September 28, 2022 NHTSA CAMPAIGN NUMBER: 22V721000
Headlights Missing Metallic Coating/FMVSS 108
Improperly illuminated road signs may be difficult for the driver to read, increasing the risk of a crash.
NHTSA Campaign Number: 22V721
Manufacturer BMW of North America, LLC
Components EXTERIOR LIGHTING
Potential Number of Units Affected 2
Summary
BMW of North America, LLC (BMW) is recalling certain 2023 Rolls-Royce Phantom vehicles. The headlights may not have received a metal coating application, which can result in the low beams not adequately illuminating road signs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Devices.”
Remedy
Dealers will replace the headlights, free of charge. The affected vehicles are still at dealerships and therefore no owner notification letters will be mailed. Owners may contact Rolls-Royce customer service at 1-877-877-3735.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Rolls-Royce has a Recall
00 63 82 01 00 – Recall RR11 Headlight Replacement
USA – TECHNICAL CAMPAIGN (Non-Compliance Recall 22V-721) – Complete before vehicle handover
PLEASE DO NOT SELL, LEASE OR DELIVER ANY VEHICLE COVERED BY THIS NOTIFICATION UNTIL THE DELIVERY STOP REPAIR HAS BEEN PERFORMED. THIS MEANS THAT DEALERS MAY NOT DELIVER NEW MOTOR VEHICLES TO A CONSUMER UNTIL IT IS FIXED OR USE/SELL REPLACEMENT EQUIPMENT /PARTS SUBJECT TO A DELIVERY STOP.
ALSO, YOU SHOULD NOT SELL, LEASE OR DELIVER ANY PROVENANCE (CPO) OR USED VEHICLES SUBJECT TO A DELIVERY STOP UNTIL THE REPAIR IS COMPLETED.
1. Situation
A small number of Rolls-Royce Phantom (RRll) vehicles have been identified as having an issue with the front headlights. Due to a supplier production error, a specific part of the headlight combination unit did not receive a metal coating during manufacturing process. As a result, the upper road sign illumination aspect of the low beam does not fully meet legislation requirements in certain markets.
Vehicles identified within this campaign will need front headlights replaced.
Dealers should check for vehicles which are subject to this Technical Campaign using ISPA (Integrated Service Processes Application) or S-Gate/ AlR.
2. Affected vehicles
This Recall Campaign involves the following RRll Rolls-Royce Phantom vehicles produced between July 12, 2022, and July 14, 2022.
3. Procedure
Replace both front headlights as per ISTA/AlR repair instructions below:
63 12 021 – Remove and install both headlights.
6312 616 – Replacing both LED headlights (LED headlight laser) (headlight removed).
Please note the following additional points when removing the Illuminated grill:
- Prior to removing the grill, the air guide fixings need to be removed.
- Disconnect plug connectors for grill illumination
3. Parts Information
Description | Part Number | Quantity |
Headlight left | 6311 5 A1D 8C3 | 1 |
Headlight right | 6311 5 A1D 8C4 | 1 |
Chronology :
On September 6, 2022, the supplier informed Rolls-Royce of a potential issue involving certain headlamps.
Initial information suggested that a supplier production process issue may have occurred which could affect certain aspects of headlamp illumination. An engineering review was initiated.
Reviews of supplier documentation and test results were conducted. A review of headlamp regulatory requirements including FMVSS 108 was performed. Preliminary information suggested that a possible noncompliance might exist. Further reviews and assessments were conducted.
Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles.
On September 21, 2022, Rolls-Royce decided to conduct a voluntary non-compliance recall.
Rolls-Royce has not received any reports, nor is Rolls-Royce otherwise aware, of any accidents or injuries that may be related to this issue.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
ROLLS-ROYCE | PHANTOM | 2023 |
5 Associated Documents
Recall Acknowledgement
RCAK-22V721-6355.pdf 645.096KB
RCAK-22V721-6355
Noncompliance Notice 573 Report
RCLRPT-22V721-6662.PDF 214.08KB
RCLRPT-22V721-6662
Remedy Instructions and TSB
RCRIT-22V721-2562.pdf 916.82KB
RCRIT-22V721-2562
Manufacturer Notices(to Dealers,etc) – 00 63 82 01 00 – RECALL RR11 HEADLIGHT REPLACEMENT (USA)
RCMN-22V721-8301.pdf 105.171KB
RCMN-22V721-8301
Recall Quarterly Report #1, 2022-4
RCLQRT-22V721-2211.PDF 211.128KB
RCLQRT-22V721-2211
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V721&docType=RCL
- Safer Night Driving: Made with German xenon gas, 300% much brighter than halogen bulbs, Torchbeam D1S bulb provides additional 200ft lighting area for avoiding any safety hazards in 3S advance.
