Safety Recall 19V-678 – Swivel Bearing – 2020 BMW X3 & X4

“This site contains affiliate links for which OEMDTC may be compensated”

September 25, 2019 NHTSA CAMPAIGN NUMBER: 19V678000

Front Axle Swivel Bearings May Break

Broken swivel bearings can cause a loss of vehicle control, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V678

Manufacturer BMW of North America, LLC

Components STEERING, SUSPENSION

Potential Number of Units Affected 368

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2020 X3 sDrive30i, X3 xDrive30i, and X3 M40i vehicles, X4 xDrive30i, and X4 M40i vehicles. The front axle swivel bearings may not have been properly heat treated during manufacturing, reducing their strength and possibly causing them to break.

 

Remedy

BMW has notified owners and instructed them to not drive their vehicles. Dealers will replace the front axle swivel bearings, free of charge. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 


SIB 31 05 19

2019-10-03

RECALL CAMPAIGN 19V-678: REPLACE BOTH SWIVEL BEARINGS

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

 

MODEL

E-Series Model Description Production Date
G01 X3 Sports Activity Vehicle August 27 thru September 3, 2019
G02 X4 Sports Activity Coupe August 25 thru August 26, 2019

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), Key Reader or Warranty Vehicle Inquiry.

 

SITUATION

BMW of North America, LLC is conducting a Voluntary Safety Recall (effective September 19, 2019) on a small number of Model Year 2020 BMW vehicles that were produced between August 25, 2019 and September 3, 2019.

One or both swivel bearings of the front suspension may not have been produced to supplier specifications. They could become damaged, affect vehicle handling and control, and increase the risk of a crash.

Potentially affected vehicles are not to be driven. Handle the vehicles very carefully when moving into the workshop.

 

CAUSE

The swivel bearing may not have been produced to supplier specifications.

 

CORRECTION

Replace the left swivel bearing.

 

PROCEDURE

Handle the vehicles very carefully when moving into the workshop.

Replace the left swivel bearing, as per repair manual RA 31 21 090 Replace left/right swivel bearing.

 

PARTS INFORMATION

Performing a part number look-up in ETK or AIR by VIN or model in place of using/invoicing the part numbers in this bulletin may result with the wrong parts being invoiced and installed.

Please refer to the Parts Matrix for the ordering procedure.

Description: Quantity: Part Number:
Spherical collar screw (M12x45) 8 31 20 6 872 920
Hexagon screw with flange (M12x1,5×80-10.9) 2 07 11 9 906 095
Hexagon nut with collar (M12x1,5-10 ZNS3) 2 33 32 6 789 678
Hex bolt (M6x12) 8 34 11 6 868 785
Inner hex bolt (M8x14) 2 34 21 1 161 806
Hexagon nut with collar (M16x1,5 ) 4 07 14 6 875 114
ASA screw, thread-forming (M6x16) 2 34 50 9 804 151
Collar bolt with compression spring (M16x1,5×66) 2 31 20 6 866 022
Torx screw with washer (M12X1,5X43 ZNS3) 4 34 10 6 864 424
Combination nut (M14x1,5) 2 33 30 6 787 062
Carrier, left (aka swivel bearing) 1 31 21 6 882 597
Carrier, right (aka swivel bearing) 1 31 21 6 882 598
Or, only for the M40i
Carrier, left (aka swivel bearing) 1 31 21 6 882 595
Carrier, right (aka swivel bearing) 1 31 21 6 882 596

 

WARRANTY INFORMATION

Reimbursement for this Recall will be via normal claim entry utilizing the following information:

Defect Code: 0031960100 Both swivel bearings

 

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.

Work Pkg Labor Operation Description (Plus work) Labor Allowance
# 1 00 68 654 Replacing both swivel bearings, includes checking wheel alignment (without load) and adjusting as necessary 43 FRU (X3 sDrive RWD); 46 FRU (X3 xDrive and X4 xDrive AWD)

 

Or:

The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be performed/claimed during this workshop visit) 

Work Pkg Labor Operation Description (Main work) Labor Allowance
# 2 00 68 119 Replacing both swivel bearings, includes checking wheel alignment (without load) and adjusting as necessary 45 FRU (X3 sDrive RWD); 48 FRU (X3 xDrive and X4 xDrive AWD)

 

Claim Repair Comments 

Unless additional related/in conjunction work was required (not addressed and/or included in one of the options provided above), then only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: B31 05 19 WP 1), unless otherwise required by State law.

