event or present a shock hazard to the user.
CORRECTION
Inspect the serial number printed on the TurboCord Charger label, either on the charger body 110/240V wall plug, or on the shipping box. Enter the serial number into the “Serial Number Check” attachment, and find out if it is affected by this Recall.
Replace the TurboCord Charger with the improved part, if the serial number matches one of the affected serial number ranges.
In the interim, until the improved TurboCorde Charges are available, use the attached “Dealer Process” chart to address vehicles in your inventory.
The defective TurboCord Charger should be returned to the BMW WPRC Parts Return Center, via a normal parts return process.
PROCEDURE
![]() |
BMW TurboCord Portable EV Charger 110/240V |
![]() |
Serial number location on the product label placed on the TurboCord Charger shipping box |
![]() |
Serial number location on the charger body of the TurboCord Charger |
WARRANTY INFORMATION
Defect Code: | 0061840400 |
The campaign Defect Code (00 61 84 04 00) must be used for these Recall repair claim submissions, the corresponding flat rate labor operations will be added as soon as this information is finalized.
Stop-Sale Override during Vehicle RDR: Recall Repair Completed
You will need to have the repair order (RO) number and the RO date to retail (RDR) an affected vehicle once it is repaired as applicable.
Please ensure the claim for this Recall repair is promptly submitted through DCSnet via normal claim entry once the campaign information becomes available as noted above.
NOTE:
As an interim solution to process vehicles affected by Stop-Sale, use the attached procedure “Dealer Process”.
ATTACHMENTS
View PDF attachment B611218 Recall Notice.
View PDF attachment 180925_Dealer Process_Rev01.
View PDF attachment 2018-eVehicles-BMW-MINI-TurboCordPortableCharger-QA-(24Sep2018).
View PDF attachment 2018-eVehicles-TurboCordPortableCharger-CustomerAgreement.
View PDF attachment Faulty Serial Numbers Check_BMW_MINI.
SAFETY RECALL NOTICE
To: | All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor |
RE: | Recall 18V-XXX: BMW TurboCord Portable EV Charger B61 12 18 |
BMW Group is conducting a Voluntary Safety Recall (effective September 26, 2018) on certain BMW TurboCord chargers which can be used with Model Year 2016-2019 BMW Plug-In HybridElectric vehicles produced from 07/13/2015 to 08/20/2018.
Owners will be notified by First Class mail about the Recall and will be instructed to bring their chargers in for a free inspection and, if necessary, replacement when new parts are available from the supplier.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Check Process for Dealer Vehicles
Sales: If you follow the chart and have removed the faulty charger (if applicable), the vehicle can be retailed. Please follow the RDR override instructions under the Warranty section of the bulletin.
Accessory (Port-Installed / Dealer / Online)
TurboCord Portable Charger
18V-xxx / 18E-xxx
Electric / Plug-In Hybrid-Electric Vehicles
Last Updated 09/24/2018
Note:
This ***Accessory-Based*** Safety Recall involves the BMW / MINI TurboCord Portable Charger (“charging cable”) produced by supplier Webasto Charging Systems, Inc. It is a “Level 2” charger, i.e., it is capable of connecting the vehicle with a 240Volt electrical outlet for “fast” charging of an Electric / Plug-In Hybrid-Electric vehicle. It is not the “Level 1” Occasional Use Cable (OUC) which connects the vehicle to a standard 120Volt electric outlet.
The charger is available for BMW / MINI customers as an accessory (port-installed, dealer, online).
Please refer to www.bmwcharging.com / www.minicharging.com for further information.
Owners may have purchased a non-BMW-branded / non-MINI-branded affected cable via other sales channels / third-party providers. The supplier did not provide BMW Group with any identifying information for those charging cables and, therefore, BMW Group cannot support the Safety Recall for those non-branded charging cables.
