NHTSA Campaign Number: 17V676
Manufacturer BMW
of North America, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 672,775
Blower Motor Wiring may Overheat
Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
Summary
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
Remedy
BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. The recall is expected to begin December 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
TIS Service Bulletin
| SI B64 07 17 | November 2017 | |
| Heating and Air Conditioning | Technical Service |
RECALL 17V-676: BLOWER MOTOR WIRING
MODEL
E90 (3 Series Sedan including M3)
E91 (3 Series Wagon)
E92 (3 Series Coupe including M3)
E93 (3 Series Convertible including M3)
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective November 2, 2017) on Model Year 2006-2011 BMW 3 Series involving the wiring of the blower motor.
This issue involves the wiring for the system – known as the “blower-motor” – that controls air flow for the heating and cooling (air conditioning) system. Over time, and due to a number of contributing factors, the connection between the wiring and this system can degrade.
Approximately 672,775 vehicles are affected by this recall.
Vehicles in dealer inventory are affected by this recall. Vehicles which are affected will show the campaign as “Open” when checked either in AIR or ISPA Next. Once the Warranty Vehicle Inquiry system is updated on Friday, November 3, 2017, it will display the same information. The affected vehicles will be identified with the comment: 0061660400 B640717 Recall: Blower Motor Wiring – Do not retail or deliver.
The repair procedure is still under development and the part numbers have not yet been confirmed. Please do not order those listed in ETK for this recall. This bulletin will be updated with repair instructions, parts and warranty information when they become available. Please monitor the Parts Matrix for parts ordering procedures.
Since this information is initial and a remedy is currently unavailable, it’s recommended that your center utilize BMW loaners (AMP) / rental vehicles as needed for those customers requesting alternate transportation.
Recall notice and Q&A have been attached for further information.
Points of Contact:
If you have any questions in the meantime, contact your Aftersales Area Manager. Please direct any media inquiries to BMW NA Corporate Communications at [email protected]
ATTACHMENTS
View PDF attachment B640717 Recall Notice.
View PDF attachment 2017-BMW-MY2006-2011-E9x-Blower-Motor-Wiring-QA-(30Oct2017)-FINAL.
View PDF attachment B640717 Dealer Script.
SAFETY RECALL NOTICE
| To: | All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor |
| RE: | Recall 17V-676: Blower Motor Wiring B64 07 17 |
BMW AG is conducting a Voluntary Safety Recall (effective November 2, 2017) on Model Year 2006-2011 BMW 3 Series involving the wiring of the blower motor.
Owners will be notified by First Class mail about the Recall and will be instructed to bring their vehicles in for a free repair when parts are available.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Safety Recall 17V-676
Blower-Motor-Wiring
Model Year 2006-2011
BMW 3 Series (including M3)
Last Update: 10/30/2017
Q1. Which BMW models in the US are potentially affected by this Safety Recall?
Approximately 672,775 BMW vehicles in the US, as noted below, are potentially affected.
| Series | Model Year | Model | Approx. Volume | Production Dates |
|---|---|---|---|---|
| E90 | 2006-2011 | 3 Series Sedan | 466,598 | Feb 2005 – Apr 2011 |
| E91 | 2006-2011 | 3 Series Wagon | 12,107 | Jun 2005 – Apr 2011 |
| E92 | 2007-2011 | 3 Series Coupe | 96,368 | Apr 2006 – May 2011 |
| E93 | 2007-2011 | 3 Series Convertible | 69,803 | Nov 2006 – May 2011 |
| E90 | 2009-2011 | 3 Series Diesel | 7,689 | Mar 2008 – Apr 2011 |
| E90 | 2008-2011 | M3 Sedan | 4,726 | Nov 2007 – Apr 2011 |
| E92 | 2008-2011 | M3 Coupe | 9,797 | Jun 2007 – May 2011 |
| E93 | 2008-2011 | M3 Convertible | 5,687 | Nov 2007 – May 2011 |
Q2. What is the specific issue?
This issue involves the wiring for the system – known as the “blower-motor” – that controls air flow for the heating and air conditioning system. Over time, and due to a number of contributing factors, the connection between the wiring and this system can degrade.
Q3. What can happen as a result of this issue?
Degradation of the wiring connection over time, due to long-term exposure to vehicle vibrations and climatic conditions, could lead to corrosion and possibly to an increase in electrical resistance at the connection. In rare cases, this could further lead to overheating, the possibility of melting at the connection point, and potentially to a short circuit. In extremely rare cases, the melting could propagate and lead to a fire.
Q4. Why are other vehicles not included in this Safety Recall?
Other models have different designs for the blower-motor wiring, and for the blower-motor which controls air flow for the heating and air conditioning system.
Q5. Do I need to stop driving my vehicle?
No. The possibility of this issue occurring is extremely rare.