 

And, as applicable:

Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required) 

This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows:

Sublet Code 2 – Itemize the AMS sublet amount on the repair order and in the claim comment section.

Please refer to SI B01 29 16 for additional information.

Supporting Materials

picture_as_pdf 2019-G01-G02-SwivelBearing-QA-(24ep2019).pdf
picture_as_pdf B310519 Recall Notice.pdf


SAFETY RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Delivery Stop & Recall 19V-xxx: Replace Swivel Bearing (Stop Drive) – B31 03 19

BMW of North America, LLC is conducting a Voluntary Safety Recall (effective September 19, 2019) on a small number of Model Year 2020 BMW vehicles that were produced between August 25, 2019 and September 3, 2019.

 

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.


Swivel Bearing
Safety Recall 19V-xyz
Model Year 2020
X3 SAV / X4 SAC
Last Updated 09/20/2019

 

Q1. Which BMW models in the US are potentially affected by this Safety Recall?

Approximately 368 Model Year 2020 BMW X3 SAV and X4 SAC models in the US, produced between August and September 2019, are potentially affected.

 

Q2. What is the specific issue?

One or both swivel bearings may not have been produced to supplier specifications. It could become damaged, affect vehicle handling and control, and increase the risk of a crash.

 

Q3. Can I continue to drive my vehicle?

No.  Potentially affected vehicles are not to be driven.  Arrangements are being made for customers with potentially affected vehicles.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q4. Why are other BMW vehicles not included in this Safety Recall?

The swivel bearings were produced to supplier specifications.

 

Q5. How did BMW become aware of this issue?

BMW became aware of this issue through its quality control procedures.

 

Q6. How will my vehicle be repaired?

The swivel bearing(s) will be replaced for free and will take approximately one hour.

 

Q7. Is BMW aware of any accidents or injuries in the US, involving these BMW vehicles associated with this Safety Recall?

No.

 

Q8. How will I be informed of this Safety Recall?

Potentially affected customers are being contacted by phone, and arrangements are being made for the Safety Recall to be performed.  Alternate transportation will be accommodated.  You can locate your nearest authorized BMW center at www.bmwusa.com/dealer.

To ensure the BMW Group has your most recent contact and vehicle information, please register your BMW vehicle at www.bmwusa.com/myBMW.  Registration is free, and will give you access to factory initiated campaigns and other information specific to your vehicle.

 



2 Affected Products

Vehicles

MAKE MODEL YEAR
BMW X3 2020
BMW X4 2020

 


11 Associated Documents

Recall Quarterly Report #3, 2020-1

RCLQRT-19V678-2395.PDF 211.322KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.37 KB]

 


Recall Quarterly Report #1, 2019-3

RCLQRT-19V678-1081.PDF 211.135KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.19 KB]

 


Recall Quarterly Report #2, 2019-4

RCLQRT-19V678-8699.PDF 211.236KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.29 KB]

 


Remedy Instructions and TSB

RCRIT-19V678-1777.pdf 192.225KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [187.72 KB]

 


Recall 573 Report – AMENDMENT 1

RCLRPT-19V678-8383.PDF 214.513KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.49 KB]

 


Remedy Instructions and TSB

RCRIT-19V678-5873.pdf 464.832KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [453.94 KB]

 


Remedy Instructions and TSB

RCRIT-19V678-8614.pdf 463.428KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [452.57 KB]

 


Recall Acknowledgement

RCAK-19V678-5179.pdf 244.939KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [239.20 KB]

 


Defect Notice 573 Report

RCLRPT-19V678-4097.PDF 214.372KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.35 KB]

 


