DELIVERY STOP & RECALL 18V-473: FUEL LEVEL SENSOR – 2018 BMW M5

NHTSA Campaign Number: 18V473
Manufacturer BMW of North America, LLC
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 1,645

 

Fuel Gauge may Read Higher than Actual Level

An incorrect fuel reading may lead to the vehicle stalling and increase the risk of a crash.

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2018 BMW M5 vehicles. The fuel level sensor in the fuel tank may become stuck against an in-tank fuel line, causing the fuel gauge to display an inaccurate and possibly larger amount of fuel than is actually available.

 

Remedy

BMW will notify owners, and dealers will secure the in-tank fuel line to keep the fuel line from contacting the fuel level sensor, free of charge. The recall is expected to begin September 10, 2018. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 


SI B16 07 18 July 2018
Fuel Supply Systems Technical Service

 

DELIVERY STOP & RECALL 18V-XXX: FUEL LEVEL SENSOR

New information provided by this revision is preceded by this symbol UPDATE!.

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

This Service Information bulletin replaces SI B16 07 18 dated July 2018

 

What’s New:

  • The repair Procedure, Parts and Warranty information have all been updated

 

MODEL

F90 (M5)

 

UPDATE! SITUATION

BMW Group is conducting a Voluntary Safety Recall (effective July 11, 2018) on Model Year 2018 BMW M5 vehicles that were produced from January 16, 2018 through June 25, 2018. The fuel gauge may display incorrectly.

Approximately 1,647 vehicles are affected by this delivery stop and recall.

Affected vehicles will show the campaign as “Open” when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: 0016380200 B160718 Recall: Fuel Level Sensor.

 

UPDATE! CAUSE

The distance between a fuel line on the fuel delivery unit (in-tank fuel pump) and the fuel level sensor is too short. The line could come into contact with the fuel level sending unit linkage. This could stop the linkage from travelling to the empty position on the sender.

 

UPDATE! CORRECTION

Install a cable tie to the in-tank fuel line to prevent the fuel line from coming in contact with the fuel level sending unit linkage.

 

UPDATE!PROCEDURE

Refer to attachment: B160718_Adjusting_the_In-tank_Fuel_Line.pdf

 

UPDATE! PARTS INFORMATION

Description Quantity Part Number
Cable ties 2 61 13 1 382 243
O-Ring 1 16 11 7 188 567 DELIVERY STOP & RECALL 18V-473: FUEL LEVEL SENSOR - 2018 BMW M5 » small light
Plastic nut 5 16 13 1 176 747 DELIVERY STOP & RECALL 18V-473: FUEL LEVEL SENSOR - 2018 BMW M5 » small light
Access cover 1 51 71 7 430 971

 

UPDATE! WARRANTY INFORMATION

Reimbursement for this Recall will be via normal claim entry utilizing the following information:

Defect Code: 0016380200

 

Completion “before” vehicle delivery to the customer or the vehicle is already in the workshop

Labor Operation: Labor Allowance: Description:
00 66 768 8 FRU Rework the fuel line of the delivery unit (Plus work)

 

Or:

Completion after vehicle delivery to the customer (with no other Main work claimed)

Labor Operation: Labor Allowance: Description:
00 66 171 9 FRU Rework the fuel line of the delivery unit (Main work)

 

TREAD Act – Previous Customer-Pay Repairs

Based on the small number affected vehicles and their current age (affected vehicles produced from January 16, 2018 through June 25, 2018), reimbursement requests for prior customer-pay repairs that specifically address the issue described in this Recall bulletin are not very likely.

Posted: Friday, July 13, 2018

 

ATTACHMENTS

View PDF attachment B160718 Recall Notice.

View PDF attachment B160718_Adjusting_the_In-tank_Fuel_Line.

View PDF attachment 2018-F90-FuelLevelSensor-QA-(13Jul2018).


SAFETY RECALL NOTICE

 

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Delivery Stop & Recall 18V-XXX: Fuel Level Sensor B16 07 18

 

BMW Group is conducting a Voluntary Safety Recall (effective July 11, 2018) on Model Year 2018 BMW M5 vehicles that were produced from January 16, 2018 through June 25, 2018.

 

Owners will be notified by First Class mail about the Recall and will be instructed to bring their vehicles in for a free repair when parts are available.

 

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.


Fuel Level Sensor
Safety Recall 18V-xxx
Model Year 2018
BMW M5
Last Updated 07/13/2018

 

Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

Approximately 1,647 Model Year 2018 BMW M5 models in the US, produced between January and June 2018, are potentially affected.

Q2. What is the specific issue?

The issue involves the fuel level sensor within the fuel tank.  The distance between the sensor and an intank fuel line is too small, and may cause the sensor to get stuck.

Q3. What can happen as a result of this issue?

If the sensor became stuck, the fuel gauge in the instrument cluster would display a constant (and greater) amount of fuel than is actually available.  This could lead to stalling, and increase the risk of a crash.

Q4. Why are other BMW Group vehicles not included in this Safety Recall? The fuel level sensor in other vehicles does not experience this condition.
Q5. How did BMW Group become aware of this issue?

BMW Group became aware of this issue through its quality control procedures.

Q6. Can I determine if this issue exists in my vehicle? 

If you notice that the fuel gauge in the instrument cluster seems to indicate a fuel level that does not change, your vehicle may be experiencing this issue.

Q7. Can I continue to drive my vehicle (before I receive my letter)?

Yes.  However, when you receive a letter asking you to have this Safety Recall performed by an authorized BMW center, please do so as soon as possible.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

Q8. How will my vehicle be repaired?

The in-tank fuel line will be securely fastened so that it does not contact the fuel level sensor.

Q9. Is BMW Group aware of any accidents, injuries or fires, in the US, involving these BMW Group vehicles associated with this Safety Recall?

No.

Q10. How will I be informed of this Safety Recall?

You will receive a letter in August via First Class mail advising you of this Safety Recall and requesting you to schedule an appointment with an authorized BMW center to have this Safety Recall performed.  You can locate your nearest authorized BMW center at www.bmwusa.com/dealers.

To ensure the BMW Group has your most recent contact and vehicle information, please register your vehicle at www.bmwusa.com/myBMW.  Registration is free, and will give you access to factory initiated campaigns and other information specific to your vehicle.

Q11. How long will the repair take?

This repair will take approximately 1 hour; however, additional time may be required depending upon your BMW center’s schedule.  The repair will be performed for free by your authorized BMW center.

Q12. Do I have to wait for my letter to have my vehicle serviced?

Yes.  We are in the process of implementing this Safety Recall campaign to ensure that the necessary parts, tools, and procedures are at the BMW centers prior to sending out the owner notification letters.  For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.

 


SI B16 07 18
July 2018

https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V473-2843.pdf

RCRIT-18V473-2843

 


SI B16 07 18
July 2018

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V473-7793.pdf

RCMN-18V473-7793

 


Recall Acknowledgement

August 13, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V473-3564.pdf

RCAK-18V473-3564

 


 

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