Q1. | Which BMW Group models in the US are potentially affected by this Safety Recall? | |||||||||||||||||||||||||||
Approximately 3,500 BMW / MINI Electric / Plug-In Hybrid-Electric vehicles were processed at Vehicle Distribution Centers (VDC) during the time period (approximately May – Sep) when an affected charging cable may have been installed. Also, approximately 600 affected cables may have been purchased by customers at a BMW center / MINI dealer and/or online. The following table identifies the specific vehicle models and model years which are potentially affected:
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Q2. | What is the specific issue? | |||||||||||||||||||||||||||
The charging cable was not produced to specifications by the supplier. Specifically, some components on its integrated circuit board are incompatible. | ||||||||||||||||||||||||||||
Q3. | What can happen as a result of this issue? | |||||||||||||||||||||||||||
The charging cable could present a risk of a thermal event, and it could present a risk of a shock hazard, increasing the risk of injury. | ||||||||||||||||||||||||||||
Q4. | How did BMW Group become aware of this issue? | |||||||||||||||||||||||||||
BMW Group became aware of this issue through its quality control procedures. | ||||||||||||||||||||||||||||
Q5. | Why are other BMW Group charging cables not included in this Safety Recall? | |||||||||||||||||||||||||||
Affected Level 2 charging cables have been identified by the supplier by Serial Number. Therefore, the list of affected and unaffected Level 2 charging cables is known. The Level 1 OUC, as noted above, is not affected. | ||||||||||||||||||||||||||||
Q6. | Can I determine if this issue exists on my Level 2 charging cable? | |||||||||||||||||||||||||||
Your BMW center / MINI dealer will make this determination. Affected Level 2 charging cables have been identified by the supplier by Serial Number. Therefore, please contact an authorized BMW center / MINI dealer. They will inspect and, if necessary, replace an affected cable. | ||||||||||||||||||||||||||||
Q7. | Can I continue to use my Level 2 charging cable (until a replacement is available)? | |||||||||||||||||||||||||||
No.
When you receive a letter via First Class mail from BMW / MINI informing you of this Safety Recall, and asking you to have this Safety Recall performed by an authorized BMW center / MINI dealer, please do so as soon as possible. If you are not the only user of the Level 2 charging cable, please advise all other users of this important information. While we realize that not using the Level 2 charging cable is inconvenient, we are recommending not to use it due to the Safety Recall. Therefore, until a new cable is available, please use the Occasional Use Cable (OUC). We apologize for the temporary inconvenience. |
||||||||||||||||||||||||||||
Q8. | How will my Level 2 charging cable be repaired? | |||||||||||||||||||||||||||
Affected Level 2 charging cables have been identified by the supplier by Serial Number. Therefore, please contact an authorized BMW center / MINI dealer. They will inspect and, if necessary, replace an affected cable. | ||||||||||||||||||||||||||||
Q9. | Is BMW Group aware of any injuries, or fires involving these Level 2 charging cables associated with this Safety Recall? | |||||||||||||||||||||||||||
No. | ||||||||||||||||||||||||||||
Q10. | How will I be informed of this Safety Recall? | |||||||||||||||||||||||||||
In November, all BMW / MINI Electric / Hybrid-Electric vehicle owners will receive a letter via First Class mail asking them to schedule an appointment with their authorized BMW center / MINI dealer to have the Safety Recall performed. When you receive your letter, please have this Safety Recall performed by an authorized BMW center / MINI dealer as soon as possible. You can locate your nearest authorized BMW center at www.bmwusa.com/dealers, or MINI dealer at www.miniusa.com/dealer. | ||||||||||||||||||||||||||||
Q11. | How long will the repair take? | |||||||||||||||||||||||||||
It shouldn’t take long at all. An authorized BMW center / MINI dealer will inspect and, if necessary, replace an affected cable. The inspection and replacement will be performed for free by your authorized BMW center / MINI dealer. | ||||||||||||||||||||||||||||
Q12. | Do I have to wait for my letter in order to have my charging cable inspected / replaced? | |||||||||||||||||||||||||||
Yes. BMW / MINI are waiting for new charging cables from the supplier. | ||||||||||||||||||||||||||||
Q13. | I see the “TREAD Act Customer Reimbursement Plan” attached to my letter. Can you explain what that is about? Am I eligible for reimbursement? | |||||||||||||||||||||||||||
If you have already replaced the charging cable at your own expense, you may be eligible for reimbursement of certain expenses that you incurred. |
September 25, 2018
BMW /MINI recently discovered that the TurboCord Portable Charger (“Level 2 charging cable” or “charging cable”) that you purchased was not produced to specifications by the supplier and presents a safety risk. Accordingly, we have provide notice of this issue to the National Highway Traffic Safety Administration (NHTSA). Furthermore, as required, we will need to replace your charging cable with a new one that is not affected by this issue.