- Clearer Night Vision: 6000K , diamond bright white, it can illuminate the roadside signs more clearly than 4300K. Note: HID bulb usually uses a lens assembly, the bulb reaches its brightest level after a few seconds of lighting. Please confirm your car is HID assembly to avoid unable installation.
- Reduce Replacements Frequency: Equipped with shock-proof aluminum shell base, our xenon hid headlights can resist the damage caused by rain, snow and dust intrusion or high temperature inside the engine cover with IP 67 waterproof.
- Extend Lifespan: 35W low power consumption, about half the 65W halogen lamps; Anti-ultraviolet coating can prevent the brightness of the bulb from dimming continuously.
- Simpler Installation: Factory specification design, no dashboard error, the replacement will be completed in a few minutes at home. Warm tips:Most car models have more than two assemblies. If you are not sure, please feel free to contact us for detail information.
- 2 year warranty and life time support,2pcs packaged; Replacement part number: 66144 66140 85140 85415 (If there is any problem in the product,please contact us via Account Center,we will reply you within 24 hours)
- Enter trim of your vehicle to confirm the fitment; Important: Those HID bulbs are ONLY for replacement of your stock D1S/DS1 bulb, not for Halogen bulb EVEN IF it shows "Fit"
- Tips for BMW chassis codes,fit E90/E91/E92/E93,F07/F10/F20/F21/F30/F31/F34/F80 and E60/E61 since year 2006
- The light is same as OEM bulb and is like the sun also make the driver more comfortable.Produces light up to 3 times than halogen bulb,lumen of HID is up to 3600LM while lumen of halogen lamp is 800LM,and lower watts
- Scientific design can reduce the chance of rain leakage and short circuit,the lifespan of the bulb is five times than the halogen bulb with only more stable light output
- Bright and safe: With 6000K for better visibility, d1s hid headlight bulb is much brighter than other bulbs, allowing you to see further and clearer; signs and obstacles can be recognized earlier
- Perfect beam pattern: With superior focused beam, the illumination distance for Nilight D1S bulb is up to 500 ft, no blinding to oncoming vehicle, no glare and no dark spots
- Plug and play: Double check your vehicle headlight type, d1s bulb only compatiable with hid headlights assembly, not halogen type
- Fitment: Suitable for high beam or low beam, 1:1 same design as factory bulbs, please check your existing xenon headlights model before purchase
- Notice: Please wear cotton gloves so you won't get any oily residue on the xenon headlight which will affect the brightness and cause burn-out problem prematurely
- 2 years warranty and life time support,2pcs packaged; Replacement part number: 66144 66140 85140 85415 (If there is any problem in the product,please contact us via Account Center,we will reply you within 24 hours)
- Enter trim of your vehicle to confirm the fitment; Important: Those HID bulbs are ONLY for replacement of your stock D1S/DS1 bulb, not for Halogen bulb EVEN IF it shows "Fit"
- Tips for BMW chassis codes,fit E90/E91/E92/E93,F07/F10/F20/F21/F30/F31/F34/F80 and E60/E61 since year 2006
- All steel alloy bracket seat make it stronger and more durable;The light is same as OEM bulb and is like the sun also make the driver more comfortable
- Produces light up to 3 times than halogen bulb,lumen of HID is up to 3600LM while lumen of halogen lamp is 800LM,and lower watts; Scientific design can reduce the chance of rain leakage and short circuit,the lifespan of the bulb is five times than the halogen bulb with only more stable light output
- Original equipment quality seal for the most reliable performance
- Always replace in pairs to ensure a symmetric light beam from both bulbs on the road. Headlights dim over time.