However, you should stop driving your vehicle if any of the following warning signs occur:
- You see smoke entering the interior through the heating and cooling air vents.
- You smell smoke, or a plastic burning odor, in the interior.
If any of these warning signs occur, then as soon as possible, carefully move away from traffic, pull over to a safe location, and shut off the engine. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive your vehicle.
Dial 911 in the event of an emergency or contact an authorized BMW center immediately to have your vehicle brought to the nearest authorized BMW center for inspection and, if necessary, repair.
If an authorized BMW center is not available, then contact BMW Roadside Assistance at 1-800332-4269. Please note that if you no longer have roadside coverage, you may be required to pay in advance for the towing service. However, BMW will reimburse you for the towing service after validation of the recall repair claim.
Q6. I am nervous about continuing to drive my vehicle. Can I get a loaner vehicle? Is alternate transportation available?
If you request a loaner vehicle and replacement parts are not available, we have directed our authorized BMW centers to assist customers with alternate transportation needs.
Q7. Can I determine if this issue exists in my vehicle?
No. This can only be determined through proper inspection at an authorized BMW center.
Q8. How did BMW become aware of the problem?
BMW became aware of the problem through our quality control procedures.
Q9. How will I be informed of this Safety Recall?
All affected owners will receive an initial letter in December via First Class mail advising them of this recall. Due to the large vehicle population, sufficient parts may not be immediately available to repair all vehicles. Therefore, affected owners will receive a second letter on a rolling basis as parts become available. When owners receive the second letter, they should promptly schedule an appointment with an authorized BMW center to have this recall performed. The nearest authorized BMW center can be located at www.bmwusa.com/dealers.
To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.
Q10. How will my vehicle be repaired?
The wiring leading to the system that controls the heating and air conditioning system (the blower-motor) will be inspected and a new part will be installed. In some cases, additional components may need to be replaced which will be determined at the time of repair.
Q11. How long will the repair take?
This repair should take approximately one to two hours, depending upon the specific repair necessary; however, additional time may be required depending upon your BMW center’s schedule. The repair will be performed free of charge by your authorized BMW center.
Q12. Do I have to wait for my letter to have my vehicle serviced?
Yes. Due to the large vehicle volume, a sufficient quantity of parts may not be immediately available for all potentially affected vehicles. Therefore, potentially affected owners will receive a second letter on a rolling basis. When you receive the second letter, you should promptly schedule an appointment with an authorized BMW center to have this recall performed. You can locate your nearest authorized BMW center at www.bmwusa.com/dealers.
Q13. I see the “TREAD Act Customer Reimbursement Plan” attached to my letter. Can you explain what that is about? Am I eligible for reimbursement?
If you have already had this repair performed at your own expense, you may be eligible for reimbursement of certain expenses that you incurred.
Dealer Script:
Thank you for your call / inquiry regarding the current blower motor wiring (and or PCV Valve Heater) recall. I want to personally assure you that BMW of North America takes your safety and this situation very seriously. BMW has notified the National Highway Traffic Safety Administration, known as NHTSA, of our intent to recall approximately 1 million cars and SUV’s.
Currently, we do not have a fixed date for the replacement parts.
Here’s what I can tell you: If you own a potentially affected BMW vehicle, you will be sent a first-class letter in the mail within the next few weeks with more information on what you can do prior to availability of the replacements parts. Once the parts are available, owners will receive another letter with instructions on what to do to have the parts replaced.
While I certainly understand that this may not answer all your questions, I hope it helps a little to know what to expect in light of this recall. BMW is working as quickly as possible to address this situation and we very much appreciate your patience. In the meantime, more information can be found on our website: https://www.bmwusa.com/ scroll to the bottom left side of the page and click: Safety Recalls, enter the last 7 digits of your VIN and click enter. This will provide you with the current Q&A document.
Thank you for calling us and we will be happy to help you as soon as parts become available.
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
- [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scanner—no guesswork, no unnecessary repairs.
- [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
- [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
- [Expanded Make & Model Coverage] Optimized for today’s vehicles with strong support for GM, Ford, Stellantis (RAM, Jeep, Chrysler), Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Mercedes-Benz, BMW, and VW. Enhanced communication on select 2024+ Nissan and Mazda models (see compatibility chart).
- [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAM 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- 【Warm Tips】Wired THINKSCAN 689 is connected through a detachable OBDII cable, and we also have added OBD2 Extension Cable (about 60 cm/2 feet) as g ift, enabling customers handling vehicle repairs with ease. Just click "Bundles Item" above to get it. Note: FCA AutoAuth is a third-party service, additional cost may be required.