Our supplier has not yet been able to produce a sufficient quantity of new cables and, for this reason, we cannot yet provide you with a new charging cable. We sincerely apologize for this temporary inconvenience.
When a sufficient quantity of new parts are available, we will notify you to return to your authorized BMW center / MINI dealer so that we are able to provide you with the new charging cable.
Please be assured that your safety is important to us, and we appreciate your understanding and patience at this time.
Sincerely,
Russ Lucas
VP, Recall Implementation
BMW of North America, LLC
SI B61 13 18 General Electrical Systems |
September 2018 Technical Service |
RECALL 18V-XXX: CHECK BMW TURBOCORD PORTABLE EV CHARGER
MODEL
SITUATION
BMW Group is conducting a Voluntary Safety Recall (effective September 26, 2018) on certain BMW TurboCord chargers which can be used with Model Year 2014-2019 BMWi BEV and Rex vehicles produced from 03/07/2014 up to 08/21 2018.
Approximately 2,232 vehicles are affected by this recall.
Affected vehicles show the campaign as “Open” when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: 0061850400 B611318 Recall: Check TurboCord Portable EV Charger. All of the other systems including DAR and the RDR system will show the Stop Sale Sign starting tomorrow. Please utilize the Inventory Campaign Details under ROSS which shows all vehicles that have a Stop Sale in your inventory.
CAUSE
Affected cables were not produced to specifications due to one or more incompatible capacitors on the printed circuit board assembly. An affected cable could overheat and lead to a thermal event or present a shock hazard to the user.
CORRECTION
Inspect the serial number printed on the TurboCord Charger label, either on the charger body 110/240V wall plug, or on the shipping box. Enter the serial number into the “Serial Number Check” attachment, and find out if it is affected by this Recall.
Replace the TurboCord Charger with the improved part, if the serial number is a “bad part” according to the “Serial Number Check” attachment.
In the interim, until the improved TurboCord Charges are available, use the attached “Dealer Process” chart to address vehicles in your inventory.
The defective TurboCord Charger should be returned to the BMW WPRC Parts Return Center, via normal parts return process.
PROCEDURE
![]() |
BMW TurboCord Portable EV Charger 110/240V |
![]() |
Serial number location on the product label placed on the TurboCord Charger shipping box |
![]() |
Serial number location on the charger body of the TurboCord Charger |
WARRANTY INFORMATION
The campaign Defect Code (00 61 85 04 00) must be used for these Recall repair claim submissions, the corresponding flat rate labor operations will be added as soon as this information is finalized.
Stop-Sale Override during Vehicle RDR: Recall Repair Completed
You will need to have the repair order (RO) number and the RO date to retail (RDR) an affected vehicle once it is repaired as applicable.
Please ensure the claim for this Recall repair is promptly submitted through DCSnet via normal claim entry once the campaign information becomes available as noted above.
NOTE:
As an interim solution to process vehicles affected by Stop-Sale, use the attached procedure “Dealer Process”.
ATTACHMENTS
View PDF attachment 180925_Dealer Process_Rev01.
View PDF attachment B611318 Recall Notice.
View PDF attachment 2018-eVehicles-BMW-MINI-TurboCordPortableCharger-QA-(24Sep2018).
View PDF attachment 2018-eVehicles-TurboCordPortableCharger-CustomerAgreement.
View PDF attachment Faulty Serial Numbers Check_BMW_MINI.
SAFETY RECALL NOTICE
To: | All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor |
RE: | Recall 18V-XXX: BMW TurboCord Portable EV Charger B61 13 18 |
BMW Group is conducting a Voluntary Safety Recall (effective September 26, 2018) on certain BMW TurboCord chargers which can be used with Model Year 2014-2019 BMWi BEV and Rex vehicles produced from 03/07/2014 up to 08/21 2018.
Owners will be notified by First Class mail about the Recall and will be instructed to bring their chargers in for a free inspection and, if necessary, replacement when new parts are available from the supplier.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
SI M61 04 18 General Electrical Systems |
September 2018 Technical Service |
RECALL 18V-XXX: CHECK MINI TURBOCORD PORTABLE EV CHARGER
MODEL
SITUATION
BMW Group is conducting a Voluntary Safety Recall (effective September 26, 2018) on certain MINI TurboCord chargers which can be used with Model Year 2018-2019 MINI Cooper SE Countryman All4 PHEV vehicles produced from 11/10/2017 up to 08/23/2018.