Manufacturer Notices(to Dealers,etc) – DELIVERY STOP & RECALL 19V-XXX: REPLACE SWIVEL BEARING (STOP DRIVE)

RCMN-19V678-3885.pdf 471.853KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [460.79 KB]

 


Recall Quarterly Report #4, 2020-2

RCLQRT-19V678-5563.PDF 211.424KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.47 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V678&docType=RCL

 


 

SaleBestseller No. 1
Meguiar's Hot Rims Black Wheel Cleaner - Powerful Formula to Easily Remove Stubborn Brake Dust & Tough Grime - 24 Oz
  • DEEP & EFFECTIVE CLEANING: Foaming gel sticks for deep cleaning
  • SPECIALIZED FOR BLACK WHEELS: Formulated for all black wheel finishes
  • POWERFUL & SAFE: Maximum cleaning yet gentle on wheels
  • CLINGING ACTION: Formula dwells on the surface for more effective cleaning
  • VERSATILE USE: Safely and effectively cleans glossy, matte, satin, and black chrome wheels
SaleBestseller No. 2
Chemical Guys CLD_203_16 Signature Series Wheel Cleaner, Formated For All Gloss Finishes, Safe for Cars, Trucks, SUVs, Motorcycles, RVs & More 16 fl oz
  • TOUGH ON GRIME - Signature Series is a strong citrus-based wheel cleaner that is tough on brake dust and filth, but gentle and safe for most wheel finishes and materials.
  • NATURAL CITRUS CLEANING POWER - Signature Series Wheel Cleaner is blended with natural citrus extracts for powerful cleaning of dirt, grime, and brake dust. Brake dust contains corrosive iron and carbon deposits that can destroy wheels.
  • SUPER CONCENTRATED - Adding Signature Series to normal wheel cleanings reduces buildup and corrosion and protects a pristine showroom shine; Clean rubber tire sidewalls to ensure tire shine dressings last longer and look better!
  • WE MAKE LOOKING GOOD EASY - Spray the cleaner directly onto alloy wheels, plastic wheel covers, brake parts, suspension parts, plastic fender liners, or undercarriage parts to break down caustic grime and filth.
  • THE GO TO BRAND IN CAR CARE - Beginners and professionals alike choose Chemical Guys, not only for the finest car care products, but the world class customer support and vast detailing knowledge Chemical Guys is more than a brand it's a lifestyle with a worldwide following
Bestseller No. 3
P & S PROFESSIONAL DETAIL PRODUCTS Brake Buster Wheel Cleaner - Non Acid, Removes Brake Dust, Oil, Dirt, Light Corrosion (1 Gallon)
  • This acid-free wheel, tire, and brake cleaner is safe for all wheel types and finishes, including, steel, aluminum, chrome, paint, powder coat, and more. This cleaner is harsh on removing brake dust, iron, and road fallout, but easy on your rims.
  • Restore your tires and wheels to a factory-fresh color. Just spray it on, let it clean, and agitate with a soft bristle brush on the face, barrel, tire, and brake parts to break up stubborn contaminants. Just spray with water afterward and clean with a microfiber towel.
  • Can be used straight from the bottle or diluted in a foam sprayer. This product can be diluted in any foam sprayer to create a generous foram that easily lifts first, brake dust, and road contaminants from the wheel and tire.
  • Leaves a protective coating that helps repel any future tarnishing, staging, or grime buildup. In addition, you can easily and safely apply wheel and tire sealants to extend the life of your clean and shiny wheels.
SaleBestseller No. 4
Adam's Polishes Wheel & Tire Cleaner 16oz - Professional All in One Tire & Wheel Cleaner Use W/Wheel Brush & Tire Brush | Car Wash Wheel Cleaning Spray for Car Detailing | Safe On Most Rim Finishes
  • ✅ ELIMINATES DIRT, BROWNING, AND BRAKE DUST - Which part of your car takes the biggest beating? Your wheels & Tires! Between the heat, elements, and constant brake contaminants your wheels are almost immediately dirty. Adam’s Wheel & Tire Cleaner is a specifically formulated chemical designed to target heavy brake dust and restore your tires back to factory color.