- Headlight bulbs by Philips, for over 100 years we have been continuously innovating automotive lighting
- When installing a new bulb, never touch the glass. Either use gloves or paper towel when handling.
- Get the best lighting performance and an increased visibility and comfort on the road compared to basic bulbs
- Original equipment quality bulbs you can trust from a global leader in automotive lighting technologies for more than 100 years
- HELLA bulbs guarantee best functionality, optimum fit and long lasting customer satisfaction
- HELLA recommends that you always replace in pairs to ensure symmetric light beam from both bulbs on the road as head lights will dim over time
- To increase a bulbs lifetime never touch the glass when installing the bulb. Either use gloves or paper towels for proper installation
- Replace Only HID Bulbs: Replacement for stock D1S HID headlight bulbs only, NOT ADAPT if your auto has stock Halogen/LED headlight
- Ways to Check Bulb Size: Amazon filter systems may not be 100% correct or up to date as 85% of cars that use HID bulbs also have halogen versions. If you are not sure which bulb size your vehicle requires, PLEASE Search "automotive bulb finder" or check if your stock bulbs are HID, or contact us for help
- 350% Brightness: Marsauto 35W D1S HID headlight bulbs are 350% brighter than the light output from halogen bulbs and 200% brighter than standard HID lights because it's filled with high-purity xenon gas. Higher brightness illuminates more clearly and farther, allowing drivers to avoid road hazards earlier and gaining 3S more brake response
- 3500 Hours Longevity: Marsauto HID bulbs ensure the last 3500 hours lifespan, reducing your bulb replacement frequency. IP67 waterproof design and high-temperature resistance metal base reduce the fog and vaporization damage caused during driving
- Easy to Install: 1:1 factory HID bulb design optimizes compatibility, you take only 5 minutes to complete the whole replacement process, and even your wife can easily complete it at home
- ⭐3 Times Brighter: A 35W Xenon Headlight Bulb produces 4000 lumens of light, while general 55W Halogen lamps can only produce 1000 lumens. Power usage is reduced by 40 percent, brightness increased by 300 percent, with a long and ultra-wide-angle broad vision, to bring you an unprecedented driving comfort sense. Let the night no longer be dark, and clearer vision can greatly reduce the traffic accident rate.
- ⭐5 Times the Product Lifetime: HID headlights do not use tungsten wire as a medium, resulting in a more stable light output, and service life up to 3000 hours, five times longer than the halogen bulb. IP67 waterproof! Tightly sealed to protect against the elements.
- ⭐Cross Reference: D2S D2C D2R Xenon HID Light Bulbs. DOT compliant and Original equipment quality seal for the most reliable performance. OEM Replacement: This D2S HID headlight bulb is a 1:1 replacement of the original equipment manufacture, can be plug and play, without the need for any tools, wiring or modifications, making it easy to install.
- ⭐Constant Output: When the vehicle power supply system and battery failure, the ballast automatically shuts down to stop working. Excellent Performance: SUHU headlight bulbs have an ultra-long and ultra-wide-angle wide field of view, which can effectively improve recognition at night and make your driving safer.
- ⭐⭐⭐Note: Amazon fitment is only for reference. We strongly recommend checking your user manual or physically checking your existing bulbs before purchase to avoid any mistakes. These bulbs only work for OEM HID D2S Bulb, D2C Bulb, and D2R Headlight Bulbs.
- ✔️ 300% BRIGHTER THAN HALOGEN - Mega Racer's D1S HID Headlight Bulb 8000K 35W contains a Focused Beam Pattern Design that gives Perfect Visual Field and Produces 8,000 Lumens Per Pair. Prevents Blinding Oncoming Traffic and Glare Free Driving.
- ✔️ ANTI-UV QUARTZ GLASS - Quartz glass has high resistance which allows for increased pressure inside the lamp thus generating a more powerful light on the road. Special Anti-UV coating integrated for optimal protection against harmful UV rays.
- ✔️ XENON GAS - Regular Incandescent Bulbs have vacuums within the envelopes because air oxidizes the tungsten. Xenon helps slow down this process which prolongs the life of the D1S Xenon HID Headlights Bulb 8000K.
