The vehicle may be less visible to other vehicles, increasing the risk of a crash.
BMW of North America, LLC (BMW) is recalling certain model year 2013-2014 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, and M5 vehicles, 2013 ActiveHybrid 5 vehicles and 2014 525d xDrive vehicles.
The rear reflex reflectors may not reflect enough light. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
The recall began July 28, 2017.
Owners may contact BMW customer service at 1-800-525-7417.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
RECALL 15V-188: REPLACE BOTH REAR REFLECTORS
New information provided by this revision is preceded by this symbol .
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
This Service Information bulletin supersedes SI B63 07 17 dated May 2017.
- The “Recall statement” has been added for final repair
- “Situation” has been updated.
- “Affected Vehicles” has been added
- ‘Correction” has been added
- “Procedure” has been added
- “Parts Information” has been added
- “Warranty Information” has been added
MODEL SITUATION AFFECTED VEHICLES
Rear Reflectors with a lower than acceptable reflection value were installed in rear bumpers.
Approximately 13,531 vehicles are affected by this recall.
Final notification letters were mailed on July 27, 2017 to inform customers that their vehicle is affected by this recall and that parts are available.
Note: Vehicles in dealer inventory may be affected by this recall/stop. Vehicles which are affected will
show the campaign as “Open” when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next. The affected vehicles will be identified with the campaign description: B630717 Recall: F10 Both Rear Reflectors
Replace the rear reflectors on both sides of the rear bumper.
Please refer to the Parts Matrix for parts ordering procedure.
|63 14 7 203 237||Rear left reflector||1|
|63 14 7 203 238||Rear right reflector||1|
Reimbursement for this Recall will be via normal claim entry utilizing the following information:
|Labor Operation:||Labor Allowance:||Description:|
|00 65 053||5 FRU||Replace both rear reflectors at rear (Main work)|
TREAD Act – Previous Customer-Pay Repairs
Reimbursement requests for prior customer-pay repairs that specifically address the issue described in this Recall bulletin are not very likely, since a previous replacement would be for reasons other than for the incorrect reflection value of the rear reflectors.
Monday, July 31, 2017
View PDF attachment 2015-MY13-14-F10-RearReflector-QA-(31May2017).
View PDF attachment B630717 Recall Notice v2.
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 15V-188: Replace Both Rear Reflectors B63 07 17
Owners will be notified by First Class mail about the Recall and will be instructed to bring their vehicles in for a free repair when parts are available.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?
Q2. What is the specific issue?
This non-compliance recall involves the rear reflectors. They may not conform to a Federal requirement.
Q3. What can happen as a result of this issue?
Affected vehicles are less noticeable to drivers approaching from the rear which could increase the risk of a crash.
Q4. How did BMW Group become aware of this issue?
BMW Group became aware of this issue through its quality control procedures.
Q5. Why are other BMW Group vehicles not included in this Non-Compliance Recall?
Other vehicles were produced with rear reflectors that conform to the Federal requirement.
Q6. Can I determine if this issue exists in my vehicle?
Q7. Can I continue to drive my vehicle?
Yes. When you receive a letter asking you to have this recall performed by an authorized BMW center, please do so as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q8. How will my vehicle be repaired?
The rear reflectors will be replaced.
Q10. How will I be informed of this Non-Compliance Recall?
You will receive a letter in July via First Class advising you of this recall. You will receive another letter when the recall is ready to be performed. At that time, you should immediately schedule an appointment with an authorized BMW center to have this recall performed. You can locate your nearest authorized BMW center at www.bmwusa.com/dealers.
To ensure BMW has your most recent contact and vehicle information, please register your vehicle at www.bmwusa.com/myBMW. Registration is free, and will give you access to factory initiated campaigns and other information specific to your BMW.
Q11. Do I have to wait for my letter to have my vehicle serviced?
Yes. We are in the process of implementing this program to ensure that the necessary parts, tools and procedures are available, prior to contacting you to schedule your vehicle to have this recall performed. For the latest updates to this recall, please visit www.bmwusa.com/recall.