  • ✅ SAFE ON MANY FINISHES - Safe on clear-coated, powder-coated, chrome, alloy, and painted wheels. Most wheel cleaners can be harmful to your wheel finish and dissolve more than what you wanted to clean off! Adam’s Polishes Wheel & Tire Cleaner gets to work fast and dissolves stubborn metallic contamination.
  • ✅ GET RID OF BROWN TIRES - If you’re happy with brown, old and decrepit tires, look away! If you’re wanting to thoroughly clean your vehicle’s shoes and make them look like new again, then look no further! Adam's Wheel & Tire Cleaner contains a blend of alkaline-concentrated solvents and surfactants to create a high sudsing formula and removes silicones, greases, wax build-up, polymers, and any previously applied dressings to leave your tires and wheels looking new.
  • ✅ EXTEND YOUR TIRE DRESSINGS LIFE - Adam’s Wheel & Tire Cleaner is a detailing essential for any user, from rookie to professional. When investing in premium protective options, high foaming soaps, and ultra-premium microfiber towels, your vehicle's shoes need to be kept clean to not take away from the rest of the vehicle. If you choose not to clean your tires, your tire dressings have no chance of sticking around. Clean your tires before with Wheel & Tire Cleaner to maximize your tire shine.
  • ✅ 110% SATISFACTION GUARANTEE - At Adam’s, we strive to bring the BEST waxes, sealants, ceramic coatings, microfiber towels, wash mitts, garage tools, accessories, detailing kits, sponges, applicators and other high-quality car cleaning products to our customers. If you don’t agree & are not satisfied, let us know and we’ll do everything we can to make it right!
SaleBestseller No. 5
Griot's Garage 11027 Heavy Duty Wheel Cleaner Gallon
  • Safe for all wheel finishes
  • PH-balanced, non-acidic and non-caustic
  • Viscous liquid stays on wheel to break up and loosen brake dust and road grime
  • Product changes color as it interacts with brake dust
  • Money-saving gallon refill
SaleBestseller No. 6
Chemical Guys CLD10516 Sticky Citrus Wheel Cleaner Gel, (Safe For All Wheel Types) Works on Cars, Trucks, SUVs, Motorcycles, RVs & More, 16 fl oz
  • THICK & STICKY - Sticky Citrus Gel is a thick viscosity wheel cleaner that clings to wheels and rims, keeping the all-natural formula exactly where you need it fighting dirt and debris without rolling off!
  • CLINGY FORMULA FOR MINIMAL SCRUBBING - Sticky Citrus clings to wheels and vertical surfaces, suspending road grime, brake dust, oil, and dirt and then lifting it off the wheel safely and gently.
  • SAFE FOR ALL WHEEL TYPES - Formulated with all-natural citrus extracts, and without highly-caustic cleaners. Sticky Citrus Gel combines natural cleaners with oxygen generators to clean any wheel type safely and effectively, without any harm to you or the environment.
  • EASY-TO-USE - Spray Sticky Citrus over filthy wheel parts, and watch as it sticks to the filthiest surfaces for a deeper clean using less product!
  • THE GO TO BRAND IN CAR CARE - Beginners and professionals alike choose Chemical Guys, not only for the finest car care products, but the world class customer support and vast detailing knowledge Chemical Guys is more than a brand it's a lifestyle with a worldwide following
Bestseller No. 7
Armor All Extreme Wheel and Tire Cleaner , Car Wheel Cleaner Spray, 24 Fl Oz
  • Safely dissolves grease road grime and brake dust on contact
  • Reveals your wheel's brilliant shine
  • Safe for all wheels
  • Fit type: Universal Fit
Bestseller No. 8
CAR GUYS Wheel Cleaner | Effective Rim and Tire Cleaner | Safe & Versatile Brake Dust Remover for Alloy, Chrome, Aluminum Rims, White Wall Tires, and More! | 18 Oz
  • ✅ CAR GUYS Wheel Cleaner is a versatile brake dust cleaner that is safe on wheels, tires, and more! It's quick & easy to use, and like all our products, it’s backed with our 100% Satisfaction Guarantee!