- 【Professional Car Diagnostic Tool】Tired of renew fees? Thinkscan 689 scanner provides dealer-level advanced functions without annual fees for auto mechanics and repair shops. 34+ Services, 3000+ Active Test, ECU Coding, 140+ Brands Coverage, FCA AutoAuth, CANFD&DOIP Protocol, Component Matching, Power Balance, V.A.G Guided, Compatible with Google Chrome integration, etc. With strong hardware backing, 64G Memory, Android 10, 4-core processors, and 4150mAh battery. Thinkscan 689 brings you the best as your daily business helper and never lets you drop the ball!
- 【Over 34 Reset Service, Adaptation + Relearn + Calibration + Initialization + Matching】Made for workshops, Thinkscan 689 scanner provides 34+ services for worldwide vehicles: such as Gear/SAS/EPB/TPMS/D.P.F/I.M.M.O/BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset, ABS Bleed, Injector coding, etc. Warm tips: Compatibility may vary on vehicles' model and year, please contact seller before purchase to make sure it works well on your cars.
- 【Real Active Test】Thinkscan 689 scan tool features over 3000+ full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test, turn on interior&exterior lights, sound horn, test door lock actuators, turn on/off front/rear side ACM Solenoid, Vehicle level position calibration, Wheel Speed Sensor Supply.
- 【Comprehensive Solutions with Advanced Features】Take your vehicle customization to the next level with the Thinkscan 689's advanced ECU coding capabilities. This scan tool provides power balance, PMI, unlock more new features and enhance performance by activating dormant functions, customizing OE settings, matching replaced components, and reprogramming adaptive data to elevate your driving experience. Note: Compatibility varies by car models, please check before order.
This product presentation was made with AAWP plugin.
I have 2011 BMW 328 xi model, I smelled wire burning while driving and blower stopped working and took my car to BMW service and they performed this recall but still blower is not working and they quoted $660 to replace the blower! Can this recall issue cause damage to blower? Should I pay for this blower replacement or BMW?
You may have blown the fuse for the blower motor.
Hello, there is a BMW I was interested in looking at New Country BMW located in Hartford, CT. After reviewing the carfax I noted it had a recall re BLOWER MOTOR WIRING. Is it my understanding that any dealership is in violation of selling such vehicle and NOT allowed to sell a car that has a safety recall.
Hello, I am to writing to you in regards to the recall 17v-676 which my 2006 3 series unfortunately was affected by. I received the initial first letter via first class mail warning me of the problem and the potential hazards that go along with it. I have recently noticed smoke coming from the engine bay and vents, as well as smelling an awful burning rubber/electrical smell whenever the A.C. or heater are turned on even if it’s just for a quick second & even when they are not on. Unfortunately I have no other choice but to drive this dangerous vehicle because obligations & priorities, such as getting my step daughter to school (which she didn’t want to get in the vehicle because it was too cold) & I can’t remedy the situation because I’m scared to use the heater. I also have prior engagements such as getting to work to be able to provide for my family. Even though in the back of my head I’m thinking this could be the day the vehicle catches on fire & I burn to death. If you have a family I’m sure you understand you’d do anything for them & this is a gamble I’m taking daily. I hope you can find the time & find it in your heart to reach out to me as soon as possible, so we can remedy the current situation with alternate transportation ASAP until there’s a permant solution or fix for this problem. You can reach me at [email protected] or my cell number is.
(909)454-2213 or my Fiancee Mari at [email protected] or cell number (909)212-2956
Sincerely, Vincent Morehouse & Mari Melendez. Long time BMW owners & enthusiasts
I purchase a used 335d 2011 on Nov 6th, 2017 at the BMW dealer in Catonsville Maryland. I have been looking for one like this for a long time when I found it. At the time of the purchase I was not made award of the recall since no one really new about it being so new. The serial number is WBAPN7C52BA781579. I will wait for the car to be ready but I would need a loaner car to get me through the holiday season. I asked the dealer to get a temporary car in the mean time. They told me it was the dealer policy not to give loaner cars unless it was for service. Since I have paid only a deposit they said I am not technically the owner so it doesn’t apply. I have offered to paid the car in full so I would be the owner and be allowed to get a loaner. They told me that BMW would not allow it because of the recall pending. I see in your website that you have instructed them otherwise. could you please help me. I do own another BMW Z4 and love it. Could you please let me know how you could help me on this.
You can make an complaint with the NHTSA https://www-odi.nhtsa.dot.gov/VehicleComplaint/
Thank you BMW for the quick reply and have the recall completed yesterday. Very good customer service. Regards
hello I am in need of help with my vehicle. I have a 2009 Nissan 3xi and it is experiencing issues with the heating system, going on and off on its own and making strange sounds within the venting system. Currently the vehicle has been at BMW, because it needed to be diagnosed. The customer relations representative has informed me that the vehicle is need of the the blower motor wiring/valve heater. However, they have no I idea as to when these parts will be available. I am begging someone to please help me rectify this situation because I want my car to be fixed and safe for myself and family. I was told that I cold receive a rental car, however I have not been given a time as to when these parts will become available. please help me……………….
jackie