- ✔️ PROLONGED LIFESPAN - IP68 Waterproof, Xenon Gas, and High Quality Quartz Glass for added protection. Please Do NOT touch the Quartz Glass for added Longevity. Use gloves or paper towel upon installation. Service life up to 5,000 hours.
- 🛑 PLEASE NOTE - Replacement is for Stock HID Headlights Only, DOES NOT FIT If Your Car Has Stock Halogen Headlight. This Will Work Perfectly In Cars With D1S Bulb, D1C Bulb and D1R Headlight Bulb. If you have any questions, please reach out to us.
- 【IMPORTANT】Replacement for stock D2S HID headlights only, DOES NOT FIT if your car has stock Halogen/LED headlight.
- 100% Quartz Anti-UV Glass, Excellent in Performance. Up to 3800 Lumens - More Brighter than Original Standard HID Bulb.
- High Quality Xenon Gas and APL pills, Tungsten Metal Electrode.
- Increase 50m Irradiation Distance, Gain 4.5 Seconds more Brake Reaction Time.
- Pack of 2 Xenon HID Headlight Bulbs - D2S 35W - OEM Replacement - Original Quality - 24 Months Warranty.
Last update on 2023-11-21 / Affiliate links / Images from Amazon Product Advertising API
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Dealer Principal General Manager Sales Manager Service Manager Parts Manager Marketing Source: Name: Replaces: Date: September 29, 2022 Title: Supersedes Bulletin #: A 09 202208 U Phone#: Group: Email: Aftersales Bulletin 00 63 82 01 00 – Recall RRll Headlight Replacement USA – TECHNICAL CAMPAIGN (Non-Compliance Recall 22V-721) – Complete before vehicle handover Finance n/a n/a n/a PLEASE DO NOT SELL, LEASE ORDELIVERANYVEHICLE COVERED BY THIS NOTIFICATION UNTIL THE DELIVERY STOP REPAIR HAS BEEN PERFORMED. THIS MEANS THAT DEALERS MAY NOT DELIVER NEW MOTOR VEHICLES TO A CONSUMER UNTIL IT IS FIXED OR USE/SELL REPLACEMENT EQUIPMENT/PARTS SUBJECT TO A DELIVERY STOP. ALSO, YOU SHOULD NOT SELL, LEASE OR DELIVER ANY PROVENANCE (CPO) OR USED VEHICLES SUBJECT TO A DELIVERY STOP UNTIL THE REPAIR IS COMPLETED. 1. Situation A small number of Rolls-Royce Phantom (RRll) vehicles have been identified as having an issue with the front headlights. Due to a supplier production error, a specific part of the headlight combination unit did not receive a metal coating during manufacturing process. As a result, the upper road sign illumination aspect of the low beam does not fully meet legislation requirements in certain markets. Vehicles identified within this campaign will need front headlights replaced. Dealers should check for vehicles which are subject to this Technical Campaign using ISPA (Integrated Service Processes Application) or S-Gate/ Al R. 2. Affected vehicles This Recall Campaign involves the following RRll Rolls-Royce Phantom vehicles produced between July 12, 2022, and July 14, 2022. © 2022, Rolls-Royce Motor Cars NA, LLC. The contents of t his document are confident ial and should not be shared with t hird parties for distribut ion. 3. Procedure Replace both front headlights as per ISTA/AIR repair instructions below: 63 12 021 – Remove and install both headlights. 6312 616 – Replacing both LED headlights (LED headlight laser) (headlight removed). Please note the following additional points when removing the Illuminated grill: Prior to removing the grill, the air guide fixings need to be removed. Disconnect plug connectors for grill illumination 3. Parts Information Description Part Number Quantity Headlight leh 6311 5 AlD 8C3 Headlight right 6311 5 AlD 8C4 Note. Other small parts such as clips, blind rivets, screws, nuts and seals, which must be replaced on the basis of the ISTA repair instructions, are to be selected from the Electronic Parts Catalogue according to the respective vehicle type and invoiced under the special defect code 4. Warranty Information Claims are subject to current Warranty terms. Defect Code 00 63 82 0100 Both headlights replacement. Labor Code Description Labor Notes 63 12 153* Replacing both LED headlights 87FRU Main work 6312 615* Replacing both LED headlights 85 FRU Plus Position *Only use one of the above codes. Contact: If you have further questions, please contact your Regional Aftersales Manager (RAM).
