DELIVERY STOP & RECALL 18V-439: FRONT WISHBONE – 2018 BMW X5

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NHTSA Campaign Number: 18V439
Manufacturer BMW of North America, LLC
Components SUSPENSION
Potential Number of Units Affected 43

 

Lower Control Arm May Break

If the lower control arm breaks, vehicle handling and control can be affected, increasing the risk of a crash.

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2018 BMW X5 xDrive35i, X5 xDrive50i, X5 xDrive35d, and X6 sDrive35i vehicles. The pivot bolt on the front lower-left control arm may not have been properly hardened, which may cause the control arm to break.

 

Remedy

BMW will notify owners, and dealers will inspect the lower-left control arms and replace if necessary, free of charge. The recall is expected to begin August 20, 2018. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 


Front Axle B31 04 18 June 2018
Technical Service

 


DELIVERY STOP & RECALL 18V-XXX: FRONT WISHBONE

 

MODEL

F15 (X5) F16 (X6)

 

SITUATION

BMW Group is conducting a Voluntary Safety Recall (effective June 22, 2018) on certain Model Year 2018 BMW X5 and X6 vehicles produced from June 9-11, 2018.

 

Approximately 43 vehicles are affected by this delivery stop/recall.

  • Pipeline: 3
  • Dealer Inventory:38
  • Retailed: 2

Affected vehicles show the campaign as “Open” when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description:

 

STOP013172 B310418 Recall: Front Wishbone

 

CAUSE

The durability of the front axle lower left side wishbone may not have been produced to specifications.

 

CORRECTION

Check the front lower left wishbone production date and, if necessary, replace the wishbone.

 

PROCEDURE

front axle lower left side wishbone Check the production date on the front axle lower left side wishbone. The area containing the production date is circled.

If the production date states “155 2018 A” the wishbone must be replaced as per REP31 12 004

Note: SI B32 07 18

If it is any other production date, no further repairs are necessary.

 

PARTS INFORMATION

Part Number Description Quantity
31 12 6 864 821 Wishbone lower left 1
31 12 6 780 480 Combination nut 1
07 12 9 908 011 Hexagon screw with flange 1
07 11 9 906 898 Hexagon screw with flange 1
33 30 6 787 062 Combination nut 2

 

And, as needed for wheel alignment:

Part Number Description Quantity
33 30 6 771 102 Hex nut with flange 2
33 32 6 760 668 Self locking collar nut 2

 

WARRANTY INFORMATION

The campaign Defect Code (00 31 87 01 00) that must be used for these Recall claim submissions will be available in the system the week of June 25, 2018. 

You will need to have the repair order (RO) number and the RO close date to retail an affected vehicle once it is inspected and/or repaired as applicable.

Please ensure the claim for this Recall is promptly submitted through DCSnet once the campaign Defect Code becomes available as noted above.

 

Reimbursement for this Delivery Stop/Recall repair campaign will be via normal claim entry utilizing the following information:

 

Defect Code: 0031870100

 

Completion “before” vehicle delivery to the customer or the vehicle is already in the workshop

Labor Operation: Labor Allowance: Description:
00 66 733 3 FRU Check wishbone (No repair is necessary) (Plus work)
Or:
00 66 734 21 FRU Check and replace the front axle lower left side wishbone (includes a wheel alignment check and adjustment) (Plus work)

 

Or:

Completion after vehicle delivery to the customer (Two Vehicles)

Labor Operation: Labor Allowance: Description:
00 66 143 5 FRU Check wishbone (No repair is necessary) (Main work)
Or:
00 66 144 23 FRU Check and replace the front axle lower left side wishbone (includes a wheel alignment check and adjustment) (Main work)

 

Note:  Alternative Mobility Solution (AMS) expense reimbursement is not available for this Delivery Stop/Recall repair.

 

TREAD Act – Previous Customer-Pay Repairs

Based on the small number affected vehicles (43) and their current age (certain MY 2018 BMW X5 and X6 vehicles produced from June 9-11, 2018), reimbursement requests for prior customer-pay repairs that specifically address the issue described in this Recall bulletin are not very likely.


SAFETY RECALL NOTICE

 

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Delivery Stop & Recall 18V-XXX: Front Wishbone B31 04 18

 

BMW Group is conducting a Voluntary Safety Recall (effective June 22, 2018) on certain Model Year 2018 BMW X5 and X6 vehicles produced from June 9-11, 2018.

 

Owners will be notified by First Class mail about the Recall and will be instructed to bring their vehicles in for a free repair when parts are available.

 

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.


B31 04 18

June 2018

https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V439-0064.pdf

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B31 04 18

June 2018

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V439-5737.pdf

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Recall Acknowledgement

July 24, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V439-3475.pdf

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