Headlights Missing Metallic Coating – 2023 Rolls-Royce Phantom

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September 28, 2022 NHTSA CAMPAIGN NUMBER: 22V721000

Headlights Missing Metallic Coating/FMVSS 108

Improperly illuminated road signs may be difficult for the driver to read, increasing the risk of a crash.


NHTSA Campaign Number: 22V721

Manufacturer BMW of North America, LLC


Potential Number of Units Affected 2



BMW of North America, LLC (BMW) is recalling certain 2023 Rolls-Royce Phantom vehicles. The headlights may not have received a metal coating application, which can result in the low beams not adequately illuminating road signs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Devices.”



Dealers will replace the headlights, free of charge. The affected vehicles are still at dealerships and therefore no owner notification letters will be mailed. Owners may contact Rolls-Royce customer service at 1-877-877-3735.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Check if your Rolls-Royce has a Recall


00 63 82 01 00 – Recall RR11 Headlight Replacement


USA – TECHNICAL CAMPAIGN (Non-Compliance Recall 22V-721) – Complete before vehicle handover





1. Situation

A small number of Rolls-Royce Phantom (RRll) vehicles have been identified as having an issue with the front headlights. Due to a supplier production error, a specific part of the headlight combination unit did not receive a metal coating during manufacturing process. As a result, the upper road sign illumination aspect of the low beam does not fully meet legislation requirements in certain markets.

Vehicles identified within this campaign will need front headlights replaced.

Dealers should check for vehicles which are subject to this Technical Campaign using ISPA (Integrated Service Processes Application) or S-Gate/ AlR.


2. Affected vehicles

This Recall Campaign involves the following RRll Rolls-Royce Phantom vehicles produced between July 12, 2022, and July 14, 2022.


3. Procedure

Replace both front headlights as per ISTA/AlR repair instructions below:

63 12 021 – Remove and install both headlights.
6312 616 – Replacing both LED headlights (LED headlight laser) (headlight removed).

Please note the following additional points when removing the Illuminated grill:

  • Prior to removing the grill, the air guide fixings need to be removed.
  • Disconnect plug connectors for grill illumination


3. Parts Information

Description Part Number Quantity
Headlight left 6311 5 A1D 8C3 1
Headlight right 6311 5 A1D 8C4 1


Chronology :

On September 6, 2022, the supplier informed Rolls-Royce of a potential issue involving certain headlamps.
Initial information suggested that a supplier production process issue may have occurred which could affect certain aspects of headlamp illumination. An engineering review was initiated.

Reviews of supplier documentation and test results were conducted. A review of headlamp regulatory requirements including FMVSS 108 was performed. Preliminary information suggested that a possible noncompliance might exist. Further reviews and assessments were conducted.

Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles.

On September 21, 2022, Rolls-Royce decided to conduct a voluntary non-compliance recall.

Rolls-Royce has not received any reports, nor is Rolls-Royce otherwise aware, of any accidents or injuries that may be related to this issue.


1 Affected Product




5 Associated Documents

Recall Acknowledgement

RCAK-22V721-6355.pdf 645.096KB

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Noncompliance Notice 573 Report

RCLRPT-22V721-6662.PDF 214.08KB

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Remedy Instructions and TSB

RCRIT-22V721-2562.pdf 916.82KB

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Manufacturer Notices(to Dealers,etc) – 00 63 82 01 00 – RECALL RR11 HEADLIGHT REPLACEMENT (USA)

RCMN-22V721-8301.pdf 105.171KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V721-2211.PDF 211.128KB

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Last update on 2024-05-21 / Affiliate links / Images from Amazon Product Advertising API

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