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00 63 82 01 00 – RECALL RR11 HEADLIGHT REPLACEMENT (USA) Service and warranty: Technical campaigns A 09 2022 08 U – 00 63 82 01 00 – Recall RR11 Headlight Replacement USA – TECHNICAL CAMPAIGN (Non-Compliance Recall 22V-721) – Complete before vehicle handover. Situation: Due to a supplier production error, a specific part of the headlight combination unit did not receive a metal coating during manufacturing process. As a result, the upper road sign illumination aspect of the low beam does not fully meet legislation requirements in certain markets. Affected vehicles This Recall Campaign involves the following RR11 Rolls-Royce Phantom vehicles produced between July 12, 2022, and July 14, 2022. For further details, please click here. Action to be taken: PLEASE DO NOT SELL, LEASE OR DELIVER ANY VEHICLE COVERED BY THIS NOTIFICATION UNTIL THE DELIVERY STOP REPAIR HAS BEEN PERFORMED. THIS MEANS THAT DEALERS MAY NOT DELIVER NEW MOTOR VEHICLES TO A CONSUMER UNTIL IT IS FIXED OR USE/SELL REPLACEMENT EQUIPMENT/PARTS SUBJECT TO A DELIVERY STOP. ALSO, YOU SHOULD NOT SELL, LEASE OR DELIVER ANY PROVENANCE (CPO) OR USED VEHICLES SUBJECT TO A DELIVERY STOP UNTIL THE REPAIR IS COMPLETED. ©Copyright Rolls-Royce Motor Cars NA, LLC. 2022
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-721 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : SEP 28, 2022 NHTSA Recall No. : 22V-721 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 2 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Rolls-Royce Phantom Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 2 vehicles may not fully conform to FMVSS 108 Table XIX-a/-b-c. Basis for recall population determination: Vehicle assembly information and supplier production records were used to determine the production dates of potentially affected vehicles. Recall component difference to non-recall component: The headlamps may not have received a proper coating during the supplier production process. Production Dates : JUL 12, 2022 – JUL 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : This non-compliance involves the headlamps. Due to a supplier production issue, the headlamps may not have received a metal coating application. As a result, upper road sign illumination by the low beam could be affected. Therefore, potentially affected vehicles may not fully conform to FMVSS 108 Table XIX-a/-b-c, specifically the 10U/90U minimum photometric intensity requirement. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : If road signs are not properly illuminated by the vehicle, then a driver may not be able to completely view the information, which could increase the risk of a crash. Part 573 Safety Recall Report 22V-721 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Headlamps Component Description : Headlamps Component Part Number : 63 11 5 A1D 8C3, 63 11 5 A1D 8C4 Supplier Identification : Component Manufacturer Name : ZKW Group GmbH Address : Rottenhauser Strasse 8 Wieselburg Foreign States A-3250 Country : Australia Chronology : On September 6, 2022, the supplier informed Rolls-Royce of a potential issue involving certain headlamps. Initial information suggested that a supplier production process issue may have occurred which could affect certain aspects of headlamp illumination. An engineering review was initiated. Reviews of supplier documentation and test results were conducted. A review of headlamp regulatory requirements including FMVSS 108 was performed. Preliminary information suggested that a possible noncompliance might exist. Further reviews and assessments were conducted. Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles. On September 21, 2022, Rolls-Royce decided to conduct a voluntary non-compliance recall. Rolls-Royce has not received any reports, nor is Rolls-Royce otherwise aware, of any accidents or injuries that may be related to this issue. Part 573 Safety Recall Report 22V-721 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The affected headlamps will be replaced. Owner notification letters are not necessary, as all potentially affected vehicles are at dealers. If this condition was noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the Rolls-Royce Motor Cars New Vehicle Limited Warranty program. Therefore, reimbursement for a prenotification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recalled Component: Headlamps – part number – 63 11 5 A1D 8C3, 63 11 5 A1D 8C4 Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is planned to begin and end on September 30, 2022. Notification to owners is not necessary, as all potentially affected vehicles are at dealers. Planned Dealer Notification Date : SEP 30, 2022 – SEP 30, 2022 Planned Owner Notification Date : NR – NR * NR – Not Reported
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