  • ✅ Safe on Rims and Tires! – Our advanced pH Neutral formula, safely removes the toughest dirt and road grime on Wheel and Tires. Works to clean your calipers, rotors, exhaust tips, old tire dressings, and is a great whitewall tire cleaner too! Safe on alloy, chrome, aluminum, and much more!
  • ✅ Quick & Easy to Use! – Nobody likes wasting time and money. Our highly concentrated cleaning gel is ready to spray right out of the bottle, but can also be diluted with water to extend the longevity of the liquid. Clings to wheels so each spray has minimal runoff, for maximum cleaning power!
  • ✅ Why choose CAR GUYS? – We Care About Quality! Our products are made with the latest advancements in science, using the best equipment available. This helps us make consistently high quality products that always work great! Every formula we make is mixed and bottled, in the USA, by hard working Americans!
  • ✅ We Care About Customer Satisfaction! – We're Not Happy, If You're Not Happy! If you're not happy with our product, for ANY REASON at all, get in contact with CAR GUYS anytime after your purchase, and we’ll make it right!
Bestseller No. 9
Nanoskin NON ACID Professional Wheel & Tire Cleaner 1 Gallon – Works with Wheel Brush & Tire Brush | Car Wash Wheel Cleaning Spray for Car Detailing | Removes Brake Dust, Oil, Dirt, Light Corrosion
  • ✅ CONCENTRATED: With dilution 4 to 1, just add 6 Oz. of Non Acid to a 32 Oz. spray bottle, or add 1 gallon of the product to a 5 gallon dispensing tank. It provides a thick rich foam that effectively & safely lifts brake dust, oil, Dirt, stains and light corrosion.
  • ✅ EXTREME “CLING” FOAMING ACTION : Contains a blend of rich, thick alkaline-concentrated foaming cleaning agent to cling onto vertical surface, so you can be sure that wherever you apply it, it will provide an effective contamination removal.
  • ✅ THOROUGH TIRE CLEAN: High alkaline & high sudsing power effectively removes silicones, greases, wax build-up, polymers, and any previously applied dressings to leave your tires thoroughly clean and make them look like new again.
  • ✅ SAFE ON MANY FINISHES – Professional-grade wheel and tire cleaner that forgoes caustic acids and instead relies on smart chemistry. Safe on clear-coated, powder-coated, chrome, alloy, and factory painted wheels. Nanoskin Non Acid gets to work fast and dissolves stubborn metallic contamination.
  • ✅ EASY TO USE & SAVE TIME: Stable foam allows for complete coverage and proper cling-time to vehicle surfaces, makes beginner and professional detailer friendly. Nanoskin Non Acid enables you to save time and maximize profits by relying on one wheel cleaner for most applications.
Bestseller No. 10
Sonax (230200-755) Wheel Cleaner Full Effect - 16.9 fl. oz.,Silver
  • Safe On All Factory Installed Wheels: Acid-Free, Ph Balanced Formula Won'T Damage Wheels, Safe On Various Wheel Finishes Including: Chrome, Aluminum, Steel, Clear Coated, Pvd, Painted, Plastic Wheel Covers, And Magnesium
  • Watch It Work: The Color Changing Formula Activates When It Comes In Contact With The Ferrous Metals (Iron) From Brake Dust Or Other Dirt And Grime. Full Effect Sprays On Fluorescent Yellow, Then Turns Deep Red Or Purple As It Dissolves Brake Dust
  • Advanced And Effective Chemistry: Full Effect, Non Acid Wheel Cleaner Attaches And Emulsifies Stubborn Baked On Brake Dust. Simply Spray On, Let It Dwell, Watch For Color Change, Agitate If Necessary, And Rinse With Water. *For Best Results Rinse Using High Pressure Water
  • Full Effect Is Great For Both The Diy (Do-It-Yourself) And The Professional. Effortlessly Achieve Shining Wheels That Will Make Your Vehicle Look Like It Just Rolled Off The Showroom Floor

Last update on 2024-03-25 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...