An incorrect fuel reading may lead to the vehicle stalling and increase the risk of a crash.
Summary
BMW of North America, LLC (BMW) is recalling certain 2018 BMW M5 vehicles. The fuel level sensor in the fuel tank may become stuck against an in-tank fuel line, causing the fuel gauge to display an inaccurate and possibly larger amount of fuel than is actually available.
Remedy
BMW will notify owners, and dealers will secure the in-tank fuel line to keep the fuel line from contacting the fuel level sensor, free of charge. The recall is expected to begin September 10, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
New information provided by this revision is preceded by this symbol .
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
The repair Procedure, Parts and Warranty information have all been updated
MODEL
F90 (M5)
SITUATION
BMW Group is conducting a Voluntary Safety Recall (effective July 11, 2018) on Model Year 2018 BMW M5 vehicles that were produced from January 16, 2018 through June 25, 2018. The fuel gauge may display incorrectly.
Approximately 1,647 vehicles are affected by this delivery stop and recall.
Affected vehicles will show the campaign as “Open” when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: 0016380200 B160718 Recall: Fuel Level Sensor.
CAUSE
The distance between a fuel line on the fuel delivery unit (in-tank fuel pump) and the fuel level sensor is too short. The line could come into contact with the fuel level sending unit linkage. This could stop the linkage from travelling to the empty position on the sender.
CORRECTION
Install a cable tie to the in-tank fuel line to prevent the fuel line from coming in contact with the fuel level sending unit linkage.
PROCEDURE
Refer to attachment: B160718_Adjusting_the_In-tank_Fuel_Line.pdf
Reimbursement for this Recall will be via normal claim entry utilizing the following information:
Defect Code:
0016380200
Completion “before” vehicle delivery to the customer or the vehicle is already in the workshop
Labor Operation:
Labor Allowance:
Description:
00 66 768
8 FRU
Rework the fuel line of the delivery unit (Plus work)
Or:
Completion after vehicle delivery to the customer (with no other Main work claimed)
Labor Operation:
Labor Allowance:
Description:
00 66 171
9 FRU
Rework the fuel line of the delivery unit (Main work)
TREAD Act – Previous Customer-Pay Repairs
Based on the small number affected vehicles and their current age (affected vehicles produced from January 16, 2018 through June 25, 2018), reimbursement requests for prior customer-pay repairs that specifically address the issue described in this Recall bulletin are not very likely.
Posted: Friday, July 13, 2018
ATTACHMENTS
View PDF attachment B160718 Recall Notice.
View PDF attachment B160718_Adjusting_the_In-tank_Fuel_Line.
View PDF attachment 2018-F90-FuelLevelSensor-QA-(13Jul2018).
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
BMW Group is conducting a Voluntary Safety Recall (effective July 11, 2018) on Model Year 2018 BMW M5 vehicles that were produced from January 16, 2018 through June 25, 2018.
Owners will be notified by First Class mail about the Recall and will be instructed to bring their vehicles in for a free repair when parts are available.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Fuel Level Sensor Safety Recall 18V-xxx Model Year 2018 BMW M5 Last Updated 07/13/2018
Q1.
Which BMW Group models in the US are potentially affected by this Safety Recall?
Approximately 1,647 Model Year 2018 BMW M5 models in the US, produced between January and June 2018, are potentially affected.
Q2.
What is the specific issue?
The issue involves the fuel level sensor within the fuel tank. The distance between the sensor and an intank fuel line is too small, and may cause the sensor to get stuck.
Q3.
What can happen as a result of this issue?
If the sensor became stuck, the fuel gauge in the instrument cluster would display a constant (and greater) amount of fuel than is actually available. This could lead to stalling, and increase the risk of a crash.
Q4.
Why are other BMW Group vehicles not included in this Safety Recall? The fuel level sensor in other vehicles does not experience this condition.
BMW Group became aware of this issue through its quality control procedures.
Q6.
Can I determine if this issue exists in my vehicle?
If you notice that the fuel gauge in the instrument cluster seems to indicate a fuel level that does not change, your vehicle may be experiencing this issue.
Q7.
Can I continue to drive my vehicle (before I receive my letter)?
Yes. However, when you receive a letter asking you to have this Safety Recall performed by an authorized BMW center, please do so as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q8.
How will my vehicle be repaired?
The in-tank fuel line will be securely fastened so that it does not contact the fuel level sensor.
Q9.
Is BMW Group aware of any accidents, injuries or fires, in the US, involving these BMW Group vehicles associated with this Safety Recall?
No.
Q10.
How will I be informed of this Safety Recall?
You will receive a letter in August via First Class mail advising you of this Safety Recall and requesting you to schedule an appointment with an authorized BMW center to have this Safety Recall performed. You can locate your nearest authorized BMW center at www.bmwusa.com/dealers.
To ensure the BMW Group has your most recent contact and vehicle information, please register your vehicle at www.bmwusa.com/myBMW. Registration is free, and will give you access to factory initiated campaigns and other information specific to your vehicle.
Q11.
How long will the repair take?
This repair will take approximately 1 hour; however, additional time may be required depending upon your BMW center’s schedule. The repair will be performed for free by your authorized BMW center.
Q12.
Do I have to wait for my letter to have my vehicle serviced?
Yes. We are in the process of implementing this Safety Recall campaign to ensure that the necessary parts, tools, and procedures are at the BMW centers prior to sending out the owner notification letters. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.
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