Approximately 629 vehicles are affected by this recall.
Affected vehicles show the campaign as “Open” when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: 0061860400 M610418 Recall: Check TurboCord Portable EV Charger. All of the other systems including DAR and the RDR system will show the Stop Sale Sign starting tomorrow. Please utilize the Inventory Campaign Details under ROSS which shows all vehicles that have a Stop Sale in your inventory.
CAUSE
Affected cables were not produced to specifications due to one or more incompatible capacitors on the printed circuit board assembly. An affected cable could overheat and lead to a thermal event or present a shock hazard to the user.
CORRECTION
Inspect the serial number printed on the TurboCord Charger label, either on the charger body 110/240V wall plug, or on the shipping box. Enter the serial number into the “Serial Number Check” attachment, and find out if it is affected by this Recall.
Replace the TurboCord Charger with the improved part, if the serial number is a “bad part” according to the “Serial Number Check” attachment.
In the interim, until the improved TurboCord Charges are available, use the attached “Dealer Process” chart to address vehicles in your inventory.
The defective TurboCord Charger should be returned to the BMW WPRC Parts Return Center, via normal parts return process.
PROCEDURE
![]() |
BMW TurboCord Portable EV Charger 110/240V |
![]() |
Serial number location on the product label placed on the TurboCord Charger shipping box |
![]() |
Serial number location on the charger body of the TurboCord Charger |
WARRANTY INFORMATION
The campaign Defect Code (00 61 86 04 00) must be used for these Recall repair claim submissions, the corresponding flat rate labor operations will be added as soon as this information is finalized.
You will need to have the repair order (RO) number and the RO date to retail (RDR) an affected vehicle once it is repaired as applicable.
Please ensure the claim for this Recall repair is promptly submitted through DCSnet via normal claim entry once the campaign information becomes available as noted above.
NOTE:
As an interim solution to process vehicles affected by Stop-Sale, use the attached procedure “Dealer Process”.
ATTACHMENTS
View PDF attachment 180925_Dealer Process_Rev01.
View PDF attachment M610418 Recall Notice.
View PDF attachment 2018-eVehicles-TurboCordPortableCharger-CustomerAgreement.
View PDF attachment 2018-eVehicles-BMW-MINI-TurboCordPortableCharger-QA-(24Sep2018).
View PDF attachment Faulty Serial Numbers Check_BMW_MINI.
SAFETY RECALL NOTICE
To: | All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor |
RE: | Recall 18V-XXX: MINI TurboCord Portable EV Charger M61 04 18 |
BMW Group is conducting a Voluntary Safety Recall (effective September 26, 2018) on certain
MINI TurboCord chargers which can be used with Model Year 2018-2019 MINI Cooper SE Countryman All4 PHEV vehicles produced from 11/10/2017 up to 08/23/2018.
Owners will be notified by First Class mail about the Recall and will be instructed to bring their chargers in for a free inspection and, if necessary, replacement when new parts are available from the supplier.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
SI B61 12 18
September 2018
https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V652-9212.pdf
SI B61 12 18
September 2018
https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V652-5408.pdf
SI B61 13 18
September 2018
https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V652-8109.pdf
SI B61 13 18
September 2018
https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V652-8899.pdf
SI M61 04 18
September 2018
https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V652-1933.pdf
SI M61 04 18
September 2018
https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V652-4336.pdf
BMW Parts Bulletin
TEC134 Turbo Cord Charger Return
September 13, 2018
B-32-0918-0633
https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V652-1272.pdf
MINI PARTS BULLETIN
TEC135 Turbo Cord Charger Return
September 19, 2018
M-32-0918-M0608
https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V652-8859.pdf
Recall Acknowledgement
October 11, 2018
https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V652-3851.pdf
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- Bluetooth & WiFi connectivity and app adjustable power via the myWallbox app
- Power Sharing: Connect two or more chargers to a single circuit to charge multiple EVs at one time
- Power Boost: Pair Pulsar Plus with our smart meter to enable maximum charging power even in homes with limited capacity. Eco-Smart: Use exclusively green energy from your solar panels or a mix of green + grid energy to charge your car
Last update on 2022-07-06 / Affiliate links / Images from Amazon Product Advertising API
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